A conversation with Douglas Stone and Sheila Heen, authors ...

A conversation with Douglas Stone and Sheila Heen, authors of THANKS FOR THE FEEDBACK: ... In Thanks for the Feedback, you argue that the way one receives feedback is just as important. We think that how we receive feedback is actually more important than how feedback is given. If your goal is to empty the sink by sending the water down the drain, which is more important: How you run the ... ................
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