Mid-Atlantic ADA Center



Slide 1

Transition Plans… It’s a Dirty Job, but Someone’s Gotta Do It!

M-NCPPC, Montgomery Parks

Montgomery County, Maryland

September 14, 2017

[Images: wheelchair icon, sign language icon, man with cane and hearing aid icon]

Slide 2

Physical Access

Bob Green: Senior ADA Project Manager

Wen Huang: ADA Project Manager

Mike Moxley: Buildings & Grounds Maintenance Superintendent

Program Access

Marybeth Dugan: Countywide Program Access Coordinator

Genevieve Jennai: Countywide Program Access Specialist

[Image: five human figures holding up letters that read A-Team in blue]

Slide 3

Montgomery Parks –at a glance

PARK SYSTEM HIGHLIGHTS

Total number of parks: 419

Total owned or managed acres of parkland: 36,641 acres

Total developed acreage: 7,732 acres

Open and environmental preservation acreage: 28,909 acres

Slide 4

Montgomery Parks –at a glance

TYPES OF PARKS

Community-based parks

• Local 151

• Neighborhood 95

• Urban 28

• Neighborhood Conservation Area 41

County-wide parks

• Regional 5

• Recreational 11

• Special 24

• Stream Valley 36

• Conservation 22

Slide 5

Montgomery Parks –at a glance

PARK FACILITIES

• Archery: 2

• Athletic fields: 296

• Cricket Field: 8

• Overlay football fields: 41

• Basketball Courts: 214

• Campgrounds: 1

• Campgrounds – Primitive: 2

• Campsites: 102

• Carousel: 1

• Dog Parks: 6

• Equestrian centers: 6

• Event Centers: 4

• Exercise Courses: 17

• Formal Botanical Gardens: 2

• Community Gardens: 12

• Driving Range: 1

• Golf Courses: 4

• Gymnasiums: 1

• Historic Sites: 43

• Historic Structures: 117

• Ice Rinks: 2

• Lakes: 4

• Boating Facility - Rentals: 2

• Boating Landing Ramps: 3

• Miniature Golf: 1

• Miniature Trains: 2

• Nature Centers: 4

• Outdoor Ropes Course: 1

• Park Activity Buildings: 28

• Volleyball Courts: 25

• Picnic Shelters -Non-Permitted: 46

• Picnic Shelters -Permitted: 88

• Large Group Picnic Areas: 2

• Playgrounds: 284

• Skate Park: 3

• Splash Playground: 1

• Sports Center: 1

• Sports Pavilion: 1

• Tai Chi Court: 1

• Tennis Centers - Indoor: 3 (20 courts)

• Tennis Courts - Outdoor: 302

• Trails - Canoe: 5.4 miles

• Trails - Natural Surface: 161.9 miles

• Trails - Paved: 76.5 miles

Slide 6

Montgomery Parks

LEASES, SHARED USE, PARTNERSHIPS:

• 35 park house rental/leases

• .8 public/private partnerships with various non-profit entities

• +/-60 miscellaneous leases

• 30 co-located County Recreation Department facilities

• Numerous park/Montgomery County school joint use facilities

Slide 7

History and Background

[Images: paperback cover of Guidance on the ADA Standards for Accessible Design and map]

Slide 8

Background

2006-DOJ conducted sample audits within Montgomery County (including numerous parks)

2010-DOJ updated 1991 standards and established new standards for recreation activities

[Image: paperback cover of Guidance on the ADA Standards for Accessible Design]

Slide 9

2011

Montgomery County and Montgomery Parks enter into Settlement Agreement (SA) with DOJ to complete the following:

• Corrective work for 19 DOJ-audited sites (over five years)

• Self-evaluations of all parks

• Policy reviews and employee training

• Public outreach and communications

• ADA Signage throughout parks

• Comprehensive Transition Plan

[Image: signatures on Montgomery County and Montgomery Parks Settlement Agreement with DOJ]

Slide 10

Background

2017 Montgomery Parks has accomplished the following tasks:

• Corrective work at 18 DOJ-audited sites, 2 substitute sites and nearly 80 other park facilities

• Completed self-evaluations of all parks (one year ahead of schedule)

• Public outreach and communication including presentations to the Commission on People with Disabilities (CPWD) of Montgomery County

• Developed web page for ADA Physical Access Plan

• Developed web page for ADA Program Access Office

• Submitted yearly 4 Interim Transition Plans that regulate the ADA work plan and strategy for the Montgomery Parks system

• Final Transition Plan submitted and accepted by DOJ August 2016

[Image Map of Montgomery County]

