Tech Spec for TAXI - Verizon
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Technical Specifications for TAXI
(Web Services using tML)
Wholesale Implementation
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Version 3.1
Table 1. Document Revision History
|Date |Version |Description |
|03/28/06 |Temlate-3.1 |1. Modify and Notification contract definition change. Escalation Level attribute changed from 6 Levels to 4 levels. |
| | |2. Escalation Levels in Sample XML changed from level 6 to level 2 |
|07/27/05 |template-2.9 |1. Version changes to 2.9 |
| | |2. Remove contact information Pg. #2 |
| | |3. Remove most of Document Revision History, Pgs. #3,4, leaving only |
| | |revision note for this update |
| | |4. Review the Trouble Report Cancellation Policy, Page #62 (check spelling |
| | |- see technitian - should be technician and cancle should be cancel) |
| | |5. Correct spelling of "Inbound" in para. 7.3.1, Page #164 |
| | |6. Remove section 7.5 URLs Pg.#166 |
| | |7. Change references of "CTE Testing" to "TAPP Testing". |
| | |8. Change references of "web services" to "TAXI web services" |
| | |9. Create Acronyms List in document. |
| | |10. Run spell checker. |
|08/22/05 |template-2.10 |Add a footnote in §8 regarding the value of “36” for Trouble Report Status defined in ANSI T1.227: |
| | | |
| | |Status Code 36 was approved 3/2001 by the Standard's organization, but has not been formally added to T1.227 yet. |
| | |Verizon will insure that Status Code 36 is included in the next T1.227 update. |
| | |Definition for Status Code 36 - Repaired Pending Validation - refers to the state where the Central Office Technician has |
| | |Cleared a problem in the network and sent the ticket back to the Test Center where it is pending on the work list until a Tester|
| | |is available. |
|08/30/05 |template-2.11 |Update Inbound Digital Certificate section per request from Verizon Connectivity Management |
|09/09/05 |template-2.12 |Added WS-I compliant WSDLs for TA, callback, and notify. |
|12/23/05 |template-3.0 |Added support for RPC style WSDL |
|03/31/06 |template-3.1 |ManagerContactPerson.Phone is required field when ManagerContactPerson attribute is present. |
| | |Update circuit format definition for Carrier Facility circuit to accomondate fGTE circuits |
| | |Escalation level support has been changed from 1-6 to 1-4. |
| | |For synchronous transactions, there is a two minutes (120 seconds) time out from Verizon side. If a customer is unable to |
| | |receive Verizon’s response after two minutes, Verizon TAXI Web Service will time out. |
| | |New WSDLs added for Access Carriers and CLECs on page 11, Section 3.3.1 |
| | |Added updated WSDLs on page 169, Section 7.1 |
|08/30/06 |Template-3.1 |Updated correct URLs in section 7.4.1.1.1 and 7.4.1.1.2 |
| | |Corrected spelling of AttributeValueChangeNotification in multiple places |
| | |Updated sample request and response SOAP structures in Section 4 |
Table of Contents
1 Introduction 8
1.1 TAXI (Web Services using tML) 8
1.2 Scope 8
1.3 System Requirements 8
2 TAXI Architecture 9
2.1 Overview 9
2.2 TAXI Security 9
3 Web Services Description Language (WSDL) for TAXI 10
3.1 General Guideline 10
3.2 Protocol for Web Services 10
3.3 WSDL Files 10
3.3.1 Document Style 10
3.3.1.1 Synchronous Request/Response and Asynchronous Request Services WSDL 10
3.3.1.2 Callback Service WSDL 11
3.3.1.3 Notification Service WSDL 12
3.3.2 RPC Style 13
3.3.2.1 Synchronous Request/Response and Asynchronous Request Services WSDL 13
3.3.2.2 Callback Service WSDL 14
3.3.2.3 Notification Service WSDL 14
3.4 Operation Names of TAXI WSDLs 15
3.5 Exception Handling 16
4 SOAP Structure for TAXI 16
4.1 Synchronized Request/Response 17
4.1.1 Sample SOAP Request 17
4.1.2 Sample SOAP Response 17
4.1.3 Sample SOAP fault message 17
4.2 One-way Send Only 18
4.2.1 Sample SOAP Request 18
4.2.2 Sample SOAP Response 18
4.2.3 Sample SOAP fault message 18
4.3 Callback Service 19
4.3.1 Sample SOAP Request 19
4.3.2 Sample SOAP Response 19
4.3.3 Sample SOAP fault message 19
4.4 Notification Service 20
4.4.1 Sample SOAP Request 20
4.4.2 Sample SOAP Response 20
4.4.3 Sample SOAP fault message 20
5 tML Specification 21
5.1 POTS Service Test 21
5.2 Trouble Report Create 28
5.3 Trouble Report Modification 48
5.4 Trouble Report Cancellation 62
5.5 Trouble Report Close Out Verification 68
5.6 Retrieve Trouble Report Attributes 74
5.7 Trouble Report AVC Event Notification 97
5.8 Trouble Report Close Out Notification 106
6 Sample tML 110
6.1 Sample tML for POTS Service Test 110
6.1.1 Request 110
6.1.2 Response – Normal (Full – TestRequestType is 1) 110
6.1.3 Response – Normal (Quick TestRequestType is 2) 111
6.1.4 Response – Normal (Central Office TestRequestType is 3) 112
6.1.5 Response – Normal (Loop TestRequestType is 4) 113
6.1.6 Response – Error (Case 1) 114
6.1.7 Response – Error (Case 2) 114
6.2 Sample tML for Trouble Report Create 115
6.2.1 Local Customers 115
6.2.1.1 Trouble Report Create Request 115
6.2.1.2 Trouble Report Create Response – Normal 118
6.2.1.3 Trouble Report Create Response – Exception (Trouble Report Already Exists) 119
6.2.1.4 Trouble Report Create Response – Exception (Req Attributes Missing) 120
6.2.1.5 Trouble Report Create Response – Exception (Fall Back Reporting) 120
6.2.1.6 Trouble Report Create Response – Exception (Invalid Data Received) 121
6.2.1.7 Trouble Report Create Response – Exception (Processing Failure) 121
6.2.2 Access Carrier Customers 122
6.2.2.1 Trouble Report Create Request 122
6.2.2.2 Trouble Report Create Response – Normal 125
6.2.2.3 Trouble Report Create Response – Exception (Trouble Report Already Exists) 125
6.2.2.4 Trouble Report Create Response – Exception (Req Attributes Missing) 126
6.2.2.5 Trouble Report Create Response – Exception (Fall Back Reporting) 127
6.2.2.6 Trouble Report Create Response – Exception (Invalid Data Received) 127
6.2.2.7 Trouble Report Create Response – Exception (Processing Failure) 128
6.3 Sample tML for Trouble Report Modification 128
6.3.1 Trouble Report Modification Request 128
6.3.2 Trouble Report Modification Response – Normal 132
6.3.3 Trouble Report Modification Response – Partial Success 132
6.3.4 Trouble Report Modification Response – Exception 133
6.4 Sample tML for Trouble Report Cancellation 133
6.4.1 Trouble Report Cancellation Request 133
6.4.2 Trouble Report Cancellation Response – Normal 134
6.4.3 Trouble Report Cancellation Response – Exception 135
6.5 Sample tML for Trouble Report Close Out Verification 135
6.5.1 Trouble Report Close Out Verification Request 135
6.5.2 Trouble Report Close Out Verification Response 136
6.5.3 Trouble Report Close Out Verification Response – Exception 136
6.6 Sample tML for Trouble Report AVC Event Notification 137
6.6.1 Local Customers 137
6.6.2 Access Carrier Customers 139
6.7 Sample tML for Trouble Report Close Out Notification 141
6.7.1 Trouble Report Close Out Notification 141
6.8 Sample tML for Retrieve Trouble Report Attributes 142
6.8.1 Local Customers 142
6.8.1.1 Retrieve Trouble Report Attributes Request 142
6.8.1.2 Retrieve Trouble Report Attributes Response 143
6.8.1.3 Retrieve Trouble Report Attributes Response – Partial Success 148
6.8.1.4 Retrieve Trouble Report Attributes Response – Exception 152
6.8.2 Access Carrier Customers 152
6.8.2.1 Retrieve Trouble Report Attributes Request 152
6.8.2.2 Retrieve Trouble Report Attributes Response 153
6.8.2.3 Retrieve Trouble Report Attributes Response – Partial Success 158
6.8.2.4 Retrieve Trouble Report Attributes Response – Exception 162
7 Environment Parameters 163
7.1 SOAP 163
7.2 WSDL 163
7.3 Digital Certificate 163
7.3.1 Inbound Digital Certificate for Verizon Customers (Telecommunications Companies) 163
7.3.2 Outbound Digital Certificate 163
7.3.3 Verify Distinguish Name in Callback Message by Customers 163
7.4 Verizon TAXI URLs 163
7.4.1 Local Customers 163
7.4.1.1 Document Style WSDL 163
7.4.1.1.1 End Point URL 163
7.4.1.1.2 WSDL URL 163
7.4.1.2 RPC Style WSDL 164
7.4.1.2.1 End Point URL 164
7.4.1.2.2 WSDL URL 164
7.4.2 Access Carrier Customers 164
7.4.2.1 Document Style WSDL 164
7.4.2.1.1 End Point URL 164
7.4.2.1.2 WSDL URL 164
7.4.2.2 RPC Style WSDL 164
7.4.2.2.1 End Point URL 164
7.4.2.2.2 WSDL URL 164
8 References 164
Annex A TR Construction Rules 165
A.1 vs. Test Result Code 166
A.2 vs. Dispatch Decision Chart 166
Annex B Circuit Format Definition for Designed and Non-Designed Circuits 166
B.1 Serial Number Format Circuit 167
B.1.1 Circuit Definition – “S” Type 167
B.1.2 Circuit Definition – “3” Type 167
B.1.3 Designed vs. Non-Designed 168
B.1.4 Designed Circuit Examples 168
B.1.5 Non-Designed Circuit Examples 168
B.2 Telephone Number Format Circuit 169
B.2.1 Circuit Definition 169
B.2.2 Designed vs. Non-Designed 169
B.2.3 Designed Circuit Examples 169
B.2.4 Non-Designed Circuit Examples 169
B.3 Carrier Facility Format Circuit 170
B.3.1 Circuit Definition 170
B.3.2 Circuit Examples 170
B.4 Message Format Circuit 171
B.4.1 Circuit Definition 171
B.4.2 Circuit Examples 171
B.5 POTS Format Circuit 171
B.5.1 Circuit Definition 171
B.5.2 Circuit Examples 172
Annex C Trouble Code Definition for POTS Service Test with FTTP Infrastructure 172
C.1 Trouble Code 172
C.2 Fault Category 172
C.2 Fault Entity 173
C.3 Fault Code 173
C.3.1 GR909 Tests Fault Codes 173
C.3.2 PON Alarm Fault Codes 174
C.3.3 Gateway Router Fault Codes 174
C.3.4 Wavesmith ATM Switch Alarms Fault Codes 175
Annex D Acronym List 176
List Of Tables
Table 1. Document Revision History 2
Table 2. POTS Service Test Request 21
Table 3. POTS Service Test Response – Normal 22
Table 4. POTS Service Test Response – Exception 25
Table 5. Trouble Report Create Request 28
Table 6. Trouble Report Create Response – Normal 40
Table 7. Trouble Report Create Response – Exception 43
Table 8. Trouble Report Modification Request 48
Table 9. Trouble Report Modification Response 57
Table 10. Trouble Report Cancellation Request 62
Table 11. Trouble Report Cancellation Response - Normal 64
Table 12. Trouble Report Cancellation Response - Exception 65
Table 13. Trouble Report Close Out Verification Request 68
Table 14. Trouble Report Close Out Verification Response – Normal 70
Table 15. Trouble Report Close Out Verification Response – Exception 71
Table 16. Retrieve Trouble Report Attributes Request 74
Table 17. Retrieve Trouble Report Attributes Response 77
Table 18. Retrieve Trouble Report Attributes Response - Exception 94
Table 19. Trouble Report AVC Event Notification 97
Table 20. Trouble Report Close Out Notification 106
Table 25. Value Mapping to Verizon Dispatch Decision Chart 166
Table 26. Serial Format Circuit – "S" Type 167
Table 27. Serial Format Circuit – "3" Type 167
Table 28. Telephone Format Circuit – "T" Type 169
Table 29. Carrier Facility Format Circuit – "C" Type 170
Table 30. Message Format Circuit – "M" Type 171
Table 31. POTS Format Circuit – "P" Type 172
Table 32. Fault Category for Trouble Code 173
Table 33. Fault Entity for Trouble Code 173
Table 34. GR909 Tests Fault Codes 173
Table 35. PON Alarm Fault Codes 174
Table 36. Gateway Router Fault Codes 174
Table 37. Wavesmith ATM Switch Alarms Fault Codes 175
Introduction
1 TAXI (Web Services using tML)
This document provides the following information:
• WSDL
• SOAP
• tML specifications
• Environment Parameters
• Sample tMLs
2 Scope
The implementation for Trouble Administration will cover the following services:
• Service Test (POTS only)
• Trouble Report Create
• Trouble Report Modification
• Trouble Report Cancellation
• Trouble Report Close Out Verification
• Retrieve Trouble Report Attributes
• Trouble Report AVC Event Notification
• Trouble Report Close Out Event Notification
The intended Verizon customers for using the above mentioned services are:
• Inter Exchange Carriers (IECs – Access Carrier Customers)
• Competitive Local Exchange Carriers (CLECs – Local Customers)
3 System Requirements
• Web Services with Digital Certificate (see §7.3 for detailed information)
• SOAP version 1.1
• WSDL 1.1
TAXI Architecture
1 Overview
TA web service architecture will follow B2B integration mode between service partners. They represent the TA service requester and TA service provider. Verizon Wholesale will be the service provider Service Test (POTS Only) service. Verizon customers such as a CLEC will be the TA service requester.
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As shown above, the SOAP request from IEC/CLEC will flow through Verizon firewall system, and get to the TA web service platform. The following is the message flow between TA web service requester and service provider:
➢ The IEC/CLEC application sends SOAP request through the Verizon firewall system using HTTPS connection and two-way certificate handshaking.
➢ Verizon firewall system authenticates and authorizes IEC/CLEC SOAP requests and routes IEC/CLEC SOAP requests to TAXI platform.
➢ TAXI platform gets SOAP requests, process the SOAP request, and the send back the SOAP response to the IEC/CLECs.
➢ In case of callback, TAXI platform component will invoke IEC/CLEC web services to send asynchronous SOAP message back to IEC/CLEC application.
Service Test (POTS Only) web service will be using asynchronous interaction mode. The actual response for the Service Test (POTS Only) will be provided through the callback web service IEC/CLEC will provide for the service provider to invoke to send the Service Test (POTS Only) response back to the IEC/CLEC.
2 TAXI Security
Message sent by the IEC/CLEC will be SOAP message, with tML in the SOAP body as the payload. The response messages IEC/CLEC gets will be either the normal response with tML as the payload, or soap fault message. Message flow from IEC/CLEC applications to Verizon firewall system will use HTTPs with two-way verification. Message flow from Verizon firewall system and TAXI platform will be normal HTTP message. TA web service requests will be authenticated and authorized in Verizon firewall layer
Web Services Description Language (WSDL) for TAXI
1 General Guideline
TAXI will support both Document and RPC style Web services at this point. The service can be either synchronized or asynchronized. For both Document and RPC style web services, only one input argument will be taken per service, and it is in xml format. The response is also in the format of xml string. Verizon strongly encourage both local and access customers to use Document style web service since it is recommended by WS-I as a standard.
2 Protocol for Web Services
The potential protocol that can be used for web service is HTTPS. The end point to the external IEC/CLEC is the Verizon firewall system URL, where Verizon firewall system will use soap junction to route to the actual TAXI.
3 WSDL Files
The interface for a service customer is a WSDL file. WSDL is an XML format for describing network services as a set of endpoints operating on messages containing either document-oriented or procedure-oriented information. The operations and messages are described abstractly, and then bound to a concrete network protocol and message format to define an endpoint.
The synchronized request/response WSDL supports one synchronous operation: processSync, which takes one string parameter, and return one string of response. The parameter it takes, and the response it returns, will be the actual tML request and response messages. At this point, both Document and RPC style web services are supported. Verizon strongly encourage both local and access customers to use Document style WSDL since it is recommended by WS-I as a standard.
The one-way send WSDL will be used by local customers to send long transactions like Service Test (POTS Only), where a local customer needs to use the one-way send WSDL to send SOAP request with tML as payload to us. When the tML response is ready, we will use the callback service the local customer provided to send the SOAP response back. In both sendonly and callback cases, no tML acknowledge is provided from the peer. The SOAP fault message will indicate the transaction fails due to communication failures, timeout, or bad-formed tML, etc.
1 Document Style
The following WSDLs are WS-I compliant.
1 Synchronous Request/Response and Asynchronous Request Services WSDL
2 Callback Service WSDL
3 Notification Service WSDL
2 RPC Style
1 Synchronous Request/Response and Asynchronous Request Services WSDL
2 Callback Service WSDL
3 Notification Service WSDL
4 Operation Names of TAXI WSDLs
The following table lists the operation names of TA Web Service WSDL files for the corresponding TA services.
|TA Service Name |XML Message Delivery |XML Message Type |XML Message Orientation|Operation Name in |Notes |
| |Category | | |WSDL File | |
|Service Test (POTS only) |Asynchronous send |Request |Service customer to |send | |
| | | |Verizon | | |
|Service Test (POTS only) |Asynchronous callback |Response |Verizon to service |receive | |
| | | |customer | | |
|Trouble Report Create |Synchronous send |Request |Service customer to |processSync | |
| | | |Verizon | | |
|Trouble Report Create |Synchronous receive |Response |Verizon to service |processSync |There is a two minutes (120 seconds) |
| | | |customer | |time out from Verizon side. If a |
| | | | | |customer is unable to receive |
| | | | | |Verizon’s response after two minutes, |
| | | | | |Verizon TAXI Web Service will time |
| | | | | |out. |
|Trouble Report Modification |Synchronous send |Request |Service customer to |processSync | |
| | | |Verizon | | |
|Trouble Report Modification |Synchronous receive |Response |Verizon to service |processSync |There is a two minutes (120 seconds) |
| | | |customer | |time out from Verizon side. If a |
| | | | | |customer is unable to receive |
| | | | | |Verizon’s response after two minutes, |
| | | | | |Verizon TAXI Web Service will time |
| | | | | |out. |
|Trouble Report Cancellation |Synchronous send |Request |Service customer to |processSync | |
| | | |Verizon | | |
|Trouble Report Cancellation |Synchronous receive |Response |Verizon to service |processSync |There is a two minutes (120 seconds) |
| | | |customer | |time out from Verizon side. If a |
| | | | | |customer is unable to receive |
| | | | | |Verizon’s response after two minutes, |
| | | | | |Verizon TAXI Web Service will time |
| | | | | |out. |
|Trouble Report Close Out Verification|Synchronous send |Request |Service customer to |processSync | |
| | | |Verizon | | |
|Trouble Report Close Out Verification|Synchronous receive |Response |Verizon to service |processSync |There is a two minutes (120 seconds) |
| | | |customer | |time out from Verizon side. If a |
| | | | | |customer is unable to receive |
| | | | | |Verizon’s response after two minutes, |
| | | | | |Verizon TAXI Web Service will time |
| | | | | |out. |
|Retrieve Trouble Report Attributes |Synchronous send |Request |Service customer to |processSync | |
| | | |Verizon | | |
|Retrieve Trouble Report Attributes |Synchronous receive |Response |Verizon to service |processSync |There is a two minutes (120 seconds) |
| | | |customer | |time out from Verizon side. If a |
| | | | | |customer is unable to receive |
| | | | | |Verizon’s response after two minutes, |
| | | | | |Verizon TAXI Web Service will time |
| | | | | |out. |
|Trouble Report AVC Event Notification|Unsolicited send |Notification |Verizon to service |notify | |
| | | |customer | | |
|Trouble Report Close Out Event |Unsolicited send |Notification |Verizon to service |notify | |
|Notification | | |customer | | |
5 Exception Handling
Message flows from IEC/CLEC to Verizon firewall system, and then to TAXI platform for the TA service provider to process. Failures in the authentication, authorization, and routing in Verizon firewall system side will be handled by the Verizon firewall system, the details of error/fault messages will be documented separately.
Failures in TAXI platform, including invoking business services, translating SOAP/tML, etc, will result into a standard SOAP fault message. Sample fault message will be given in the next section.
Errors in business services processing, such as data validation, OSS system integration, etc, will result a tML error message. The tML error message is documented in the tML schemas. The tML error message, or partial failure error message will be returned to the IEC/CLEC as the normal SOAP response message.
SOAP Structure for TAXI
SOAP request header will provide standard information about routing information, message security, etc. It will be reserved for Web Service integration. SOAP request body will have tML Request. SOAP Response body will have tML response or fault message.
SOAP Response will have the same information as the request Header, except different timestamp. SOAP response body will echo back tML request, and application specific request data, and also have tML response, application specific response data.
We will use XML Namespace to avoid name conflicts between tML definitions and application specific definitions.
1 Synchronized Request/Response
1 Sample SOAP Request
tML request goes here!!!
2 Sample SOAP Response
tML response goes here!!
3 Sample SOAP fault message
SOAP-ENV:Server
Server Error
transformation error
1001
2 One-way Send Only
1 Sample SOAP Request
tML request goes here!!!
2 Sample SOAP Response
// no response data here
3 Sample SOAP fault message
SOAP-ENV:Server
Server Error
transformation error
1001
3 Callback Service
1 Sample SOAP Request
tML response goes here!!!
2 Sample SOAP Response
// no response data from callback
3 Sample SOAP fault message
SOAP-ENV:Server
Server Error
transformation error
1001
4 Notification Service
1 Sample SOAP Request
tML response goes here!!!
2 Sample SOAP Response
// no response data from callback
3 Sample SOAP fault message
SOAP-ENV:Server
Server Error
transformation error
1001
tML Specification
1 POTS Service Test
This service is not available for access carrier customers.
