OVERCOMING THE CHALLENGES OF BUILDING HERITAGE PROJECTS ... - QUT

OVERCOMING THE CHALLENGES OF BUILDING HERITAGE PROJECTS:

IMPROVEMENTS TO TIME, SCOPE AND COST PERFORMANCE

Submitted in fulfilment of the requirements for the degree of Doctor of Philosophy

Miljenka Perovic

Bachelor Engineer in Architecture and Urbanism

School of Civil Engineering and Built Environment Science and Engineering Faculty

Queensland University of Technology

2015

Keywords

Heritage places, heritage retention, social value of the place, management of design and scope definition, project performance, project delivery, project success, overrun causes, over budget causes, challenges of the multiple stakeholder involvement

OVERCOMING THE CHALLENGES OF BUILDING HERITAGE PROJECTS:

IMPROVEMENTS TO TIME, SCOPE AND COST PERFORMANCE

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OVERCOMING THE CHALLENGES OF BUILDING HERITAGE PROJECTS:

IMPROVEMENTS TO TIME, SCOPE AND COST PERFORMANCE

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Abstract

The movement to protect the heritage of national buildings has grown enormously in many countries since the World Heritage Centre and the World Heritage list within UNECSO were both established in 1972. Many heritage organisations have since been founded with the aim to protect and manage cultural heritage, and numerous studies have supported the importance of preserving and protecting built heritage. Today, the idea of heritage building protection incorporates the protection of many cultural attributes globally.

Managing heritage-listed building projects has been seen as a sensitive issue, sometimes facing criticism due to such projects often running over time and, as a result of such delays, over budget. Various research studies have been conducted to identify solutions to improve the management of the restoration and refurbishment of heritage projects. Despite the development of principles, policies and guidance, many problems still exist that affect the management of heritage projects.

The aim of this research is to investigate the general and specific factors that affect the project performance and delivery of heritage building projects. The objective of the study is to determine and analyse the causes of project delays during the planning/design and execution/construction phases, while also analysing the management of multiple stakeholder relationships and the influence of technical factors during the construction phases of heritage projects. Further, the study investigates the current policies, procedures and practices and their constraints impact the project performance and delivery.

This research project attempts to address the omissions of certain critical elements in the current management of the planning/design phase of the project lifecycle of heritage buildings, which negatively impact on the subsequent execution/construction phase and causes, or significantly contribute to, project cost overruns and time delays. Better stakeholder management is particularly important to facilitate interaction by, and gain involvement and approbation from, or at least prevent the negative influence of, different stakeholders. Furthermore, technical issues/factors arising from interviewed respondents have been taken into account, which needed to be further acknowledged and examined.

OVERCOMING THE CHALLENGES OF BUILDING HERITAGE PROJECTS:

IMPROVEMENTS TO TIME, SCOPE AND COST PERFORMANCE

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