Slide 11

Transition Plan Requirements

Required

• If a governmental entity employs 50or more persons (Title II)

Must be available

• To the public for review, comment, and inspection

A Transition Plan

• Identifies barriers within Montgomery Parks’ system that limit accessibility to programs and activities

• Describes the methods/actions/strategies needed to make facilities accessible across the entire park system

• Establishes the schedule and timeline for barrier removal

• Identifies person(s) responsible for plan implementation

• Reviews Parks’ programs, services and activities for compliance with Title II of ADA

Slide 12

Population of Individuals with Disabilities within Montgomery County

Population under 5 years: 324

• With hearing difficulty 171

• With vision difficulty 237

Population 5 to 17 years: 6,555

• With hearing difficulty 778

• With vision difficulty 712

• With a cognitive difficulty 569

• With a self-care difficulty 1,237

Population 18 to 34 years: 8,895

• With hearing difficulty 707

• With vision difficulty 1,583

• With a cognitive difficulty 6,237

• With an ambulatory difficulty 1,575

• With a self-care difficulty 1,517

• With an independent living difficulty 4,108

Population 35 to 65 years 27, 275

• With hearing difficulty 5,123

• With vision difficulty 5,683

• With a cognitive difficulty 8,586

• With an ambulatory difficulty 14,851

• With a self-care difficulty 4,841

• With an independent living difficulty 8,649

Population 65 to 74 years 12,984

• With hearing difficulty 4,693

• With vision difficulty 1,990

• With a cognitive difficulty 1,402

• With an ambulatory difficulty 7,188

• With a self-care difficulty 2,142

• With an independent living difficulty 3,820

Population 75 and older 26,446

• With hearing difficulty 10, 615

• With vision difficulty 4,254

• With a cognitive difficulty 7,621

• With an ambulatory difficulty 16, 654

• With a self-care difficulty 7,619

• With an independent living difficulty 15,499

Total: 82,479 8% of total population

[Image: a chart that shows an overview of disability characteristics in Montgomery County]

Slide 13

Fundamental ADA Components

• Physical Access

• Program Access

[Images: wheelchair icon, man with cane icon, sign language icon, and hearing aid icon, keyboard hearing accessibility icon, braille icon, phone hearing accessibility icon, large print icon]

Slide 14

Physical Access

All facilities designed, constructed, or altered by, on behalf of, or for the use of a public entity must be readily accessible and usable by individuals with disabilities.

[Images: parking designated for people with disabilities, push button to operate door, wheelchair accessible ramp, wheelchair accessible picnic table]

Slide 15

Program Access

Individuals with disabilities shall NOT be:

• Excluded from participation;

• Denied benefits of programs;

• Subjected to discrimination because a public entity’s facilities are inaccessible or unusable.

[Image of people holding hands over the phrase, “Inclusion Works”]

Slide 16

Final Transition Plan

Strategy | Timeline & Cost | Implementation

[Image: Montgomery County Map]

Slide 17

Physical Access -Methodology

Montgomery Parks developed 3 steps to make sure the entire park system is physically accessible for people with disabilities:

• Step 1: Self-Evaluation

• Step 2: Develop strategy for barrier removal

• Step 3: Priority ranking

Slide 18

Step 1: Self-evaluation

Montgomery Parks hired outside consultants to help identify physical access deficiencies for the amenities in every park managed and regulated by Parks. This task was completed by August 2015.

• 312 developed parks evaluated

• 3,600 barriers detected

-Approximately 6,000 of them are Easy Barriers Removals (EBRs)

• $48 million

[Images: grey park bench, yellow measuring tape over a reserved parking sign, yellow measuring tape in front of a sink]

Slide 19

Step 2: Strategy –Amenity Type

Recurring Amenities

• Definition

-Those which occur in a number of parks, such as playgrounds, playing fields, basketball and tennis courts, and other recreation amenities.

• Solution

-Montgomery Parks proposes to make one-third of existing recurring amenities accessible.

[Images: people gathering around food at a gazebo in a park, a park with a slide and other fixtures for children, a green soccer field]

Slide 20

Step 2: Strategy –Amenity Type

Unique Amenities

• Definition

-Singular experience or activity in the Park system.

-Certain amenities within the Park system may be duplicative but defined as unique as a matter of policy.

• Solution:

-Montgomery Parks proposes to make all unique amenities accessible through a combination of physical and program access.