Table 2. POTS Service Test Request
|tML Service Test |Note |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur | |
|RequestId |RequestId |POTSUncontrolledTestRequest |36 Max. |AN |Req |1,1 |Test request correlation id |
|UserId |Customer |POTSUncontrolledTestRequest |10 |AN |Req |1,1 |Refer to §7.3 for detailed informational. |
|ServiceProfile |Customer |POTSUncontrolledTestRequest |8 Max. |AN |Req |1,1 |Valid Values are: CLEC, RESELLER. |
|TestRequest |TestRequest |POTSUncontrolledTestRequest |1 |N |Req |1,1 |Valid values are 1,2,3, and 4. 1 is for FULL, 2 is for QUICK, 3 |
| | | | | | | |is for CENTRAL OFFIC, and 4 is for LOOP. |
|Type |RDNSequenceItem |POTSUncontrolledTestRequest.Man| |AN |Req |1,1 |Hard code to networkID |
| | |agedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Assertion |RDNSequenceItem |POTSUncontrolledTestRequest.Man|5 |AN |Req |1,1 |Assertion::= State value followed by SP Network ID Value. |
| | |agedObjectInstance. | | | | | |
| | |DistingushedName | | | | |SP Network ID Value is either VZL or VZE. |
| | | | | | | | |
| | | | | | | |VZL for a local customer (CLEC, RESELLER) |
| | | | | | | | |
| | | | | | | |For example, a local customer would send an Assertion tag with |
| | | | | | | |the value NYVZL if the reported circuit id’s customer end is |
| | | | | | | |located in New York state. |
|Type |RDNSequenceItem |POTSUncontrolledTestRequest.Man| |AN |Req |1,1 |Hard code it to accountName |
| | |agedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Assertion |RDNSequenceItem |POTSUncontrolledTestRequest.Man|4 |AN |Req |1,1 |Service Consumer account Name. |
| | |agedObjectInstance. | | | | | |
| | |DistingushedName | | | | |ECC for local |
| | | | | | | |ACNA for access |
| | | | | | | |“4 character” string defined in “B + the 4 Character String” in |
| | | | | | | |§. |
|Type |RDNSequenceItem |POTSUncontrolledTestRequest.Man| |AN |Req |1,1 |Hardcode it to serviceID |
| | |agedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Assertion |RDNSequenceItem |POTSUncontrolledTestRequest.Man|10 |N |Req |1,1 |POTS TN |
| | |agedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
Table 3. POTS Service Test Response – Normal
|tML Service Test |Note |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur | |
|RequestId |RequestId |POTSUncontrolledTestResponse |36 Max |AN |Req |1,1 |Test request correlation id |
|Type |RNDSequenceItem |POTSUncontrolledTestResponse.Ma| |AN |Req |1,1 |Hard code it to networkID |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Assertion |RNDSequenceItem |POTSUncontrolledTestResponse.Ma|4 |AN |Req |1,1 |networkID sent in the request will be echoed back. |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Type |RNDSequenceItem |POTSUncontrolledTestResponse.Ma| |AN |Req |1,1 |Hardcode it to account Name |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Assertion |RNDSequenceItem |POTSUncontrolledTestResponse.Ma|4 |AN |Req |1,1 |account Name sent in the request will be echoed back. |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Type |RNDSequenceItem |POTSUncontrolledTestResponse.Ma| |AN |Req |1,1 |serviceID |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Assertion |RNDSequenceItem |POTSUncontrolledTestResponse.Ma|10 |N |Req |1,1 |POTS TN sent in the request will be echoed back. |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|AdditionalText |AdditionalText |POTSUncontrolledTestResponse. |* |AN |Opt |0,1 |AdditionalText is an optional field. When it is present, |
| | |PotsTestResponse | | | | |AdditionalText may contain data for FEP, Test Result Code (commonly|
| | | | | | | |referred as VER code), and/or, Short Repair Recommendation, Long |
| | | | | | | |Repair Recommendation, and TroubleCode. The exact syntax is the |
| | | | | | | |following: |
| | | | | | | |FEP::=…~~TestResultCode::=…~~Sh|
| | | | | | | |ortRepairRecommendation::=…LongRepairRecommendation::=…~~TroubleCod|
| | | | | | | |e::=… |
| | | | | | | |Where … are the data for corresponding fields, and FEP::=; |
| | | | | | | |TestResultCode::=; ShortRepairRecommendation::=; |
| | | | | | | |LongRepairRecommendation::=; TroubleCode::=; ~~ will each serve as |
| | | | | | | |field delimiters. |
| | | | | | | | |
| | | | | | | |The above mentioned five fields within an AdditionalText may or may|
| | | | | | | |not appear together for a given response. |
|Summary |Normal |POTSUncontrolledTestResponse. |* |AN |Req |1,1 | |
| | |PotsTestResponse | | | | | |
|TipToRingResistance |DcSignature |POTSUncontrolledTestResponse. |8 Max |N |Opt |0,1 |In Kohms |
| | |PotsTestResponse.Normal.Results| | | | | |
|TipToGroundResistance |DcSignature |POTSUncontrolledTestResponse. |8 Max |N |Opt |0,1 |In Kohms |
| | |PotsTestResponse.Normal.Results| | | | | |
|TipToGroundVolts |DcSignature |POTSUncontrolledTestResponse. |4 Max |N |Opt |0,1 |In Volts |
| | |PotsTestResponse. | | | | | |
| | |Normal.Results | | | | | |
|RingToGroundResistance |DcSignature |POTSUncontrolledTestResponse.No|8 Max |N |Opt |0,1 |In Kohms |
| | |rmal.Results | | | | | |
|RingToGroundVolts |DcSignature |POTSUncontrolledTestResponse. |4 Max |N |Opt |0,1 |In Volts |
| | |PotsTestResponse. | | | | | |
| | |Normal.Results | | | | | |
|TipToRingResistance |AcSignature |POTSUncontrolledTestResponse. |8 Max |N |Opt |0,1 |In Kohms |
| | |PotsTestResponse.Normal.Results| | | | | |
|TipToGroundResistance |AcSignature |POTSUncontrolledTestResponse. |8 Max |N |Opt |0,1 |In Kohms |
| | |PotsTestResponse.Normal.Results| | | | | |
|RingToGroundResistance |AcSignature |POTSUncontrolledTestResponse. |8 Max |N |Opt |0,1 |In Kohms |
| | |PotsTestResponse.Normal.Results| | | | | |
|Ringers |AcSignature |POTSUncontrolledTestResponse. |4 Max |N |Opt |0,1 |It will be always ZERO. |
| | |PotsTestResponse.Normal.Results| | | | | |
|LineCircuitStatus |CentralOffice |POTSUncontrolledTestResponse. |3 Max |AN |Opt |0,1 | |
| | |PotsTestResponse.Normal.Results| | | | | |
|DialToneStatus |CentralOffice |POTSUncontrolledTestResponse. |3 Max |AN |Opt |0,1 | |
| | |PotsTestResponse.Normal.Results| | | | | |
|Capacitive |Balance |POTSUncontrolledTestResponse. |3 Max |N |Opt |0,1 |Capacitive balance in percentage. |
| | |PotsTestResponse.Normal.Results| | | | | |
|Longitudinal |Balance |POTSUncontrolledTestResponse. |7 Max |N |Opt |0,1 |Long Balance in DB. |
| | |PotsTestResponse.Normal.Results| | | | | |
|TotalLoop |Loop |POTSUncontrolledTestResponse. |* |N |Opt |0,1 |For Loop aggregate, only one value will be present at given time. |
| | |PotsTestResponse.Normal.Results| | | | |If DELPHI returns both TotalLoop and OpenDistanceFromCentralOffice,|
| | | | | | | |then only TotalLoop will be sent back as response. In FT. |
|OpenDistanceFromCentralOffice |Loop |POTSUncontrolledTestResponse. |* |N |Opt |0,1 |For Loop aggregate, only one value will be present at given time. |
| | |PotsTestResponse.Normal.Results| | | | |If DELPHI returns both TotalLoop and OpenDistanceFromCentralOffice,|
| | | | | | | |then only TotalLoop will be sent back as response. In FT. |
Table 4. POTS Service Test Response – Exception
|tML Service Test |Note |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur | |
|RequestId |RequestId |POTSUncontrolledTestResponse |36 Max |AN |Req |1,1 |Test request correlation id |
|Type |RNDSequenceItem |POTSUncontrolledTestResponse.Ma| |AN |Req |1,1 |Hard code it to networkID |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Assertion |RNDSequenceItem |POTSUncontrolledTestResponse.Ma|4 |AN |Req |1,1 |networkID sent in the request will be echoed back. |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Type |RNDSequenceItem |POTSUncontrolledTestResponse.Ma| |AN |Req |1,1 |Hardcode it to account Name |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Assertion |RNDSequenceItem |POTSUncontrolledTestResponse.Ma|4 |AN |Req |1,1 |account Name sent in the request will be echoed back. |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Type |RNDSequenceItem |POTSUncontrolledTestResponse.Ma| |AN |Req |1,1 |serviceID |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Assertion |RNDSequenceItem |POTSUncontrolledTestResponse.Ma|10 |N |Req |1,1 |POTS TN sent in the request will be echoed back. |
| | |nagedObjectInstance. | | | | | |
| | |DistingushedName | | | | | |
|Tag |ExceptionList |POTSUncontrolledTestResponse. | |AN |Opt |0,1 |If this exception occurs, no other exception will appear. |
|Value | |PotsTestResponse.Exception.Acce| | | | |Tag=0001 |
| | |ssDenied | | | | |Value= |
|Tag |ExceptionList |POTSUncontrolledTestResponse.Po| |AN |Opt |0,1 |If this exception occurs, no other exception will appear. |
|Value | |tsTestResponse.Exception. | | | | | |
| | |InvalidDataReceived | | | | |Tag=0002 |
| | | | | | | |Value= |
|Tag |ExceptionList |POTSUncontrolledTestResponse. | |AN |Opt |0,1 |If this exception occurs, no other exception will appear. |
|Value | |PotsTestResponse.Exception. | | | | | |
| | |ProcessingFailure | | | | |Tag=0003 |
| | | | | | | |Value= |
|Tag |ExceptionList |POTSUncontrolledTestResponse. | |AN |Opt |0,1 |If this exception occurs, no other exception will appear. |
|Value | |PotsTestResponse.Exception. | | | | | |
| | |DuplicatedInvocation | | | | |Tag=0004 |
| | | | | | | |Value= |
|Tag |ExceptionList |POTSUncontrolledTestResponse. | |AN |Opt |0,1 |If this exception occurs, no other exception will appear. |
|Value | |PotsTestResponse.Exception. | | | | | |
| | |ResourceLimitation | | | | |Tag=0005 |
| | | | | | | |Value= |
|Tag |ExceptionList |POTSUncontrolledTestResponse. | |AN |Opt |0,1 |If this exception occurs, no other exception will appear. |
|Value | |PotsTestResponse.Exception. | | | | | |
| | |NotFound | | | | |Tag=0006 |
| | | | | | | |Value= |
|Tag |ExceptionList |POTSUncontrolledTestResponse. | |AN |Opt |0,1 |If this exception occurs, no other exception will appear. |
|Value | |PotsTestResponse.Exception. | | | | | |
| | |MissingData | | | | |Tag=0007 |
| | | | | | | |Value= |
|ServiceInUse |Exception |POTSUncontrolledTestResponse. | |AN |Opt |0,1 |If this exception occurs, no other exception will appear. |
| | |PotsTestResponse. | | | | | |
|TroubleRepairInProgress |Exception |POTSUncontrolledTestResponse. | |AN |Opt |0,1 |If this exception occurs, no other exception will appear. |
| | |PotsTestResponse | | | | | |
2 Trouble Report Create
Access carrier customers may not use this service for non-designed circuits.
Table 5. Trouble Report Create Request
|tML Trouble Report Create Request |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|UserId |Customer |RequestTroubleReportCreationRequest |10 |AN |Req |1,1 | |Refer to §7.3 for detailed |
| | | | | | | | |informational. |
|ServiceProfile |Customer |RequestTroubleReportCreationRequest |8 Max |AN |Req |1,1 |RESELLER | |
| | | | | | | |CLEC | |
| | | | | | | |Carrier | |
|NameBindingId |NameBindingId |RequestTroubleReportCreationRequest |20 |N |Opt |0,1 |1.2.840.10015.0.6.24 |NameBindingId is an optional field. |
| | | | | | | |1.2.840.10015.0.6.25 | |
| | | | | | | |1.2.840.10015.0.6.26 | |
| | | | | | | |1.2.840.10015.0.6.27 | |
|Type |RDNSequenceItem |RequestTroubleReportCreationRequest.Manage|9 |AN |Req |1,1 |networkID | |
| | |dObjectInstance. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationRequest.Manage|5 |AN |Req |1,1 |Assertion::= State |For example, a local customer would |
| | |dObjectInstance. DistinguishedName | | | | |value followed by SP |send an Assertion tag with the value |
| | | | | | | |Network ID Value. |NYVZL if the reported circuit id’s |
| | | | | | | | |customer end is located in New York |
| | | | | | | |SP Network ID Value is |state. |
| | | | | | | |either VZL, or VZC, or | |
| | | | | | | |VZE. | |
| | | | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |RequestTroubleReportCreationRequest.Manage|11 |AN |Req |1,1 |accountName | |
| | |dObjectInstance. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationRequest.Manage|4 |AN |Req |1,1 |SC Account Name Value | |
| | |dObjectInstance. DistinguishedName | | | | | | |
|Type |RDNSequenceItem |RequestTroubleReportCreationRequest.Manage|9 |AN |Req |1,1 |serviceID | |
| | |dObjectInstance. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationRequest.Manage|64 Max |AN |Req |1,1 |Service ID Value |Use an appropriate circuit id to |
| | |dObjectInstance. DistinguishedName | | | | | |populate this field – for definition of|
| | | | | | | | |circuit ids, refer to |
|Number |TroubleType |RequestTroubleReportCreationRequest |4 Max |N |Req |1,1 | | |
|AdditionalTroubleInfoIt|AdditionalTroubleInfoList |RequestTroubleReportCreationRequest |256 Max |AN |Req |1,n | |If a service test has been performed |
|em | | | | | | | |prior to a customer invoking a Trouble |
| | | | | | | | |Report Create request for a given |
| | | | | | | | |circuit and the customer would like |
| | | | | | | | |Verizon to perform a desired dispatch |
| | | | | | | | |option, the customer may place a text |
| | | | | | | | |string with syntax of “TR ” |
| | | | | | | | |at the very beginning of the first |
| | | | | | | | |instance of AdditionalTroubleInfoItem, |
| | | | | | | | |where the exact contents of and |
| | | | | | | | | are provided in |
| | | | | | | | |Annex A TR Construction Rules|
|TroubleReportFormatId |AdditionalCreateInfo |RequestTroubleReportCreationRequest |1 |N |Opt |0,1 | |Aggregate AdditionalCreateInfo is |
| | | | | | | | |conditional – required when dealing |
| | | | | | | | |with designed circuits with types of |
| | | | | | | | |“S” (including “3”), “T”, “C” and “M”,|
| | | | | | | | |not required for “P” type circuit (for |
| | | | | | | | |detailed information regarding the |
| | | | | | | | |circuit type for a given circuit, refer|
| | | | | | | | |to ). |
| | | | | | | | | |
| | | | | | | | |TroubleReportFormatId is an optional |
| | | | | | | | |field. |
|AdditionalTroubleInfoIt|AdditionalTroubleInfoList |RequestTroubleReportCreationRequest.Additi|256 Max |AN |Opt |0,n | |AdditionalTroubleInfoList is optional |
|em | |onalCreateInfo | | | | | | |
|PremisesName |ALocationAccessAddress |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Req |1.1 | |Business Name |
| | |onalCreateInfo | | | | | | |
| | | | | | | | |ALocationAccessAddress is an optional |
| | | | | | | | |field |
|CivicAddress |PremisesAddress |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Req |1,1 | | |
| | |onalCreateInfo. ALocationAccessAddress | | | | | | |
|City |PremisesAddress |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Req |1,1 | | |
| | |onalCreateInfo. ALocationAccessAddress | | | | | | |
|State |PremisesAddress |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Req |1,1 | | |
| | |onalCreateInfo. ALocationAccessAddress | | | | | | |
|Zip |PremisesAddress |RequestTroubleReportCreationRequest.Additi|64 Max |N |Req |1,1 | | |
| | |onalCreateInfo. ALocationAccessAddress | | | | | | |
|Sunday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true |ALocationAccessHours is optional |
| | |onalCreateInfo. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | |LocationAccessHoursItem can appear |
| | | | | | | | |multiple times |
|Monday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Tuesday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Wednesday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Thursday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Friday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Saturday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|IntervalStart |IntervalsOfDayItem |RequestTroubleReportCreationRequest.Additi|8 |AN |Req |1,n | |Premises' Local Time |
| | |onalCreateInfo. ALocationAccessHours. | | | | | |Military Format: HH:MM:SS |
| | |LocationAccessHoursItem . IntervalsOfDay | | | | | | |
|IntervalEnd |IntervalsOfDayItem |RequestTroubleReportCreationRequest.Additi|8 |AN |Req |1,n | |Premises' Local Time |
| | |onalCreateInfo. ALocationAccessHours. | | | | | |Military Format: HH:MM:SS |
| | |LocationAccessHoursItem . IntervalsOfDay | | | | | | |
|Name |ALocationAccessPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Req |1,1 | |AlocationAccessPerson is optional |
| | |onalCreateInfo | | | | | | |
|Phone |ALocationAccessPerson |RequestTroubleReportCreationRequest.Additi|10 |N |Req |1,1 | | |
| | |onalCreateInfo | | | | | | |
|CivicAddress |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. ALocationAccessPerson | | | | | | |
|City |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. ALocationAccessPerson | | | | | | |
|State |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. ALocationAccessPerson | | | | | | |
|Zip |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |N |Opt |0,1 | | |
| | |onalCreateInfo. ALocationAccessPerson | | | | | | |
|Email |ALocationAccessPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo | | | | | | |
|Fax |ALocationAccessPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo | | | | | | |
|Respon |ALocationAccessPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 |Yes | |
| | |onalCreateInfo | | | | |No | |
|Pager |ALocationAccessPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo | | | | | | |
|State |AuthorizationItem |RequestTroubleReportCreationRequest.Additi|1 |N |Req |1,1 |2 |AuthorizationList is optional |
| | |onalCreateInfo. AuthorizationList | | | | |3 | |
| | | | | | | | |AuthorizationItem can appear multiple |
| | | | | | | | |times |
| | | | | | | | | |
| | | | | | | | |2 – provided |
| | | | | | | | |3 – denied |
| | | | | | | | | |
| | | | | | | | |Once an activity (Type) of |
| | | | | | | | |authorization has been set to provided |
| | | | | | | | |(State=2), it (Type) cannot be |
| | | | | | | | |subsequently denied. |
|AfterHoursRepair |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|Standby |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|AfterHoursStandby |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|Test |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|ManagerInitiatedTest |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|Dispatch |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|NoAccess |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|DelayedMaintenance |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|Release |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|DeregulatedWork |Type |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|AuthTime |AuthorizationItem |RequestTroubleReportCreationRequest.Additi|14 - 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | |onalCreateInfo. AuthorizationList | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Name |AuthPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Req |1,1 | |AuthPerson aggregate is optional |
| | |onalCreateInfo. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|Phone |AuthPerson |RequestTroubleReportCreationRequest.Additi|10 |N |Opt |0,1 | | |
| | |onalCreateInfo. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|CivicAddress |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. AuthorizationList. | | | | | | |
| | |AuthorizationItem.AuthPerson | | | | | | |
|City |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. AuthorizationList. | | | | | | |
| | |AuthorizationItem.AuthPerson | | | | | | |
|State |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. AuthorizationList. | | | | | | |
| | |AuthorizationItem.AuthPerson | | | | | | |
|Zip |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. AuthorizationList. | | | | | | |
| | |AuthorizationItem.AuthPerson | | | | | | |
|Email |AuthPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|Fax |AuthPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|Respon |AuthPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 |Yes | |
| | |onalCreateInfo. AuthorizationList. | | | | |No | |
| | |AuthorizationItem | | | | | | |
|Pager |AuthPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|CalledNumber |AdditionalCreateInfo |RequestTroubleReportCreationRequest |64 Max |N |Opt |0,1 | | |
|OnsiteTime |CommitmentTimeRequest |RequestTroubleReportCreationRequest.Additi|14 - 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | |onalCreateInfo | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
| | | | | | | | | |
| | | | | | | | |CommitmentTimeRequest will not be |
| | | | | | | | |supported for Access Customers with |
| | | | | | | | |designed circuits (type “3”, “S”, “T”, |
| | | | | | | | |“C”, and “M”). |
|CustomerTroubleTickNum |AdditionalCreateInfo |RequestTroubleReportCreationRequest |64 Max |AN |Opt |0,1 | | |
|CustomerWorkCenter |AdditionalCreateInfo |RequestTroubleReportCreationRequest |64 Max |AN |Opt |0,1 | | |
|State |EscalationItem |RequestTroubleReportCreationRequest.Additi|1 |N |Req |1,1 |1 |EscalationList is optional |
| | |onalCreateInfo. EscalationList | | | | | | |
| | | | | | | | |1 – requested |
|EscTime |EscalationItem |RequestTroubleReportCreationRequest.Additi|14 - 20 |AN |Req |1,1 | |GMT in W3C XML schema dateTime type |
| | |onalCreateInfo. EscalationList | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Name |RequestPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Req |1,1 | | |
| | |onalCreateInfo. | | | | | | |
| | |EscalationList.EscalationItem | | | | | | |
|Phone |RequestPerson |RequestTroubleReportCreationRequest.Additi|10 |N |Opt |0,1 | | |
| | |onalCreateInfo. | | | | | | |
| | |EscalationList.EscalationItem | | | | | | |
|CivicAddress |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. | | | | | | |
| | |EscalationList.EscalationItem. | | | | | | |
| | |RequestPerson | | | | | | |
|City |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. | | | | | | |
| | |EscalationList.EscalationItem. | | | | | | |
| | |RequestPerson | | | | | | |
|State |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. | | | | | | |
| | |EscalationList.EscalationItem. | | | | | | |
| | |RequestPerson | | | | | | |
|Zip |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |N |Opt |0,1 | | |
| | |onalCreateInfo. | | | | | | |
| | |EscalationList.EscalationItem. | | | | | | |
| | |RequestPerson | | | | | | |
|Email |RequestPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. | | | | | | |
| | |EscalationList.EscalationItem | | | | | | |
|Fax |RequestPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. | | | | | | |
| | |EscalationList.EscalationItem | | | | | | |
|Respon |RequestPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 |Yes | |
| | |onalCreateInfo. | | | | |No | |
| | |EscalationList.EscalationItem | | | | | | |
|Pager |RequestPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. | | | | | | |
| | |EscalationList.EscalationItem | | | | | | |
|Level |EscalationItem |RequestTroubleReportCreationRequest.Additi|1 |N |Opt |0,1 |0 |0 - No Escalation |
| | |onalCreateInfo. EscalationList | | | | |1 |1 - first-level |
|Sunday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true |ManagedObjectAccessHours is optional |
| | |onalCreateInfo. ManagedObjectAccessHours. | | | | |false |for non-designed circuits. It is |
| | |ManagedObjectAccessHoursItem | | | | | |required for designed circuits. |
| | | | | | | | | |
| | | | | | | | |ManagedObjectAccessHoursItem can appear|
| | | | | | | | |multiple times |
|Monday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Tuesday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Wednesday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Thursday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Friday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Saturday |DaysOfWeek |RequestTroubleReportCreationRequest.Additi|5 Max |AN |Req |1,1 |true | |
| | |onalCreateInfo. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|IntervalStart |IntervalsOfDayItem |RequestTroubleReportCreationRequest.Additi|8 |AN |Req |1,1 | |Local time in HH:MM:SS format |
| | |onalCreateInfo. ManagedObjectAccessHours. | | | | | | |
| | |ManagedObjectAccessHoursItem. | | | | | | |
| | |IntervalsOfDay | | | | | | |
|IntervalEnd |IntervalsOfDayItem |RequestTroubleReportCreationRequest.Additi|8 |AN |Req |1,1 | |Local time in HH:MM:SS format |
| | |onalCreateInfo. ManagedObjectAccessHours. | | | | | | |
| | |ManagedObjectAccessHoursItem.IntervalsOfDa| | | | | | |
| | |y | | | | | | |
|ManagedObjectInstanceAl|ManagedObjectInstanceAliasLis|RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,n | | |
|iasItem |t |onalCreateInfo | | | | | | |
