Finaid.txstate.edu



Financial Aid and ScholarshipsEmails – Banner – Communication PlanResponsible TeamDate to be ReviewedDate Review CompletedSupervisor's InitialsCategoryNo. of ItemsAdmin.Feb. 1A – Awarding Notices11Admin.Feb. 1B – Beginning Attendance3Admin.Feb. 1C – Cancellation of Aid3SystemsFeb. 1D – Disbursement Notices2CounselingFeb. 1E – Enrollment 10Admin.Feb. 1G – General Reminders9CounselingFeb. 1H – Hold on Aid2LoansFeb. 1L – Loans7Admin.Feb. 1M – Missing Information5SystemsFeb. 1P – Proxy Services1CounselingFeb. 1R – Repayment3Admin.Feb. 1S – Summer 1ScholarshipsFeb. 1S-A – Scholarship Award LettersIn ProgressScholarshipsFeb. 1S-I – Incomplete Scholarship Information3ScholarshipsFeb. 1S-P – Scholarship Application2Admin.Feb. 1SAP-N – SAP Notices (Ineligibility and Reminder)7Admin.Feb. 1SAP-P – SAP Plan Follow-Up (with Academic Advisors)1CounselingFeb. 1SAP-T – SAP for TEXAS Grant1Admin.Feb. 1SAP-W – SAP Workflow (Appeal Decision)4Cust. ServiceFeb. 1SRV – Survey Request2CounselingFeb. 1T – Study Abroad1CounselingFeb. 1V – Verification2AdminFeb. 1WS – Work Study2Total82Closing Statements for Each Email MessageIf you have any questions, please contact our office at 512.245.2315.Do Not Reply to This Email AddressPlease do not reply to this email as the account is used for outgoing notifications only. Email communication from our office is the fastest way for you to receive up-to-date information about your financial aid (e.g., awards, additional documents, etc.) and ensures timely processing of your aid. However, if you do not want to receive emails from our office and prefer paper notifications be mailed to you, please complete the Opt Out of FA Email Notification form at finaid.txstate.edu/subforms/optout.html.Financial Aid and Scholarshipsfinaid@txstate.eduAttachment A-1*Award Notice – To Incoming Freshmen and Transfers – With No PLUSBanner Message Code: FA_AWD_NEWSTDTSubject Line: N/A – Paper Only DateNameStreet AddressCity, State ZipDear XXXX:We are very excited about your becoming a student at Texas State University. Based on the information you provided through your Free Application for Federal Student Aid (FAFSA), we are pleased to offer you the below financial aid awards for the XXXX-XXXX academic year.To accept your awards, as well as view more detailed award information, please visit Texas State Self Service (ssb.txstate.edu). Once logged in, you can also view your estimated cost of attendance, expected family contribution, and academic progress requirements for continued eligibility. In addition, you may view your Texas State shopping sheet that will help you compare our award offer and net price with those of other universities.Financial Aid Award OfferAwardFall 20XXSpring 20XXTotalPresident’s Honor Scholarship$X,XXX$X,XXX$X,XXXMusic Scholarship$X,XXX$X,XXX$X,XXXFederal Pell Grant$X,XXX$X,XXX$X,XXXTEXAS Grant$X,XXX$X,XXX$X,XXXWork Study$X,XXX$X,XXX$X,XXXFederal Direct Subsidized Loan$X,XXX$X,XXX$X,XXXFederal Direct Unsubsidized Loan$X,XXX$X,XXX$X,XXXOutside Scholarships$X,XXX$X,XXXTotal$X,XXX$X,XXX $XX,XXXPlease remember to accept within 30 days any awards you wish to receive. After 30 days, your award offer will be rescinded and any applicable grants will be offered to other aid applicants. If you have any questions, please call us at 512.245.2315.Sincerely,Christopher D. MurrChristopher D. Murr, Ph.D.DirectorAttachment A-2*Award Notice – To Incoming Bobcat Promise Freshmen – With No PLUSBanner Message Code:Subject Line: N/A – Paper Only DateNameStreet AddressCity, State ZipDear XXXX:We are very excited about your becoming a student at Texas State University. Based on the information you provided through your Free Application for Federal Student Aid (FAFSA), you have been awarded aid under the Bobcat Promise Program. The program covers tuition and mandatory fees for 15 credit hours per semester (up to your demonstrated need) through grants, scholarships and work study. We are pleased to offer you the below financial aid awards for the XXXX-XXXX academic year.To accept your awards, as well as view more detailed award information, please visit Texas State Self Service (ssb.txstate.edu. Once you are logged in, you can also view your estimated cost of attendance, expected family contribution, and academic progress requirements for continued eligibility. In addition, you may view your Texas State shopping sheet that will help you compare our award offer and net price with those of other universities.Financial Aid Award OfferAwardFall 20XXSpring 20XXTotalPresident’s Honor Scholarship$X,XXX$X,XXX$X,XXXMusic Scholarship$X,XXX$X,XXX$X,XXXFederal Pell Grant$X,XXX$X,XXX$X,XXXTEXAS Grant$X,XXX$X,XXX$X,XXXWork Study$X,XXX$X,XXX$X,XXXFederal Direct Subsidized Loan$X,XXX$X,XXX$X,XXXFederal Direct Unsubsidized Loan$X,XXX$X,XXX$X,XXXOutside Scholarships$X,XXX$X,XXXTotal$X,XXX$X,XXX $XX,XXXPlease remember to accept within 30 days any awards you wish to receive. After 30 days, your award offer will be rescinded and any applicable grants will be offered to other aid applicants. If you have any questions, please call us at 512.245.2315.Sincerely,Christopher D. MurrChristopher D. Murr, Ph.D.DirectorAttachment A-3*Award Notice – To Incoming Freshmen and Transfers – With PLUSBanner Message Code:Subject Line: N/A – Paper Only DateNameStreet AddressCity, State ZipDear XXXX:We are very excited about your becoming a student at Texas State University. Based on the information you provided through your Free Application for Federal Student Aid (FAFSA), we are pleased to offer you the below financial aid awards for the XXXX-XXXX academic year.To accept your awards, as well as view more detailed award information, please visit Texas State Self Service (ssb.txstate.edu). Once logged in, you can also view your estimated cost of attendance, expected family contribution, and academic progress requirements for continued eligibility. In addition, you may view your Texas State shopping sheet that will help you compare our award offer and net price.Financial Aid Award OfferAwardFall 20XXSpring 20XXTotalPresident’s Honor Scholarship$X,XXX$X,XXX$X,XXXMusic Scholarship$X,XXX$X,XXX$X,XXXFederal Pell Grant$X,XXX$X,XXX$X,XXXTEXAS Grant$X,XXX$X,XXX$X,XXXWork Study$X,XXX$X,XXX$X,XXXFederal Direct Subsidized Loan$X,XXX$X,XXX$X,XXXFederal Direct Unsubsidized Loan$X,XXX$X,XXX$X,XXXOutside Scholarships$X,XXX$X,XXXTotal$X,XXX$X,XXX $XX,XXX*Parent Direct Loan $X,XXX$X,XXX$X,XXX*Your parent may be eligible for a Parent Direct Loan; approval of which is based on your parent’s credit history. For more details about this loan, visit FinancialAid.txstate.edu and click on Parent Aid.Please remember to accept within 30 days any awards you wish to receive. After 30 days, your award offer will be rescinded and any applicable grants will be offered to other aid applicants. If you have any questions, please call us at 512.245.2315.Sincerely,Christopher D. MurrChristopher D. Murr, Ph.D.DirectorAttachment A-4*Award Notice – To Incoming Bobcat Promise Freshmen – With PLUSBanner Message Code:Subject Line: N/A – Paper Only DateNameStreet AddressCity, State ZipDear XXXX:We are very excited about your becoming a student at Texas State University. Based on the information you provided through your Free Application for Federal Student Aid (FAFSA), you have been awarded aid under the Bobcat Promise Program. The program covers tuition and mandatory fees for 15 credit hours per semester (up to your demonstrated need) through grants, scholarships and work study. We are pleased to offer you the below financial aid awards for the XXXX-XXXX academic year.To accept your awards, as well as view more detailed award information, please visit Texas State Self Service (ssb.txstate.edu). Once logged in, you can also view your estimated cost of attendance, expected family contribution, and academic progress requirements for continued eligibility. In addition, you may view your Texas State shopping sheet that will help you compare our award offer and net price.Financial Aid Award OfferAwardFall 20XXSpring 20XXTotalPresident’s Honor Scholarship$X,XXX$X,XXX$X,XXXMusic Scholarship$X,XXX$X,XXX$X,XXXFederal Pell Grant$X,XXX$X,XXX$X,XXXTEXAS Grant$X,XXX$X,XXX$X,XXXWork Study$X,XXX$X,XXX$X,XXXFederal Direct Subsidized Loan$X,XXX$X,XXX$X,XXXFederal Direct Unsubsidized Loan$X,XXX$X,XXX$X,XXXOutside Scholarships$X,XXX$X,XXXTotal$X,XXX$X,XXX $XX,XXX*Parent Direct Loan $X,XXX$X,XXX$X,XXX*Your parent may be eligible for a Parent Direct Loan; approval of which is based on your parent’s credit history. For more details about this loan, visit FinancialAid.txstate.edu and click on Parent Aid.Please remember to accept within 30 days any awards you wish to receive. After 30 days, your award offer will be rescinded and any applicable grants will be offered to other aid applicants. If you have any questions, please call us at 512.245.2315.Sincerely,Christopher D. MurrChristopher D. Murr, Ph.D.DirectorAttachment A-5*Award Notice – To Spring Incoming Freshmen and Transfers – With No PLUSBanner Message Code: FA_AWD_NEWSTDTSubject Line: N/A – Paper Only DateNameStreet AddressCity, State ZipDear XXXX:We are very excited about your becoming a student at Texas State University. Based on the information you provided through your Free Application for Federal Student Aid (FAFSA), we are pleased to offer you the below financial aid awards for the Spring 20XX semester.To accept your awards, as well as view more detailed award information, please visit Texas State Self Service (ssb.txstate.edu). Once logged in, you can also view your estimated cost of attendance, expected family contribution, and academic progress requirements for continued eligibility. In addition, you may view your Texas State shopping sheet that will help you compare our award offer and net price with those of other universities.Financial Aid Award OfferAwardsSpring 20XXPresident’s Honor Scholarship$X,XXXMusic Scholarship$X,XXXFederal Pell Grant$X,XXXTEXAS Grant$X,XXXWork Study$X,XXXFederal Direct Subsidized Loan$X,XXXFederal Direct Unsubsidized Loan$X,XXXOutside Scholarships$X,XXXTotal Awards$X,XXXPlease remember to accept within 30 days any awards you wish to receive. After 30 days, your award offer will be rescinded and any applicable grants will be offered to other aid applicants. If you have any questions, please call us at 512.245.2315.Sincerely,Christopher D. MurrChristopher D. Murr, Ph.D.DirectorAttachment A-6*Award Notice – To Spring Incoming Freshmen and Transfers – With PLUSBanner Message Code:Subject Line: N/A – Paper Only DateNameStreet AddressCity, State ZipDear XXXX:We are very excited about your becoming a student at Texas State University. Based on the information you provided through your Free Application for Federal Student Aid (FAFSA), we are pleased to offer you the below financial aid awards for the Spring 20XX semester.To accept your awards, as well as view more detailed award information, please visit Texas State Self Service (ssb.txstate.edu). Once logged in, you can also view your estimated cost of attendance, expected family contribution, and academic progress requirements for continued eligibility. In addition, you may view your Texas State shopping sheet that will help you compare our award offer and net price.Financial Aid Award OfferAwardsSpring 20XXPresident’s Honor Scholarship$X,XXXFederal Pell Grant$X,XXXTEXAS Grant$X,XXXWork Study$X,XXXFederal Direct Subsidized Loan$X,XXXFederal Direct Unsubsidized Loan$X,XXXTotal $X,XXX*Parent Direct Loan $X,XXX*Your parent may be eligible for a Parent Direct Loan; approval of which is based on your parent’s credit history. For more details about this loan, visit FinancialAid.txstate.edu and click on Parent Aid.Please remember to accept within 30 days any awards you wish to receive. After 30 days, your award offer will be rescinded and any applicable grants will be offered to other aid applicants. If you have any questions, please call us at 512.245.2315.Sincerely,Christopher D. MurrChristopher D. Murr, Ph.D.DirectorAttachment A-7*Award Notice – Shopping Sheet Banner Message Code: Attachment A-8Award Notice – To Continuing and Incoming Graduate StudentsBanner Message Code: FA_AWARDSubject Line: Texas State Aid Award NoticeID: AXXXXXXXXDear XXXX We have recently awarded or made important revisions to your financial aid for the XXXX-XXXX Award Year. You may view your awards and relevant messages online via Texas State Self-Service at . You may also accept and reject your awards via Texas State Self-Service. Limited Time to Accept AidPlease remember to accept within three weeks any awards you wish to receive. After this time period, your award offer will be rescinded and any applicable grants will be offered to other aid applicants.Important RemindersIf you have not already done so, please accept the Terms and Conditions of your awards online prior to accepting your awards. If you have not already done so, please accept or reject your awards online. If not accepted after three weeks, your award offer will be cancelled. Any additional resources processed after this award notice, such as scholarships or tuition waivers (e.g., Hazlewood Exemption, graduate assistant waiver, etc.), may require your financial aid awards to be reduced or repaid.If you accept student or parent loans, you may reduce or cancel the loans at a later date.For cost of attendance information, visit finaid.txstate.edu and click on Undergraduate