[Images: ice skating rink, children on a carousel, logo for Brookside Gardens]

Slide 21

Step 2: Strategy

1/3 Recurring Amenities + All Unique Amenities = Success! 1/3 A + B = C

[Images: walkway to a playground, children on a carousel, Tia Chi Court surrounded by greenery with a pond in the middle, grey brick house behind a pond, Softball field]

Slide 22

Step 3: Priority Ranking –Criteria

Criteria

Population data from Round 8.0 Forecast, M-NCPPC Montgomery County Planning Department

1. Silver Spring/ Takoma Park: 9, 312

2. North Bethesda/ Bethesda Chevy Chase: 5,150

3. I-270 Corridor: 3,356

4. Potomac: 1,312

5. Georgia Avenue: 3,076

6. Eastern County: 1,856

7. Rural: 197

[Image: map prioritizing parks to analyze data according to highest population density per PROS area]

Slide 23

Step 3: Priority Ranking Criteria

[Image: map outlining regional and recreation parks, nature centers and conservation parks]

Slide 24

Step 3: Priority Ranking –Criteria

Criteria

1. PROS Areas

2. Park Type & Number of Amenities

3. Proximity to public transit

4. Unique amenities within the park

5. Geographic distribution

Slide 25

Step 3: Priority Ranking –Criteria

Criteria

1. PROS Areas

2. Park Type & Number of Amenities

3. Proximity to public transit

4. Unique amenities within the park

5. Geographic distribution

Slide 26

Step 3: Priority Ranking –Criteria

1. PROS Areas

2. Park Type & Number of Amenities

3. Proximity to public transit

4. Unique amenities within the park

5. Geographic distribution

[Images: map of PROS Area 1-7]

Slide 27

Step 3: Priority Ranking –Data

[Image: Chart with two orange arrows, one highlighting the 57 Types of Amenities, the other highlighting the 419 Parks]

Slide 28

Step 3: Priority Ranking Data

1. Silver Spring/ Takoma Park: 9, 312

2. North Bethesda/ Bethesda Chevy Chase: 5,150

3. I-270 Corridor: 3,356

4. Potomac: 1,312

5. Georgia Avenue: 3,076

6. Eastern County: 1,856

7. Rural: 197

[Image: map with Silver Spring/ Takoma Park district highlighted in yellow]

Slide 29

Step 3: Priority Ranking Data

[Image: map of district one divided into 5 sections]

Slide 30

Pros Area 1- Silver Spring/ Takoma Park District 1

[Image: spreadsheet with information about District 1]

Slide 31

Pros Area 1- Silver Spring/ Takoma Park District 1

[Image: spreadsheet show park names and park ranking both surrounded by an orange box]

Slide 32

Pros Area 1- Silver Spring/ Takoma Park District 1

[Image: spreadsheet pointing out outdoor court-tennis courts that are accessible]

Slide 33

[Image: Woodside Urban Park highlighted]

Slide 34

Step 3: Priority Ranking- Data

Selected Recurring Amenities Park Wide

Field-Football/ Soccer (Natural Turf)

Field-Football/ Soccer (Synthetic Turf)

Field-Football/ Soccer Overlay

Total: 170

[Image: chart with highlighted football/ soccer fields that are accessible in green]

Slide 35

Step 3: Priority Ranking –Criteria

150 Parks

In final ADA improvement ranking system:

• 123 Local Parks

• 27 Non- Local Parks

[Images: 4 different parks one park is located next to a lake]

Slide 36

Step 3: Priority Ranking –Criteria

9,000 Barrier Removals

In final ADA improvement ranking system

• 6,000 EBR’s

• 3,000 Barrier Removals

[Images: wooden ramp, parking lot, measuring tape, measuring tape in front of a sink, measuring tape in front of a reserved parking sign, a park bench]

Slide 37

Timeline and Cost

Self-Evaluation Results

• 419 parks

• 13,600 barriers

• $48 million

Priority Ranking

• 150 park improvements

• 9,000 barrier removals

• $31 million

• 25 years based available funding

Slide 38

Implementation schedule

Phase 1 FY17 -FY22

• Non- Local $4.20 M

• Local $3.9 M

Phase 2 FY23- FY28

• Non- Local $3.9 M

• Local $2.99 M

Phase 3 FY29 – FY34

• Non- Local $4.11M

• Local 0

Phase 4 FY35-FY40

• Non- Local $0.33 M

• Local 0

[Image: bar graph of non-local and local spending, non- local is highlighted in blue and local in orange]

Slide 39

Implementation: Phase 1 (FY17-22)