|Name |ManagerContactPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Req |1,1 | |ManagerContactPerson is conditional – |
| | |onalCreateInfo | | | | | |it is required for “S” (including “3”),|
| | | | | | | | |“T”, “C” and “M” type circuits; not |
| | | | | | | | |applicable for “P” type circuit. |
|Phone |ManagerContactPerson |RequestTroubleReportCreationRequest.Additi|10 |N |Req |1,1 | | |
| | |onalCreateInfo | | | | | | |
|CivicAddress |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. ManagerContactPerson | | | | | | |
|City |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. ManagerContactPerson | | | | | | |
|State |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo. ManagerContactPerson | | | | | | |
|Zip |Loc |RequestTroubleReportCreationRequest.Additi|64 Max |N |Opt |0,1 | | |
| | |onalCreateInfo. ManagerContactPerson | | | | | | |
|Email |ManagerContactPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo | | | | | | |
|Fax |ManagerContactPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo | | | | | | |
|Respon |ManagerContactPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 |Yes | |
| | |onalCreateInfo | | | | |No | |
|Pager |ManagerContactPerson |RequestTroubleReportCreationRequest.Additi|64 Max |AN |Opt |0,1 | | |
| | |onalCreateInfo | | | | | | |
|Number |PerceivedTroubleSeverity |RequestTroubleReportCreationRequest.Additi|1 |N |Opt |0,1 |0 |0 – out of service |
| | |onalCreateInfo | | | | |1 |1 – back in service |
| | | | | | | |2 |2 – service impairment |
| | | | | | | |3 |3 – non service affecting trouble |
|PreferredPriority |AdditionalCreateInfo |RequestTroubleReportCreationRequest |1 |N |Opt |0,1 |0 |0 – undefined |
| | | | | | | |1 |1 – minor |
| | | | | | | |2 |2 – major |
| | | | | | | |3 |3 – serious |
|RepeatReport |AdditionalCreateInfo |RequestTroubleReportCreationRequest |1 |N |Opt |0,1 |0 |0 – unspecified |
| | | | | | | |1 |1 – recent installation |
| | | | | | | |2 |2 – repeat |
| | | | | | | |3 |3 – both installation & repeat |
| | | | | | | |4 |4 – chronic |
| | | | | | | |5 |5 – both installation & chronic |
|TroubleDetectionTime |AdditionalCreateInfo |RequestTroubleReportCreationRequest |14 - 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | | | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Day |TroubleReportStatusWindow |RequestTroubleReportCreationRequest.Additi|2 Max |N |Req |1,1 |From "0" to "31" |TroubleReportStatusWindow is optional |
| | |onalCreateInfo | | | | | | |
|Hour |TroubleReportStatusWindow |RequestTroubleReportCreationRequest.Additi|2 Max |N |Req |1,1 |From "0" to "23" | |
| | |onalCreateInfo | | | | | | |
|Minute |TroubleReportStatusWindow |RequestTroubleReportCreationRequest.Additi|2 Max |N |Req |1,1 |From "0" to "59" | |
| | |onalCreateInfo | | | | | | |
|Second |TroubleReportStatusWindow |RequestTroubleReportCreationRequest.Additi|2 Max |N |Opt |0,1 |From "0" to "59" | |
| | |onalCreateInfo | | | | | | |
|Msec |TroubleReportStatusWindow |RequestTroubleReportCreationRequest.Additi|3 Max |N |Opt |0,1 |From "0" to "999" | |
| | |onalCreateInfo | | | | | | |
|TspPriority |AdditionalCreateInfo |RequestTroubleReportCreationRequest |2 |AN |Opt |0,1 | |TSP = Telecom Service Priority |
Table 6. Trouble Report Create Response – Normal
|tML Trouble Report Create Response |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|Type |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|9 |AN |Req |1,1 |networkID | |
| | |tObjectName. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|5 |AN |Req |1,1 |SP Network ID Value |First two characters will be the state |
| | |tObjectName. DistinguishedName | | | | |(First 2 chars will be |code that was supplied in the create |
| | | | | | | |state code and then |request. |
| | | | | | | |remaining will be the | |
| | | | | | | |last three characters | |
| | | | | | | |mentioned below) | |
| | | | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|11 |AN |Req |1,1 |accountName | |
| | |tObjectName. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|4 |AN |Req |1,1 |SC Account Name Value | |
| | |tObjectName. DistinguishedName | | | | | | |
|Type |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|9 |AN |Req |1,1 |serviceID | |
| | |tObjectName. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|64 Max |AN |Req |1,1 |Service ID Value | |
| | |tObjectName. DistinguishedName | | | | | | |
|InitiatingMode |Normal |RequestTroubleReportCreationResponseCreate|1 |N |Req |1,1 |"0" | |
| | |Response | | | | | | |
|ReceivedTime |Normal |RequestTroubleReportCreationResponseCreate|14 - 20 |AN |Req |1,1 | |GMT in W3C XML schema dateTime type |
| | |Response | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|TroubleReportId |Normal |RequestTroubleReportCreationResponse.Creat|64 Max |AN |Req |1,1 | |The maximum length supported by Verizon|
| | |eResponse | | | | | |for TroubleReportId value is 18 |
| | | | | | | | |characters |
|TroubleReportState |Normal |RequestTroubleReportCreationResponseCreate|1 |N |Req |1,1 | | |
| | |Response | | | | | | |
|Number |TroubleReportStatus |RequestTroubleReportCreationResponseCreate|3 Max |N |Req |1,1 | | |
| | |Response.Normal | | | | | | |
|TroubleReportStatusTime|Normal |RequestTroubleReportCreationResponseCreate|14 - 20 |AN |Req |1,1 | |GMT in W3C XML schema dateTime type |
| | |Response | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Name |AgentContactPerson |RequestTroubleReportCreationResponseCreate|64 Max |AN |Req |1,1 | |AgentContactPerson is conditional. For |
| | |Response.Normal | | | | | |designed circuits owned by Access |
| | | | | | | | |Carrier customers (type “3”, “S”, “T”,|
| | | | | | | | |“C”, and “M”), the name of the work |
| | | | | | | | |center that owns the trouble report as |
| | | | | | | | |well we the center telephone number |
| | | | | | | | |will be provided. |
|Phone |AgentContactPerson |RequestTroubleReportCreationResponseCreate|10 |N |Opt |0,1 | | |
| | |Response.Normal | | | | | | |
|CivicAddress |Loc |RequestTroubleReportCreationResponseCreate|64 Max |AN |Req |1,1 | |Loc is optional |
| | |Response.Normal. AgentContactPerson | | | | | | |
|City |Loc |RequestTroubleReportCreationResponseCreate|64 Max |AN |Req |1,1 | | |
| | |Response.Normal. AgentContactPerson | | | | | | |
|State |Loc |RequestTroubleReportCreationResponseCreate|64 Max |AN |Req |1,1 | | |
| | |Response.Normal. AgentContactPerson | | | | | | |
|Zip |Loc |RequestTroubleReportCreationResponseCreate|64 Max |N |Req |1,1 | | |
| | |Response.Normal. AgentContactPerson | | | | | | |
|Email |AgentContactPerson |RequestTroubleReportCreationResponseCreate|64 Max |AN |Opt |0,1 | | |
| | |Response.Normal | | | | | | |
|Fax |AgentContactPerson |RequestTroubleReportCreationResponseCreate|64 Max |AN |Opt |0,1 | | |
| | |Response.Normal | | | | | | |
|Respon |AgentContactPerson |RequestTroubleReportCreationResponseCreate|64 Max |AN |Opt |0,1 |Yes | |
| | |Response.Normal | | | | |No | |
|Pager |AgentContactPerson |RequestTroubleReportCreationResponseCreate|64 Max |AN |Opt |0,1 | | |
| | |Response.Normal | | | | | | |
|OnsiteTime |CommitmentTime |RequestTroubleReportCreationResponseCreate|14 - 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | |Response.Normal | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
| | | | | | | | | |
| | | | | | | | |CommitmentTimes will not be provided on|
| | | | | | | | |designed circuits owned by Access |
| | | | | | | | |Carrier customers (type “3”, “S”, “T”, |
| | | | | | | | |“C”, and “M”). As the trouble report |
| | | | | | | | |process progresses, the Verizon center |
| | | | | | | | |will provide estimated time to repair |
| | | | | | | | |through AVC messages. |
Table 7. Trouble Report Create Response – Exception
|tML Trouble Report Create Response (Exception) |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|Type |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|9 |AN |Req |1,1 |networkID | |
| | |tObjectName. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|4 |AN |Req |1,1 |SP Network ID Value | |
| | |tObjectName. DistinguishedName | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|11 |AN |Req |1,1 |accountName | |
| | |tObjectName. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|4 |AN |Req |1,1 |SC Account Name Value | |
| | |tObjectName. DistinguishedName | | | | | | |
|Type |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|9 |AN |Req |1,1 |serviceID | |
| | |tObjectName. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationResponse.Targe|64 Max |AN |Req |1,1 |Service ID Value | |
| | |tObjectName. DistinguishedName | | | | | | |
|Type |RDNSequenceItem |RequestTroubleReportCreationResponseCreate|9 |AN |Req |1,1 |networkID | |
| | |Response. Exception. | | | | | | |
| | |TroubleReportAlreadyExists.ManagedObjectIn| | | | | | |
| | |stance. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationResponseCreate|4 |AN |Req |1,1 |SP Network ID Value | |
| | |Response. Exception. | | | | | | |
| | |TroubleReportAlreadyExists.ManagedObjectIn| | | | | | |
| | |stance. DistinguishedName | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |RequestTroubleReportCreationResponseCreate|11 |AN |Req |1,1 |accountName | |
| | |Response. Exception. | | | | | | |
| | |TroubleReportAlreadyExists.ManagedObjectIn| | | | | | |
| | |stance. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationResponse.Creat|4 |AN |Req |1,1 |SC Account Name Value | |
| | |eResponse. Exception. | | | | | | |
| | |TroubleReportAlreadyExists.ManagedObjectIn| | | | | | |
| | |stance. DistinguishedName | | | | | | |
|Type |RDNSequenceItem |RequestTroubleReportCreationResponse.Creat|15 |AN |Req |1,1 |troubleReportID | |
| | |eResponse. Exception. | | | | | | |
| | |TroubleReportAlreadyExists.ManagedObjectIn| | | | | | |
| | |stance. DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RequestTroubleReportCreationResponse.Creat|64 Max |AN |Req |1,1 |Trouble Report ID Value|The maximum length supported by Verizon|
| | |eResponse. Exception. | | | | | |for Trouble Report ID value is 18 |
| | |TroubleReportAlreadyExists.ManagedObjectIn| | | | | |characters |
| | |stance. DistinguishedName | | | | | | |
| | |RequestTroubleReportCreationResponse.Creat| | | | | |Every tag at aggregate level under |
| | |eResponse. Exception | | | | | |“Exception” tag is optional. However, |
| | | | | | | | |for an error response case, at least |
| | | | | | | | |one aggregate will be present. The |
| | | | | | | | |usage column merely indicates the child|
| | | | | | | | |tag usage situation for a given |
| | | | | | | | |aggregate. |
|AttributeIDItem |TRMustBePresentAttributeMissi|RequestTroubleReportCreationResponse.Creat|* |AN |Req |1,n | |Req trouble report attribute name(s) |
| |ng |eResponse. Exception | | | | | | |
|FallBackReporting |FallBackReporting |RequestTroubleReportCreationResponse.Creat|* |AN |Req |1,1 | | |
| | |eResponse. Exception | | | | | | |
|Tag |ExceptionList |RequestTroubleReportCreationResponse.Creat|4 |AN |Req |1,1 | |Error code |
| | |eResponse. Exception.AccessDenied | | | | | | |
|Value |ExceptionList |RequestTroubleReportCreationResponse.Creat|* |AN |Req |1,1 | |Error message |
| | |eResponse. Exception.AccessDenied | | | | | | |
|Tag |ExceptionList |RequestTroubleReportCreationResponse.Creat|4 |AN |Req |1,1 | |Error code |
| | |eResponse. Exception.ResourceLimitation | | | | | | |
|Value |ExceptionList |RequestTroubleReportCreationResponse.Creat|* |AN |Req |1,1 | |Error message |
| | |eResponse. Exception.ResourceLimitation | | | | | | |
|Tag |ExceptionList |RequestTroubleReportCreationResponse.Creat|4 |AN |Req |1,1 | |Error code |
| | |eResponse. Exception.InvalidDataReceived | | | | | | |
|Value |ExceptionList |RequestTroubleReportCreationResponse.Creat|* |AN |Req |1,1 | |Error message |
| | |eResponse. Exception.InvalidDataReceived | | | | | | |
|Tag |ExceptionList |RequestTroubleReportCreationResponseCreate|4 |AN |Req |1,1 | |Error code |
| | |Response. Exception.ProcessingFailure | | | | | | |
|Value |ExceptionList |RequestTroubleReportCreationResponseCreate|* |AN |Req |1,1 | |Error message |
| | |Response. Exception.ProcessingFailure | | | | | | |
3 Trouble Report Modification
Table 8. Trouble Report Modification Request
|tML Trouble Report Modification Request |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|UserId |Customer |ModifyAttributesRequest |10 |AN |Req |1,1 | |Refer to §7.3 for detailed |
| | | | | | | | |informational. |
|ServiceProfile |Customer |ModifyAttributesRequest |8 max |AN |Req |1,1 |RESELLER | |
| | | | | | | |CLEC | |
| | | | | | | |Carrier | |
|Type |RDNSequenceItem |ModifyAttributesRequest.TargetObjectName.D|9 |AN |Req |1,1 |networkID | |
| | |istinguishedName | | | | | | |
|Assertion |RDNSequenceItem |ModifyAttributesRequest.TargetObjectName.D|3 |AN |Req |1,1 |SP Network ID Value | |
| | |istinguishedName | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |ModifyAttributesRequest.TargetObjectName.D|11 |AN |Req |1,1 |accountName | |
| | |istinguishedName | | | | | | |
|Assertion |RDNSequenceItem |ModifyAttributesRequest.TargetObjectName.D|4 |AN |Req |1,1 |SC Account Name Value | |
| | |istinguishedName | | | | | | |
|Type |RDNSequenceItem |ModifyAttributesRequest.TargetObjectName.D|15 |AN |Req |1,1 |troubleReportID | |
| | |istinguishedName | | | | | | |
|Assertion |RDNSequenceItem |ModifyAttributesRequest.TargetObjectName.D|64 max |AN |Req |1,1 |Trouble Report ID Value|The maximum length supported by Verizon|
| | |istinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
| | |ModifyAttributesRequest.ModifyRequest | | | | | |Every tag on the data aggregate level |
| | | | | | | | |has marked as “Optional”. However, at |
| | | | | | | | |least one aggregate must be present |
| | | | | | | | |under the Parent Aggregate |
| | | | | | | | |“ModifyRequest”. The usage column |
| | | | | | | | |merely indicates the child tag usage |
| | | | | | | | |situation if a given aggregate is |
| | | | | | | | |present. |
|AdditionalTroubleInfoIt|AdditionalTroubleInfoList |ModifyAttributesRequest.ModifyRequest |256 max |AN |Req |1,n | | |
|em | | | | | | | | |
|PremisesName |ALocationAccessAddress |ModifyAttributesRequest.ModifyRequest |64 max |AN |Opt |0,1 | | |
|CivicAddress |PremisesAddress |ModifyAttributesRequest.ModifyRequest.ALoc|64 max |AN |Req |1,1 | | |
| | |ationAccessAddress | | | | | | |
|City |PremisesAddress |ModifyAttributesRequest.ModifyRequest.ALoc|64 max |AN |Req |1,1 | | |
| | |ationAccessAddress | | | | | | |
|State |PremisesAddress |ModifyAttributesRequest.ModifyRequest.ALoc|64 max |AN |Req |1,1 | | |
| | |ationAccessAddress | | | | | | |
|Zip |PremisesAddress |ModifyAttributesRequest.ModifyRequest.ALoc|64 max |N |Req |1,1 | | |
| | |ationAccessAddress | | | | | | |
|Sunday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.ALoc|5 max |AN |Req |1,1 |true |LocationAccessHoursItem can appear |
| | |atioAccessHours.LocationAccessHoursItem | | | | |false |multiple times |
|Monday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.ALoc|5 max |AN |Req |1,1 |true | |
| | |atioAccessHours.LocationAccessHoursItem | | | | |false | |
|Tuesday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.ALoc|5 max |AN |Req |1,1 |true | |
| | |atioAccessHours.LocationAccessHoursItem | | | | |false | |
|Wednesday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.ALoc|5 max |AN |Req |1,1 |true | |
| | |atioAccessHours.LocationAccessHoursItem | | | | |false | |
|Thursday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.ALoc|5 max |AN |Req |1,1 |true | |
| | |atioAccessHours.LocationAccessHoursItem | | | | |false | |
|Friday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.ALoc|5 max |AN |Req |1,1 |true | |
| | |atioAccessHours.LocationAccessHoursItem | | | | |false | |
|Saturday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.ALoc|5 max |AN |Req |1,1 |true | |
| | |atioAccessHours.LocationAccessHoursItem | | | | |false | |
|IntervalStart |IntervalsOfDayItem |ModifyAttributesRequest.ModifyRequest.ALoc|8 |AN |Req |1,1 | | |
| | |atioAccessHours.LocationAccessHoursItem.In| | | | | | |
| | |tervalsOfDay | | | | | | |
|IntervalEnd |IntervalsOfDayItem |ModifyAttributesRequest.ModifyRequest.ALoc|8 |AN |Req |1,1 | | |
| | |atioAccessHours.LocationAccessHoursItem.In| | | | | | |
| | |tervalsOfDay | | | | | | |
|Name |ALocationAccessPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Req |1,1 | | |
|Phone |ALocationAccessPerson |ModifyAttributesRequest.ModifyRequest |10 |AN |Opt |0,1 | | |
|CivicAddress |Loc |ModifyAttributesRequest.ModifyRequest.ALoc|64 max |AN |Opt |0,1 | | |
| | |ationAccessPerson | | | | | | |
|City |Loc |ModifyAttributesRequest.ModifyRequest.ALoc|64 max |AN |Opt |0,1 | | |
| | |ationAccessPerson | | | | | | |
|State |Loc |ModifyAttributesRequest.ModifyRequest.ALoc|64 max |AN |Opt |0,1 | | |
| | |ationAccessPerson | | | | | | |
|Zip |Loc |ModifyAttributesRequest.ModifyRequest.ALoc|64 max |N |Opt |0,1 | | |
| | |ationAccessPerson | | | | | | |
|Email |ALocationAccessPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Opt |0,1 | | |
|Fax |ALocationAccessPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Opt |0,1 | | |
|Respon |ALocationAccessPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Opt |0,1 | | |
|Pager |ALocationAccessPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Opt |0,1 | | |
|State |AuthorizationItem |ModifyAttributesRequest.ModifyRequest.Auth|1 |N |Req |1,1 |2 |2 – Provided |
| | |orizationList | | | | |3 |3 – Denied |
| | | | | | | | | |
| | | | | | | | |AuthorizationItem can appear multiple |
| | | | | | | | |times |
| | | | | | | | | |
| | | | | | | | |Once an activity (Type) of |
| | | | | | | | |authorization has been set to provided |
| | | | | | | | |(State=2), it (Type) cannot be |
| | | | | | | | |subsequently denied. |
|AfterHoursRepair |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|Standby |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|AfterHoursStandby |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|Test |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|ManagerInitiatedTest |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|Dispatch |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|NoAccess |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|DelayedMaintenance |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|Release |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|DeregulatedWork |Type |ModifyAttributesRequest.ModifyRequest.Auth|5 max |AN |Req |1,1 |true | |
| | |orizationList.AuthorizationItem | | | | |false | |
|AuthTime |AuthorizationItem |ModifyAttributesRequest.ModifyRequest.Auth|14 – 20 |AN |Opt |0,1 | |AuthorizationItem is repeatable |
| | |orizationList | | | | | | |
| | | | | | | | |AuthTime format – GMT in W3C XML schema|
| | | | | | | | |dateTime type format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Name |AuthPerson |ModifyAttributesRequest.ModifyRequest.Auth|64 max |AN |Req |1,1 | | |
| | |orizationList.AuthorizationItem | | | | | | |
|Phone |AuthPerson |ModifyAttributesRequest.ModifyRequest.Auth|10 |AN |Opt |0,1 | | |
| | |orizationList.AuthorizationItem | | | | | | |
|CivicAddress |Loc |ModifyAttributesRequest.ModifyRequest.Auth|64 max |AN |Opt |0,1 | | |
| | |orizationList.AuthorizationItem.AuthPerson| | | | | | |
|City |Loc |ModifyAttributesRequest.ModifyRequest.Auth|64 max |AN |Opt |0,1 | | |
| | |orizationList.AuthorizationItem.AuthPerson| | | | | | |
|State |Loc |ModifyAttributesRequest.ModifyRequest.Auth|64 max |AN |Opt |0,1 | | |
| | |orizationList.AuthorizationItem.AuthPerson| | | | | | |
|Zip |Loc |ModifyAttributesRequest.ModifyRequest.Auth|64 max |N |Opt |0,1 | | |
| | |orizationList.AuthorizationItem.AuthPerson| | | | | | |
|Email |AuthPerson |ModifyAttributesRequest.ModifyRequest.Auth|64 max |AN |Opt |0,1 | | |
| | |orizationList.AuthorizationItem | | | | | | |
|Fax |AuthPerson |ModifyAttributesRequest.ModifyRequest.Auth|64 max |AN |Opt |0,1 | | |
| | |orizationList.AuthorizationItem | | | | | | |
|Respon |AuthPerson |ModifyAttributesRequest.ModifyRequest.Auth|64 max |AN |Opt |0,1 | | |
| | |orizationList.AuthorizationItem | | | | | | |
|Pager |AuthPerson |ModifyAttributesRequest.ModifyRequest.Auth|64 max |AN |Opt |0,1 | | |
| | |orizationList.AuthorizationItem | | | | | | |
|State |EscalationItem |ModifyAttributesRequest.ModifyRequest.Esca|1 |N |Req |1,1 |1 |1 – Requested |
| | |lationList | | | | | | |
|EscTime |EscalationItem |ModifyAttributesRequest.ModifyRequest.Esca|14 – 20 |AN |Req |1,1 | |GMT in W3C XML schema dateTime type |
| | |lationList | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Name |RequestPerson |ModifyAttributesRequest.ModifyRequest.Esca|64 max |AN |Req |1,1 | | |
| | |lationList.EscalationItem | | | | | | |
|Phone |RequestPerson |ModifyAttributesRequest.ModifyRequest.Esca|10 |AN |Opt |0,1 | | |
| | |lationList.EscalationItem | | | | | | |
|CivicAddress |Loc |ModifyAttributesRequest.ModifyRequest.Esca|64 max |AN |Opt |0,1 | | |
| | |lationList.EscalationItem.RequestPerson | | | | | | |
|City |Loc |ModifyAttributesRequest.ModifyRequest.Esca|64 max |AN |Opt |0,1 | | |
| | |lationList.EscalationItem. RequestPerson | | | | | | |
|State |Loc |ModifyAttributesRequest.ModifyRequest.Esca|64 max |AN |Opt |0,1 | | |
| | |lationList.EscalationItem.RequestPerson | | | | | | |
|Zip |Loc |ModifyAttributesRequest.ModifyRequest.Esca|64 max |N |Opt |0,1 | | |
| | |lationList.EscalationItem.RequestPerson | | | | | | |
|Email |RequestPerson |ModifyAttributesRequest.ModifyRequest.Esca|64 max |AN |Opt |0,1 | | |
| | |lationList.EscalationItem | | | | | | |
|Fax |RequestPerson |ModifyAttributesRequest.ModifyRequest.Esca|64 max |AN |Opt |0,1 | | |
| | |lationList.EscalationItem | | | | | | |
|Respon |RequestPerson |ModifyAttributesRequest.ModifyRequest.Esca|64 max |AN |Opt |0,1 | | |
| | |lationList.EscalationItem | | | | | | |
|Pager |RequestPerson |ModifyAttributesRequest.ModifyRequest.Esca|64 max |AN |Opt |0,1 | | |
| | |lationList.EscalationItem | | | | | | |
|Level |EscalationItem |ModifyAttributesRequest.ModifyRequest.Esca|1 |N |Opt |0,1 |0 |0 - No Escalation |
| | |lationList | | | | |1 |1 - first-level |
| | | | | | | |2 |2 - second-level |
| | | | | | | |3 |3 - third-level |
| | | | | | | |4 |4 - fourth-level |
|Sunday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.Mana|5 max |AN |Req |1,1 |true |ManagedObjectAccessHoursItem can appear|
| | |gedObjectAccessHours.ManagedObjectAccessHo| | | | |false |multiple times |
| | |ursItem | | | | | | |
|Monday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.Mana|5 max |AN |Req |1,1 |true | |
| | |gedObjectAccessHours.ManagedObjectAccessHo| | | | |false | |
| | |ursItem | | | | | | |
|Tuesday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.Mana|5 max |AN |Req |1,1 |true | |
| | |gedObjectAccessHours.ManagedObjectAccessHo| | | | |false | |
| | |ursItem | | | | | | |
|Wednesday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.Mana|5 max |AN |Req |1,1 |true | |
| | |gedObjectAccessHours.ManagedObjectAccessHo| | | | |false | |
| | |ursItem | | | | | | |
|Thursday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.Mana|5 max |AN |Req |1,1 |true | |
| | |gedObjectAccessHours.ManagedObjectAccessHo| | | | |false | |
| | |ursItem | | | | | | |
|Friday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.Mana|5 max |AN |Req |1,1 |true | |
| | |gedObjectAccessHours.ManagedObjectAccessHo| | | | |false | |
| | |ursItem | | | | | | |
|Saturday |DaysOfWeek |ModifyAttributesRequest.ModifyRequest.Mana|5 max |AN |Req |1,1 |true | |
| | |gedObjectAccessHours.ManagedObjectAccessHo| | | | |false | |
| | |ursItem | | | | | | |
|IntervalStart |IntervalsOfDayItem |ModifyAttributesRequest.ModifyRequest.Mana|8 |AN |Req |1,1 | | |
| | |gedObjectAccessHours.ManagedObjectAccessHo| | | | | | |
| | |ursItem.IntervalsOfDay | | | | | | |
|IntervalEnd |IntervalsOfDayItem |ModifyAttributesRequest.ModifyRequest.Mana|8 |AN |Req |1,1 | | |
| | |gedObjectAccessHours.ManagedObjectAccessHo| | | | | | |
| | |ursItem.IntervalsOfDay | | | | | | |
|ManagedObjectInstanceAl|ManagedObjectInstanceAliasLis|ModifyAttributesRequest.ModifyRequest |64 max |AN |Req |1,N | | |
|iasItem |t | | | | | | | |
|Name |ManagerContactPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Req |1,1 | | |