Aid - Cost of Attendance or Graduate Aid - Cost of Attendance.Attachment A-9Award Notice – Re-Awarding of Grant FundsBanner Message Code: FA_REAWARDSubject Line: Your Grant EligibilityID: AXXXXXXXX Dear XXXX We recently awarded you a XXXX, which is reflected on Texas State Self-Service. This grant was awarded to you based on your financial need and the recent availability of funds. The funds will be moved to your student account on XXX XX XXXX. Any refunds (aid in excess of your charges) will begin to be processed on:XXX XX XXXX (if you have already paid your XXXX registration bill); or Approximately 7 days after you complete the XXXX registration payment process. We wish you continued success at Texas State.Attachment A-10Summer Aid Applicant – Not Eligible for AwardsBanner Message Code: FA_SMR_NOAWDSubject Line: Summer Aid EligibilityID: AXXXXXXXX Dear XXXX Thank you for completing the Summer Financial Aid Application. After reviewing your application, you are unfortunately not eligible for summer financial aid through our office. For more details regarding your ineligibility status, you can visit Texas State Self-Service. Once logged in, please click Financial Aid Status, select Award Year XXXX-XXXX and view your active messages.Attachment A-11Eligibility for the TEACH GrantBanner Message Code: FA_TEACH_EMAILSubject Line: Possible TEACH Grant EligibilityXXXXXXXXX Dear XXXX, You are receiving this email because you have been identified based on your major as a possible recipient for the federal TEACH Grant (which will convert to a loan unless you fulfill the teaching requirements). If you believe that you meet the requirements listed below, will fulfill the teaching requirement and would like to be considered for the TEACH Grant, please fill out the TEACH Grant Request Form. The TEACH Grant provides up to $3,708 a year in grants for graduate students who intend to teach full-time in high need subject areas for at least four years (within eight years upon completing or leaving school) at schools that serve students from low income families. Graduate students can receive a maximum of $8,000; no more than $1,854 per semester. Your total financial aid may not exceed your cost of attendance for the year. If you are already awarded at or near your cost of attendance, any TEACH Grant funds awarded to you may be used to repay a portion of your student loan awards. To view which subject areas are considered high need or which schools qualify as serving low income families, click here . The requirements to qualify for the TEACH Grant are that you: Have a 3.25 graduate level GPA; orHave a 3.25 undergraduate level cumulative GPA (if you are a 1st year graduate student); orScore above the 75th percentile on the ACT, SAT or GRE test (if you are a 1st year graduate student)and Complete the FAFSABe a US citizen or eligible non-citizenEnroll in coursework necessary to begin a career in teaching or plan to complete such courseworkComplete online TEACH Grant counseling annuallyComplete a TEACH Grant Agreement to ServeIf you fail to fulfill the teaching requirements, the TEACH Grant will convert to a Federal Direct Unsubsidized Loan with interest applied retroactively from the date the grant was disbursed, and you will then be required to repay the loan to the U.S. Department of Education.Attachment B-1 Need to Begin Classes – To Pell, IASG and TEACH RecipientsBanner Message Code: FA_NATTEND_WARNSubject Line: Your Grant and AttendanceDear XXXX:?????????????????????????????????????????????????????????????????????????????? If you are, or will, receive a federal Pell Grant, Iraq Afghanistan Service Grant or TEACH Grant, federal regulations require you to be attending the courses for which you are enrolled. If on the census day roster you are reflected as not being in attendance for a course, you are assumed not to be in attendance for that course. Your federal grant will then be adjusted or cancelled, as appropriate, based on the courses you are attending. What’s the impact on my grant?So, if you are registered for 12 hours but only attend 6 (based on the census day roster), your Pell grant will be reduced from 100% to 50%. Therefore, you may be required to repay federal Pell Grant funds that you have already received.What do I need to do?If you are registered for courses that you do not plan to attend, you should drop them from your course schedule. If you plan to attend all of your registered coursework, no action is required.Attachment B-2 Failure to Begin Classes (Grant Adjusted) – To Pell, IASG and TEACH RecipientsBanner Message Code: FA_NONATTENDSubject Line: Your Adjusted Grant and AttendanceXXXXXXXXXDear XXXX:?????If you are a Pell Grant, Iraq Afghanistan Service Grant or TEACH Grant recipient, federal regulations require you to have begun attendance in the courses for which you are enrolled. Based on the census date roster, you have not begun attending all of the courses for which you are registered this semester. Therefore, your federal grant has been adjusted or cancelled, as appropriate, based on the courses you actually began attending this semester. To view your award adjustment, you can login to Texas State Self-Service ().Attachment B-3 Attendance Verification – Withdrawals 1st Class Day Through CensusBanner Message Code: Subject Line: Attendance VerificationDear Instructor:?????Student FirstName LastName (Axxxxxxxx) has withdrawn from your class (COURSE xxxx, Section xxx) as of xx/xx/xx. Federal regulations require a student to have begun attending the courses for which the student is enrolled and receiving the federal Pell Grant, IASG or TEACH Grant. Since the student has withdrawn prior to the census date, we need to confirm whether the student began attendance in this class. Please respond back to this email within 5 business days indicating whether the student began attendance in this course. If we do not receive a response, we will be required to assume the student did not begin attendance and adjust or cancel the student’s grants.Sincerely,CounselorNameSignature BlockAttachment C-1Cancellation of Aid Fall/Spring – Due To No ResponseBanner Message Code: FA_AWD_CXL_E, FA_AWD_CXL_PSubject Line: Cancellation of Your AidDear XXXX,Approximately six weeks ago, we awarded you financial aid for the fall XXXX – spring XXXX academic year. Since you have not responded to our award email that asked you to logon to Texas State Self Service and accept or reject your aid within three weeks, we will soon be cancelling your awards. Planning to Attend Texas StateIn the event you plan to attend Texas State and want to receive financial aid, please be sure to accept or reject your aid by Friday. After this date, your aid will be cancelled and re-awarded to other students. You may accept or reject your aid by taking the following steps:Go to finaid.txstate.eduClick on Self-Service on the top menu barClick on Self-Service Login and enter your Texas State ID and PinClick on Financial Aid, then Award and Accept Award OfferSelect the Award Year XXXX-XXXXClick on Terms and Conditions to accept the terms and conditions of your awardClick on Accept Award Offer to accept or decline your awardsClick on Resources/Additional Information and answer the Enrollment Status and the Authorization for Non-Standard Charges questionsFinal NotificationWe sent this information to you in a previous correspondence and are following up with you. Please disregard this communication if you have already taken the appropriate action.Sincerely,Christopher D. MurrChristopher D. Murr, Ph. D.DirectorAttachment C-2Cancellation of Aid for Fall – Due To No NSO RegistrationBanner Message Code: Subject Line: Cancelling of Your Aid & NSODear XXXX,We’re very excited that you have accepted your financial aid at Texas State University. However, you have not yet signed up for New Student Orientation (NSO), which is required prior to your enrollment in the fall. Please sign up for NSO (see below link) no later than Friday, July 10. If you are not registered for NSO by this date, your financial aid awards (including your grants) will be cancelled and the funds reallocated to other students.NSO Registration – admissions.txstate.edu/nso I look forward to you registering for NSO and joining us in the fall. If you have any questions about New Student Orientation, please contact the Office of Undergraduate Admissions at 512.245.2364. If you have any questions regarding your financial aid awards, please call or email us at 512.245.2315 or FinancialAid@txstate.edu.Attachment C-3Cancellation of Aid (Summer) – Due To No ResponseBanner Message Code: Subject Line: Cancellation of Your Summer AidDear XXXX,Approximately six weeks ago, we awarded you financial aid for the summer XXXX. Since you have not responded to our award email that asked you to logon to Texas State Self Service and accept or reject your aid within three weeks, we will soon be cancelling your awards. Planning to Attend Texas StateIn the event you plan to attend Texas State and want to receive financial aid, please be sure to accept or reject your aid by XXXX XX, XXXX. After this date, your aid will be cancelled and re-awarded to other students. You may accept or reject your aid by taking the following steps:Go to finaid.txstate.eduClick on Self-Service on the top menu barClick on Self-Service Login and enter your Texas State ID and PinClick on Financial Aid, then Award and Accept Award OfferSelect the Award Year XXXX-XXXXClick on Terms and Conditions to accept the terms and conditions of your awardClick on Accept Award Offer to accept or decline your awardsClick on Resources/Additional Information and answer the Enrollment Status and the Authorization for Non-Standard Charges questionsFinal NotificationWe sent this information to you in a previous correspondence and are following up with you. Please disregard this communication if you have already taken the appropriate action.Sincerely,Christopher D. MurrChristopher D. Murr, Ph. D.DirectorAttachment D-1Loan Disbursement NoticeBanner Message Code: FA_LOAN_DISB, FA_LOAN_DISB_PSubject Line: FA Loan DisbursedID: AXXXXXXXXDear XXXX, This notice is to inform you that your XXXX-XXXX Award Year federal student loan has been applied to your student account with Student Business Services. To view your disbursement amounts online, please visit Texas State Self-Service at . Cancelling FundsIf you wish to cancel all or part of your disbursement(s), please submit a letter requesting cancellation to Financial Aid and Scholarships, J.C. Kellam Building, Suite 220, 601 University Dr., San Marcos, TX 78666. Please do so within 14 days so the funds can be returned to the U.S. Department of Education. If you cancel your award, you will need to return any funds you have received and will be responsible for paying any university charges that were paid for with the proceeds. RefundsFor questions about any refunds once the aid has been applied to your student account, please contact Student Business Services at 512.245.2544 or visit the Student Business Services' Financial Aid Refunds webpage at D-2TEACH Grant DisbursementBanner Message Code: FA_TEACH_DISBSubject Line: Disbursement of Your TEACH GrantXXXXXXXXX Dear XXXX, This notice is to inform you that your XXXX-XXXX Award Year federal TEACH grant has been applied to your student account with Student Business Services. To view your disbursement amounts online, please visit Texas State Self-Service at . Cancelling FundsIf you wish to cancel all or part of your disbursement(s), please submit a letter requesting cancellation to Financial Aid and Scholarships, J.C. Kellam Building, Suite 220, 601 University Dr., San Marcos, TX 78666. Please do so within 14 days so the funds can be returned to the U.S. Department of Education. If you cancel your award, you will need to return any funds you have received and will be responsible for paying any university charges that were paid for with the proceeds. RefundsFor questions about any refunds once the aid has been applied to your student account, please contact Student Business Services at 512.245.2544 or visit the Student Business Services' Financial Aid Refunds webpage at sbs.txstate.edu/students/fa.html.Attachment E-1Auto Application of Aid NoticeBanner Message Code: FA_APPLY_AID, FA_AUTO_APPLY_SSubject Line: Subject: Not Attending Texas State?Dear XXXX, If you are enrolled for XXXXX XXXX classes at Texas State, but do not plan to attend, it is important that you withdraw prior to the start of classes, no later than XXXX XX. Financial Impact on You This action is especially important if you have accepted your financial aid or have scholarships. In this scenario, your available aid is automatically moved to and may pay your registration bill with Student Business Services. Therefore, unless you withdraw, you may be considered enrolled and paid for the semester and will be subject to any later repayment of loans and other federal aid for such reasons as failure to attend classes, failure to earn at least one passing grade during the semester, etc. This information was communicated via your Terms and Conditions that you signed prior to accepting your financial aid. How to WithdrawRemember that by enrolling in courses, you agree to attend Texas State. If you choose not to attend, you must withdraw prior to the first class day. If you have any questions about withdrawing, please visit the Withdraw From All Classes page or contact