1. Silver Spring/ Takoma Park: 9, 312

2. North Bethesda/ Bethesda Chevy Chase: 5,150

3. I-270 Corridor: 3,356

4. Potomac: 1,312

5. Georgia Avenue: 3,076

6. Eastern County: 1,856

7. Rural: 197

[Image: map with direct lines to first S. Germantown Rec. Park, second Cabin John Regional Park and third Wheaton Regional Park]

Slide 40

Physical Access- Implementation

[Images: park with a viewing deck and bench, park with a basketball court, parking lot and reserved parking spaces in a park]

Slide 41

Physical Access- Implementation

[Images: ADA Compliance Manual with requirements that fit park needs and NL parking study]

Slide 42

Step 1: Implementation Plan

A. Selected recurring amenities and all unique amenities

These amenities will be renovated based on:

1. Amenity ranking priority

2. Yearly available funding budget and resources

3. Changes based upon new information and changing priorities

B. History of citizen inquiries or complaints about accessibility

C. Other projects are in Capital Improvements Program (CIP), Major Maintenance, Planned Lifecycle Asset Replacement (PLAR), and/or Park Facility Planning

[Images: three people working on park construction, a map of a park, a woman on the phone in front of a laptop, a green dollar sign on top of a puzzle]

Slide 43

Step 2: Barrier ID and Removal

A. Self-evaluation Reports

• Evaluations have been performed for every park with amenities (Completed in 2015)

• Any barrier that prevents ADA access is recorded

B. ADA Project Manager’s field observation and confirmation

Barrier Removal Rule

ADA compliance for Physical Access is achieved only when all barriers associated with the amenity are removed.

[Image: man measuring a bench next to a baseball field, copy of a self-evaluation report]

Slide 44

Barrier Removal

Possible barriers

Amenity: Picnic Shelters

[Images: picnic Shelter, excessive slope at parking lot, Non-compliant sign, uneven pavement with measuring tape next to it, non-accessible tables under the picnic shelter, cracked pavement, non-accessible disposal area]

Slide 45

Barrier Removal

[Images: park bench, wooden fixture in park, man holding a reserved parking van accessible sign]

Slide 46

Barrier Removal

[Images: a person using measuring tape from the bathroom door to the men’s restroom icon, pipes to a sink in a restroom, restroom paper towel dispenser, mirror and sink in a restroom, hand of person using measuring tape next to a door hook]

Slide 47

Step 3: Documentation

1. Perform final inspection

2. Document completed work

• As-built drawings

• Photographs

• On-site field verification

4. Store all documents in Parks database in relate with specific amenities/facilities

5. Create work order for any deficiencies

6. Create accessible amenity list on Park website and GIS map for public information

[Images: check-list, man holding a reserved parking van accessible sign]

Slide 48

Physical Access

• A combination of ADA barrier removals and all new CIP project efforts (including park renovations and new parks)

• A combined effort of A-team members and training and awareness for all Project Manager, Park Manager, Facility Management staff, and Maintenance crews

• A combination of barrier detection, removal, and field verification to make sure the improvements are compliant

Slide 49

Real Cost Examples

Aberdeen LP Final Construction Actual Cost 150 K

Ayrlawn LP Final Construction Actual Cost 206 K

Ken-Gar Palisades LP Final Construction Actual Cost 89 K

Martin Lither King Rec. P Final Construction Actual Cost 235 K

Meadowside NC Final Construction Actual Cost 143 K

Seven Locks LP Final Construction Actual Cost 152 K

Stratton LP Final Construction Actual Cost 298 K

Wheaton RP- Accessible Parking Final Construction Actual Cost 104 K

[Image: chart showing final construction actual cost being higher than planning level cost estimates, Aberdeen LP and Stratton LP are circled in orange]

Slide 50

Program Access (Inclusion Services)

[Images: wheelchair icon, keyboard-hearing icon, hearing aid icon, phone hearing-icon, sign language icon, man with cane icon, braille icon, closed caption icon, the words, “Hello you lovely people” the middle]

Slide 51

Program Access (Inclusion Services)

Mission, Vision, and Values

[Image: puzzle with the words integrity, acceptance, diversity, teamwork, commitment, awareness, education, trust, individuality, unity, empathy highlighted in a yellow circle, involvement]

Slide 52

Program Access (Inclusion Services)

• Modifications provided by Montgomery Parks:

• Trained Support Staff; Volunteer Companions

• Adaptive equipment

[Images: Adaptive equipment on a golf cart, two women at an ice rink, a woman doing sign language, a group of sign language interpreters]

Slide 53

Program Access (Inclusion Services)

