Knowledge Management
[Pages:211]1
Knowledge Management
System and Practices
A Theoretical and Practical Guide for Knowledge Management in Your Organization
Emil Hajric
2
Copyright ? 2018 Emil Hajric All Rights Reserved
3
Table Of Contents
Table Of Contents
3
Introduction
9
Introducing Knowledge Management
10
Knowledge, Information and Data
13
Defining Knowledge, Information, Data
14
Perspectives on Knowledge, Information, Data
14
Defining Data, Information, and Knowledge
15
The Different Types of Knowledge
17
Explicit Knowledge
18
Tacit Knowledge
19
Embedded Knowledge
20
What is Knowledge Management?
21
Knowledge Management Definition
23
Why is Knowledge Management Useful?
25
Information Management vs Knowledge Management
27
Information and IM:
28
Knowledge and KM:
28
Organizational Knowledge
30
Introducing Organizational Knowledge
31
Organizational Knowledge Resources
31
Implications for KM
32
The SECI Model and Knowledge Conversion
33
The SECI Model Knowledge Creation Spiral
33
Organizational Memory and Knowledge Repositories
36
Organizational Learning
39
Introducing Organizational Learning
41
4
What is Organizational Learning?
41
Organizational Learning Pitfalls
42
Different Approaches to Organizational Learning
42
Organizational Learning Theory: Company Perspective
43
Organizational Learning Theory: The Three Types of Learning
44
Conclusion
45
Organizational Learning and Communities of Practice
46
What are Communities of Practice?
46
Learning Within Communities of Practice
46
The Implications to KM
47
Organizational Culture and Leadership
49
The Significance of Organizational Culture
51
What is Organizational Culture?
51
Organizational Culture and Knowledge Sharing
52
The Problems with Managing Organizational Culture
53
Leadership and "The Learning Organization"
54
The Learning Organization
54
The Role of Leadership
55
Knowledge Management Models
57
Building Knowledge Management Frameworks and Models
58
Three Knowledge Management Models
61
The KM Process Framework by Bukowitz and Williams (1999)
61
The KM Matrix by Gamble and Blackwell (2001)
62
The Knowledge Management Process Model by Botha et al (2008)
63
My Integrated Model
65
Conclusion
68
Knowledge Management Processes
69
Introduction Knowledge Management Processes
71
Knowledge Discovery and Detection
72
Facilitating Knowledge Discovery and Detection
73
Knowledge Organization & Assessment
75
5
Act: Knowledge Sharing
77
Explicit Knowledge and Knowledge Sharing
77
Explicit Knowledge Sharing and IT
78
Can Explicit Knowledge Sharing Systems Yield Competitive Advantage?
79
Tacit Knowledge Sharing
79
Tacit Knowledge Sharing and IT
81
Embedded Knowledge Sharing
82
Conclusion
83
Act: Managing Knowledge Reuse
85
Three Roles for Knowledge Reuse
85
Knowledge Reuse Situations
86
Problems and Recommendations for Managing knowledge reuse
87
Act: Knowledge Creation
90
Managing Knowledge Creation
90
IT and Knowledge Creation
92
Conclusion
92
Knowledge Acquisition
93
Customers
93
Suppliers
94
Competitors
95
Partners/alliances
95
Mergers & Acquisitions
96
Other expertise
97
Knowledge Management Strategy
99
Introduction to Knowledge Management Strategy
101
Invest: Managing Organizational Structures
103
Types of Organizational Structures
103
Invest: Corporate Culture Change
105
Defining and Mapping Organizational Culture
105
Managing Corporate Culture Change
106
Invest: Knowledge Retention
108
Knowledge Retention Strategy
109
6
Success Factors and DOs and DON'Ts of KR
111
Invest: Knowledge Management and Core Competencies
112
Invest: Managing the External Knowledge Network
114
Invest: Knowledge Management Systems
116
What are Knowledge Management Systems?
116
Problems and Failure Factors
117
Promoting Acceptance and Assimilation
118
Summary: Knowledge Management Best Practices
122
Determining the Organization's Knowledge and Know-how
122
Practical Knowledge Management Best Practices
123
Strategic Knowledge Management Best Practices:
125
Knowledge Management Tools by Category (IT Based)
128
Introduction to Knowledge Management Tools
129
Groupware Systems & Knowledge Management 2.0
131
Web 2.0, Enterprise 2.0, & Knowledge Management 2.0
131
Considerations for Groupware Acquisition/Design
132
Groupware Implementation Issues
133
The Intranet & Extranet
135
The Role of the Intranet
135
Successful Intranet Implementation
136
The Extranet
137
Warehousing Data: The Data Warehouse, Data Mining, and OLAP
138
Warehousing Data: Design and Implementation
139
OLAP
140
What is Data Mining?
140
Data Visualization
141
Decision Support Systems
143
Content Management Systems
145
Document Management Systems
147
Search & Categorization for Knowledge Retrieval
150
Knowledge Management Resources (Non-IT-Based)
152
Knowledge Management Resources and Techniques
154
7
Cross-functional project teams
155
Knowledge Management Training
157
Consultancy:
157
Storytelling
158
Mentoring
161
Knowledge Management Failure
163
Knowledge Management Failure Factors
164
The Issue of Definition
164
KM Failure Factors
165
No Universal Definition of Knowledge Management
166
Knowledge Management Careers and Skills
169
Careers in Knowledge Management
171
KM Programs
171
Knowledge Management Positions and Roles
172
Knowledge Management Skills
174
The Skills of Knowledge Workers
174
Knowledge Managers and the CKO
175
References
177
References
179
About Me
199
8
................
................
In order to avoid copyright disputes, this page is only a partial summary.
To fulfill the demand for quickly locating and searching documents.
It is intelligent file search solution for home and business.
Related download
- the mode of theoretical knowledge and practical knowledge
- theoretical and practical underpinnings of play practice
- reporting and interpreting effect size in quantitative
- on the theoretical value and practical significance of the
- theory and practice dichotomies of knowledge
- theoretical and practical significance of one time pad
- knowledge management
- co operative case writing a new approach for reconciling
Related searches
- why knowledge management is important
- knowledge management pdf
- knowledge management systems
- knowledge management systems in business
- knowledge management in an organization
- importance of knowledge management system
- types of knowledge management systems
- importance of knowledge management pdf
- knowledge management strategy pdf
- what is knowledge management system
- role of knowledge management systems
- knowledge management systems examples