Handouts - Quia



Five Ways to Integrate Workplace Readiness Skills in ESL Classes

2014 TESOL Conference

March 27, 2014 Portland, OR

This handout and presentation PowerPoint can be accessed online at: pages/donna/workshops

Donna Price dprice@sdccd.edu

Objectives

By the end of this session, participants will be able to:

• Describe current research on skills required in the workplace

• Identify workplace readiness skills and strategies

• Identify activities for implementing workforce readiness skills in their ESL classes

Agenda

1. Research and Background

2. Applied Skills

3. Reflection and commitment

Techniques for Integrating Workplace Readiness Skills

| | 1. |Teamwork/classroom jobs |

| | 2. |Functional phrases |

| | 3. |Keeping track of hours |

| | 4. |Clarification questions |

| | 5. |Conversation cards |

| | 6. |Self and peer revisions |

| | 7. |Student binder checklist |

| | 8. |Progress graph |

| |9. |Student generated charts |

| |10. |Problem solving box |

| |11. |Reflection |

MATERIALS MANAGERS

Duties:

• Pass out papers for the teacher.

• Distribute and collect books.

• Be sure the cabinets are neat before you leave.

• Be sure all materials (dictionaries, tapes, etc.,) are put away before you leave.

LANGUAGE YOU NEED TO DO THIS JOB:

Here you go.

Here you are.

Did everyone get a handout?

Does anyone need a sheet?

Who needs one?

There is one book missing.

TRAINERS

Duties:

• Help new students. Show them where to sign in. Show them the agenda.

• Help the teacher.

• Help anyone who doesn't know how to use the equipment.

LANGUAGE YOU NEED TO DO THIS JOB:

Hi. Welcome to the class. My name is ________

You need to sign in and out on the sign-in sheet every day.

The agenda tells what we are doing in class.

We’re on page ______________ in the book.

Do you need some help?

CELL PHONE MONITOR

Duties:

• Politely remind students to turn their cell phones to vibrate or turn them off. Make this announcement about 10 minutes after class starts.

• If a cell phone rings during class, politely remind students that it is distracting to hear cell phones in class.

LANGUAGE YOU NEED TO DO THIS JOB:

• Excuse me, I have an announcement.

• Please turn your cell phone to vibrate.

• Please turn your cell phone off.

• It’s distracting to hear your cell phone. Please remember to turn it to vibrate.

Student Name: _______________________________

Instructor: ________________Semester: _____________

|# correct |

| What will happen? |

|Good Bad |

|( ( |

|1._______________________________ 1._________________________ |

| |

|2._______________________________ 2._________________________ |

| |

|3. _____________________________ 3. ________________________ |

B

| What will he/she do? |

|___________________________________________________________________ |

| |

|___________________________________________________________________ |

|Why? |

|___________________________________________________________________ |

C

Management/Organization Strategy:

Student Binder Checklist

Student's Name _________________

Date ____________________

Check “Yes” if the answer is correct.

Check “No” if the answer is not correct.

| |My Answers |Evaluator’s Answers |

| |YES |NO |YES |NO |

|1. My name and class name are on the binder. | | | | |

|2. I have lined paper in the binder. | | | | |

|3. I have five dividers. | | | | |

|4. I have all my papers in the correct divider sections. | | | | |

|5. I have only papers from this class in the binder. | | | | |

|6. I can find my papers easily. | | | | |

Number of YES checks: _______________

Evaluator’s Name __________________________

D. Price/S. Gaer

Functional Conversational Phrases

|Giving advice/suggestions |Starting a conversation |

|If I were you, I'd … |Hi, my name is ______________ |

|I suggest that you… |Excuse me, can I talk to you for a minute? |

|I think you should… |Can I ask you something? |

|Why don't you… |Can I talk to you for a minute? |

|I recommend that you… | |

|I think you'd better… | |

| | |

|Bringing in other people |Ending a conversation |

|What do you think, (person's name)? |Thanks for your time. |

|What's your opinion, " " ? |Sorry, but I think I should be going now. |

|Don't you agree with us, " " ? |Well, I don't want to take up any more of |

|You're quiet today, " " . |your time. |

|What are you thinking, " " ? |I've got to go now. |

| |It was nice talking to you. |

|Checking another person's understanding |Saying goodbye |

|Do you follow me? |It was nice talking to you. |

|Have you got it? |Thanks for the information. |

|Are you with me? |Talk to you soon. |

|Be sure to ask if you have any questions. |Take care. |

| |Take it easy. |

| |See you later. |

|Asking for repetition/clarification |Responding to criticism |

|I didn't catch that. |Please accept my apology. |

|I didn't hear you. |It won't happen again. |

|I missed that. |I apologize. |

|I'm not following you. |Please forgive me. |

|Sorry, I don't see what you mean. | |

|Would you mind saying that again? | |

| | |

|Showing understanding | |

|Now I've got it. | |

|I understand. | |

|I'm with you. | |

|Uh-huh. | |

|Um-hmm. | |

What did you do in class today?

Did you . . .

1. work in teams?

2. teach other students?

3. make decisions?

4. find solutions to problems?

5. organize your papers?

6. use equipment?

7. volunteer to ask or answer questions?

8. check your work and correct your errors?

9. use every minute of your time in class?

10. feel good about yourself?

*And of course, speak, write, and understand English.

Easy Ways to Integrate Workplace Readiness in ESL Classes

Donna Price

References

Bitterlin, G., Johnson, D., Price, D., Ramirez, S., & Savage, K. L. (2014). Ventures 2nd Edition. New York: Cambridge University Press.

California Adult Literacy Professional Development Project Virtual Workroom on Workforce Readiness. Retrieved January 2014, from



California Employment Development Department. California occupational guides. Retrieved January 2014, from

Chisman, F. (2009). Expanding Horizons pacesetters in adult education for work.

Council for Advancement of Adult Literacy. Retrieved January 2014, from

Coates, D. E. (2006). People skills training: Are you getting a return on your investment? Performance Support Systems, Inc. Retrieved January 2014, from



Cross, D. Communication and listening skills. Retrieved January 2014, from



Drache, S., Nayar, N., Downs, P. (2009). Adult Education in California: Strategic planning process needs assessment. Retrieved January 2014, from



Klaus, P. (2009). The Hard Truth about Soft Skills. HarperCollins.

Magy, R., Price, D. (2010). California Adult Literacy Professional Development Project American Institutes for Research. (2010). Integrated and contextualized workforce skills in the ESL classroom. Retrieved January 2014, from

Murali, D. (2006). One is never too old to use soft skills. In Business Line. Retrieved January 2014 from,

National Center on Education and the Economy, Workforce Development Strategies Group. (2009) Background and supporting evidence for adult education for work. Retrieved January 2014, from Jobs for the Future website:



Parrish, B., Johnson, K. (2010). Promoting Learner Transitions to Postsecondary Education and Work: Developing Academic Readiness Skills from the Beginning. Retrieved January 2014, from

Partnership for 21st Skills (P21). Retrieved January 2014, from

Pimental, S. (2013). College and Career Readiness Standards for Adult Education. Retrieved January 2014, from

Quintessential Careers. Transferable skill sets for job-seekers. Retrieved January 2014, from

Secretary’s Commission on Achieving Necessary Skill (SCANS). Retrieved January 2014, from

The Conference Board. (2006). Are they really ready to work? Retrieved January 2014, from

U.S. Department of Labor, Bureau of Labor Statistics, Occupational Outlook Handbook, 2010-2020 Edition. Table 2, Occupations with the largest numeric growth in employment, projected 2010-2020, Retrieved January 2014, from

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