the Registrar's Office at (512) 245-2367.Attachment E-2Enrollment Status QuestionBanner Message Code: FA_NEED_ESQSubject Line: Cannot Disburse Your Loans - ESQA0XXXXXXXDear XXX, When accepting your financial aid awards, you were asked if you would be enrolled at least full time for the upcoming academic year. You have not yet answered this question. As a result, your financial aid funds will not disburse until you indicate to Financial Aid and Scholarships your planned enrollment status. Allow Your Aid to DisburseTo do so, please complete the Enrollment Status Question immediately. Visit Texas State Self Service and: Logon to the Financial Aid tabSelect AwardSelect Award for Aid YearSelect Award Year XXXX-XXXX from the dropdown menu and click Submit Select Resources / Additional Information tabSelect an answer to the Enrollment Status QuestionScroll to the bottom of the page and click Submit Information.Attending Less than Full TimeIf you plan to enroll full time, no additional action is required. If you plan to enroll less than full time, you must also complete and submit an Enrollment Change Form so we can make the necessary adjustments to your awards and cost of attendance. Availability of AidOnce these adjustments are made, all aid requirements are met and your aid is ready for disbursement, it will be moved to your student account with Student Business Services no earlier than ten calendar days prior to the start of classes. Any aid available after that point will be moved to your student account within 24 hours of it being ready for disbursement. Processing TimePlease allow 7 – 10 business days for the processing of your Enrollment Change Form.Attachment E-3Need Enrollment Change Form Banner Message Code: FA_NEED_ECFSubject Line: Cannot Disburse Your Loans - ECFXXXXXXXXXDear XXXX, When accepting your financial aid awards, you indicated you will not enroll at least full time for the academic year. You have not yet submitted the required Enrollment Change Form. As a result, your Direct Loan funds will not disburse until you indicate to Financial Aid and Scholarships your planned enrollment status. To do so, please complete the Enrollment Change Form immediately. Once we receive this completed form, we will be able to adjust your awards and cost of attendance based on your planned enrollment. Availability of AidOnce these adjustments are made, all aid requirements are met and your aid is ready for disbursement, it will be moved to your student account with Student Business Services no earlier than ten calendar days prior to the start of classes. Any aid available after that point will be moved to your student account within 24 hours of it being ready for disbursement. Processing TimePlease allow 7 - 10 business days for the processing of your Enrollment Change Form.Attachment E-4Need Enrollment Change Form - Spring Intent to Return After Fall WithdrawalsBanner Message Code:Subject Line: Intent to Return for Spring SemesterDear XXX,Our records indicate that you officially withdrew from the fall semester. Needed ActionIf you plan to attend during the spring semester, please complete the Spring - Enrollment Change Form. Once we receive this completed form, we will be able to adjust your awards and cost of attendance based on your new planned enrollment. Availability of AidOnce these adjustments are made, all aid requirements are met and your aid is ready for disbursement, it will be moved to your student account with Student Business Services no earlier than ten calendar days prior to the start of classes. Any aid available after that point will be moved to your student account within 24 hours of it being ready for disbursement. . Processing TimePlease allow 7 – 10 business days for the processing of your Enrollment Change Form.Attachment E-5Anticipated Hours (Fall or Spring) > Actual EnrollmentBanner Message Code: FA_ENRL_WARN_FT, FA_ENRL_WARN_3Q, FA_ENRL_WARN_HTSubject Line: Fin Aid and HoursDear XXXX,You indicated when accepting your financial aid awards that you would be enrolled at least XXX time. Your current enrollment is below that status, and your loan funds will not disburse until your enrolled hours reflect the status you indicated when accepting your financial aid.Needed ActionIf you plan to add courses during late registration that will bring you up to XXX time status, no action is required. Your loans will disburse once you add the additional courses. However, if your plans have changed and you intend to enroll less than XXX time, please complete the Enrollment Change Form. Once we receive this completed form, we will be able to adjust your awards and cost of attendance based on your new planned enrollment. Availability of AidOnce these adjustments are made, all aid requirements are met and your aid is ready for disbursement, it will be moved to your student account with Student Business Services no earlier than ten calendar days prior to the start of classes. Any aid available after that point will be moved to your student account within 24 hours of it being ready for disbursement.Processing TimePlease allow 7 – 10 business days for the processing of your Enrollment Change Form.Attachment E-6Dropping Summer HoursBanner Message Code: FA_SMR_DROP_INFSubject Line: Summer Census - Avoid RepaymentDear XXXX,This email is an important reminder about your summer enrollment status and the summer financial aid census day of July XX. Both may affect your eligibility for summer financial aid.?Summer Enrollment and Repaying Your AidIf you are, or will, receive a federal Pell Grant, Iraq Afghanistan Service Grant or TEACH Grant, federal regulations require you to be attending (or have completed) the summer courses for which you are enrolled. If on the summer financial aid census day of July XX you are reflected as not being in attendance for a course (or not to have completed a summer course that has already ended), you are assumed not to be in attendance for that course. Your federal aid will then be adjusted or cancelled, as appropriate, based on the courses you are attending or have completed. ??Summer Cost of Attendance and Repaying AidYour summer cost of attendance is calculated based on the information you provided on your summer application. If the number of hours in which you enroll changes, or if your planned enrollment period (i.e., June or July) changes, you may be required to repay a portion of the aid (federal grants and loans) you have received.?Dropping Hours and Repaying AidIf you drop a summer course, even if you completed other courses in different parts of the summer term, you may be required to repay all or a portion of your financial aid. Due to the complexity of the federal aid repayment rules and the number of possible drop/withdraw scenarios, a single communication cannot effectively address how these rules may affect your aid eligibility if you drop or withdraw during the summer. Prior to dropping hours, be sure to visit with a financial aid representative.?What’s the impact on my grant?So, if you are registered for 12 hours but only attend 6 (based on the census day roster), your Pell grant will be reduced from 100% to 50%. Your eligibility for student loans, due to a change in your cost of attendance, may also be reduced or eliminated. Therefore, you may be required to repay federal student loan and grant funds that you have already received. Depending on the amount of the adjustment to your cost of attendance, you may also have to repay state and institutional aid.Attachment E-7Anticipated Hours (Summer) Not > Actual EnrollmentBanner Message Code: FA_ENR_SMR_FT, FA_ENR_SMR_3Q, FA_ENR_SMR_HTSubject Line: Possible Repayment - HoursDear XXX,You indicated on your summer financial aid application that you would be enrolled at least XXX time. Your current enrollment is below that status.Needed ActionIf you plan to add courses during the July-midterm registration period that will bring you up to XXX time status, no action is required. However, if your plans have changed and you intend to enroll less than XXX time, please complete the Summer Enrollment Change Form. Once we receive this completed form, we will be able to adjust your awards and cost of attendance based on your new planned enrollment. Aid AdjustmentWe will review your enrollment status on the July XX, XXXX census date. If your actual enrollment is less than expected, we will reduce your summer cost of attedance to your actual enrollement and reduce your financial aid accordingly. Therefore, it is important that you let us know if your plans have changed so we can adjust your financial aid prior to disbursement. Processing TimePlease allow 7 – 10 business days for the processing of your Summer Enrollment Change Form.Attachment E-8Anticipated Months (Summer) Not > Actual Banner Message Code: FA_ENRL_SMR_2MOSubject Line: Possible RepaymentDear XXXX:You indicated on your summer financial aid application that you would be enrolled in both June and July sessions. You are currently only enrolled in June courses.Needed ActionIf you plan to add courses during the July-midterm registration period, no action is required. However, if your plans have changed and you intend to enroll only for June courses, please complete the Summer Enrollment Change Form. Once we receive this completed form, we will be able to adjust your awards and cost of attendance based on your new planned enrollment. Aid AdjsutmentWe will review your enrollment status on the July XX, XXXX census date. If your actual enrollment is less than expected, we will reduce your summer cost of attedance to your actual enrollement and reduce your financial aid accordingly. Therefore, it is important that you let us know if your plans have changed so we can adjust your financial aid prior to disbursement. Processing TimePlease allow 7 – 10 business days for the processing of your Summer Enrollment Change Form.Attachment E-9Unusual EnrollmentBanner Message Code: FA_ENRDENSubject Line: Your Unusual EnrollmentXXXXXXXXXDear XXXX, As you know from previous correspondence from our office, the U.S. Department of Education has indicated to us that you have unusual enrollment patterns. Under federal regulations, we are required to review your previous transcripts to determine if you are eligible to receive financial aid. Based on an earlier request, you submitted a letter explaining your unusual enrollment patterns. Unfortunately, you did not sufficiently explain in your letter why you failed to earn credit at your previous institutions. Additionally, you did not sufficiently confirm that you did not enroll solely to receive federal financial aid refunds. As a result, you are not eligible to receive federal financial aid. You may file an appeal to the suspension of your financial aid. Appeals will only be approved in the case of special circumstances. Such circumstances may include, but are not limited to, a death in the family, illness of the student or any undue hardship that prohibits the successful completion of coursework.Attachment E-10Unusual Enrollment Appeal DenialBanner Message Code: FA_ENRAPLSubject Line: Unusual Enrollment AppealXXXXXXXXXDear XXXX, We recently completed the review of your appeal of ineligibility for federal aid funds due to an unusual enrollment history. Unfortunately, the appeal did not provide documentation of sufficient circumstances explaining why you did not receive academic credit at previous institutions while receiving Pell grant funds. As a result, your request for reinstatement of eligibility has been denied. You may regain eligibility by registering and completing at least a half-time (6 hours for undergraduates and 5 hours for graduates) course load in your next semester. After completion of that semester, contact Financial Aid and Scholarships to request a re-evaluation of your enrollment history. Attachment G-1FAFSA Renewal DeadlineBanner Message Code: FA_FAFSA_RENEWSubject Line: Renew Your Aid ApplicationDear XXXX,You are currently a financial aid recipient. In order to maximize your financial aid eligibility for next year, you must:Submit by the March 15th Priority Deadline your XXXX-XXXX Free Application for Federal Student Aid (see fafsa.)Meet the general financial aid eligibility requirements (see finaid.txstate.edu/undergraduate/eligibility.html If you follow these steps, you will help maximize your financial aid opportunities.Attachment G-2Reminder to Submit FAFSA – After Spring SemesterBanner Message Code: FA_APPLY_NOWSubject Line: Renew Your Aid ApplicationXXXXXXXXX Dear XXXX, I noticed you’ve not applied for financial aid yet for the upcoming fall semester. Don’t forget, the earlier you apply, the more time our office will have to get your aid ready before the start of the fall semester. Also, your being proactive may help reduce your out-of-pocket used to cover your registration charges. To apply, as you’ve done before, just visit fafsa., login, and select FAFSA Renewal. This application will allow you to apply for grants and government student loans.Attachment G-3FAFSA Income InformationBanner Message Code: Subject Line: FAFSA Income InformationDear XXXX,Thank you for submitting your 2014-2015 Free Application for Federal Student Aid (FAFSA). We have reviewed your FAFSA and noticed that you and your parental income are identical. While this could possibly occur, we are making you aware of the situation. If the income information is incorrect, you will need to log back