|Phone |ManagerContactPerson |ModifyAttributesRequest.ModifyRequest |10 |AN |Req |1,1 | | |
|CivicAddress |Loc |ModifyAttributesRequest.ModifyRequest.Mana|64 max |AN |Opt |0,1 | | |
| | |gerContactPerson | | | | | | |
|City |Loc |ModifyAttributesRequest.ModifyRequest.Mana|64 max |AN |Opt |0,1 | | |
| | |gerContactPerson | | | | | | |
|State |Loc |ModifyAttributesRequest.ModifyRequest.Mana|64 max |AN |Opt |0,1 | | |
| | |gerContactPerson | | | | | | |
|Zip |Loc |ModifyAttributesRequest.ModifyRequest.Mana|64 max |N |Opt |0,1 | | |
| | |gerContactPerson | | | | | | |
|Email |ManagerContactPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Opt |0,1 | | |
|Fax |ManagerContactPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Opt |0,1 | | |
|Respon |ManagerContactPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Opt |0,1 | | |
|Pager |ManagerContactPerson |ModifyAttributesRequest.ModifyRequest |64 max |AN |Opt |0,1 | | |
|Number |PerceivedTroubleSeverity |ModifyAttributesRequest.ModifyRequest |1 |N |Opt |0,1 | | |
|PreferredPriority |ModifyRequest |ModifyAttributesRequest |1 |N |Opt |0,1 |0 |0 – undefined |
| | | | | | | |1 |1 – minor |
| | | | | | | |2 |2 – major |
| | | | | | | |3 |3 – serious |
|Day |TroubleReportStatusWindow |ModifyAttributesRequest.ModifyRequest |2 max |N |Req |1,1 | | |
|Hour |TroubleReportStatusWindow |ModifyAttributesRequest.ModifyRequest |2 max |N |Req |1,1 | | |
|Minute |TroubleReportStatusWindow |ModifyAttributesRequest.ModifyRequest |2 max |N |Req |1,1 | | |
|Second |TroubleReportStatusWindow |ModifyAttributesRequest.ModifyRequest |2 max |N |Opt |0,1 | | |
|Msec |TroubleReportStatusWindow |ModifyAttributesRequest.ModifyRequest |3 max |N |Opt |0,1 | | |
Table 9. Trouble Report Modification Response
|tML Trouble Report Modification Response |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|Type |RDNSequenceItem |ModifyAttributesResponse.TargetObjectName.|9 |AN |Req |1,1 |networkID | |
| | |DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |ModifyAttributesResponse.TargetObjectName.|4 |AN |Req |1,1 |SP Network ID Value | |
| | |DistinguishedName | | | | | | |
| | | | | | | |VZL for a local customer | |
| | | | | | | |(CLEC, RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier (access) | |
| | | | | | | |customer (Carrier) | |
|Type |RDNSequenceItem |ModifyAttributesResponse.TargetObjectName.|11 |AN |Req |1,1 |accountName | |
| | |DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |ModifyAttributesResponse.TargetObjectName.|4 |AN |Req |1,1 |SC Account Name Value | |
| | |DistinguishedName | | | | | | |
|Type |RDNSequenceItem |ModifyAttributesResponse.TargetObjectName.|15 |AN |Req |1,1 |troubleReportID | |
| | |DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |ModifyAttributesResponse.TargetObjectName.|64 max |AN |Req |1,1 |Trouble Report ID Value |The maximum length supported by |
| | |DistinguishedName | | | | | |Verizon for Trouble Report ID value|
| | | | | | | | |is 18 characters |
| | |ModifyAttributesResponse.Normal | | | | | |All Tags under the Parent Aggregate|
| | | | | | | | |of “Normal” submitted on the |
| | | | | | | | |Request must be returned on the |
| | | | | | | | |Response with either a ‘true’ or |
| | | | | | | | |‘false’ value. |
| | | | | | | | | |
| | | | | | | | |tML trouble report modification |
| | | | | | | | |supports partial success case. So a|
| | | | | | | | |response XML could have both |
| | | | | | | | |“Normal” and “Exception” aggregates|
| | | | | | | | |present. |
|AdditionalTroubleInfoLi|Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
|st | | | | | | |false – Unsuccessful Modify | |
|ALocationAccessAddress |Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
| | | | | | | |false – Unsuccessful Modify | |
|ALocationAccessHours |Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
| | | | | | | |false – Unsuccessful Modify | |
|ALocationAccessPerson |Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
| | | | | | | |false – Unsuccessful Modify | |
|AuthorizationList |Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
| | | | | | | |false – Unsuccessful Modify | |
|EscalationList |Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
| | | | | | | |false – Unsuccessful Modify | |
|ManagedObjectAccessHour|Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
|s | | | | | | |false – Unsuccessful Modify | |
|ManagedObjectInstanceAl|Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
|iasList | | | | | | |false – Unsuccessful Modify | |
|ManagerContactPerson |Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
| | | | | | | |false – Unsuccessful Modify | |
|PerceivedTroubleSeverit|Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
|y | | | | | | |false – Unsuccessful Modify | |
|PreferredPriority |Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
| | | | | | | |false – Unsuccessful Modify | |
|TroubleReportStatusWind|Normal |ModifyAttributesResponse |5 max |AN |Opt |0,1 |true – Successfully Modify | |
|ow | | | | | | |false – Unsuccessful Modify | |
| | |ModifyAttributesResponse.Exception | | | | | |tML trouble report modification |
| | | | | | | | |supports partial success case. So a|
| | | | | | | | |response XML could have both |
| | | | | | | | |“Normal” and “Exception” aggregates|
| | | | | | | | |present. |
| | | | | | | | | |
| | | | | | | | |The following aggregates: |
| | | | | | | | |AccessDenied |
| | | | | | | | |ResourceLimitation |
| | | | | | | | |InvalidDataReceived |
| | | | | | | | |ProcessingFailure |
| | | | | | | | |NotFound |
| | | | | | | | |MissingData |
| | | | | | | | |TroubleReportChangeDenied |
| | | | | | | | |are all optional under |
| | | | | | | | |ModifyAttributesResponse.Exception.|
| | | | | | | | | |
| | | | | | | | |If any one of above aggregates is |
| | | | | | | | |present, then at least one |
| | | | | | | | |ExceptionList should be present for|
| | | | | | | | |that aggregate, and multiple |
| | | | | | | | |ExceptionList entries can be |
| | | | | | | | |present. However, |
| | | | | | | | |TroubleReportChangeDenied does have|
| | | | | | | | |ExceptionList aggregate. |
| | | | | | | | | |
| | | | | | | | |The usage column merely indicates |
| | | | | | | | |the child tag usage situation if a |
| | | | | | | | |given aggregate is present. |
|Tag |ExceptionList |ModifyAttributesResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.AccessDenied | | | | | | |
|Value |ExceptionList |ModifyAttributesResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.AccessDenied | | | | | | |
|Tag |ExceptionList |ModifyAttributesResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.ResourceLimitation | | | | | | |
|Value |ExceptionList |ModifyAttributesResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.ResourceLimitation | | | | | | |
|Tag |ExceptionList |ModifyAttributesResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.InvalidDataReceived | | | | | | |
|Value |ExceptionList |ModifyAttributesResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.InvalidDataReceived | | | | | | |
|Tag |ExceptionList |ModifyAttributesResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.ProcessingFailure | | | | | | |
|Value |ExceptionList |ModifyAttributesResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.ProcessingFailure | | | | | | |
|Tag |ExceptionList |ModifyAttributesResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.NotFound | | | | | | |
|Value |ExceptionList |ModifyAttributesResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.NotFound | | | | | | |
|Tag |ExceptionList |ModifyAttributesResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.MissingData | | | | | | |
|Value |ExceptionList |ModifyAttributesResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.MissingData | | | | | | |
|ChangeDeniedReason |TroubleReportChangeDenied |ModifyAttributesResponse.Exception |1 |N |Req |1,1 |1 |1 – Waiting Verification of Closure|
| | | | | | | |2 |2 – Trouble Report already Closed |
| | | | | | | |3 |3 – Activity Authorization Pending |
4 Trouble Report Cancellation
This service is used for a customer to issue a cancel request on an existing Trouble Report in an active status (active means the trouble report state is not equal to 3 or 4). When the customer receives a normal response, it merely indicates that the customer’s request has been received by Verizon Web Service Gateway, and will be forwarded to an appropriate Verizon trouble administration system division for processing based on Verizon business practice rules. Therefore, the trouble report may not be cancelled immediately by a Verizon trouble administration system division; or the trouble report may have already been closed by a Verizon trouble administration system division, etc.. For example, in a situation where a technician has already been dispatched to handle the customer’s original request before a Verizon trouble administration system division receives the cancel request from Verizon Web Service Gateway, the customer may be responsible for related charge(s) regarding repair activities.
Table 10. Trouble Report Cancellation Request
|tML Trouble Report Cancellation Request |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|UserId |Customer |CancelTroubleReportRequest |10 |AN |Req |1,1 | |Refer to §7.3 for detailed |
| | | | | | | | |informational. |
|ServiceProfile |Customer |CancelTroubleReportRequest |8 max |AN |Req |1,1 |RESELLER | |
| | | | | | | |CLEC | |
| | | | | | | |Carrier | |
|Type |RDNSequenceItem |CancelTroubleReportRequest.TargetObjectNam|9 |AN |Req |1,1 |networkID | |
| | |e.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |CancelTroubleReportRequest.TargetObjectNam|3 |AN |Req |1,1 |SP Network ID Value | |
| | |e.DistinguishedName | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |CancelTroubleReportRequest.TargetObjectNam|11 |AN |Req |1,1 |accountName | |
| | |e.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |CancelTroubleReportRequest.TargetObjectNam|4 |AN |Req |1,1 |SC Account Name Value | |
| | |e.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |CancelTroubleReportRequest.TargetObjectNam|15 |AN |Req |1,1 |troubleReportID | |
| | |e.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |CancelTroubleReportRequest.TargetObjectNam|64 max |AN |Req |1,1 |Trouble Report ID Value|The maximum length supported by Verizon|
| | |e.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
|CancelRequestedByManage|CancelRequestedByManager |CancelTroubleReportRequest |5 max |AN |Req |1,1 |true |If “false” is entered, return an error.|
|r | | | | | | | | |
|AdditionalTroubleInfoIt|CancelRemark |CancelTroubleReportRequest |256 max |AN |Req |1,n | |CancelRemark aggregate is optional |
|em | | | | | | | | |
| | | | | | | | |AdditionalTroubleInfoItem can appear |
| | | | | | | | |multiple times |
|Name |TroubleClearancePerson |CancelTroubleReportRequest |64 max |AN |Req |1,1 | |TroubleClearancePerson aggregate is |
| | | | | | | | |optional. |
|Phone |TroubleClearancePerson |CancelTroubleReportRequest |10 |AN |Opt |0,1 | | |
|CivicAddress |Loc |CancelTroubleReportRequest.TroubleClearanc|64 max |AN |Opt |0,1 | | |
| | |ePerson | | | | | | |
|City |Loc |CancelTroubleReportRequest.TroubleClearanc|64 max |AN |Opt |0,1 | | |
| | |ePerson | | | | | | |
|State |Loc |CancelTroubleReportRequest.TroubleClearanc|64 max |AN |Opt |0,1 | | |
| | |ePerson | | | | | | |
|Zip |Loc |CancelTroubleReportRequest.TroubleClearanc|64 max |N |Opt |0,1 | | |
| | |ePerson | | | | | | |
|Email |TroubleClearancePerson |CancelTroubleReportRequest |64 max |AN |Opt |0,1 | | |
|Fax |TroubleClearancePerson |CancelTroubleReportRequest |64 max |AN |Opt |0,1 | | |
|Respon |TroubleClearancePerson |CancelTroubleReportRequest |64 max |AN |Opt |0,1 | | |
|Pager |TroubleClearancePerson |CancelTroubleReportRequest |64 max |AN |Opt |0,1 | | |
Table 11. Trouble Report Cancellation Response - Normal
|tML Trouble Report Cancellation Response |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|Type |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|9 |AN |Req |1,1 |networkID | |
| | |me.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|4 |AN |Req |1,1 |SP Network ID Value | |
| | |me.DistinguishedName | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|11 |AN |Req |1,1 |accountName | |
| | |me.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|4 |AN |Req |1,1 |SC Account Name Value | |
| | |me.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|15 |AN |Req |1,1 |troubleReportID | |
| | |me.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|64 max |AN |Req |1,1 |Trouble Report ID Value|The maximum length supported by Verizon|
| | |me.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
Table 12. Trouble Report Cancellation Response - Exception
|tML Trouble Report Cancellation Response |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|Type |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|9 |AN |Req |1,1 |networkID | |
| | |me.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|4 |AN |Req |1,1 |SP Network ID Value | |
| | |me.DistinguishedName | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|11 |AN |Req |1,1 |accountName | |
| | |me.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|4 |AN |Req |1,1 |SC Account Name Value | |
| | |me.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|15 |AN |Req |1,1 |troubleReportID | |
| | |me.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |CancelTroubleReportResponse.TargetObjectNa|64 max |AN |Req |1,1 |Trouble Report ID Value|The maximum length supported by Verizon|
| | |me.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
| | |CancelTroubleReportResponse. Exception | | | | | |The following aggregates: |
| | | | | | | | |AccessDenied |
| | | | | | | | |ResourceLimitation |
| | | | | | | | |InvalidDataReceived |
| | | | | | | | |ProcessingFailure |
| | | | | | | | |NotFound |
| | | | | | | | |MissingData |
| | | | | | | | |TroubleReportChangeDenied |
| | | | | | | | |are all optional under |
| | | | | | | | |CancelTroubleReportResponse. Exception.|
| | | | | | | | | |
| | | | | | | | |If any one of above aggregates is |
| | | | | | | | |present, then at least one |
| | | | | | | | |ExceptionList should be present for |
| | | | | | | | |that aggregate, and multiple |
| | | | | | | | |ExceptionList entries can be present. |
|Tag |ExceptionList |CancelTroubleReportResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.AccessDenied | | | | | | |
|Value |ExceptionList |CancelTroubleReportResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.AccessDenied | | | | | | |
|Tag |ExceptionList |CancelTroubleReportResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.ResourceLimitation | | | | | | |
|Value |ExceptionList |CancelTroubleReportResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.ResourceLimitation | | | | | | |
|Tag |ExceptionList |CancelTroubleReportResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.InvalidDataReceived | | | | | | |
|Value |ExceptionList |CancelTroubleReportResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.InvalidDataReceived | | | | | | |
|Tag |ExceptionList |CancelTroubleReportResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.ProcessingFailure | | | | | | |
|Value |ExceptionList |CancelTroubleReportResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.ProcessingFailure | | | | | | |
|Tag |ExceptionList |CancelTroubleReportResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.NotFound | | | | | | |
|Value |ExceptionList |CancelTroubleReportResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.NotFound | | | | | | |
|Tag |ExceptionList |CancelTroubleReportResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.MissingData | | | | | | |
|Value |ExceptionList |CancelTroubleReportResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.MissingData | | | | | | |
|ChangeDeniedReason |TroubleReportChangeDenied |CancelTroubleReportResponse.Exception |1 |N |Req |1,1 |1 |1 – Waiting Verification of Closure |
| | | | | | | |2 |2 – Trouble Report already Closed |
| | | | | | | |3 |3 – Activity Authorization Pending |
5 Trouble Report Close Out Verification
Table 13. Trouble Report Close Out Verification Request
|tML Trouble Report Close Out Verification Request |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|UserId |Customer |VerifyRepairCompletionRequest |10 |AN |Req |1,1 | |Refer to §7.3 for detailed |
| | | | | | | | |informational. |
|ServiceProfile |Customer |VerifyRepairCompletionRequest |8 max |AN |Req |1,1 |RESELLER | |
| | | | | | | |CLEC | |
| | | | | | | |Carrier | |
|Type |RDNSequenceItem |VerifyRepairCompletionRequest.TargetObject|9 |AN |Req |1,N |networkID | |
| | |Name.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |VerifyRepairCompletionRequest.TargetObject|3 |AN |Req |1,N |SP Network ID Value | |
| | |Name.DistinguishedName | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |VerifyRepairCompletionRequest.TargetObject|11 |AN |Req |1,N |accountName | |
| | |Name.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |VerifyRepairCompletionRequest.TargetObject|4 |AN |Req |1,N |SC Account Name Value | |
| | |Name.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |VerifyRepairCompletionRequest.TargetObject|15 |AN |Req |1,N |troubleReportID | |
| | |Name.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |VerifyRepairCompletionRequest.TargetObject|64 max |AN |Req |1,N |Trouble Report ID Value|The maximum length supported by Verizon|
| | |Name.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
|CloseOutVerification |CloseOutVerification |VerifyRepairCompletionRequest |1 |N |Req |1,1 |0 |0 – No Action |
| | | | | | | |1 |1 – Verified |
| | | | | | | |2 |2 – Denied |
| | | | | | | |3 |3 – Denied Activity Duration Disputed |
| | | | | | | |4 |4 – Denied Close Out Narrative Disputed|
|AdditionalTroubleInfoIt|VerificationRemarks |VerifyRepairCompletionRequest |256 max |AN |Req |1,N | |Multiple AdditionalTroubleInfoItem can |
|em | | | | | | | |be present. |
| | | | | | | | |VerificationRemarks aggregate is |
| | | | | | | | |optional. |
| | | | | | | | | |
| | | | | | | | |If VerificationRemarks aggregate is |
| | | | | | | | |present, at least one |
| | | | | | | | |AdditionalTroubleInfoItem should be |
| | | | | | | | |present. |
|Name |TroubleClearancePerson |VerifyRepairCompletionRequest |64 max |AN |Req |1,1 | |TroubleClearancePerson aggregate is |
| | | | | | | | |optional. |
| | | | | | | | | |
| | | | | | | | |The maximum length supported by Verizon|
| | | | | | | | |for Name value is 30 characters |
|Phone |TroubleClearancePerson |VerifyRepairCompletionRequest |10 |AN |Opt |0,1 | | |
|CivicAddress |Loc |VerifyRepairCompletionRequest.TroubleClear|64 max |AN |Opt |0,1 | | |
| | |ancePerson | | | | | | |
|City |Loc |VerifyRepairCompletionRequest.TroubleClear|64 max |AN |Opt |0,1 | | |
| | |ancePerson | | | | | | |
|State |Loc |VerifyRepairCompletionRequest.TroubleClear|64 max |AN |Opt |0,1 | | |
| | |ancePerson | | | | | | |
|Zip |Loc |VerifyRepairCompletionRequest.TroubleClear|64 max |N |Opt |0,1 | | |
| | |ancePerson | | | | | | |
|Email |TroubleClearancePerson |VerifyRepairCompletionRequest |64 max |AN |Opt |0,1 | | |
|Fax |TroubleClearancePerson |VerifyRepairCompletionRequest |64 max |AN |Opt |0,1 | | |
|Respon |TroubleClearancePerson |VerifyRepairCompletionRequest |64 max |AN |Opt |0,1 | | |
|Pager |TroubleClearancePerson |VerifyRepairCompletionRequest |64 max |AN |Opt |0,1 | | |
Table 14. Trouble Report Close Out Verification Response – Normal
|tML Trouble Report Close Out Verification Response |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|Type |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|9 |AN |Req |1,1 |networkID | |
| | |tName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|3 |AN |Req |1,1 |SP Network ID Value | |
| | |tName.DistinguishedName | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|11 |AN |Req |1,1 |accountName | |
| | |tName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|4 |AN |Req |1,1 |SC Account Name Value | |
| | |tName.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|15 |AN |Req |1,1 |troubleReportID | |
| | |tName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|64 max |AN |Req |1,1 |Trouble Report ID Value|The maximum length supported by Verizon|
| | |tName.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
Table 15. Trouble Report Close Out Verification Response – Exception
|tML Trouble Report Close Out Verification Response (Exception) |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|Type |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|9 |AN |Req |1,N |networkID | |
| | |tName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|3 |AN |Req |1,N |SP Network ID Value | |
| | |tName.DistinguishedName | | | | | | |
| | | | | | | |VZL for a local | |
| | | | | | | |customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier | |
| | | | | | | |(access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|11 |AN |Req |1,N |accountName | |
| | |tName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|4 |AN |Req |1,N |SC Account Name Value | |
| | |tName.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|15 |AN |Req |1,N |troubleReportID | |
| | |tName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |VerifyRepairCompletionResponse.TargetObjec|64 max |AN |Req |1,N |Trouble Report ID Value|The maximum length supported by Verizon|
| | |tName.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
| | |VerifyRepairCompletionResponse.Exception | | | | | |The following aggregates: |
| | | | | | | | |AccessDenied |
| | | | | | | | |ResourceLimitation |
| | | | | | | | |InvalidDataReceived |
| | | | | | | | |ProcessingFailure |
| | | | | | | | |NotFound |
| | | | | | | | |MissingData |
| | | | | | | | |CannotVerifyOrDeniedAtThisTime |
| | | | | | | | |are all optional under |
| | | | | | | | |VerifyRepairCompletionResponse.Exceptio|
| | | | | | | | |n |
| | | | | | | | | |
| | | | | | | | |If any one of above aggregates is |
| | | | | | | | |present, then at least one |
| | | | | | | | |ExceptionList should be present for |
| | | | | | | | |that aggregate, and multiple |
| | | | | | | | |ExceptionList entries can be present. |
|Tag |ExceptionList |VerifyRepairCompletionResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.AccessDenied | | | | | | |
|Value |ExceptionList |VerifyRepairCompletionResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.AccessDenied | | | | | | |
|Tag |ExceptionList |VerifyRepairCompletionResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.ResourceLimitation | | | | | | |
|Value |ExceptionList |VerifyRepairCompletionResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.ResourceLimitation | | | | | | |
|Tag |ExceptionList |VerifyRepairCompletionResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.InvalidDataReceived | | | | | | |
|Value |ExceptionList |VerifyRepairCompletionResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.InvalidDataReceived | | | | | | |
|Tag |ExceptionList |VerifyRepairCompletionResponse. |4 |AN |Req |1,1 | |Error code |
| | |Exception.ProcessingFailure | | | | | | |
|Value |ExceptionList |VerifyRepairCompletionResponse. |* |AN |Req |1,1 | |Error message |
| | |Exception.ProcessingFailure | | | | | | |
|Tag |ExceptionList |VerifyRepairCompletionResponse.Exception.N|4 |AN |Req |1,1 | |Error code |
| | |otFound | | | | | | |
|Value |ExceptionList |VerifyRepairCompletionResponse.Exception.N|* |AN |Req |1,1 | |Error message |
| | |otFound | | | | | | |
|Tag |ExceptionList |VerifyRepairCompletionResponse.Exception.M|4 |AN |Req |1,1 | |Error code |
| | |issingData | | | | | | |
|Value |ExceptionList |VerifyRepairCompletionResponse.Exception.M|* |AN |Req |1,1 | |Error message |
| | |issingData | | | | | | |
|CannotVerifyOrDeniedAtT|Exception |VerifyRepairCompletionResponse |0 |AN |Req |1,1 | |Field Note – The presence of this tag |
|hisTime | | | | | | | |means that “Communication in Progress. |
| | | | | | | | |Message is out of Sequence.” |
6 Retrieve Trouble Report Attributes
Table 16. Retrieve Trouble Report Attributes Request
|tML Retrieve Trouble Report Attributes Request |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|UserId |Customer |RetrieveAttributesByTroubleReportIdRequest|10 |AN |Req |1,1 | |Refer to §7.3 for detailed |