Requesting a Modification

[Image: a copy of Montgomery County Recreation and Parks Program guide and modification intake form]

Slide 54

Program Access (Inclusion Services)

Rehabilitation Act 1986, Section 508

• Requires all Federal agencies make their electronic and information technology accessible to people with disabilities

[Image: screenshot of Montgomery County Parks website, children on a playground in the background]

Slide 55

Program Access (Inclusion Services)

Education

Training

[Images: one says think outside no box required, the other has the words people management surrounded by the following words: reward, motivate, attract, empower, educate, train]

Slide 56

Program Access (Inclusion Services)

Marketing, Promotion, and Outreach

[Images: Montgomery Parks information pamphlets]

Slide 57

Program Access (Inclusion Services)

[Images: autism awareness event with blue display, program access backdrop on black tablecloth, group of teens at Silver Spring Civic Center]

Slide 58

Program Access (Inclusion Services)

Partnership with Montgomery Recreation, and the Cities of Rockville and Takoma Park Recreation & Parks

[Images: ADA 25th Anniversary celebration board with ADA pledge, group of women with red and blue gift bags]

Slide 59

Program Access (Inclusion Services)

[Image: man painting a woman face with paintbrush at a community event]

Slide 60

Program Access (Inclusion Services)

[Image: group of people playing a game]

Slide 61

Program Access (Inclusion Services)

[Image: group of people playing basketball]

Slide 62

Program Access (Inclusion Services)

[Image: group of Fidos for Freedom comfort dogs]

Slide 63

Program Access (Inclusion Services)

[Image: woman holding a mic and a cheerleader in a yellow and blue uniform]

Slide 64

WELCOME LANGUAGE

Montgomery Parks, part of the Maryland-National Capital Park and Planning Commission, encourages and supports the participation of individuals with disabilities. Please contact the Program Access Office to request a reasonable disability modification.

[Image: large icon that says, “Bike, stroll, hike, roll, run, ride”]

Slide 65

Program Access (Inclusion Services)

Prevalence of Disabilities in Montgomery Parks

Attention (AD/HD) 22%

Autism Spectrum 54%

Deaf or Hard of Hearing 20%

Developmental Disability 7%

Emotional/ Behavioral 4%

Multiple Disabilities 18%

Physical Disability 7%

Speech Disability 5%

Consultations 12%

[Image: pie chart that shows the individuals with diverse disabilities that have been identified in Montgomery County Parks programs]

Slide 66

Program Access (Inclusion Services)

Services to Patrons

Indirect Services 147

Consultation Requests 20

American Sign Language Interpreter (SLI) 200

Direct Services 122

TOTAL SERVED = 489

[Image: graph represents the population of Parks participants who have received services since the inception of the Program Access office]

Slide 67

Program Access (Inclusion Services)

QUALITY ASSURANCE

• Customer Service

• Staff Evaluation

• Program Evaluation

• Testimonials

“…I'd like to especially thank the support staff, Katelynn, for her extra effort and passion to work with my son. She performs a crucial role in connecting with him, engaging him, and getting him to follow the instructor. She encourages and has plenty of compliments. Very nice job, Katelynn!”

Slide 68

Program Access (Inclusion Services)

Tennis Camp!

“I am satisfied with the support staff who supports him in learning new skills!”

-Happy Parent

[Image: a man teaching children to play tennis]

Slide 69

Program Access (Inclusion Services)

Ice Skating!

“My child participated in all activities and made friends! Trusting staff and assistant.”

-Satisfied Parent

[Images: children at ice skating]

Slide 70

Program Access (Inclusion Services)

Outdoor Adventure Camp!

“Inclusion is all about a holistic approach you learn to include…

so far, I have seen only success!”

-Delighted Parent

Slide 71

Program Access (Inclusion Services)

“The involvement and encouragement of the Program Access Office staff made it possible.”

-Internal Parks Staff

[Image: woman speaking to a group of people on a microphone in a park]

Slide 72

Program Access (Inclusion Services)

Chesapeake Week

“I was amazed with the level of service provided. It was clear from the

start that a group of people cared about him and would do everything in

their power to help him have a successful, enjoyable, educational experience.”

-Elated Parent

[Image: group of people at the beach]

Slide 73

Access Team: Next Steps

• Program Enhancement

• Adaptive Equipment

• ADA Improvement Projects

• Increase Staffing

-Program and Outreach Specialist

-ADA Technician

Slide 74

Questions?

[Image: question marks in orange, green and purple]

Slide 75

[Images: Thank you in different languages]

QUESTIONS?

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