into the FAFSA website at fafsa.. Once there, please correct the IRS tax return or W-2 data for you or your parent(s).?If the income information is not in error for XXXX, you do not need to take any related action at this time.?Please keep reviewing your e-mails and checking for any outstanding requirements listed on Texas State Self-Service at ssb.txstate.edu.Attachment G-4TEXAS Grant Renewal DeadlineBanner Message Code: FA_TXGR_RENEWSubject Line: TEXAS Grant Renewal DeadlineDear XXXX,You are currently a recipient of the TEXAS Grant. In order to receive these funds next year, you must:Submit by the March 15th Priority Deadline your XXXX-XXXX Free Application for Federal Student Aid, if you have not already done so (see fafsa.)Meet the general financial aid eligibility requirements (see finaid.txstate.edu/undergraduate/eligibility.html Meet the TEXAS Grant renewal criteria (see finaid.txstate.edu/undergraduate/maintain/txgrant.html)If you follow these steps, you will help maximize your financial aid opportunities.Attachment G-5Summer Application NoticeBanner Message Code: FA_SUAPP_NOTICESubject Line: Apply for Summer AidSocial Media: Twitter- Coming to summer school? Financial Aid needs to know! Visit Financial Aid now to fill out the summer financial aid form.Dear XXXX: Summer is quickly approaching. This email is a reminder of what you need to complete in order to receive financial aid for summer XXXX. The Texas State Summer Financial Aid Application is available to you online at finaid.edu. The priority deadline to submit the application is March 1. If you do not submit the application by the priority deadline, we will not be able to guarantee that any aid for which you are eligible will be available for the payment deadline in late May.Also, below are a few points you may want to consider:Summer is a continuation of the current school year. If you have exhausted all of your eligibility (including federal loans) in the fall and spring, you may not be eligible for summer aid. You must be enrolled at least half time in order for the aid to be applied to your tuition bill. For instance, if you take 3 hours in the first summer module and 3 hours in the second summer module as an undergraduate, you may need to prepare to pay out of pocket until you actually reach half-time status (i.e., at the beginning of second module). We review Satisfactory Academic Progress (SAP) at the end of the spring semester once grades post. If you are not meeting SAP requirements at that time and have already been awarded, your awards will be cancelled. You can view the criteria at finaid.txstate.edu/ Undergraduate – Maintain My Eligibility.Attachment G-6Top 10% Scholarship RenewalBanner Message Code: FA_TOP10_RENEWSubject Line: Renew Your Top 10% ScholarshipDear XXXX,You are currently a recipient of the Top 10% Scholarship. If you are interested in renewing your Top 10% Scholarship, you must do so by completing your renewal Free Application for Federal Student Aid (FAFSA) well before March 15th prior to the upcoming academic year. We must have a processed FAFSA on file by March 15th.In addition to meeting the general eligibility requirements for the Top 10% Scholarship, you must also meet the Top 10% Scholarship Satisfactory Academic Progress (SAP) requirements to maintain your eligibility. Failure to do so will result—according to state regulations—in your no longer being eligible to receive the Top 10% Scholarship. You must also have financial need, enroll full-time in the upcoming fall semester and maintain full-time status through the 12th class day.Please note that the amount for renewal Top 10% Scholarships has decreased to $1,000 for the 2014-2015 academic year. For more details on the renewal criteria, visit the Financial Aid and Scholarships webpage at Top 10% Scholarship SAP.Attachment G-7Drug Conviction – Shorten Period of Aid Ineligibility Banner Message Code: Subject Line: Shorten Aid Ineligibility PeriodDear XXXX,According to the FAFSA, you are ineligible for Title IV financial aid due, at least in part, to a drug-related conviction. However, you can shorten this period of ineligibility by taking one of the following steps:Successfully completing an approved drug rehabilitation program that includes passing two unannounced drug testsPassing two unannounced drug tests administered by an approved drug rehabilitation programHaving the conviction reversed, set aside or otherwise rendered invalidOnce you have completed one of the above actions, please provide documentation to our office. We will then resume the review of your financial aid file.Attachment G-8Late Aid Application Selected for Verification – Aid Not Available for Payment Deadline Banner Message Code: FA_LATE_FAFSASubject Line: Your Late Aid ApplicationDear XXXX,We recently received your Free Application for Federal Student Aid. Due to the lateness of your application, your application having been selected by the federal government for verification, and the verification processing time required by you and our office, we do not expect your aid to be available to you by the fall 2014 payment deadline of August 21. Our office wanted to make you aware of this issue so you could plan accordingly. One option to assist you may be to pursue an emergency tuition loan available through Student Business Services at sbs.txstate.edu.Attachment G-9Pell For Undergraduate ProgramsBanner Message Code: FA_XXXXSubject Line: Pell GrantDear XXXX,We noticed that you may start a graduate program in the future and may be registering for some graduate level courses in the upcoming semester. However, our records indicate that you are still an undergraduate student.?Since you are a Pell grant recipient, we wanted to make sure you were aware that the Pell grant can only be awarded for undergraduate coursework. As a result, the amount of your Pell grant will be disbursed based on the number of undergraduate hours in which you are enrolled.?We wanted to make sure you understood this requirement so you could plan accordingly.Attachment H-1Hold on Spring Disbursement NoticeBanner Message Code: FA_PA_HOLDSubject Line: Hold on Spring Aid Dear XXXX,????????????????????????????????????????????????????????????????? We have received your application for spring financial aid at Texas State University. Your financial aid has been awarded. However, no aid will be disbursed to your student account with Student Business Services due to your having been awarded spring aid at the school from which you are transferring. Please request that the school cancel your spring aid. We will verify the aid is cancelled via the federal website. Once the aid is cancelled at the other school, we will continue processing your file.Attachment H-2Hold on Summer Awarding – Bad SAP during SpringBanner Message Code: FA_SMR_BADSAPSubject Line: Ineligible for Summer Aid Dear XXXX:We recently received your Summer Financial Aid Application. Unfortunately, you are not currently meeting the Satisfactory Academic Progress (SAP) requirements for financial aid eligibility. Therefore, we cannot process your summer aid application. If after the next annual evaluation (end of spring semester) you are determined to be meeting SAP, we will resume the review and processing of your summer application. Limited Summer AidSince most funds are awarded on a first-come, first-served basis, there is no guarantee that you will be funded for the summer or, if financial aid is awarded, that the funds will be available prior to the start of your summer course(s).Attachment L-1Loan Debt Is Over $25,000 NoticeBanner Message Code: FA_FACONSubject Line: Your Loan Debt Is Over $25,000Dear XXXX,I hope your semester is going well. In reviewing your financial aid file, we noticed that you have borrowed over $25,000 in federal student loans to help pay your educational costs. When students reach or exceed this level of borrowing, we highly recommend they complete Financial Awareness Counseling so that they will have a better understanding of their repayment obligation and options upon graduation. This counseling can be accessed at . View Your Loan IndebtednessTo view your actual loan indebtedness, you can visit the federal National Student Loan Data System at nslds.. It’s important to note that students with a loan indebtedness of $25,000 can expect to make repayments of approximately $262 per month for 10 years (120 months). So, if you haven’t already, be sure to develop a budget that helps you minimize the need to borrow.Attachment L-2Student Loan - Missing MPNBanner Message Code: FA_NEED_STU_MPNSubject Line: Incomplete Student Loan - MPNXXXXXXXXXDear XXXXOur records indicate that you accepted a Federal Direct Loan for the XXXX-XXXX academic year, but you have not completed the necessary steps to allow the loan to disburse. We encourage you to complete this process as soon as possible so you do not experience any delays in the disbursement of your loan during the upcoming registration-payment period. Please complete the electronic promissory note online at . You will use your FAFSA user ID and password to sign the promissory note. After completing this step, please allow 5 business days for this requirement to reflect as satisfied on Self-Service. We hope you have a great year!Attachment L-3Student Loan - Missing MPN and Entrance CounselingBanner Message Code: FA_NEED_EC_MPNSubject Line: Incomplete Student Loan – MPN/ECXXXXXXXXXDear XXXXOur records indicate that you accepted a Federal Direct Loan for the XXXX-XXXX academic year, but you have not completed the necessary steps to allow the loan to disburse. We encourage you to complete this process as soon as possible so you do not experience any delays in the disbursement of your loan during the upcoming registration-payment period. Please complete entrance counseling and the electronic promissory note online at . You will use your FAFSA user ID and password to sign the promissory note. After completing these steps, please allow 5 business days for these requirements to reflect as satisfied on Self-Service. We hope you have a great year!Attachment L-4Student Loan - Missing Entrance CounselingBanner Message Code: FA_NEED_DLENTRSubject Line: Incomplete Student Loan – ECXXXXXXXXXDear XXXXOur records indicate that you accepted a Federal Direct Loan for the XXXX-XXXX academic year, but you have not completed the necessary steps to allow the loan to disburse. We encourage you to complete this process as soon as possible so you do not experience any delays in the disbursement of your loan during the upcoming registration-payment period. Please complete entrance counseling online at . After completing this step, please allow 5 business days for this requirement to reflect as satisfied on Self-Service. We hope you have a great year!Attachment L-5Exit Counseling Notice – To all withdrawn studentsBanner Message Code: FA_EXIT_REQSubject Line: Exit Counseling RequirementXXXXXXXXXDear XXXXIf you are a federal loan borrower, you are required to complete Exit Counseling upon withdrawing, dropping below half-time enrollment or graduating from Texas State University. Exit counseling helps federal student loan borrowers understand how to repay their loans and reviews deferment and repayment plan options. Exit counseling also discusses borrower’s rights and responsibilities.Below is the website to complete Exit Counseling as well as the Exit Counseling Guide to help you through the loan repayment process.Exit Counseling - Exit Counseling Guide For Federal Student Loan BorrowersIf you have any questions, please contact our office at 512.245.2315..Attachment L-6Initial B-On-Time OfferBanner Message Code: FA_BONTMI_OFFERSubject Line: Your B-On-Time AwardXXXXXXXXXDear XXXXCongratulations! You have been offered the B-On-Time Loan, which is a 0% interest loan that you will not have to repay if you meet the forgiveness requirements. For more information on the B-On-Time Loan program, including the requirements to have the loan forgiven, please visit and click on the Texas B-On-Time Loan (BOT) link. If you are interested in the B-On-Time Loan, please log in to Texas State Self-Service at to accept the award. You will need to complete the B-On-Time application and promissory note at , which will be available online about 7-10 business days after accepting the loan. You will also need to complete B-On-Time Loan Counseling at typically takes two to three weeks from the time you complete the promissory note and loan counseling for your aid to disburse. Once the lender sends the funds to Texas State, your aid will be applied to any balance you have with Student Business Services and any remaining amount will be refunded to you. If you do not wish to receive the B-On-Time Loan, please decline your award so that we may offer it to another student. If you do not accept your loan within two weeks, we will cancel the award and offer the funds to another student.Attachment L-7Late Alternative (Private) Loan ApplicationBanner Message Code: FA_LATE_ALTNSubject Line: Your Private Loan ApplicationXXXXXXXXXDear XXXXWe recently received your alternative (private) loan application. Due to the lateness of your application, required processing times by our office and your lender, and the federally-required three to seven business days waiting period, we do not expect your loan funds to be available to you by the fall 2015 payment deadline of August 20. Our office wanted to make you aware