| | | | | | | | |informational. |
|ServiceProfile |Customer |RetrieveAttributesByTroubleReportIdRequest|8 max |AN |Req |1,1 |RESELLER | |
| | | | | | | |CLEC | |
| | | | | | | |Carrier | |
|Type |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRequest|9 |AN |Req |1,N |networkID | |
| | |.TargetObjectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRequest|3 |AN |Req |1,N |SP Network ID Value | |
| | |.TargetObjectName.DistinguishedName | | | | | | |
| | | | | | | |VZL for a local customer (CLEC, RESELLER)| |
| | | | | | | | | |
| | | | | | | |VZC for a carrier (access) customer | |
| | | | | | | |(Carrier) | |
|Type |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRequest|11 |AN |Req |1,N |accountName | |
| | |.TargetObjectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRequest|4 |AN |Req |1,N |SC Account Name Value | |
| | |.TargetObjectName.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRequest|15 |AN |Req |1,N |troubleReportID | |
| | |.TargetObjectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRequest|64 max |AN |Req |1,N |Trouble Report ID Value |The maximum length supported by |
| | |.TargetObjectName.DistinguishedName | | | | | |Verizon for Trouble Report ID value |
| | | | | | | | |is 18 characters |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |ActivityDuration |At least one AttributeIDItem under |
| | | | | | | | |AttributeList must be present. |
| | | | | | | | |Multiple AttributeIDItem tags can be|
| | | | | | | | |requested. |
| | | | | | | | |Cannot have duplicate valid entries |
| | | | | | | | |with same AttributeIDItem contents. |
| | | | | | | | | |
| | | | | | | | |This note applicable to the rest of |
| | | | | | | | |this table down below. |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |AdditionalTroubleInfoList | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |AdditionalTroubleStatusInfo | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |AgentContactPerson | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |ALocationAccessHours | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |ALocationAccessAddress | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |ALocationAccessPerson | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |AuthorizationList | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |CalledNumber | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |CancelRequestedByManager | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |CloseOutNarr | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |CloseOutVerification | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |CommitmentTime | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |CommitmentTimeRequest | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |CustomerTroubleTickNum | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |CustomerWorkCenter | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |EscalationList | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |InitiatingMode | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |ManagedObjectAccessHours | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |ManagedObjectInstance | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |ManagedObjectInstanceAliasList | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |ManagerContactPerson | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |OutageDuration | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |PerceivedTroubleSeverity | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |PreferredPriority | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |ReceivedTime | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |RepeatReport | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |RestoredTime | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |TroubleClearancePerson | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |TroubleDetectionTime | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |TroubleFound | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |TroubleReportState | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |TroubleReportStatus | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |TroubleReportStatusTime | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |TroubleReportStatusWindow | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |TroubleType | |
|AttributeIDItem |AttributeList |RetrieveAttributesByTroubleReportIdRequest|* |A |Opt |0,1 |TspPriority | |
Table 17. Retrieve Trouble Report Attributes Response
|tML Retrieve Trouble Report Attributes Response |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|Type |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|9 |AN |Req |1,1 |networkID | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|3 |AN |Req |1,1 |SP Network ID Value | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
| | | | | | | |VZL for a local customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier (access) | |
| | | | | | | |customer (Carrier) | |
|Type |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|11 |AN |Req |1,1 |accountName | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|4 |AN |Req |1,1 |SC Account Name Value | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|15 |AN |Req |1,1 |troubleReportID | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 |Trouble Report ID Value |The maximum length supported by Verizon|
| | |e.TargetObjectName.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
|Day |Duration |RetrieveAttributesByTroubleReportIdRespons|2 max |N |Req |1,1 |0-31 | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | | | |
| | |Item | | | | | | |
|Hour |Duration |RetrieveAttributesByTroubleReportIdRespons|2 max |N |Req |1,1 |0-23 | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | | | |
| | |Item | | | | | | |
|Minute |Duration |RetrieveAttributesByTroubleReportIdRespons|2 max |N |Req |1,1 |0-59 | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | | | |
| | |Item | | | | | | |
|Second |Duration |RetrieveAttributesByTroubleReportIdRespons|2 max |N |Req |1,1 |0-59 | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | | | |
| | |Item | | | | | | |
|Msec |Duration |RetrieveAttributesByTroubleReportIdRespons|3 max |N |Req |1,1 |0-999 | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | | | |
| | |Item | | | | | | |
|Billable |ActivityDurationItem|RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration | | | | |false | |
|AfterHoursRepair |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
|Standby |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
|AfterHoursStandby |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
|Test |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
|ManagerInitiatedTest |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
|Dispatch |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
|NoAccess |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
|DelayedMaintenance |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
|Release |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
|DeregulatedWork |Type |RetrieveAttributesByTroubleReportIdRespons|5 max |AN |Req |1,1 |true | |
| | |e.Normal.ActivityDuration.ActivityDuration| | | | |false | |
| | |Item | | | | | | |
| | |RetrieveAttributesByTroubleReportIdRespons| | | | | |The appearance of retrieved |
| | |e.Normal | | | | | |attribute(s) list under |
| | | | | | | | |RetrieveAttributesByTroubleReportIdResp|
| | | | | | | | |onse.Normal depending on the attribute |
| | | | | | | | |entry list in request XML. The |
| | | | | | | | |structure(s) of the retrieved |
| | | | | | | | |attribute(s) will depend on original |
| | | | | | | | |attribute value layouts in |
| | | | | | | | |request/response XMLs, and event |
| | | | | | | | |notification XML(s). |
| | | | | | | | | |
| | | | | | | | |If a retrieved attribute has no value |
| | | | | | | | |associated with it (the attribute value|
| | | | | | | | |has never been set by either manager or|
| | | | | | | | |agent), the attribute will not appear |
| | | | | | | | |under |
| | | | | | | | |RetrieveAttributesByTroubleReportIdResp|
| | | | | | | | |onse.Normal aggregate section, and |
| | | | | | | | |instead it will appear as one of entry |
| | | | | | | | |under |
| | | | | | | | |RetrieveAttributesByTroubleReportIdResp|
| | | | | | | | |onse.Exception.MissingData.ExceptionLis|
| | | | | | | | |t. This is a special case which should |
| | | | | | | | |not be treated as an “error”. |
| | | | | | | | | |
| | | | | | | | |The above notes applicable to the rest |
| | | | | | | | |of this table down below. |
|AdditionalTroubleInfoI|AdditionalTroubleInf|RetrieveAttributesByTroubleReportIdRespons|256 Max |AN |Req |1,N | |Retrieved multiple |
|tem |oList |e.Normal | | | | | |AdditionalTroubleInfoItem may not |
| | | | | | | | |maintain the original order as they |
| | | | | | | | |were originally provided based |
| | | | | | | | |transactional timestamp |
| | | | | | | | | |
| | | | | | | | |Content in AdditionalTroubleInfoList |
| | | | | | | | |will be concatenated under one |
| | | | | | | | |AdditionalTroubleInfoItem for a |
| | | | | | | | |particular request (whether it is |
| | | | | | | | |create and modification) – even though |
| | | | | | | | |the original request may have multiple |
| | | | | | | | |AdditionalTroubleInfoItems under |
| | | | | | | | |AdditionalTroubleInfoList |
|AdditionalTroubleStatu|AdditionalTroubleSta|RetrieveAttributesByTroubleReportIdRespons|256 max |AN |Opt |0,N | |Retrieved multiple |
|sInfoItem |tusInfo |e.Normal | | | | | |AdditionalTroubleStatusInfoItem may not|
| | | | | | | | |maintain the original order as they |
| | | | | | | | |were originally provided based |
| | | | | | | | |transactional timestamp |
|Name |AgentContactPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| | |e.Normal | | | | | | |
|Phone |AgentContactPerson |RetrieveAttributesByTroubleReportIdRespons|10 |N |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|CivicAddress |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| | |e.Normal.AgentContactPerson | | | | | | |
|City |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| | |e.Normal.AgentContactPerson | | | | | | |
|State |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| | |e.Normal.AgentContactPerson | | | | | | |
|Zip |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |N |Req |1,1 | | |
| | |e.Normal.AgentContactPerson | | | | | | |
|Email |AgentContactPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|Fax |AgentContactPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|Respon |AgentContactPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 |Yes | |
| | |e.Normal | | | | |No | |
|Pager |AgentContactPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|PremisesName |ALocationAccessAddre|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1.1 | | |
| |ss |e.Normal | | | | | | |
|CivicAddress |PremisesAddress |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| | |e.Normal. ALocationAccessAddress | | | | | | |
|City |PremisesAddress |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| | |e.Normal. ALocationAccessAddress | | | | | | |
|State |PremisesAddress |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| | |e.Normal. ALocationAccessAddress | | | | | | |
|Zip |PremisesAddress |RetrieveAttributesByTroubleReportIdRespons|64 Max |N |Req |1,1 | | |
| | |e.Normal. ALocationAccessAddress | | | | | | |
|Sunday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true |Retrieved multiple |
| | |e.Normal. ALocationAccessHours. | | | | |false |LocationAccessHoursItem may not |
| | |LocationAccessHoursItem | | | | | |maintain the original order as they |
| | | | | | | | |were originally provided based |
| | | | | | | | |transactional timestamp |
|Monday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Tuesday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Wednesday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Thursday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Friday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|Saturday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ALocationAccessHours. | | | | |false | |
| | |LocationAccessHoursItem | | | | | | |
|IntervalStart |IntervalsOfDayItem |RetrieveAttributesByTroubleReportIdRespons|8 |AN |Req |1,n | |Premises' Local Time |
| | |e.Normal. ALocationAccessHours. | | | | | |Military Format: HH:MM:SS |
| | |LocationAccessHoursItem . IntervalsOfDay | | | | | | |
|IntervalEnd |IntervalsOfDayItem |RetrieveAttributesByTroubleReportIdRespons|8 |AN |Req |1,n | |Premises' Local Time |
| | |e.Normal. ALocationAccessHours. | | | | | |Military Format: HH:MM:SS |
| | |LocationAccessHoursItem . IntervalsOfDay | | | | | | |
|Name |ALocationAccessPerso|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| |n |e.Normal | | | | | | |
|Phone |ALocationAccessPerso|RetrieveAttributesByTroubleReportIdRespons|10 |N |Req |1,1 | | |
| |n |e.Normal | | | | | | |
|CivicAddress |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. ALocationAccessPerson | | | | | | |
|City |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. ALocationAccessPerson | | | | | | |
|State |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. ALocationAccessPerson | | | | | | |
|Zip |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |N |Opt |0,1 | | |
| | |e.Normal. ALocationAccessPerson | | | | | | |
|Email |ALocationAccessPerso|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| |n |e.Normal | | | | | | |
|Fax |ALocationAccessPerso|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| |n |e.Normal | | | | | | |
|Respon |ALocationAccessPerso|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 |Yes | |
| |n |e.Normal | | | | |No | |
|Pager |ALocationAccessPerso|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| |n |e.Normal | | | | | | |
|State |AuthorizationItem |RetrieveAttributesByTroubleReportIdRespons|1 |N |Req |1,1 | | |
| | |e.Normal. AuthorizationList | | | | | | |
|AfterHoursRepair |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true |Retrieved multiple AuthorizationItem |
| | |e.Normal. AuthorizationList. | | | | |false |may not maintain the original order as |
| | |AuthorizationItem | | | | | |they were originally provided based |
| | | | | | | | |transactional timestamp |
|Standby |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|AfterHoursStandby |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|Test |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|ManagerInitiatedTest |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|Dispatch |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|NoAccess |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|DelayedMaintenance |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|Release |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|DeregulatedWork |Type |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. AuthorizationList. | | | | |false | |
| | |AuthorizationItem | | | | | | |
|AuthTime |AuthorizationItem |RetrieveAttributesByTroubleReportIdRespons|14 - 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | |e.Normal. AuthorizationList | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Name |AuthPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| | |e.Normal. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|Phone |AuthPerson |RetrieveAttributesByTroubleReportIdRespons|10 |N |Opt |0,1 | | |
| | |e.Normal. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|CivicAddress |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. AuthorizationList. | | | | | | |
| | |AuthorizationItem.AuthPerson | | | | | | |
|City |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. AuthorizationList. | | | | | | |
| | |AuthorizationItem.AuthPerson | | | | | | |
|State |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. AuthorizationList. | | | | | | |
| | |AuthorizationItem.AuthPerson | | | | | | |
|Zip |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. AuthorizationList. | | | | | | |
| | |AuthorizationItem.AuthPerson | | | | | | |
|Email |AuthPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|Fax |AuthPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|Respon |AuthPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 |Yes | |
| | |e.Normal. AuthorizationList. | | | | |No | |
| | |AuthorizationItem | | | | | | |
|Pager |AuthPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. AuthorizationList. | | | | | | |
| | |AuthorizationItem | | | | | | |
|CalledNumber |Normal |RetrieveAttributesByTroubleReportIdRespons|64 Max |N |Opt |0,1 | | |
| | |e | | | | | | |
|CancelRequestedByManag|Normal |RetrieveAttributesByTroubleReportIdRespons|5 Max |A |Opt |0,1 |true | |
|er | |e | | | | |false | |
|CloseOutNarr |Normal |RetrieveAttributesByTroubleReportIdRespons|256 Max |AN |Opt |0,1 | | |
| | |e | | | | | | |
|CloseOutVerification |Normal |RetrieveAttributesByTroubleReportIdRespons|1 |N |Opt |0,1 | | |
| | |e | | | | | | |
|OnsiteTime |CommitmentTimeReques|RetrieveAttributesByTroubleReportIdRespons|14 - 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| |t |e.Normal | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|CustomerTroubleTickNum|Normal |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e | | | | | | |
|CustomerWorkCenter |Normal |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e | | | | | | |
|State |EscalationItem |RetrieveAttributesByTroubleReportIdRespons|1 |N |Req |1,1 |1 | |
| | |e.Normal. EscalationList | | | | | | |
|EscTime |EscalationItem |RetrieveAttributesByTroubleReportIdRespons|14 - 20 |AN |Req |1,1 | |GMT in W3C XML schema dateTime type |
| | |e.Normal. EscalationList | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Name |RequestPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | |Retrieved multiple EscalationItem may |
| | |e.Normal. EscalationList.EscalationItem | | | | | |not maintain the original order as they|
| | | | | | | | |were originally provided based |
| | | | | | | | |transactional timestamp |
|Phone |RequestPerson |RetrieveAttributesByTroubleReportIdRespons|10 |N |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem | | | | | | |
|CivicAddress |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem. | | | | | | |
| | |RequestPerson | | | | | | |
|City |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem. | | | | | | |
| | |RequestPerson | | | | | | |
|State |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem. | | | | | | |
| | |RequestPerson | | | | | | |
|Zip |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |N |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem. | | | | | | |
| | |RequestPerson | | | | | | |
|Email |RequestPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem | | | | | | |
|Fax |RequestPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem | | | | | | |
|Respon |RequestPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 |Yes | |
| | |e.Normal. EscalationList.EscalationItem | | | | |No | |
|Pager |RequestPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem | | | | | | |
|Level |EscalationItem |RetrieveAttributesByTroubleReportIdRespons|1 |N |Opt |0,1 | | |
| | |e.Normal. EscalationList | | | | | | |
|Name |EscPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem | | | | | | |
|Phone |EscPerson |RetrieveAttributesByTroubleReportIdRespons|10 |N |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem | | | | | | |
|CivicAddress |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem. | | | | | | |
| | |EscPerson | | | | | | |
|City |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem. | | | | | | |
| | |EscPerson | | | | | | |
|State |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem. | | | | | | |
| | |EscPerson | | | | | | |
|Zip |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |N |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem. | | | | | | |
| | |EscPerson | | | | | | |
|Email |EscPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem | | | | | | |
|Fax |EscPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem | | | | | | |
|Respon |EscPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 |Yes | |
| | |e.Normal. EscalationList.EscalationItem | | | | |No | |
|Pager |EscPerson |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. EscalationList.EscalationItem | | | | | | |
|InitiatingMode |Normal |RetrieveAttributesByTroubleReportIdRespons|1 |N |Opt |0,1 | | |
| | |e | | | | | | |
|Sunday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true |Retrieved multiple |
| | |e.Normal. ManagedObjectAccessHours. | | | | |false |ManagedObjectAccessHoursItem may not |
| | |ManagedObjectAccessHoursItem | | | | | |maintain the original order as they |
| | | | | | | | |were originally provided based |
| | | | | | | | |transactional timestamp |
|Monday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Tuesday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Wednesday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Thursday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Friday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|Saturday |DaysOfWeek |RetrieveAttributesByTroubleReportIdRespons|5 Max |AN |Req |1,1 |true | |
| | |e.Normal. ManagedObjectAccessHours. | | | | |false | |
| | |ManagedObjectAccessHoursItem | | | | | | |
|IntervalStart |IntervalsOfDayItem |RetrieveAttributesByTroubleReportIdRespons|8 |AN |Req |1,1 | |Local time in HH:MM:SS format |
| | |e.Normal. ManagedObjectAccessHours. | | | | | | |
| | |ManagedObjectAccessHoursItem. | | | | | | |
| | |IntervalsOfDay | | | | | | |
|IntervalEnd |IntervalsOfDayItem |RetrieveAttributesByTroubleReportIdRespons|8 |AN |Req |1,1 | |Local time in HH:MM:SS format |
| | |e.Normal. ManagedObjectAccessHours. | | | | | | |
| | |ManagedObjectAccessHoursItem. | | | | | | |
| | |IntervalsOfDay | | | | | | |
|ManagedObjectInstanceI|ManagedObjectInstanc|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,n | | |
|tem |e |e.Normal | | | | | | |
|ManagedObjectInstanceA|ManagedObjectInstanc|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,n | |Retrieved multiple |
|liasItem |eAliasList |e.Normal | | | | | |ManagedObjectInstanceAliasItem may not |
| | | | | | | | |maintain the original order as they |
| | | | | | | | |were originally provided based |
| | | | | | | | |transactional timestamp |
|Name |ManagerContactPerson|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Req |1,1 | | |
| | |e.Normal | | | | | | |
|Phone |ManagerContactPerson|RetrieveAttributesByTroubleReportIdRespons|10 |N |Req |1,1 | | |
| | |e.Normal | | | | | | |
|CivicAddress |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. ManagerContactPerson | | | | | | |
|City |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. ManagerContactPerson | | | | | | |
|State |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal. ManagerContactPerson | | | | | | |
|Zip |Loc |RetrieveAttributesByTroubleReportIdRespons|64 Max |N |Opt |0,1 | | |
| | |e.Normal. ManagerContactPerson | | | | | | |
|Email |ManagerContactPerson|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|Fax |ManagerContactPerson|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|Respon |ManagerContactPerson|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 |Yes | |
| | |e.Normal | | | | |No | |
|Pager |ManagerContactPerson|RetrieveAttributesByTroubleReportIdRespons|64 Max |AN |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|Day |TimeInterval |RetrieveAttributesByTroubleReportIdRespons|2 max |N |Req |1,1 |0-31 | |
| | |e.Normal.OutageDuration | | | | | | |
|Hour |TimeInterval |RetrieveAttributesByTroubleReportIdRespons|2 max |N |Req |1,1 |0-23 | |
| | |e.Normal.OutageDuration | | | | | | |
|Minute |TimeInterval |RetrieveAttributesByTroubleReportIdRespons|2 max |N |Req |1,1 |0-59 | |
| | |e.Normal.OutageDuration | | | | | | |
|Second |TimeInterval |RetrieveAttributesByTroubleReportIdRespons|2 max |N |Req |1,1 |0-59 | |
| | |e.Normal.OutageDuration | | | | | | |
|Msec |TimeInterval |RetrieveAttributesByTroubleReportIdRespons|3 max |N |Req |1,1 |0-999 | |
| | |e.Normal.OutageDuration | | | | | | |
|Number |PerceivedTroubleSeve|RetrieveAttributesByTroubleReportIdRespons|1 |N |Opt |0,1 | | |
| |rity |e.Normal | | | | | | |
|PreferredPriority |Normal |RetrieveAttributesByTroubleReportIdRespons|1 |N |Opt |0,1 | | |
| | |e | | | | | | |