of this issue so you could plan accordingly. One option to assist you may be to pursue an emergency tuition loan available through Student Business Services at sbs.txstate.edu.Attachment M-1Tracking Incomplete – Not AdmittedBanner Message Code: FA_TRACKING_ADM, FA_TRACK_ADM_PASubject Line: Incomplete Aid FileDear XXXX,We have received your Free Application for Federal Student Aid (FAFSA). We cannot process your XXXX financial aid application until you submit certain additional documents. To view the additional information that is needed to complete your financial aid file, please visit Texas State Self-Service at . After logging into Self-Service, select XXXX. Please read the directions carefully and submit all requested information.Not Yet AdmittedAs an applicant for admission who has not yet been admitted to Texas State, you will need to login to the above page using your Texas State ID: AXXXXXXXX. Please bear in mind that this credential is different from the one you may be using to check on the status of your admission application, which starts with the letter E. You will also be prompted for a PIN. For convenience, your PIN is your date of birth in the MMDDYY format (no hyphens, periods or slashes).Attachment M-2Tracking Incomplete - Admitted ApplicantsBanner Message Code: FA_TRACKING, FA_TRACK_PAPERSubject Line: Incomplete Aid FileID: AXXXXXXXXDear XXXX,In order to allow us to move forward with the processing of your financial aid or scholarship file for XXXX, you must complete certain additional requirements. If you were awarded recently, the additional information may simply be related to your need to complete the Terms and Conditions and other documents associated with your new awards. Occasionally, changes to your awards or file may require us to collect additional documentation from you, even after you have received your funds. This additional documentation may be needed to confirm your eligibility for the funds you have already received.Limited Time to ActPlease remember to submit the requested items within three weeks. Due to limited funds, deadlines and other federal and state requirements, we need you to take timely action in order to assist you. Access Your FA InformationTo view the additional information that is needed to complete your file, please visit Texas State Self-Service at ssb.txstate.edu. Once you log into Student Self-Service, choose Eligibility and select XXXX. Please read the directions carefully and submit all requested information. Once this information has been received and reviewed by our office, we will resume the processing of your financial aid or scholarship file. Processing TimeframePlease allow 7-10 business days from the date you submit a document for it to be processed and its status updated on Self-Service. If you have already submitted the required documents, please disregard this message.Attachment M-3Tracking Incomplete - Admitted Applicants – Reminder Prior to Start of SemesterBanner Message Code: FA_JUL_MISS_REQ, FA_DEC_MISS_REQSubject Line: Incomplete Aid FileSocial MediaTwitter: Don’t panic, get manic! Make sure your financial aid is lined up by 7/10 for the 8/20 fall payment deadline.Facebook: The payment deadlines for fall are fast approaching! Visit Self-Service Banner at and follow up with any requirements to make sure your financial aid is ready to pay the bill. Shoot us a line at FinancialAid@txstate.edu or 512.245.2315 if you have any questions.Dear XXXX,You have applied for financial aid, but your file is not complete. As a result, your financial aid may not be available to you by the XXXX payment deadline of XXXX. To avoid having to find alternative resources to help pay your registration bill, please AND NO LATER THAN JULY XX:Logon to the Texas State Self-Service page at Select the Financial Aid tabSelect EligibilitySelect the XXXX-XXXX Award Aid Year from the dropdown menu and click SubmitSelect Unsatisfied Requirements Complete the unsatisfied items If the only unsatisfied items are related to a student and/or parent loan (e.g., entrance loan counseling, master promissory note, etc.) that you do not want to borrow, be sure to cancel the loan offer. To do so, you can call us at 512.245.2315.Limited Time to ActBy taking these steps now, you can help make sure your aid is available to help pay your XXXX registration bill. If you do not act immediately, there may be little we can do to assist you due to the time it takes to process documents and other items during this busy time of the year. If you have completed the unsatisfied items within the last couple of days, please allow our office several additional days to process them.Attachment M-4Missing FAFSA for TEXAS Grant Renewal DeadlineBanner Message Code: FA_TXGR_NOFAFSASubject Line: Missed TEXAS Grant RenewalXXXXXXXXX Dear XXXX, You have missed the March 15th deadline to renew your TEXAS Grant at Texas State University. Funds are now extremely limited. If you want any chance to be considered for this award, you must immediately submit a XXXX-XXXX Free Application for Federal Student Aid at fafsa.. Once funds are exhausted, you will lose the opportunity to receive this free money to help pay your tuition and fees this year at Texas State.Attachment M-5Missing Item Request for TEXAS GrantBanner Message Code: FA_TXGR_NEEDDOCSubject Line: Missing Docs for TEXAS GrantXXXXXXXXX Dear XXXX, You have missed the priority deadline to renew your TEXAS Grant at Texas State University. Funds are now extremely limited. If you want any chance to be considered for this award, you must immediately submit any missing items listed at Texas State Self-Service under Eligibility Requirements. Once funds are exhausted, you will lose the opportunity to receive this free money to help pay your tuition and fees this year at Texas State.Attachment PWeb Proxy Access NoticeBanner Message Code: FA_FRTR_PROXYSubject Line: Release of Student InfoDear XXXX,We’re very excited about your decision to attend Texas State. As you make preparations for this exciting time, you may want to allow your parents (or spouse) access to view or be informed about your financial aid information. This step can save you time and enable your parents to access your aid information without your having to be present. If you decide you want to grant your parents access to view, listen or discuss with us your financial aid, you can do so in two ways:Grant Online View-Only AccessVisit Texas State Self-Service at . After you login, select the Proxy Access tab at the top. Once you complete the setup information for your parents (or spouse), they will be sent an email instructing them how to logon and view your aid information.Grant Phone or In-Person AccessVisit registrar.txstate.edu and on the left-hand menu select Family Educational Rights and Privacy Act (FERPA). Then select, complete and submit the Grant Access to Student Record Form. Be sure to give your parents (or spouse) the password you indicate on the form and check the box for Financial Aid Records. Taking these steps can save you time by allowing those you trust to have access to your financial aid information at Texas State University. We look forward to seeing you during the upcoming semester.Attachment R-1Repayment – Enrolled Fall But No Longer Enrolled for SpringBanner Message Code: FA_COA_LH_ADJ_PSubject Line: Repayment – Not Enrolled SpringDear XXXX,According to 12th class day enrollment data for spring XXXX, you are no longer enrolled at Texas State University. Your financial aid was originally calculated with the assumption (based on your acceptance of awards) that you would be enrolled for both the fall and spring semesters. Since you are not enrolled in the spring, your cost of attendance (i.e., maximum student budget), calculated federal need and financial aid have been adjusted.Unfortunately, due to this adjustment, you are no longer eligible for a portion of the financial aid that you received in the fall semester. As a result, you are required, as set forth by federal regulations, to repay the aid for which you are no longer eligible. Repayment AmountThe amount that needs to be repaid has been placed on your student account, which can be accessed by visiting the Student Business Services payment link at Reduction of RepaymentIf you incurred educational-related expenses above those in the standard cost of attendance (undergraduate or graduate) in the fall semester, or you had other educational-related expenditures (e.g., dependent care, first-time licensure, disability, etc.) not addressed in the cost of attendance, please let us know. We may be able to include these additional expenses and possibly reduce or eliminate the amount you are required to pay.Attachment R-2Repayment – Not Enrolled for Expected Hours But > Half-Time StatusBanner Message Code: Subject Line: Financial Aid RepaymentID: AXXXXXXXXDear XXXX, As previously communicated (e.g., in the Terms and Conditions, email, etc.), your financial aid was based on the assumption that you would be enrolled as XXXX student. According to 12th class day enrollment data for XXXX XXXX, you are enrolled less than that status. Therefore, we are required to adjust your financial aid accordingly. Unfortunately, you are no longer eligible for a portion of the financial aid you have already received. As a result, you are required, as set forth by federal regulations, to repay the aid for which you are no longer eligible. Repayment AmountThe amount which needs to be repaid has been placed on your student account, which can be accessed by visiting the Student Business Services payment link at . Possible Reduction of RepaymentIf you incurred educational-related expenses above those in the standard cost of attendance (undergraduate or graduate) in the fall semester, or you had other educational-related expenditures (e.g., dependent care, first-time licensure, disability, etc.) not addressed in the cost of attendance, please let us know. We may be able to include these additional expenses and possibly reduce or eliminate the amount you are required to pay.Attachment R-3Repayment – Not Enrolled for Expected Hours But < Half-Time StatusBanner Message Code: Subject Line: Financial Aid RepaymentID: AXXXXXXXXDear XXXX, As previously communicated (e.g., in the Terms and Conditions, email, etc.), your financial aid was based on the assumption that you would be enrolled as a XXXX student. According to 12th class day enrollment data for XXXX, you are enrolled less than that status. Therefore, we are required to adjust your financial aid accordingly. Unfortunately, you are no longer eligible for a portion of the financial aid you have already received. As a result, you are required, as set forth by federal regulations, to repay the aid for which you are no longer eligible. Repayment AmountThe amount which needs to be repaid has been placed on your student account, which can be accessed by visiting the Student Business Services payment link at SSummer Financial Aid Application Receipt ConfirmationBanner Message Code: TBDSubject Line: Summer Application Received Dear XXXX:This email is to confirm that we have received your Summer Financial Aid Application. We will begin processing your application as quiclly as possible. If you did not submit the application by the March 1st priority deadline, we will not be able to guarantee that any aid for which you are eligible will be available for the payment deadline in late May.Also, below are a few points you may want to consider:Summer is a continuation of the current school year. If you have exhausted all of your eligibility (including federal loans) in the fall and spring, you may not be eligible for summer aid. You must be enrolled at least half time in order for the aid to be applied to your tuition bill. For instance, if you take 3 hours in the first summer module and 3 hours in the second summer module as an undergraduate, you may need to prepare to pay out of pocket until you actually reach half-time status (i.e., at the beginning of second module). We review Satisfactory Academic Progress (SAP) at the end of the spring semester once grades post. If you are not meeting SAP requirements at that time and have already been awarded, your awards will be cancelled. You can view the criteria at finaid.txstate.edu/ Undergraduate – Maintain My Eligibility.Attachment S-AAttachment S-I-1Missing Scholarship Essay BBanner Message Code: FA_NO_ESSAYBSubject Line: Missing Scholarship Essay BA0XXXXXXXDear XXXX, Thank you for your interest in Texas State University. We have received your scholarship application. However, our records indicate that you are missing essay B. Freshmen scholarships applicants are required to submit both essays B and C. In order to submit your missing essay, please log back onto and follow these steps: On the home screen after you login, click on the My Essays tabClick View or Submit Essay next to your Texas State University entryClick Save or Submit on the essay you would like to add or editAdd or edit your essayClick on Review Formatted EssayAt this point, you can go back and edit essay, save essay and submit later or submit the essay.Do not submit until you are sure the essay is correct. You will only be able to edit each essay one time.You must complete essay B by December 15th in order for your scholarship application to be considered complete and on-time. If you meet initial eligibility requirements for the Terry Scholarship, you