|ReceivedTime |Normal |RetrieveAttributesByTroubleReportIdRespons|14 – 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | |e | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|RepeatReport |Normal |RetrieveAttributesByTroubleReportIdRespons|1 |N |Opt |0,1 | | |
| | |e | | | | | | |
|RestoredTime |Normal |RetrieveAttributesByTroubleReportIdRespons|14 – 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | |e | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Name |TroubleClearancePers|RetrieveAttributesByTroubleReportIdRespons|64 max |N |Req |1,1 | | |
| |on |e.Normal | | | | | | |
|Phone |TroubleClearancePers|RetrieveAttributesByTroubleReportIdRespons|10 |AN |Opt |0,1 | | |
| |on |e.Normal | | | | | | |
|CivicAddress |Loc |RetrieveAttributesByTroubleReportIdRespons|64 max |AN |Opt |0,1 | | |
| | |e.Normal.TroubleClearancePerson | | | | | | |
|City |Loc |RetrieveAttributesByTroubleReportIdRespons|64 max |AN |Opt |0,1 | | |
| | |e.Normal.TroubleClearancePerson | | | | | | |
|State |Loc |RetrieveAttributesByTroubleReportIdRespons|64 max |AN |Opt |0,1 | | |
| | |e.Normal.TroubleClearancePerson | | | | | | |
|Zip |Loc |RetrieveAttributesByTroubleReportIdRespons|64 max |N |Opt |0,1 | | |
| | |e.Normal.TroubleClearancePerson | | | | | | |
|Email |TroubleClearancePers|RetrieveAttributesByTroubleReportIdRespons|64 max |AN |Opt |0,1 | | |
| |on |e.Normal | | | | | | |
|Fax |TroubleClearancePers|RetrieveAttributesByTroubleReportIdRespons|64 max |AN |Opt |0,1 | | |
| |on |e.Normal | | | | | | |
|Respon |TroubleClearancePers|RetrieveAttributesByTroubleReportIdRespons|64 max |AN |Opt |0,1 | | |
| |on |e.Normal | | | | | | |
|Pager |TroubleClearancePers|RetrieveAttributesByTroubleReportIdRespons|64 max |AN |Opt |0,1 | | |
| |on |e.Normal | | | | | | |
|TroubleDetectionTime |Normal |RetrieveAttributesByTroubleReportIdRespons|14 - 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | |e | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Number |TroubleFound |RetrieveAttributesByTroubleReportIdRespons|2 Max |N |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|TroubleReportState |Normal |RetrieveAttributesByTroubleReportIdRespons|1 |N |Opt |0,1 | | |
| | |e | | | | | | |
|Number |TroubleReportStatus |RetrieveAttributesByTroubleReportIdRespons|3 max |N |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|TroubleReportStatusTim|Normal |RetrieveAttributesByTroubleReportIdRespons|14 – 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
|e | |e | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Day |TroubleReportStatusW|RetrieveAttributesByTroubleReportIdRespons|2 Max |N |Req |1,1 | | |
| |indow |e.Normal | | | | | | |
|Hour |TroubleReportStatusW|RetrieveAttributesByTroubleReportIdRespons|2 Max |N |Req |1,1 | | |
| |indow |e.Normal | | | | | | |
|Minute |TroubleReportStatusW|RetrieveAttributesByTroubleReportIdRespons|2 Max |N |Req |1,1 | | |
| |indow |e.Normal | | | | | | |
|Second |TroubleReportStatusW|RetrieveAttributesByTroubleReportIdRespons|2 Max |N |Opt |0,1 | | |
| |indow |e.Normal | | | | | | |
|Msec |TroubleReportStatusW|RetrieveAttributesByTroubleReportIdRespons|3 Max |N |Opt |0,1 | | |
| |indow |e.Normal | | | | | | |
|Number |TroubleType |RetrieveAttributesByTroubleReportIdRespons|4 Max |N |Opt |0,1 | | |
| | |e.Normal | | | | | | |
|TspPriority |Normal |RetrieveAttributesByTroubleReportIdRespons|2 |AN |Opt |0,1 | |TSP = Telecom Service Priority |
| | |e | | | | | | |
Table 18. Retrieve Trouble Report Attributes Response - Exception
|tML Retrieve Trouble Report Attributes Response |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|Type |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|9 |AN |Req |1,1 |networkID | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|4 |AN |Req |1,1 |SP Network ID Value | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
| | | | | | | |VZL for a local customer (CLEC, | |
| | | | | | | |RESELLER) | |
| | | | | | | | | |
| | | | | | | |VZC for a carrier (access) | |
| | | | | | | |customer (Carrier) | |
|Type |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|11 |AN |Req |1,1 |accountName | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|4 |AN |Req |1,1 |SC Account Name Value | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|15 |AN |Req |1,1 |troubleReportID | |
| | |e.TargetObjectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |RetrieveAttributesByTroubleReportIdRespons|64 max |AN |Req |1,1 |Trouble Report ID Value |The maximum length supported by Verizon|
| | |e.TargetObjectName.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
| | |RetrieveAttributesByTroubleReportIdRespons| | | | | |The following aggregates: |
| | |e.Exception | | | | | |AccessDenied |
| | | | | | | | |ResourceLimitation |
| | | | | | | | |InvalidDataReceived |
| | | | | | | | |ProcessingFailure |
| | | | | | | | |NotFound |
| | | | | | | | |MissingData |
| | | | | | | | |are all optional under |
| | | | | | | | |RetrieveAttributesByTroubleReportIdResp|
| | | | | | | | |onse.Exception |
| | | | | | | | | |
| | | | | | | | |If any one of above aggregates is |
| | | | | | | | |present, then at least one |
| | | | | | | | |ExceptionList should be present for |
| | | | | | | | |that aggregate, and multiple |
| | | | | | | | |ExceptionList entries can be present. |
| | | | | | | | | |
| | | | | | | | |If a retrieved attribute has no value |
| | | | | | | | |associated with it (the attribute value|
| | | | | | | | |has never been set by either manager or|
| | | | | | | | |agent), the attribute will not appear |
| | | | | | | | |under |
| | | | | | | | |RetrieveAttributesByTroubleReportIdResp|
| | | | | | | | |onse.Normal aggregate section, and |
| | | | | | | | |instead it will appear as one of entry |
| | | | | | | | |under |
| | | | | | | | |RetrieveAttributesByTroubleReportIdResp|
| | | | | | | | |onse.Exception.MissingData.ExceptionLis|
| | | | | | | | |t. This is a special case which should |
| | | | | | | | |not be treated as an “error”. |
|Tag |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|4 |AN |Req |1,1 | |Error code |
| | |e. Exception.AccessDenied | | | | | | |
|Value |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|* |AN |Req |1,1 | |Error message |
| | |e. Exception.AccessDenied | | | | | | |
|Tag |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|4 |AN |Req |1,1 | |Error code |
| | |e. Exception.ResourceLimitation | | | | | | |
|Value |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|* |AN |Req |1,1 | |Error message |
| | |e. Exception.ResourceLimitation | | | | | | |
|Tag |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|4 |AN |Req |1,1 | |Error code |
| | |e. Exception.InvalidDataReceived | | | | | | |
|Value |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|* |AN |Req |1,1 | |Error message |
| | |e. Exception.InvalidDataReceived | | | | | | |
|Tag |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|4 |AN |Req |1,1 | |Error code |
| | |e. Exception.ProcessingFailure | | | | | | |
|Value |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|* |AN |Req |1,1 | |Error message |
| | |e. Exception.ProcessingFailure | | | | | | |
|Tag |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|4 |AN |Req |1,1 | |Error code |
| | |e. Exception.NotFound | | | | | | |
|Value |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|* |AN |Req |1,1 | |Error message |
| | |e. Exception.NotFound | | | | | | |
|Tag |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|4 |AN |Req |1,1 | |Error code |
| | |e. Exception.MissingData | | | | | | |
|Value |ExceptionList |RetrieveAttributesByTroubleReportIdRespons|* |AN |Req |1,1 | |Error message |
| | |e. Exception.MissingData | | | | | | |
7 Trouble Report AVC Event Notification
Table 19. Trouble Report AVC Event Notification
|tML AVC Notification |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|EventTime |EventTime |AttributeValueChangeNotification |14 – 20 |AN |Req |1,1 | |GMT in W3C XML schema dateTime type |
| | | | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Type |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|9 |AN |Req |1,N |networkID | |
| | |ectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|4 |AN |Req |1,N |SP Network ID Value | |
| | |ectName.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|11 |AN |Req |1,N |accountName | |
| | |ectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|3 |AN |Req |1,N |SC Account Name Value | |
| | |ectName.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|15 |AN |Req |1,N |troubleReportID | |
| | |ectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|64 max |AN |Req |1,N |Trouble Report ID Value|The maximum length supported by Verizon|
| | |ectName.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
| | |AttributeValueChangeNotification.EventData| | | | | |One Tag under the Parent Aggregate |
| | | | | | | | |“Event Data” is required per Valid |
| | | | | | | | |Entry |
| | | | | | | | |At least one Tag must be requested |
| | | | | | | | |Multiple Tags can be requested. |
|Day |Duration |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-31 |ActivityDuration aggregate is optional |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Hour |Duration |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-23 | |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Minute |Duration |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-59 | |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Second |Duration |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-59 | |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Msec |Duration |AttributeValueChangeNotification.EventData|3 max |N |Req |1,1 |0-999 | |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Billable |ActivityDurationItem |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|AfterHoursRepair |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true |Type aggregate is optional |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|Standby |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|AfterHoursStandby |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|Test |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|ManagerInitiatedTest |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|Dispatch |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|NoAccess |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|DelayedMaintenance |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|Release |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|DeregulatedWork |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|AdditionalTroubleStatus|AdditionalTroubleStatusInfo |AttributeValueChangeNotification.EventData|256 max |AN |Req |1,N | |AdditionalTroubleStatusInfo aggregate |
|InfoItem | | | | | | | |is optional |
| | | | | | | | | |
| | | | | | | | |In an AVC message associated with a |
| | | | | | | | |successful Trouble Report Create, |
| | | | | | | | |AdditionalTroubleStatusInfo tag may |
| | | | | | | | |carry Facility Equipment Provisioned |
| | | | | | | | |(FEP) information at the very beginning|
| | | | | | | | |of this field with either |
| | | | | | | | |"FEP::=Copper" or "FEP::=Fiber" in |
| | | | | | | | |addition to other information |
| | | | | | | | |pertaining AdditionalTroubleStatusInfo |
| | | | | | | | |if present at the time (The AVC message|
| | | | | | | | |associated with a successful Trouble |
| | | | | | | | |Report Create is identified with the |
| | | | | | | | |presence of TroubleReportState=1, |
| | | | | | | | |TroubleReportStatus=8, and |
| | | | | | | | |TroubleReportStatusTime). |
|State |AuthorizationItem |AttributeValueChangeNotification.EventData|1 |N |Req |1,1 |1 |AuthorizationList aggregate is optional|
| | |.AuthorizationList | | | | |2 | |
| | | | | | | |3 |1 – requested |
| | | | | | | | |2 – provided |
| | | | | | | | |3 – denied |
| | | | | | | | | |
| | | | | | | | |Previously provided (State = 2) and/or |
| | | | | | | | |denied (State = 3) Activity Type as |
| | | | | | | | |well as authorization time/person |
| | | | | | | | |information may be present in separate |
| | | | | | | | |AuthorizationItem(s) as they were |
| | | | | | | | |initially entered through Trouble |
| | | | | | | | |Report Modification request or Trouble |
| | | | | | | | |Report Creation request |
|AfterHoursRepair |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|Standby |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|AfterHoursStandby |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|Test |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|ManagerInitiatedTest |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|Dispatch |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|NoAccess |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|DelayedMaintenance |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|Release |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|DeregulatedWork |Type |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.AuthorizationList.AuthorizationItem | | | | |false | |
|AuthTime |AuthorizationItem |AttributeValueChangeNotification.EventData|14-20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | |.AuthorizationList | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
| | | | | | | | | |
| | | | | | | | |AuthTime associated with previously |
| | | | | | | | |provided (State = 2) and/or denied |
| | | | | | | | |(State = 3) may be present in separate |
| | | | | | | | |AuthorizationItem(s) as they were |
| | | | | | | | |initially entered through Trouble |
| | | | | | | | |Report Modification request or Trouble |
| | | | | | | | |Report Creation request |
|Name |AuthPerson |AttributeValueChangeNotification.EventData|64 max |AN |Req |1,1 | |AuthPerson associated with previously |
| | |.AuthorizationList.AuthorizationItem | | | | | |provided (State = 2) and/or denied |
| | | | | | | | |(State = 3) may be present in separate |
| | | | | | | | |AuthorizationItem(s) as they were |
| | | | | | | | |initially entered through Trouble |
| | | | | | | | |Report Modification request or Trouble |
| | | | | | | | |Report Creation request. |
|Phone |AuthPerson |AttributeValueChangeNotification.EventData|10 |N |Opt |0,1 | | |
| | |.AuthorizationList.AuthorizationItem | | | | | | |
|CivicAddress |Loc |AttributeValueChangeNotification.EventData|64 max |N |Opt |0,1 | | |
| | |.AuthorizationList.AuthorizationItem.AuthP| | | | | | |
| | |erson | | | | | | |
|City |Loc |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.AuthorizationList.AuthorizationItem.AuthP| | | | | | |
| | |erson | | | | | | |
|State |Loc |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.AuthorizationList.AuthorizationItem.AuthP| | | | | | |
| | |erson | | | | | | |
|Zip |Loc |AttributeValueChangeNotification.EventData|64 max |N |Opt |0,1 | | |
| | |.AuthorizationList.AuthorizationItem.AuthP| | | | | | |
| | |erson | | | | | | |
|Email |AuthPerson |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.AuthorizationList.AuthorizationItem | | | | | | |
|Fax |AuthPerson |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.AuthorizationList.AuthorizationItem | | | | | | |
|Respon |AuthPerson |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.AuthorizationList.AuthorizationItem | | | | | | |
|Pager |AuthPerson |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.AuthorizationList.AuthorizationItem | | | | | | |
|CloseOutNarr |EventData |AttributeValueChangeNotification |256 max |AN |Opt |0,1 | | |
|OnsiteTime |CommitmentTime |AttributeValueChangeNotification.EventData|14 - 20 |AN |Req |1,1 | |CommitmentTime aggregate is optional. |
| | | | | | | | | |
| | | | | | | | |GMT in W3C XML schema dateTime type |
| | | | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
| | | | | | | | | |
| | | | | | | | |Updated CommitmentTimes may be provided|
| | | | | | | | |for local customers only. It may not be|
| | | | | | | | |provided for access customers. |
|State |EscalationItem |AttributeValueChangeNotification.EventData|1 |N |Req |1,1 |2 |EscalationList aggregate is optional |
| | |.EscalationList | | | | |3 | |
| | | | | | | | |2 – provided |
| | | | | | | | |3 – denied |
|EscTime |EscalationItem |AttributeValueChangeNotification.EventData|14-20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | |.EscalationList | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Level |EscalationItem |AttributeValueChangeNotification.EventData|1 |N |Opt |0,1 |1 |1 - first-level |
| | |.EscalationList | | | | |2 |2 - second-level |
| | | | | | | |3 |3 - third-level |
| | | | | | | |4 |4 - fourth-level |
|Name |EscPerson |AttributeValueChangeNotification.EventData|64 max |AN |Req |1,1 | |EscPerson aggregate is optional |
| | |.EscalationList.EscalationItem | | | | | | |
|Phone |EscPerson |AttributeValueChangeNotification.EventData|10 |N |Opt |0,1 | | |
| | |.EscalationList.EscalationItem | | | | | | |
|CivicAddress |Loc |AttributeValueChangeNotification.EventData|64 max |N |Opt |0,1 | | |
| | |.EscalationList.EscalationItem.EscPerson | | | | | | |
|City |Loc |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.EscalationList.EscalationItem.EscPerson | | | | | | |
|State |Loc |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.EscalationList.EscalationItem.EscPerson | | | | | | |
|Zip |Loc |AttributeValueChangeNotification.EventData|64 max |N |Opt |0,1 | | |
| | |.EscalationList.EscalationItem.EscPerson | | | | | | |
|Email |EscPerson |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.EscalationList.EscalationItem | | | | | | |
|Fax |EscPerson |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.EscalationList.EscalationItem | | | | | | |
|Respon |EscPerson |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.EscalationList.EscalationItem | | | | | | |
|Pager |EscPerson |AttributeValueChangeNotification.EventData|64 max |AN |Opt |0,1 | | |
| | |.EscalationList.EscalationItem | | | | | | |
|Day |TimeInterval |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-31 |OutageDuration aggregate is optional |
| | |.OutageDuration | | | | | | |
|Hour |TimeInterval |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-23 | |
| | |.OutageDuration | | | | | | |
|Minute |TimeInterval |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-59 | |
| | |.OutageDuration | | | | | | |
|Second |TimeInterval |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-59 | |
| | |.OutageDuration | | | | | | |
|Msec |TimeInterval |AttributeValueChangeNotification.EventData|3 max |N |Req |1,1 |0-999 | |
| | |.OutageDuration | | | | | | |
|RestoredTime |EventData |AttributeValueChangeNotification |14 – 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | | | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Number |TroubleFound |AttributeValueChangeNotification.EventData|2 max |N |Opt |0,1 |[Valid values can be | |
| | | | | | | |found in the T1 227 | |
| | | | | | | |document] | |
|TroubleReportState |Event Data |AttributeValueChangeNotification |1 |N |Opt |0,1 | | |
|Number |TroubleReportStatus |AttributeValueChangeNotification.EventData|3 max |N |Opt |0,1 | | |
|TroubleReportStatusTime|EventData |AttributeValueChangeNotification |14 – 20 |AN |Opt |0,1 | |GMT in W3C XML schema dateTime type |
| | | | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
8 Trouble Report Close Out Notification
Table 20. Trouble Report Close Out Notification
|tML Trouble Report Close Out Notification |
|Tag |Aggregate |Parent Aggregate |Length |Type |Usage |Occur |Valid Entries |Notes and Conditions |
|EventTime |EventTime |AttributeValueChangeNotification |14 – 20 |AN |Req |1,1 | |GMT in W3C XML schema dateTime type |
| | | | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Type |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|9 |AN |Req |1,N |networkID | |
| | |ectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|3 |AN |Req |1,N |SP Network ID Value | |
| | |ectName.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|11 |AN |Req |1,N |accountName | |
| | |ectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|4 |AN |Req |1,N |SC Account Name Value | |
| | |ectName.DistinguishedName | | | | | | |
|Type |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|15 |AN |Req |1,N |troubleReportID | |
| | |ectName.DistinguishedName | | | | | | |
|Assertion |RDNSequenceItem |AttributeValueChangeNotification.TargetObj|64 max |AN |Req |1,N |Trouble Report ID Value|The maximum length supported by Verizon|
| | |ectName.DistinguishedName | | | | | |for Trouble Report ID value is 18 |
| | | | | | | | |characters |
| | |AttributeValueChangeNotification.EventData| | | | | |One Tag under the Parent Aggregate |
| | | | | | | | |“Event Data” is required per Valid |
| | | | | | | | |Entry |
| | | | | | | | |At least one Tag must be requested |
| | | | | | | | |Multiple Tags can be requested. |
|Day |Duration |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-31 |ActivityDuration aggregate is optional |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Hour |Duration |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-23 | |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Minute |Duration |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-59 | |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Second |Duration |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-59 | |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Msec |Duration |AttributeValueChangeNotification.EventData|3 max |N |Req |1,1 |0-999 | |
| | |.ActivityDuration.ActivityDurationItem | | | | | | |
|Billable |ActivityDurationItem |AttributeValueChangeNotification.EventData|5 max |AN |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|AfterHoursRepair |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true |Type aggregate is optional |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|Standby |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|AfterHoursStandby |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|Test |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|ManagerInitiatedTest |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|Dispatch |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|NoAccess |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|DelayedMaintenance |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|Release |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|DeregulatedWork |Type |AttributeValueChangeNotification.EventData|* |A |Req |1,1 |true | |
| | |.ActivityDuration.ActivityDurationItem | | | | |false | |
|CloseOutNarr |EventData |AttributeValueChangeNotification |256 max |AN |Req |1,1 | | |
|Day |TimeInterval |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-31 |OutageDuration aggregate is optional |
| | |.OutageDuration | | | | | | |
|Hour |TimeInterval |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-23 | |
| | |.OutageDuration | | | | | | |
|Minute |TimeInterval |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-59 | |
| | |.OutageDuration | | | | | | |
|Second |TimeInterval |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |0-59 | |
| | |.OutageDuration | | | | | | |
|Msec |TimeInterval |AttributeValueChangeNotification.EventData|3 max |N |Req |1,1 |0-999 | |
| | |.OutageDuration | | | | | | |
|RestoredTime |EventData |AttributeValueChangeNotification |14 – 20 |AN |Req |1,1 | |GMT in W3C XML schema dateTime type |
| | | | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
|Number |TroubleFound |AttributeValueChangeNotification.EventData|2 max |N |Req |1,1 |[Valid values can be | |
| | | | | | | |found in the T1 227 | |
| | | | | | | |document] | |
|TroubleReportState |Event Data |AttributeValueChangeNotification |1 |N |Req |1,1 |3 | |
|Number |TroubleReportStatus |AttributeValueChangeNotification.EventData|3 max |N |Req |1,1 |26 | |
|TroubleReportStatusTime|EventData |AttributeValueChangeNotification |14 – 20 |AN |Req |1,1 | |GMT in W3C XML schema dateTime type |
| | | | | | | | |format: |
| | | | | | | | |YYYY-MM-DDTHH:MM:SSZ |
Sample tML
1 Sample tML for POTS Service Test
1 Request
PotsTest123
WSAATXX01
RESELLER
1
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
7039746778
2 Response – Normal (Full – TestRequestType is 1)
PotsTest123
networkID
Service Provider Network ID Value
accountName
Service Consumer Account Name Value
serviceID
7039746778
This is a summary...