may be contacted in early January and asked to submit two letters of recommendation. Be advised, this letter is not a letter of acceptance for admission to Texas State University. Only students admitted to Texas State by the December 15th scholarship deadline will be considered for competitive scholarships.Attachment S-I-2Missing Scholarship Essay CBanner Message Code: FA_NO_ESSAYCSubject Line: Missing Scholarship Essay CA0XXXXXXXDear XXXX, Thank you for your interest in Texas State University. We have received your scholarship application. However, our records indicate that you are missing essay C. Freshmen scholarships applicants are required to submit both essays B and C. In order to submit your missing essay, please log back onto and follow these steps: On the home screen after you login, click on the My Essays tabClick View or Submit Essay next to your Texas State University entryClick Save or Submit on the essay you would like to add or editAdd or edit your essayClick on Review Formatted EssayAt this point, you can go back and edit essay, save essay and submit later or submit the essay.Do not submit until you are sure the essay is correct. You will only be able to edit each essay one time.You must complete essay C by December 15th in order for your scholarship application to be considered complete and on-time. If you meet initial eligibility requirements for the Terry Scholarship, you may be contacted in early January and asked to submit two letters of recommendation. Be advised, this letter is not a letter of acceptance for admission to Texas State University. Only students admitted to Texas State by the December 15th scholarship deadline will be considered for competitive scholarships.Attachment S-I-3Missing Both Scholarship EssaysBanner Message Code: FA_BOTH_ESSAYSSubject Line: Missing Scholarship EssaysA0XXXXXXXDear XXXXThank you for your interest in Texas State University. We have received your scholarship application. However, our records indicate that you are missing essays B and C. Freshmen scholarships applicants are required to submit both essays B and C. In order to submit your missing essays, please log back onto and follow these steps: On the home screen after you login, click on the My Essays tabClick View or Submit Essay next to your Texas State University entryClick Save or Submit on the essay you would like to add or editAdd or edit your essayClick on Review Formatted EssayAt this point, you can go back and edit essay, save essay and submit later or submit the essay.Do not submit until you are sure the essay is correct. You will only be able to edit each essay one time.You must complete both essays B and C by December 15th in order for your scholarship application to be considered complete and on-time. If you meet initial eligibility requirements for the Terry Scholarship, you may be contacted in early January and asked to submit two letters of recommendation. Be advised, this letter is not a letter of acceptance for admission to Texas State University. Only students admitted to Texas State by the December 15th scholarship deadline will be considered for competitive scholarships.Attachment S-P-1Freshman Scholarship Application – ReceivedBanner Message Code: FA_SCHOL_FRESHSubject Line: Scholarship Application ReceivedA0XXXXXXXDear XXXX, Thank you for submitting a freshman scholarship application to Texas State University for the upcoming academic year. Important Reminders Freshman scholarship applicants are required to submit both essays B and C. If you submitted your application but failed to submit one or both of the required essays, you can log back into ApplyTexas to submit the missing essay(s) before December 15th. In order to submit your missing essay(s), please log back onto and follow these steps: On the home screen after you login, click on the My Essays tabClick View or Submit Essay next to your Texas State University-San Marcos entryClick Save or Submit on the essay you would like to add or editAdd or edit your essayClick on Review Formatted EssayAt this point, you can go back and edit essay, save essay and submit later, or submit the essay. Do not submit until you are sure the essay is correct. You will only be able to edit each essay one time. If your application meets initial eligibility criteria for the Terry Foundation Scholarship, you may be contacted in early January and asked to submit two letters of recommendation; one of which needs to be from a high school teacher, advisor, counselor or administrator. Please view our Freshman Scholarships page for more information. Thank you again for submitting your scholarship application. We are excited about your interest in Texas State and look forward to reviewing your scholarship application. Sincerely, Stephanie Lopez Assistant Director Financial Aid and Scholarships Texas State University-San MarcosAttachment S-P-2Transfer Scholarship Application – ReceivedBanner Message Code: FA_SCHOL_TRSFSubject Line: Scholarship Application ReceivedA0XXXXXXXDear XXXX, Thank you for submitting a transfer scholarship application to Texas State University for the upcoming academic year. Please remember that you must be admitted to Texas State by March 1st in order to be considered for scholarships. You must have submitted at least one essay topic (i.e., A, B, C, D or E) online at in order to have a completed Texas State scholarship application and be considered for scholarships at Texas State. You must enroll as a transfer student in the summer or fall semester in order to be considered for transfer scholarships. If you enroll prior to summer, you are considered a continuing Texas State student for scholarships purposes. Please view the continuing scholarship page at finaid.txstate.edu for more information. If your application meets initial eligibility criteria for the Terry Transfer Foundation Scholarship, you may be contacted to submit additional information. Please view our Transfer Scholarships page for more information. Thank you again for submitting your scholarship application. We are excited about your applying for scholarships at Texas State and look forward to reviewing your scholarship application. Sincerely, Stephanie Lopez Assistant Director Financial Aid and Scholarships Texas State University-San MarcosAttachment SAP-N-1Reminder to Meet SAPBanner Message Code: FA_SAP_REMINDSubject Line: Important Financial Aid SAP InformationDear XXXX:?????????????????????????????????????????????????????????????????????????????? As a financial aid applicant, you must meet certain minimum satisfactory academic progress (SAP) requirements in order to remain eligible for financial aid. It is the government’s intent that only students making reasonable progress toward completion of their eligible post-baccalaureate teacher certificate or degree programs receive federal financial aid. If you fail to meet any of these minimum standards, you will be placed on immediate financial aid suspension and become ineligible for future aid. Appeal ProcessIf you are placed on suspension, you may appeal. However, you must satisfy demanding criteria (e.g., document extenuating circumstances, demonstrate your ability to regain SAP within a reasonable timeframe, etc.) in order to have your appeal considered for possible approval.For more comprehensive information about the SAP requirements, please visit our SAP webpage for undergraduates or graduates and our online SAP video.Attachment SAP-N-2FA Ineligibility Due to SAP (Annual)Banner Message Code: FA_SAP_XXXXSubject Line: Suspension of Your AidDear XXXX,If you have recently graduated, please disregard this notice.Your eligibility for financial aid has been suspended due to your academic performance. Federal Satisfactory Academic Progress (SAP) rules require you to meet certain minimum academic standards in order to remain eligible for financial assistance. The requirements are that you: 1) maintain a minimum cumulative Texas State GPA; 2) complete at least 67% of all your coursework; and 3) not exceed a maximum limit of attempted hours toward your degree or post-baccalaureate teacher certificate program. You can view these criteria in more detail on the Financial Aid and Scholarships webpage at Undergraduate – Maintain My Eligibility or Graduate – Maintain My Eligibility.Specific Reason for Suspension of AidYour financial aid eligibility has been suspended due to your:Not having earned the required minimum cumulative Texas State GPANot having completed at least 67% of all your courseworkHaving exceeded the maximum limit of attempted hours toward your degree or post-baccalaureate teacher certificate programReinstatementOnce on financial aid suspension, you may have your aid reinstated in one of the following manners:Continue to attend Texas State without financial aid and meet the SAP requirements. If at the next evaluation period (end of spring semester) you are meeting the SAP requirements, you will be eligible to receive future financial aid as long as you continue to meet the SAP requirements. If you meet the SAP requirements prior to the standard evaluation period at the end of spring, you may file an appeal with Financial Aid and ScholarshipsFile an appeal demonstrating mitigating circumstances and be approved for an exemption to the SAP requirements. Appeal ProcessYou may file an appeal. Appeals will only be approved in the case of special circumstances. There is no guarantee of approval. Mitigating circumstances may include, but are not limited to, a death in the family, illness of the student or any undue hardship that prohibits the successful completion of coursework.?An appeal must include the following:Your name, Texas State ID number and email address A written description that addresses why you failed to meet SAP A written description of what has changed in your situation to enable you to demonstrate SAP at the next evaluation point Documentation to support any claims If appealing because you have exceeded the maximum timeframe or because of a change in major, a degree plan (available online at XXX) must be submitted showing the number of hours remaining until graduation. Your signatureAn appeal form, which is available at finaid.txstate.edu/contact/contact/fw If your appeal meets all the above requirements, Financial Aid and Scholarships will request from your academic advisor either: 1) documentation confirming that you can either within a single semester regain SAP eligibility; or 2) an academic plan that demonstrates you can meet SAP by a specified and reasonable point in time with measurable milestones for each semester. If your appeal is approved, our office will send you a copy of the academic plan for financial aid purposes (which may be different than what you need to do academically with respect to your individual degree or post-baccalaureate teacher certificate program).Due to the comprehensive nature of the appeal review process, it will take approximately 4 – 6 weeks for a decision to be made regarding your appeal.For more detail on the Financial Aid and Scholarships webpage at Undergraduate – Maintain My Eligibility or Graduate – Maintain My Eligibility.Attachment SAP-N-3FA Ineligibility Due to SAP (Not Meeting Probationary Semester Requirements)Banner Message Code: FA_FAIL_APEL_1Subject Line: Suspension of Your Aid – Post Prob. Sem.Dear XXXX,This past semester, you were eligible for financial aid based on the approval of your appeal to the Satisfactory Academic Progress (SAP) requirements for financial aid eligibility. As a result, you were granted one semester to regain SAP. However, you did not regain SAP after the one semester.Therefore, your eligibility for financial aid has been suspended due to your academic performance. Federal Satisfactory Academic Progress (SAP) rules require you to now meet certain minimum academic standards in order to remain eligible for financial assistance. The requirements are that you: 1) maintain a minimum cumulative Texas State GPA; 2) complete at least 67% of all your coursework; and 3) not exceed a maximum limit of attempted hours toward your degree or post-baccalaureate teacher certificate program. You can view these criteria in more detail on the Financial Aid and Scholarships webpage at Undergraduate – Maintain My Eligibility or Graduate – Maintain My Eligibility.ReinstatementOnce on financial aid suspension, you may have your aid reinstated in one of the following manners:Continue to attend Texas State without financial aid and meet the SAP requirements. If at the next evaluation period (end of spring semester) you are meeting the SAP requirements, you will be eligible to receive future financial aid as long as you continue to meet the SAP requirements. If you meet the SAP requirements prior to the standard evaluation period at the end of spring, you may file an appeal with Financial Aid and Scholarships.File an appeal demonstrating new mitigating circumstances (which have not been the basis of a previously approved appeal to the SAP requirements) and be approved for an exemption to the SAP rules. Appeal ProcessYou may file an appeal. Appeals will only be approved in the case of new special circumstances that have not been the basis of a previously approved appeal to the SAP requirements. There is no guarantee of approval. Mitigating circumstances may include, but are not limited to, a death in the family, illness of the student or any undue hardship that prohibits the successful completion of coursework.?An appeal must include the following:Your name, Texas State ID number and email address A written description that addresses why you failed to meet SAP (circumstances must be new and have not been the basis of a previously approved appeal to the SAP requirements))A written description of what has changed in your situation to enable you to demonstrate SAP at the next evaluation point Documentation to support any claims If appealing because you have exceeded the maximum timeframe or because of a change in major, a degree audit (available online at Texas State Self Service) must be submitted showing the number of hours remaining until graduation. Your signature If your appeal meets all the above requirements, Financial Aid and Scholarships will request from your academic advisor either: 1) documentation confirming that you can either within a single semester regain SAP eligibility; or 2) an academic plan that demonstrates you can meet SAP by a specified and reasonable point in time with measurable milestones for each semester. If your appeal is approved, our office will send you a copy of the academic plan for financial aid purposes (which may be different than what you need to do academically with respect to your individual degree or post-baccalaureate teacher certificate program).Due to the comprehensive nature of the appeal review process, it will take approximately 4 – 6 weeks for a decision to be made regarding your appeal.For more details, visit the Financial Aid and Scholarships webpage at Undergraduate – Maintain My Eligibility or Graduate – Maintain My Eligibility.Attachment SAP-N-4FA Ineligibility Due to SAP (Not Meeting Academic Plan Requirements)Banner Message Code: FA_FAIL_APEL_PLSubject Line: Suspension of Your Aid – PlanDear XXXX,This past semester, you were eligible for financial aid based on the approval of your appeal to the Satisfactory Academic Progress (SAP) requirements for financial aid eligibility. As a result, you were placed on an academic plan for financial aid. However, you did not meet the requirements of this plan.Therefore, your eligibility for financial aid has been suspended due to your academic performance. Federal Satisfactory Academic Progress (SAP) rules require you to now meet certain minimum academic standards in order to remain eligible for financial assistance. The requirements are that you: 1) maintain a minimum cumulative Texas State GPA; 2) complete at least 67% of all your coursework; and 3) not exceed a maximum limit of attempted hours toward your degree or post-baccalaureate teacher certificate program. You can view these criteria in more detail on the Financial Aid and Scholarships webpage at Undergraduate – Maintain My Eligibility or Graduate – Maintain My Eligibility.ReinstatementOnce on financial aid suspension, you may have your aid reinstated in one of the following manners:Though you did not meet the requirements of your plan, you may now be meeting SAP. If you believe you are currently meeting SAP and do not wish to wait until the next annual evaluation period (at the end of the spring semester) to be reinstated for aid, you can submit an appeal requesting reinstatement based on your now meeting SAP.Continue to attend Texas State without financial aid and meet the SAP requirements. If at the next evaluation period (end of spring semester) you are meeting the SAP requirements, you will be eligible to receive future financial aid as long as you continue to meet the SAP requirements. If you meet the SAP requirements prior to the standard evaluation period at the end of spring, you may file an appeal with Financial Aid and Scholarships.File an appeal demonstrating new mitigating circumstances (which have not been the basis of a previously approved appeal to the SAP requirements) and be approved for an exemption to the SAP rules. Appeal ProcessYou may file an appeal. Appeals will only be approved in the case of new special circumstances that have not been the basis of a previously approved appeal to the SAP requirements. There is no guarantee of approval. Mitigating circumstances may include, but are not limited to, a death in the family, illness of the student or any undue hardship that prohibits the successful completion of coursework.?An appeal must include the following:Your name, Texas State ID number and email address A written description that addresses why you failed to meet SAP (circumstances must be new and have not been the basis of a previously approved appeal to the SAP requirements)A written description of what has changed in your situation to enable you to demonstrate SAP at the next evaluation point Documentation to support any claims If appealing because you have exceeded the maximum timeframe or because of a change in major, a degree audit (available online at Texas State Self Service) must be submitted showing the number of hours remaining until graduation. Your signature If your appeal meets all the above requirements, Financial Aid and Scholarships will request from your academic advisor either: 1) documentation confirming that you can either within a single semester regain SAP eligibility; or 2) an academic plan that demonstrates you can meet SAP by a specified and reasonable point in time with measurable milestones for each semester. If your appeal is approved, our office will send you a copy of the academic plan for financial aid purposes (which may be different than what you need to do academically with respect to your individual degree or post-baccalaureate teacher certificate program).Due to the comprehensive nature of the appeal review process, it will take approximately 4 – 6 weeks for a decision to be made regarding your appeal.For more details, visit the Financial Aid and Scholarships webpage at Undergraduate – Maintain My Eligibility or Graduate – Maintain My Eligibility.Attachment SAP-N-5FA Ineligibility Due to SAP (Not Meeting SAP After Academic Plan Ends)Banner Message Code: FA_FAIL_APEL_ENSubject Line: Suspension of Your Aid Dear XXXX,This past semester, you were eligible for financial aid based on the approval of your appeal to the Satisfactory Academic Progress (SAP) requirements for financial aid eligibility. As a result, you were placed on an academic plan for financial aid. The final semester of your academic plan was XXXX XXXX, and you were required to meet SAP at the end of that semester. However, you did not do so.Therefore, your eligibility for financial aid has been suspended due to your academic performance. Federal Satisfactory Academic Progress (SAP) rules require you to now meet certain minimum academic standards in order to remain eligible for financial assistance. The requirements are that you: 1) maintain a minimum cumulative Texas State GPA; 2) complete at least 67% of all your coursework; and 3) not exceed a maximum limit of attempted hours toward your degree or post-baccalaureate teacher certificate program. You can view these criteria in more detail on the Financial Aid and Scholarships webpage at Undergraduate – Maintain My Eligibility or Graduate – Maintain My Eligibility.ReinstatementOnce on financial aid suspension, you may have your aid reinstated in one of the following manners:?Continue to attend Texas State without financial aid and meet the SAP requirements. If at the next evaluation period (end of spring semester) you are meeting the SAP requirements, you will be eligible to receive future financial aid as long as you continue to meet the SAP requirements. If you meet the SAP requirements prior to the standard evaluation period at the end of spring, you may file an appeal with Financial Aid and Scholarships.?File an appeal demonstrating new mitigating circumstances (which have not been the basis of a previously approved appeal to the SAP requirements) and be approved for an exemption to the SAP rules. Appeal ProcessYou may file an appeal. Appeals will only be approved in the case of new special circumstances that have not been the basis of a previously approved appeal to the SAP requirements. There is no guarantee of approval. Mitigating circumstances may include, but are not limited to, a death in the family, illness of the student or any undue hardship that prohibits the successful completion of coursework. An appeal must include the following:?Your name, Texas State ID number and email address ?A written description that addresses why you failed to meet SAP (circumstances must be new and have not been the basis of a previously approved appeal to the SAP requirements)?A written description of what has changed in your situation to enable you to demonstrate SAP at the next evaluation point ?Documentation to support any claims ?If appealing because you have exceeded the maximum timeframe or because of a change in major, a degree audit (available online at Texas State Self Service) must be submitted showing the number of hours remaining until graduation. ?Your signature If your appeal meets all the above requirements, Financial Aid and Scholarships will request from your academic advisor either: 1) documentation confirming that you can either within a single semester regain SAP eligibility; or 2) an academic plan that demonstrates you can meet SAP by a specified and reasonable point in time with measurable milestones for each semester. If your appeal is approved, our office will send you a copy of the academic plan for financial aid purposes (which may be different than what you need to do academically with respect to your individual degree or post-baccalaureate teacher certificate program).Due to the comprehensive nature of the appeal review process, it will take approximately 4 – 6 weeks for a decision to be made regarding your appeal.For more details, visit the Financial Aid and Scholarships webpage at Undergraduate – Maintain My Eligibility or Graduate – Maintain My Eligibility.Attachment SAP-N-6FA Ineligibility for Summer Due to Academic Plan Not Including SummerBanner Message Code: FA_SMR_NOT_PLANSubject Line: XXXXXXXXX Dear XXXX, Thank you for completing the Summer Financial Aid Application. Unfortunately, after reviewing your current academic plan for financial aid eligibility, it was determined that you are not eligible for financial aid for the summer semester. Your ineligibility is due to your academic plan for financial aid eligibility not including summer courses. If your plan includes courses for any future semesters, we will at the appropriate time review your eligibility for those semesters and award you any financial aid for which you are eligible.Attachment SAP-N-7SAP Academic Plan Review – Meeting Terms of PlanBanner Message Code: FA_PASS_APEL_PLSubject Line: Academic Plan ReviewDear XXXX.This past semester, you were eligible for financial aid based on the approval of your appeal to the Satisfactory Academic Progress (SAP) requirements for financial aid eligibility. As a result, you were placed on an academic plan for financial aid. We have reviewed your grades, and you met the terms of your academic plan this semester.Academic ExpectationsAs a reminder, during your continued probationary period, you must meet the minimum semester GPA and completed hours requirements by the end of each respective semester within the plan. If you do not, or you fail to regain SAP or graduate at the end of your academic plan, you will be placed on financial aid suspension and no longer be eligible for financial aid (until such time as you meet all of the SAP requirements). If you have any questions about your academic plan requirements for the upcoming semester(s), please contact our office.Academic Plan NoteThis plan has been developed for financial aid eligibility purposes only. It represents the minimum standards you must meet in order to maintain financial aid eligibility. For questions about your actual degree plan and any related requirements, please visit with your academic advisor.Attachment SAP-PTo Academic Advisor – SAP Workflow Pending 3 WeeksBanner Message Code: N/ASubject Line: Follow Up on SAP Workflow RequestDear XXXX,Approximately three weeks ago, our office forwarded to you a Banner workflow requesting academic plan information for XXXX XXXX (AXXXXXXXX). The request was related to an appeal the student submitted asking for an exemption to the suspension of financial aid eligibility under the federally-required Satisfactory Academic Progress (SAP) requirements.I know how busy you are, but I just wanted to make sure that you received the workflow for this student. If the completion of the workflow will take longer than another five business days, would you please let me know the anticipated date of completion? This information will allow us to inform the student about the expected appeal decision date from our office and help ensure we deliver proactive customer service.If you have any questions, please let me know. Thank you.Attachment SAP-TNon-Renewal for TEXAS GrantBanner Message Code: FA_TXGR_SAPCXLSubject Line: Non-Renewal of TEXAS GrantXXXXXXXXX Dear XXXX, Due to your not meeting the academic renewal criteria for your TEXAS Grant, your grant has unfortunately been cancelled for the XXXX-XXXX academic year. If you did not meet the renewal criteria due to an extenuating circumstance, you can file an appeal with our office. To learn more about the renewal criteria, appeal process and other TEXAS Grant information, you can visit finaid.txstate.edu/undergraduate/maintain/txgrant.html. If you met