10
1000
50
200
10
2
1000
1000
200
OK
Not OK
99
20
15
3 Response – Normal (Quick TestRequestType is 2)
PotsTest123
networkID
Service Provider Network ID Value
accountName
Service Consumer Account Name Value
serviceID
7039746778
This is a summary...
10
1000
50
200
10
2
1000
1000
200
99
20
15
4 Response – Normal (Central Office TestRequestType is 3)
PotsTest123
networkID
Service Provider Network ID Value
accountName
Service Consumer Account Name Value
serviceID
7039746778
This is a summary...
10
1000
50
200
10
2
1000
1000
200
OK
Not OK
99
20
15
5 Response – Normal (Loop TestRequestType is 4)
PotsTest123
networkID
Service Provider Network ID Value
accountName
Service Consumer Account Name Value
serviceID
7039746778
This is a summary...
10
1000
50
200
10
2
1000
1000
200
OK
Not OK
99
20
15
6 Response – Error (Case 1)
PotsTest123
networkID
Service Provider Network ID Value
accountName
Service Consumer Account Name Value
serviceID
7039746778
This POTS line is under repair...
7 Response – Error (Case 2)
PotsTest123
networkID
Service Provider Network ID Value
accountName
Service Consumer Account Name Value
serviceID
7039746778
< tML-TABase:Exception>
0001
The user is not authorized to ...
2 Sample tML for Trouble Report Create
1 Local Customers
1 Trouble Report Create Request
TRCreate123
WSAATXX01
CARRIER
1.2.840.10015.0.6.24
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
7039746778
100
1234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456
1
some remark text
My Oeacn Beach Home
1320 N Court House Rd
Arlington
VA
22201
false
true
false
false
false
false
false
10:30:00
15:00:00
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
false
false
false
true
false
true
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
7039746778
2002-09-12T13:25:00Z
CLECTicket123
abc
1
2002-09-12T13:25:00Z
My Request Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
false
true
false
false
false
false
false
10:30:00
15:00:00
Service Alias Name
Manager Contact Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
0
3
2
2002-09-12T13:25:00Z
5
15
30
0
0
E2
2 Trouble Report Create Response – Normal
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
0
2002-09-12T13:20:00Z
abc123WL
1
8
2002-09-12T13:25:00Z
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2002-09-14T13:25:00Z
3 Trouble Report Create Response – Exception (Trouble Report Already Exists)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
networkID
SP Network ID Value
accountName
SC Account Name Value
troubleReportID
Trouble Report ID Value
4 Trouble Report Create Response – Exception (Req Attributes Missing)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
TroubleType
AdditionalTroubleInfoList
5 Trouble Report Create Response – Exception (Fall Back Reporting)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
Please report the trouble to Verizon enterprise office by calling 1-800-888-9999
Monday through Friday from 1 am to 11:59 pm (National and Verizon holidays excluded)
6 Trouble Report Create Response – Exception (Invalid Data Received)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
0002
TroubleType
7 Trouble Report Create Response – Exception (Processing Failure)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
0003
Java Runtime Exception:Array Index Out of Bound
2 Access Carrier Customers
1 Trouble Report Create Request
TRCreate123
WSAATXX01
RESELLER
1.2.840.10015.0.6.24
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
528/PH-5EDG1/BLTNCAAD1MD/77/YUCPCAXF79M
1518
1234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456789012345678901234567890123456
1
some remark text
My Oeacn Beach Home
1320 N Court House Rd
Arlington
VA
22201
false
true
false
false
false
false
false
10:30:00
15:00:00
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
false
false
false
true
false
true
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
7039746778
CLECTicket123
abc
1
2002-09-12T13:25:00Z
My Request Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
false
true
false
false
false
false
false
10:30:00
15:00:00
a 2-6 code
Manager Contact Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
0
3
2
2002-09-12T13:25:00Z
5
15
30
0
0
E2
2 Trouble Report Create Response – Normal
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
0
2002-09-12T13:20:00Z
abc123WL
1
8
2002-09-12T13:25:00Z
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
3 Trouble Report Create Response – Exception (Trouble Report Already Exists)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
networkID
SP Network ID Value
accountName
SC Account Name Value
troubleReportID
Trouble Report ID Value
4 Trouble Report Create Response – Exception (Req Attributes Missing)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
TroubleType
AdditionalTroubleInfoList
5 Trouble Report Create Response – Exception (Fall Back Reporting)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
Please report the trouble to Verizon enterprise office by calling 1-800-888-9999
Monday through Friday from 1 am to 11:59 pm (National and Verizon holidays excluded)
6 Trouble Report Create Response – Exception (Invalid Data Received)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
0002
TroubleType
7 Trouble Report Create Response – Exception (Processing Failure)
TRCreate123
networkID
SP Network ID Value
accountName
SC Account Name Value
serviceID
Service ID Value
0003
Java Runtime Exception: Array Index Out of Bound
3 Sample tML for Trouble Report Modification
1 Trouble Report Modification Request
abc123
WSAATXX01
RESELLER
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
This is a new trouble narrative that needs to will replace the original trouble narrative
My ocean Beach Home
1320 N Court House Rd
Arlington
VA
22201
false
true
false
false
false
false
false
10:30:00
15:00:00
false
false
true
false
false
false
false
13:30:00
15:00:00
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
false
false
false
true
false
true
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
3
true
false
false
false
false
false
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
1
2002-09-12T13:25:00Z
My Request Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
false
true
false
false
false
false
false
10:30:00
15:00:00
Service Alias Name
Manager Contact Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
0
3
5
15
30
0
0
2 Trouble Report Modification Response – Normal
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
true
true
true
true
true
true
true
true
true
true
true
true
3 Trouble Report Modification Response – Partial Success
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
true
false
false
false
false
false
false
false
false
false
false
1
4 Trouble Report Modification Response – Exception
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
0003
System Not Responding: Time Out Error
4 Sample tML for Trouble Report Cancellation
1 Trouble Report Cancellation Request
abc123
WSAATXX01
RESELLER
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
true
This trouble report is no longer valid
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2 Trouble Report Cancellation Response – Normal
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
3 Trouble Report Cancellation Response – Exception
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
1
5 Sample tML for Trouble Report Close Out Verification
1 Trouble Report Close Out Verification Request
abc123
WSAATXX01
RESELLER
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
1
The repair seems to be OK
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2 Trouble Report Close Out Verification Response
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
3 Trouble Report Close Out Verification Response – Exception
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
6 Sample tML for Trouble Report AVC Event Notification
1 Local Customers
123
2002-09-12T13:25:00Z
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
5
15
30
0
0
true
true
false
false
true
true
true
false
false
false
false
testing...
dispatched
1
false
false
false
false
false
false
false
true
false
false
2
false
false
false
true
false
true
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
It is time to put an end on this…
2
2002-09-12T13:25:00Z
2
My Escalation Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
5
15
30
0
0
2002-09-14T13:25:00Z
2
1
8
2002-09-12T13:25:00Z
2 Access Carrier Customers
123
2002-09-12T13:25:00Z
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
5
15
30
0
0
true
true
false
false
true
true
true
false
false
false
false
testing...
dispatched
1
false
false
false
false
false
false
false
true
false
false
2
false
false
false
true
false
true
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
It is time to put an end on this…
2
2002-09-12T13:25:00Z
2
My Escalation Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
5
15
30
0
0
2002-09-14T13:25:00Z
2
1
8
2002-09-12T13:25:00Z
7 Sample tML for Trouble Report Close Out Notification
1 Trouble Report Close Out Notification
123
2002-09-12T13:25:00Z
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
NonConfirmed
3
5
15
30
0
0
true
true
false
false
true
true
true
false
false
false
false
It is time to put an end on this
5
15
30
0
0
2002-09-14T13:25:00Z
2
3
26
2002-09-12T13:25:00Z
8 Sample tML for Retrieve Trouble Report Attributes
1 Local Customers
1 Retrieve Trouble Report Attributes Request
abc123
WSAATXX01
RESELLER
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
ActivityDuration
AdditionalTroubleInfoList
AdditonalTroubleStatusInfo
AgentContactPerson
ALocationAccessHours
ALocationAccessAddress
ALocationAccessPerson
AuthorizationList
CalledNumber
CancelRequestedByManager
CloseOutNarr
CloseOutVerification
CommitmentTime
CommitmentTimeRequest
CustomerTroubleTickNum
CustomerWorkCenter
EscalationList
InitiatingMode
ManagerObjectAccessHours
ManagedObjectInstance
ManagedObjectInstanceAliasList
ManagerContactPerson
OutageDuration
PerceivedTroubleSeverity
PreferredPriority
ReceivedTime
RepeatReport
RestoredTime
TroubleClearancePerson
TroubleDetectionTime
TroubleFound
TroubleReportState
TroubleReportStatus
TroubleReportStatusTime
TroubleReportStatusWindow
TroubleType
TspPriority
2 Retrieve Trouble Report Attributes Response
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
5
15
30
0
0
true
true
false
false
true
true
true
false
false
false
false
trouble narrative
repair is in progress
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
false
true
false
false
false
false
false
10:30:00
15:00:00
My ocean Beach Home
1320 N Court House Rd
Arlington
VA
22201
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
1
false
false
false
true
false
true
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
7039746778
It is time to put an end on this
1
2002-09-16T13:25:00Z
2002-09-12T13:25:00Z
CLECTicket123
abc
1
2002-09-12T13:25:00Z
My Request Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
My Escalation Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
0
false
true
false
false
false
false
false
10:30:00
15:00:00
networkID
SP Network ID Value
accountName
SC account Name Value
serviceID
Service ID Value
Service Alias Name
Manager Contact Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
5
15
30
0
0
0
3
2002-09-12T13:20:00Z
2
2002-09-14T13:40:00Z
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2002-09-12T13:25:00Z
3
0
2
2002-09-12T13:25:00Z
5
15
30
0
0
100
5E
3 Retrieve Trouble Report Attributes Response – Partial Success
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
5
15
30
0
0
true
true
false
false
true
true
true
false
false
false
false
trouble narrative
repair is in progress
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
false
true
false
false
false
false
false
10:30:00
15:00:00
My ocean Beach Home
1320 N Court House Rd
Arlington
VA
22201
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
1
false
false
false
true
false
true
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
7039746778
2002-09-16T13:25:00Z
2002-09-12T13:25:00Z
CLECTicket123
abc
1
2002-09-12T13:25:00Z
My Request Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
My Escalation Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
0
false
true
false
false
false
false
false
10:30:00
15:00:00
networkID
SP Network ID Value
accountName
SC account Name Value
serviceID
Service ID Value
7039746778
7039746778
Manager Contact Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
5
15
30
0
0
0
3
2002-09-12T13:20:00Z
2
2002-09-14T13:40:00Z
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2002-09-12T13:25:00Z
3
0
2
2002-09-12T13:25:00Z
5
15
30
0
0
100
xxxx
TroubleReportStatusWindow
xxxx
ManagedObjectInstanceAliasList
4 Retrieve Trouble Report Attributes Response – Exception
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
0003
System Not Responding: Time Out Error
2 Access Carrier Customers
1 Retrieve Trouble Report Attributes Request
abc123
WSAATXX01
RESELLER
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
ActivityDuration
AdditionalTroubleInfoList
AdditonalTroubleStatusInfo
AgentContactPerson
ALocationAccessHours
ALocationAccessAddress
ALocationAccessPerson
AuthorizationList
CalledNumber
CancelRequestedByManager
CloseOutNarr
CloseOutVerification
CustomerTroubleTickNum
CustomerWorkCenter
EscalationList
InitiatingMode
ManagerObjectAccessHours
ManagedObjectInstance
ManagedObjectInstanceAliasList
ManagerContactPerson
OutageDuration
PerceivedTroubleSeverity
PreferredPriority
ReceivedTime
RepeatReport
RestoredTime
TroubleClearancePerson
TroubleDetectionTime
TroubleFound
TroubleReportState
TroubleReportStatus
TroubleReportStatusTime
TroubleReportStatusWindow
TroubleType
TspPriority
2 Retrieve Trouble Report Attributes Response
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
5
15
30
0
0
true
true
false
false
true
true
true
false
false
false
false
trouble narrative
repair is in progress
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
false
true
false
false
false
false
false
10:30:00
15:00:00
My ocean Beach Home
1320 N Court House Rd
Arlington
VA
22201
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
1
false
false
false
true
false
true
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
7039746778
It is time to put an end on this
1
CLECTicket123
abc
1
2002-09-12T13:25:00Z
My Request Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
My Escalation Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
0
false
true
false
false
false
false
false
10:30:00
15:00:00
networkID
SP Network ID Value
accountName
SC account Name Value
serviceID
Service ID Value
Service Alias Name
Manager Contact Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
5
15
30
0
0
0
3
2002-09-12T13:20:00Z
2
2002-09-14T13:40:00Z
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2002-09-12T13:25:00Z
3
0
2
2002-09-12T13:25:00Z
5
15
30
0
0
100
5E
3 Retrieve Trouble Report Attributes Response – Partial Success
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
5
15
30
0
0
true
true
false
false
true
true
true
false
false
false
false
trouble narrative
repair is in progress
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
false
true
false
false
false
false
false
10:30:00
15:00:00
My ocean Beach Home
1320 N Court House Rd
Arlington
VA
22201
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
1
false
false
false
true
false
true
false
false
false
false
2002-09-12T13:25:00Z
My Auth Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
7039746778
CLECTicket123
abc
1
2002-09-12T13:25:00Z
My Request Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2
My Escalation Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
0
false
true
false
false
false
false
false
10:30:00
15:00:00
networkID
SP Network ID Value
accountName
SC account Name Value
serviceID
Service ID Value
7039746778
7039746778
Manager Contact Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
5
15
30
0
0
0
3
2002-09-12T13:20:00Z
2
2002-09-14T13:40:00Z
My Name
7039746778
1320 N Court House Rd
Arlington
VA
22201
id AT
7039746778
No
18003334444
2002-09-12T13:25:00Z
3
0
2
2002-09-12T13:25:00Z
5
15
30
0
0
100
xxxx
TroubleReportStatusWindow
xxxx
ManagedObjectInstanceAliasList
4 Retrieve Trouble Report Attributes Response – Exception
abc123
networkID
SP Network ID Value
accountName
SC account Name Value
troubleReportID
Trouble Report ID Value
0003
System Not Responding: Time Out Error
Environment Parameters
1 SOAP
SOAP versions 1.1
2 WSDL
WSDL 1.1
3 Digital Certificate
1 Inbound Digital Certificate for Verizon Customers (Telecommunications Companies)
Verizon requires all clients to use X.509 digital certificate to authenticate to Verizon web service. The clients will get the “Client Digital Certificate” as well as the public key of Verizon CA from Verizon. The Clients will “trust” Verizon CA as a “Trusted CA” in their application and use the “Client Certificate” issued by Verizon to connect to our web service.
2 Outbound Digital Certificate
• Verizon will acquire Verizon client digital certificate . Trading partners who subscribe to notification service are responsible to acquire and install Verisign server digital certificates on their system.
• Verizon will give credential of client digital certificate to trading partners.
• Trading partners will add Verizon’s credential in their authentication system.
3 Verify Distinguish Name in Callback Message by Customers
A customer’s Web Service running as a callback server must verify the value of the Distinguished Name (DN) in the certificate presented by the callback session initiated from Verizon. The DN value must be equal to the following literal string (case sensitive) before they process the incoming callback:
cn=WEBSERVICES VERIZON,ou=people,ou=gsi,o=verizon,c=us
4 Verizon TAXI URLs
1 Local Customers
1 Document Style WSDL
7.4.1.1.1 End Point URL
|TAPP | |
|Production | |
7.4.1.1.2 WSDL URL
|TAPP | |
|Production | |
4 RPC Style WSDL
7.4.1.2.1 End Point URL
|TAPP | |
|Production | |
7.4.1.2.2 WSDL URL
|TAPP | |
|Production | |
2 Access Carrier Customers
1 Document Style WSDL
7.4.2.1.1 End Point URL
|TAPP | |
|Production | |
7.4.2.1.2 WSDL URL
|TAPP | |
|Production | |
4 RPC Style WSDL
7.4.2.2.1 End Point URL
|TAPP | |
|Production | |
7.4.2.2.2 WSDL URL
|TAPP | |
|Production | |
References
1] ANSI T1.262 (R2002), Operations, Administration, Maintenance, and Provisioning (OAM&P) – Extension to Generic Network Model for Interfaces across Jurisdictional Boundaries to Support the Service Test Function
2] ANSI T1.227-2000[7], Operations, Administration, Maintenance, and Provisioning (OAM&P) – Extension to Generic Network Information Model for Interfaces between Operation Systems across Jurisdictional Boundaries to Support Fault Management (Trouble Administration)
3] ANSI T1.228-1995, Operations, Administration, Maintenance, and Provisioning (OAM&P) – Services for Interfaces between Operation Systems across Jurisdictional Boundaries to Support Fault Management (Trouble Administration)
4] ANSI T1.278, XML Schema Interface for Fault Management (Trouble Administration)
5] ANSI T1.277, XML Schema Interface for POTS Service Test
Annex A TR Construction Rules
The purpose for TR at the very beginning of the first instance of AdditionalTroubleInfoItem is to facilitate the trouble report handling and processing if a previous service test has been performed on a given circuit id. Based on the Trouble Type selected by a customer when creating a trouble report, the test results and any recommendations, the customer would enter specific information in the first nine characters (in the format of TR ) of the first instance of AdditionalTroubleInfoItem.
A.1 vs. Test Result Code
The is a two character alpha-numeric string and is obtained from the Test Result Code (commonly referred as VER code) as part of AdditionalText field found in POTS service test response specified in §5.1 or obtained from a test result code (VER code) though other service test channel for a given circuit.
A.2 vs. Dispatch Decision Chart
The is a two character numerical string and is the customer’s desired dispatch choice taken from the Dispatch Decision Chart listed below:
Table 25. Value Mapping to Verizon Dispatch Decision Chart
|Dispatch Category | |Dispatch Code Used |Description of Work |
| | |by Verizon | |
|Outside Technician |01 |CLECAS |Dispatch Out for an Affected Service condition. |
|Dispatch Request | | | |
| |02 |CLECOS |Dispatch Out for an Out of Service condition. |
| |03 |CLECPHYA |Dispatch Out for a known physical condition where the fault is in the drop wire, |
| | | |protector or network interface at the end user location and it is an Affected Service |
| | | |condition. |
| |04 |CLECPHYO |Dispatch Out for a known physical condition where the fault is in the drop wire, |
| | | |protector or network interface at the end user location and it is an Out of Service |
| | | |condition. |
|Central Office (inside) |05 |FRAMEAS |Frame faults where it is expected that a frame jumper needs to be checked or verified |
|Dispatch Request | | |on an Affected Service condition. |
| |06 |FRAMEOS |Frame faults where it is expected that a frame jumper needs to be checked or verified |
| | | |on an Out of Service condition. |
| |07 |PDIAS2 |Single Line Switch Translation trouble where it is an Affected Service condition. |
| | | |Normally a vertical feature related condition (call waiting, call forwarding etc.) |
| |08 |PDIOS2 |Single Line Switch Translation trouble where it is an Out of Service condition. |
| | | |Normally a vertical feature related condition (call waiting, call forwarding etc.) |
| |09 |PDIAS3 |Central Office/Switch Dispatch (IN) for other than a single line translation condition |
| | | |where it is an Affected Service condition. For more complex services such as Centrex, |
| | | |DIDs, hunt groups etc. |
| |10 |PDIOS3 |Central Office/Switch Dispatch (IN) for other than a single line translation condition |
| | | |where it is an Out of Service condition. For more complex services such as Centrex, |
| | | |DIDs, hunt groups etc. |
| |11 |VMS |Voice Messaging Platform for troubles other than password related conditions. |
|Other Work Group |12 |ORDERAS |Recent Service Order related activity for an Affected Service condition. |
|Activity | | | |
| |13 |ORDEROS |Recent Service Order related activity for an Out of Service condition. |
| |14 |EBHOLD |RCMC (Manual) assistance required to isolate the fault. |
Annex B Circuit Format Definition for Designed and Non-Designed Circuits
This section provides different circuits supported by Verizon for its customers. In general, circuits can be divided into different format and can be categorized as designed circuits or non-designed circuits. In general, designed circuits are used for special purpose such as dedicated lines, connections between different switches, etc. Designed circuits are commonly used for carrying digital signals. On the other hand, non-designed circuits are commonly used for carrying POTS signals among other signals.
The circuit id is used to populate the Assertion tag value of Type/Assertion pair in the last RDNSequenceItem under ManagedObjectInstance with Type tag value as serviceID for a Trouble Report Create request.
B.1 Serial Number Format Circuit
B.1.1 Circuit Definition – “S” Type
Table 26. Serial Format Circuit – "S" Type
|Serial Number Format |Start |Max Size |Notes |
|XX/AAAX/NNNNNNXXXX/AAAA/XXX | | |N – Numerical |
| | | |A – Alpha |
| | | |X – either Numerical (N) or Alpha (A) |
| | | |including space |
|Header LineType="S" | | | |
|State Code determined by | | |This may or may not be possible |
|CLCICompanyCode | | | |
|Child Aggregate tags are | | | |
|CLCIPrefix |Char 1 |2 |Prefix |
|CLCISvcMod |After 1st / |4 |The first two characters are Service Code. |
| | | |The next two characters are Modifier. |
|CLCISerialNum |After 2nd / |6 |Serial Number |
|CLCISuffix |7th char after 2nd / |4 |Suffix |
|CLCICompanyCode |After 3rd / |4 |Company Assigning Circuit ID |
|CLCISegment |After 4th / |3 |Segment Number |
B.1.2 Circuit Definition – “3” Type
Table 27. Serial Format Circuit – "3" Type
|Serial Number Format |Start |Max Size |Notes |
|XX/AAAX/NNNNNNXXXX/AAAA/XXX | | |N – Numerical |
| | | |A – Alpha |
| | | |X – either Numerical (N) or Alpha (A) |
| | | |including space |
|Header LineType="3" | | |“3” type circuit is an old generation of “S”|
| | | |type circuit. |
|State Code determined by | | |This may or may not be possible |
|CLCICompanyCode | | | |
|Child Aggregate tags are | | | |
|CLCIPrefix |Char 1 |2 |Prefix |
|CLCISvcMod |After 1st / |4 |The first two characters are Service Code. |
| | | |The next two characters are Modifier. (For |
| | | |“3” type circuit, the total length of |
| | | |Service Code and Modifier is usually 2 to 3 |
| | | |characters). |
|CLCISerialNum |After 2nd / |6 |Serial Number |
| | | | |
| | | |Additional spaces are required to pad out a |
| | | |short (< 6 digits) Serial Number when a |
| | | |Suffix is present |
|CLCISuffix |7th char after 2nd / |4 |Suffix |
|CLCICompanyCode |After 3rd / |4 |Company Assigning Circuit ID |
|CLCISegment |After 4th / |3 |Segment Number |
B.1.3 Designed vs. Non-Designed
Serial (“S”) type circuit can be either designed or non-designed circuit.
Some common “S” type designed circuits include DS1 circuits as well as other high bandwidth digital circuits.
“S” type circuits can also be non-designed. Examples are line sharing (commonly marked with URXX as service modifier) and line splitting (commonly marked with SWXX as service modifier) circuits for caring both POTS and DSL signals on a same circuit, and unbundled loop (so-called UNE loop with TXNU as service modifier).
B.1.4 Designed Circuit Examples
32/LGGS/119578/NY
96/PRNA/410163
77/LDGS/222222/PA
74/FDDA/172341/NE
96/QLS/4141/NY ⎜ type “3” circuit
74/QLS/43318 ⎜ type “3” circuit
7/QLL/44903 ⎜ type “3” circuit
96/VM/1508 ⎜ type “3” circuit
9/LL/704/NY ⎜ type “3” circuit
15/HCGS/500022/PA
11/LGGS/907432/PA
15/LG/861554/PA ⎜ type “3” circuit
13/LJGS/870872/PA
11/LDFS/882266/PA
41/LGGS/234567654/GTSE/321
B.1.5 Non-Designed Circuit Examples
96/SWXX/12323/NY
UB/TXNU/733164/NJ
UB/TXNU/734349/CD
43/TXNU/001453/GTES
UB/TXNU/753541/PA
UB/TXNU/732261/NJ
UB/TXNU/143252/CM
SL/TXNU/979779/PA
36/IBZZ/425440/CD
71/IBSD/600693/NE
/IBZD/131857/NJ
B.2 Telephone Number Format Circuit
B.2.1 Circuit Definition
Table 28. Telephone Format Circuit – "T" Type
|Telephone Number Format |Start |Max Size |Notes |
|XX/AAAX/NNN/NNN/NNNN/XXXXX/XXX | | |N – Numerical |
| | | |A – Alpha |
| | | |X – either Numerical (N) or Alpha (A) |
| | | |including space |
|Header LineType="T" | | | |
|State Code determined by first six characters of CLCITelephoneNumber (aka NPANXX) | | |This may or may not be possible |
|Child Aggregate Tags are: | | | |
|CLCIPrefix |1st char. |2 |Prefix |
|CLCISvcMod |After 1st / |4 |The first two characters are Service Code. |
| | | |The next two characters are Modifier. |
|CLCITelephoneNumber |After 2nd / |12 |The first three characters is NPA Code; the |
|(Strip out embedded /'s to end up with tag value of size 10) | | |next three characters is Central Office Unit|
| | | |Code; the remaining four characters is Line |
| | | |Number Code (all subject that the slash “/” |
| | | |delimiter is present and all three sections |
| | | |are present). |
|CLCIExtension |After 5th / |5 |Extension Number or Trunk Code |
|CLCISegment |After 6th / |3 |Segment Number |
B.2.2 Designed vs. Non-Designed
Telephone (“T”) type circuit can be either designed or non-designed circuit.
B.2.3 Designed Circuit Examples
13/SEGS/717/236/9829/0001
11/SE/215/016/4003
11/SFGS/302/428/9968/0022
11/SFGS/215/283/9464/0005
12/SEGS/717/455/2692/4
11/SBGS/215/569/9519
11/SBGS/302/655/2376
32/SBGY/212/269/1270
B.2.4 Non-Designed Circuit Examples
/NDDA/201/365/1560/1
/TKNA/201/365/7300/G/1
/CLNZ/201/365/7289/1
/CLNZ/201/365/7262/13
/CLNZ/201/365/4954/1
36/TKNA/315/449/8182
96/CLNA/212/480/0895
96/FXNA/212/962/0705
96/OPNA/212/509/2982
66/SLNA/508/234/9931//004
62/SLNA/978/544/7433//005
61/HNCA/508/624/8400/D26
65/HNCA/508/751/4200/D48
66/WXNA/800/922/8202/1
66/HNCA/508/795/2000/D51
62/FXNA/978/342/0000//003
62/OPNT/978/433/6685/001
66/SLNA/508/476/3291//002
3 /FXLT/610/524/1030/B
3 /OSNT/302/856/5369
3 /DONT/302/421/0048/6
3 /DINA/302/453/6900/0008
3 /TKNC/302/656/5020/010
3 /DINT/302/995/8700/06
B.3 Carrier Facility Format Circuit
B.3.1 Circuit Definition
Table 29. Carrier Facility Format Circuit – "C" Type
|Designed Carrier Format |Start |Max Size|Notes |
|XXXXX/XXXXXX/AAAAAAXXXXX/AAAAAAXXXXX | | |N – Numerical |
| | | |A – Alpha |
| | | |X – either Numerical (N) or Alpha (A) including space|
|Header LineType="C" | | | |
|State Code Determined by 5-6 chars of LocationZ | | | |
|Child Aggregate Tags are | | | |
|CarrierFacilityDesignation |Start of string |5 | |
|CarrierFacilityType |After 1st / |6 | |
|LocationA |After 2nd / |11 |Location ID (Office A) |
|LocationZ |After 3rd / |11 |Location ID (Office Z) |
A carrier facility circuits system generally provides several telecommunication channels over a bi-directional path. A carrier facility circuits generally has multiplex equipment at the two terminal locations (Office A & Z). The interconnecting path consists of (1) higher level facility systems, (2) facility assemblies, or (3) combinations of facility assemblies and facility assemblies. In general, a carrier facility system provides assignable channels which have lower information rates than the carrier systems aggregate information capacity.
All carrier facility format circuits are designed circuits.
B.3.2 Circuit Examples
437/T1ZF/PITBPADTDC4/PITBPADTHVC
5101/T1/CLPKMDBWHVA/WASHDCBKCG0
111/T1/TINYDBAAW99/TINYDBBB
115/T1/TINYDBAAW99/TINYDBBB
101/T1ZF/MNSSVASPW01/MNSSVAXADC0
00001/T1Z/IRNGTXXADS0/IRNGTXXBDS0
889/T1/TAMPFLXA02T/TAMPFL41CM2
B.4 Message Format Circuit
B.4.1 Circuit Definition
Table 30. Message Format Circuit – "M" Type
|Designed Message Trunk Format | |Start |Max Size |Notes |
|NNNN/AAXXAAXXXXXXX/AAAAAAXXXXX/XX/AAAAAAXXXXX | | |N – Numerical |
| | | |A – Alpha |
| | | |X – either Numerical (N) or Alpha |
| | | |(A) including space |
|Header LineType="M" | | | |
|Header State Code determined by 5-6 chars of TrunkLocationZ | | | |
|Child Aggregate Tags | | | |
|TrunkNumber |Start of string |4 |Trunk Number |
|TrunkDesc |After 1st / |13 |The first two characters is Traffic|
| | | |Class; the next two characters is |
| | | |Office Class; followed by two |
| | | |characters Traffic Use; the last |
| | | |eight characters is Trunk Type |
| | | |Modifier. The whole section is |
| | | |so-called Trunk Type. |
|TrunkLocationA |After 2nd / |11 |Location ID (Office A) |
|TrunkPulse |After 3rd / |2 |Address Signaling |
|TrunkLocationZ |After 4th / |11 |Location ID (Office Z) |
All message format circuits are designed circuits.
B.4.2 Circuit Examples
1/PH55IE/THOKCAXFDS1/77/THOKCAXH49K
48/PH55IE/THOKCAXFDS1/77/THOKCAXH49K
24/DF-5PKTK/LMPCCAXFH01/--/SNTMCAXF00W
528/PH-5EDG1/BLTNCAAD1MD/77/YUCPCAXF79M
122/DF5-EF/ORCTCAXG93K/MM/SNTMCAAV1MD
1313/DF-53IR/BURLVTMADS0/M-/WRJTVTGA9GT
0014/PH-5ED/PHLAPAPHA01/-M/SPFDPASFDC0
0001/DF55IE/IRNGTXXADS0/MM/IRNGTXXBDS0
12/PH-5ED/ERIEPABB1MD/MM/ERIEPAXEDS0
B.5 POTS Format Circuit
B.5.1 Circuit Definition
Table 31. POTS Format Circuit – "P" Type
|Non Designed |Start |Max Size |Notes |
|NNNNNNNNNN | | |N – Numerical |
|Header LineType="P" | | | |
|CLCITelephoneNumber |Use entire string |10 |The length is always 10 |
POTS format circuits are non-designed only. They are used to represent 10 digit telephone numbers.
B.5.2 Circuit Examples
7039746778
7039745182
7039745149
7032126178
Annex C Trouble Code Definition for POTS Service Test with FTTP Infrastructure
C.1 Trouble Code
For a POTS Service Test request issued by a service customer, Verizon test systems will try to detect faults for the POTS service id provided in the test request. For a given test request, there may be multiple Trouble Codes provided by Verizon test systems. A Trouble Code describes a fault in detailed information. If there is no fault found for a given test request, then no Trouble Code will be returned to the customer.
A Trouble Code is an eight character alpha-numeric code with three sub components. The definition for Trouble Code is:
TroubleCode:=, where
:= A two character Fault Category value,
:= A three character Fault Entity value,
:= A three character Fault Code value.
C.2 Fault Category
A Fault category describes the type of error that has occurred within a tested network element.
Table 32. Fault Category for Trouble Code
|Fault Category |Description |
|AL |Alarm Code |
|CF |Configuration Error |
|PM |Performance Monitoring Error |
|TS |Test Error |
C.2 Fault Entity
A fault entity describes an equipment in which an error may have occurred.
Table 33. Fault Entity for Trouble Code
|Fault Entity |Description |
|ATM |ATM Switch |
|OLT |Optical Line Terminal |
|ONT |Optical Network Terminal |
|GWR |Gateway Router |
|BGR |Beyond Gateway Router |
|C5S |Class 5 Switch |
|CUP |Customer’s Premise |
|G2A |Gateway Router to ATM Segment |
|A2O |ATM to OLT Segment |
|O2S |OLT to Class 5 Switch |
|L2N |OLT to ONT Segment |
|XXX |Default or Unknown Entity |
C.3 Fault Code
A fault code describes a specific result/error in a tested network element.
There are four types of fault codes:
• GR909 Tests
• PON Alarm
• Gateway Router
• Wavesmith ATM Switch Alarms
C.3.1 GR909 Tests Fault Codes
Table 34. GR909 Tests Fault Codes
|Fault Code |Description |
|TOK |Test OK |
|DCF |DC FEMF Marginal |
|GRD |Ground Fault |
|OOB |Open Out Balanced |
|HAZ |Hazardous Potential |
|ACF |AC FEMF Marginal |
|SRT |Short Fault |
|ROH |Receiver Off Hook |
C.3.2 PON Alarm Fault Codes
Table 35. PON Alarm Fault Codes
|Fault Code |PON Alarm |Description |
|AIS |AIS |Alarm Indication Signal |
|CSX |CS |Cell Starvation |
|DAC |DACTVD |Deactivated |
|EFG |EXT-FE-GRP |Far End Group Alarm |
|EFP |EXT-FE-PWR |Power or Misc failure on Far End |
|IGA |INT-GRP |Internal Group Alarm |
|INT |INT |Internal Failure |
|IPF |INT-PWR |Internal Power Failure |
|ISC |INCCCSMDII |Illegal signaling condition detected |
|LBE |LOPL-BED |Loss of Physical Layer Block Error Detected |
|LBV |LWBATVG |Low Battery Voltage |
|LCD |LOPL-LCD |Loss of Physical Layer |
| | |Cell delineation |
|LCP |LOPL-CPE |Loss of Physical Layer Cell Phase Error |
|LLS |LOPL-LOS |Loss of Physical Layer |
| | |Loss of Signal |
|LOA |LOPL-LOA |Loss of Physical Layer |
| | |Loss of Acknowledgement |
|LOF |LOF |Loss of Frame |
|LOS |LOS |Loss of Signal |
|LSF |LOS-SFB |Loss of Signal |
| | |Suspected Fiber Break |
|MAN |MAN |Maintenance Disabled |
|MEA |MEA |Mismatched Equipment Attributes |
|MIC |REPLUNIT MISS |In-service card is missing from assigned lot |
|PEE |LOPL-PEE |Loss of Physical Layer |
| | |Physical Equipment Error |
|PLS |PWR-LOS |Power Loss |
|PSF |PS-FAIL |Power Supply Failure |
|PSM |PS-MISS |Power Supply Missing |
|REI |REI |Remote Error Indication |
|RIN |LOPL-RINH |Loss of Physical Layer |
| | |Receive Alarm Inhibit |
|SUF |SUF |Start Up Failure |
|TBL |T-BERL |Threshold Bit Error Ratio Line |
|TBP |T-BERP |Threshold Bit Error Ratio Path |
|YEL |YEL |Multi frame Yellow Error |
C.3.3 Gateway Router Fault Codes
Table 36. Gateway Router Fault Codes
|Fault Code |Description |
|UPX |Normal |
|DWN |Down |
|TST |Testing |
C.3.4 Wavesmith ATM Switch Alarms Fault Codes
Table 37. Wavesmith ATM Switch Alarms Fault Codes
|Fault Code |Wavesmith Alarm |Description |
|ACL |ALARM-CLR |Alarm Clear |
|ADN |ADMIN- DOWN |Admin Down |
|AIL |AIS-LINE |Alarm Indication Signal (path) |
|AIS |AIS |Alarm Indication Signal |
|ALF |ADMIN- LPBK-OFF |Admin Loopback Off |
|ALN |ADMIN- LPBK-ON |Admin Loopback On |
|ASB |APS-SBF |APS Switch Byte Protection Failure |
|ASC |APS-STATE- CHG |APS State Change |
|ASD |APS-SD |APS SD threshold exceeded |
|ASF |APS-SF |APS SF threshold exceeded |
|AUP |ADMIN-UP |Admin Up |
|BRT |BERT-TEST |BERT testing is currently in progress |
|CBM |CBIT-M23 |Alarm: CBIT-M23 mismatch |
|CFA |CFG-ABRT |Alarm: Config-Aborted |
|CON |CONNECTED |Connected |
|CRN |CKTM- REPORTS- NOBW | |
|DRE |DRV-ERR |Drive Error |
|FCA |FE-CFG-ABRT |Alarm: FE Config-Aborted |
|FCS |FE-CFG-ABRT |Alarm: FE Start-up |
|FEB |FE-BLK |Alarm: FE Blocked |
|FIL |FE-INSUFF- LNK |FE Insufficient Links |
|FLN |FE-LNK-NOT- GRP |Alarm: FE Link Not In Group |
|FOF |FEAC-LPBK- OFF | |
|FON |FEAC-LPBK- ON | |
|FRU |FE-RX-UNUS ABLE |Alarm: FE RX Unusable |
|FTU |FE-TX-UNUS ABLE |Alarm: FE TX Unusable |
|GTM |GRP-TIMING- MISMATCH |Alarm: Group timing mismatch |
|IAL |INTERFACE- ALARM |Interface Alarm |
|IDB |INTERFACE- DISABLED |Interface Disabled |
|IDN |INTERFACE- DOWN |Interface Down |
|IEB |INTERFACE- ENABLED |Interface Enabled |
|ILB |INTERFACE- LPBK |Interface Loopback |
|ILK |INSUFF- LINKS |Insufficient number of links |
|IMS |ID-MIS MATCH |Path trace ID mismatch |
|INP |IN-PROGRESS | |
|IPR |INTERFACE- PROVI SIONED |Interface Provisioned |
|ISG |IDLE-SIGNAL |Idle Signal |
|IUP |INTERFACE- UP |Interface Up |
|LBD |LPBK- DETECT |Loopback detected |
|LCD |LCD |Loss of cell delineation |
|LDN |LPORT-DOWN |LPORT Down |
|LDS |LNK-DLY- SYNC |Alarm: Link out of delay synchronization |
|LFP |LOF-PATH |Loss of Frame (path) |
|LIF |LOS-IMA |Loss of IMA Frame |
|LNG |LNK-NOT- GRP |Alarm: Link not in group |
|LOF |LOF |Loss of Frame |
|LOP |LOP-PATH |Loss of pointer |
|LOS |LOS |Loss of Signal |
|MLP |MFR-LNK- PARSE-ERR |Could not parse MFR link integrity protocol message |
|OTH |OTHER | |
|PID |PARENT- INTERFACE- DOWN |Parent Interface Down |
|PLM |PTH-PAYLD- LBL-MIS MATCH |Alarm: Path Payload Label Mismatch (C2 bytes) |
|PSA |PA-SLOT- AVAIL |PA Slot Available |
|PSU |PA-SLOT- UNAVAIL |PA Slot Unavailable |
|PUQ |PATH- UNEQUIP |Path Unequipped |
|REI |REI-PATH |Remote Error Indication |
|RFI |RFI |Remote Failure Indication |
|RFM |RFI-IMA |Alarm: Remote Failure Indication (IMA) |
|RXM |RX-MISCON NECT |Alarm: RX misconnected |
|TMI |TIMEOUT- MFR-IPX |Timeout waiting for MFR link integrity protocol exchange |
|TXM |TX-MISCON NECT |Alarm: TX misconnected |
|WFI |WAIT-MFR- IPX |Waiting for MFR link integrity protocol exchange. |
Annex D Acronym List
|Name |Description |
|ACNA |Access Customer Name Abbreviation |
|ANSI |American National Standards Institute |
|AVC |Attribute Value Change |
|B2B |Business To Business |
|CLEC |Competitive Local Exchange Carrier |
|ECC |Exchange Carrier Code |
|FEP |Facility Equipment Provisioned |
|FTTP |Fiber To The Premise |
|GMT |Greenwich MeanTime |
|HTTP |Hypertext Transfer Protocol |
|HTTPS |Hypertext Transfer Protocol - Secure |
|IEC |Interexchange Carriers |
|NPA |Numbering Plan Area (Area Code) |
|NXX |Telephone Exchange Number |
|OAM&P |Operations, Administration, Maintenance and Provisioning |
|POTS |Plain Old Telephone Service |
|RPC |Remote Procedure Call |
|SOAP |Simple Object Access Protocol |
|TA |Trouble Administration |
|TAPP |Trouble Administration Pre-Production |
|TAXI |Trouble Administration XML Interface |
|TSP |Telephone Service Priority |
|URL |Uniform Resource Locator |
|WSDL |Web Services Description Language |
|XML |Extensible Markup Language |
|tML |telecommunications Markup Language |
-----------------------
[1] For value of , refer to §7.4.
[2] ::= https:// for production, and https:// for CTE test. This is a callback service URL located on a service customer side for receiving an asynchronous response from Verizon.
[3] ::= https:// for production, and https:// for CTE test. This is a notification service URL located on a service customer side for receiving an unsolicited event notification message from Verizon.
[4] For value of , refer to §7.4.
[5] ::= https:// for production, and https:// for CTE test. This is a callback service URL located on a service customer side for receiving an asynchronous response from Verizon.
[6] ::= https:// for production, and https:// for CTE test. This is a notification service URL located on a service customer side for receiving an unsolicited event notification message from Verizon.
[7] Status Code 36 was approved 3/2001 by the Standard's organization, but has not been formally added to T1.227 yet.
Verizon will insure that Status Code 36 is included in the next T1.227 update.
Definition for Status Code 36 - Repaired Pending Validation - refers to the state where the Central Office Technician has Cleared a problem in the network and sent the ticket back to the Test Center where it is pending on the work list until a Tester is available.
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