the criteria for any other grant funds, they have been awarded to you. To view your current XXXX-XXXX awards, login to Texas State Self-Service at , and click on Financial Aid, select Award, then Award for Aid Year.Attachment SAP-W-1**SAP Appeal Decision – Approved One SemesterBanner Message Code:Subject Line: SAP Approval – One SemesterDear XXXX,We recently completed the review of your appeal to the Satisfactory Academic Progress (SAP) requirements for financial aid eligibility. Based on our review of your documented extenuating circumstances and information provided by academic advising, your request for an exemption to these criteria has been approved for one semester. Future EligibilityYou must regain SAP after this semester. In other words, you must complete the number of courses and earn grades high enough in those courses to ensure that you will meet the SAP requirements (i.e., minimum GPA, 67% overall course completion rate, and not in excess of the maximum attempted hours limit) by the end of the semester. If you do not, you will be placed on financial aid suspension and no longer be eligible for financial aid (until such time as you meet all of the SAP requirements). Academic ExpectationsBelow are academic expectations provided by an academic advisor relative to your one approved semester. This information is provided to help ensure you meet the SAP requirements at the end of the semester. Any academic information represents the minimum standards you must meet in order to maintain financial aid eligibility. For questions about your actual degree plan and any related requirements, please visit with your academic advisor.Attachment SAP-W-2**SAP Appeal Decision –Approved with Academic PlanBanner Message Code:Subject Line: SAP Approval – Academic PlanDear XXXX.We recently completed the review of your appeal to the Satisfactory Academic Progress (SAP) requirements for financial aid eligibility. Based on our review of your documented extenuating circumstances and information provided by academic advising, your request for an exemption to these criteria has been approved for a specified probationary period. Academic ExpectationsAttached is your academic plan with the requirements you must meet after each semester of your plan in order to remain eligible for financial aid. You must regain SAP or graduate after the last semester of your academic plan. During this probationary period, you must meet the minimum semester GPA and completed hours requirements by the end of each respective semester within the plan. If you do not, or you fail to regain SAP at the end of your academic plan, you will be placed on financial aid suspension and no longer be eligible for financial aid (until such time as you meet all of the SAP requirements). Academic Plan NoteThis plan has been developed for financial aid eligibility purposes only. It represents the minimum standards you must meet in order to maintain financial aid eligibility. For questions about your actual degree plan and any related requirements, please visit with your academic advisor.Attachment SAP-W-3**SAP Appeal Decision - DeniedBanner Message Code:Subject Line: SAP Appeal DeniedDear XXXX,We recently completed the review of your appeal to the Satisfactory Academic Progress (SAP) requirements for financial aid eligibility. Based on your inability to regain SAP or graduate within a reasonable timeframe (i.e., four semesters) as required by federal regulation. Your request for an exemption to these criteria has unfortunately been denied.Additional AppealIf you wish to appeal this decision, you may file an appeal to the next level. Please submit your written appeal and all supporting documentation to Financial Aid and Scholarships within 10 working days of the date of this email. Appeals submitted beyond this timeframe, or without documentation, will be denied.Due to the comprehensive nature of the appeal review process, it will take approximately 4 – 6 weeks for a decision to be made regarding your appeal.Other OptionsYou may attend Texas State University (part or full time) and pay for your expenses with funds other than financial aid. If you do so and meet all of the SAP requirements at the end of the next spring semester, you will regain financial aid eligibility for the next year. You may also pursue an alternative loan (typically through a bank or credit union) that does not require you to meet SAP.Attachment SAP-W-4**SAP Academic Plan RevisedBanner Message Code:Subject Line: SAP Appeal Exemption RevisedDear XXXX,You previously received an approved exemption to the Satisfactory Academic Progress (SAP) requirements for financial aid eligibility. Based on a request from you or your academic advisor, your plan for financial aid eligibility has been revised.Academic ExpectationsAttached is your revised plan information. You must regain SAP or graduate after the last semester of your plan. If on a plan of more than one semester, you must meet the minimum semester GPA and completed hours requirements by the end of each respective semester within the plan. If you do not, or you fail to regain SAP at the end of your academic plan, you will be placed on financial aid suspension and no longer be eligible for financial aid (until such time as you meet all of the SAP requirements). Academic Plan Note This plan has been developed for financial aid eligibility purposes only. It represents the minimum standards you must meet in order to maintain financial aid eligibility. For questions about your actual degree plan and any related requirements, please visit with your academic advisor.Attachment SRV-1Customer Service Survey Request (Phone)Banner Message Code: FA_PHONE_SURVEYSubject Line: We Would Like Your InputHello XXXX, You have been selected to complete a survey because our records show you have called the Financial Aid and Scholarships office recently. By completing this survey, you will help us assess our level of customer satisfaction and give us the opportunity to enhance our service. Your responses will be used for quality control purposes only and will be kept confidential. Completion of this survey will take less than five minutes.Please go here to complete the survey.Attachment SRV-2Customer Service Survey Request (Lobby)Banner Message Code: FA_SURVEYSubject Line: We Would Like Your InputHello XXXX, You have been selected to complete a survey because our records show you have visited the Financial Aid and Scholarships lobby recently. By completing this survey, you will help us assess our level of customer satisfaction and give us the opportunity to enhance our service. Your responses will be used for quality control purposes only and will be kept confidential. Completion of this survey will take less than five minutes. Please go here to complete the survey.Attachment TStudy Abroad InformationBanner Message Code: FA_STABD Subject Line: Financial Aid and Study AbroadDear XXXX:Our records indicate that you have applied for financial aid for your study abroad experience. We just wanted to communicate some important information regarding financial aid. Processing of Aid Once we receive your completed study abroad documents from the Study Abroad Office, and once your financial aid file is complete with our office, we will begin the processing of your financial aid. The processing of your application (including determining your program costs and awarding you any aid for which you are eligible) may take four to six weeks. Once you have been awarded financial aid, we will send you an email notification.Please keep in mind that completing the financial aid process does not guarantee you a financial aid award. It is your responsibility to provide the necessary funds to cover your program costs.Disbursement of AidThe financial aid disbursement process for study abroad programs is the same as for courses taken on campus. The only exception is for federal student loans. These loans will be disbursed in two installments during the semester. Half of your semester loan funds will be disbursed at the beginning of the semester (once you reach half-time status), and the other half at the mid-point of the semester. For more details about receiving your financial aid, visit Receive My Aid (Undergraduate or Graduate).For more details, you can visit the Financial Aid for Study Abroad webpage.Attachment V-1Verification NoticeBanner Message Code: FA_VERIFSubject Line: Important FA InfoID: XXXXXXXXX Dear XXXX, We are contacting you to let you know that your financial aid application has been selected by the U.S. Department of Education for a process called verification. We want to give you some information about verification to help you better understand the process.Verification is a process to confirm the information you provided on the FAFSA (Free Application for Federal Student Aid). The U.S. Department of Education selects students for the verification process. Your selection may be based on random sampling, more formalized federal sampling or because your FAFSA data was incomplete, estimated or inconsistent. To complete the verification process, we will need to collect some documents from you. Anytime we need additional information, we will send you an email about the unsatisfied requirements. You can view any unsatisfied requirements at Texas State Self-Service.We will be unable to continue processing your financial aid application until we receive all requested information and complete the verification process. Please be aware that there are deadlines associated with the verification process. Please review our Verification Webpage for additional information on completing the process as well as the specific deadline dates.Attachment V-2Subsequently Selected for Verification NoticeBanner Message Code: FA_VERIF_SSVSubject Line: Important FA InfoID: XXXXXXXXX Dear XXXX, We are contacting you to let you know that your financial aid application has been selected by the U.S. Department of Education for a process called verification. We wanted to give you some information about verification to help you better understand the process.Verification is a process to confirm the information you provided on the FAFSA (Free Application for Federal Student Aid). The U.S. Department of Education selects students for the verification process. Your selection may be based on random sampling, more formalized federal sampling or because your FAFSA data was incomplete, estimated or inconsistent. To complete the verification process, we will need to collect some documents from you. Anytime we need additional information, we will send you an email about the unsatisfied requirements.?You can view any unsatisfied requirements at Texas State Self-Service.Since you have already been awarded, any federal grants you have received will be pulled from your student account with Student Business Services until the verification process is complete. You must submit all required documentation and complete the verification process by the appropriate deadline. There is the possibility that once the information is verified, your eligibility may change. Please review our Verification Webpage for additional information on completing the process as well as the specific deadline dates.Attachment WS-1Not on Payroll for Work StudyBanner Message Code: FA_FWS_WARNINGSubject Line: Don’t Lose Your Wok-Study FundsXXXXXXXXX Dear XXXX, Our records indicate that you accepted our offer to work under the Federal Work-Study Program (FWS). This offer of work-study is not a cash award. You must secure an FWS position and work in order to earn money through this program. Many campus employers are eager to hire the right student. All FWS job postings are listed on Jobs4Cats. You can find job applications and a list of jobs at careerservices.txstate.edu/campus-jobs.html. If you need help with your job search, contact Ms. LaTonya Henry, Assistant Director of Career Services, and she will sign you up for a workshop on how to use Jobs4Cats. You may also schedule an appointment to meet with a career counselor for one-on-one support. Contact Career Services at 512.245.2645 or by e-mail at CareerServices@txstate.edu. You are receiving this notification because your name does not currently appear on the work-study payroll. If this information is incorrect, please make sure your department (employer) submits the necessary paperwork to get you on the work-study payroll. Paperwork confirming your hire must be in our system by XXX, XXX XX XXXX, or your FWS award will be cancelled. In the event you are no longer interested in the Work-Study Program, please extend the courtesy of letting us know via the Work-Study Cancellation form.Attachment WS-2Job Postings for Work StudyBanner Message Code: FA_FWS_JOBAVAILSubject Line: Available Work Study PositionXXXXXXXXX Dear XXXX, There are currently XX active work-study job postings for which you can apply. If you’re interested in applying for these positions and earning your work-study funds, visit or call 512.245.2645 to speak to Ms. LaTonya Henry, Assistant Director of Career Services. You are receiving this notification because you have accepted a work study award, and your name does not currently appear on the work-study payroll. In the event you are no longer interested in the Work-Study Program, please extend the courtesy of letting us know via the Work-Study Cancellation form. ................
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