Alternative Care Provider Directory - Kaiser Permanente

ALTERNATIVE CARE PROVIDER DIRECTORY

PUBLISHED APRIL

2023

THIS DIRECTORY APPLIES TO THE FOLLOWING NETWORKS: CLASSIC, CLASSIC COMPLETE, CLASSIC + DENTAL CHOICE, ADDED CHOICE, ADDED CHOICE + DENTAL CHOICE

KAISER PERMANENTE NORTHWEST REGION

Oregon and Washington acupuncture, chiropractic, naturopathic, and massage therapy providers

If your plan includes an alternative care or chiropractic benefit, your per-visit charge and annual benefit maximum are shown on your Evidence of Coverage (EOC). The benefit may cover visits for chiropractic care, acupuncture, naturopathic care, and massage therapy. The amount you pay for visits to alternative care providers varies by the type of service.

You may choose from alternative care providers throughout our service area.* Some services may require a referral to receive care. Check your EOC for plan specifics. When you need alternative care, just choose a provider from the list provided here or at , and call for an appointment. You can also call the Washington State Department of Health at 360-236-4700 or visit the Oregon Medical Board website at omb/pages/index.aspx for additional information on alternative care certifying agencies/bodies, including malpractice history and disciplinary actions.

You pay the charges listed on your EOC benefit summary directly to the provider.

Some services are not covered even if ordered by the provider. Exclusions and limitations apply even if your plan covers the service when it is ordered by a participating provider.

For more information and a complete listing of exclusions and limitations, see your EOC or contact Member Services.

To report provider directory inaccuracies, please call Member Services at 1-800-813-2000 or go to webmanager.

The information contained in this directory is accurate as of the April, 2023 publication date. For the most up to date provider directory information, please contact Member Services at 1-800-8132000 or visit facilities.

* If added to an Added Choice? plan, members may use their benefits at The CHP Group, PPO, and non-participating providers and facilities. The amount an Added Choice member pays is based on the provider chosen.

All plans offered and underwritten by Kaiser Foundation Health Plan of the Northwest. 500 NE Multnomah St., Suite 100, Portland, OR 97232.

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Member Services

If you have questions, please call Member Services from 8 a.m. to 6 p.m., Monday through Friday, at 1-800-813-2000. For TTY, call 711. For language interpretation services, call 1-800-324-8010.

Help in your language

Interpreter services, including American Sign Language (ASL), are available during business hours at no additional cost to members. Many of our doctors also speak more than one language. Call 1-800324-8010 (toll free), or 1-800-813-2000 (toll free) or 711 (TTY)

Participating alternative care providers

To be covered by your benefit, you must get care from a provider in our service area who is part of The CHP Group network.*

The information in this directory is updated monthly. This list includes all participating alternative care providers and is accurate as of the date on the directory. The information is subject to change. When you call for an appointment, confirm your provider's participation before you get care. For the most up-to-date information, please visit or call Member Services at 1-800-813-2000. You can also search for current providers online at .

Alternative care providers do not have hospital affiliations.

Accessibility of medical facilities

For information about facility accessibility, please contact the individual provider.

Telehealth/Telemedicine Appointment Options

CARE, ANYWHERE.

Save time, stay comfortable, and get urgent, primary, and specialty care via phone or video -- from home, work, or anywhere else on your camera-equipped computer, tablet, or smartphone.

Phone and video visits are great for minor health conditions and follow-up care.

Phone

Get care by phone 24/7, or schedule a phone appointment with your provider.

Video

Meet face-to-face with a provider online by computer, smartphone, or tablet.

Connect for Care Anywhere

Schedule a phone or video visit today by going to getcare or calling 1-800-813-2000 (TTY 711).

Mobile users, download the Kaiser Permanente app on your tablet or smartphone to get started. For technical support, call 1-844-800-0826.

E-Visits

Now offering online medical consultations on .

If you have a nonurgent medical condition at any time and you're not sure what kind of care you need, an e-visit may be a good option for you. An e-visit is an online medical consultation with a Kaiser Permanente advice nurse that's available at no cost for select medical conditions such as nausea/vomiting, pink eye, female UTI, sore throat, sinus issues, constipation, and diarrhea.

For questions or more information, you may contact Member Services via .

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Provider selection criteria

Kaiser Foundation Health Plan of the Northwest (KFHPNW) offers several networks that are comprised of the Kaiser Permanente integrated health care delivery system. The primary contracted provider groups and facilities that participate include: Northwest Permanente, P.C., Physicians and Surgeons, facilities owned and operated by Kaiser Foundation Hospitals (hospitals, Kaiser Permanente medical offices, Kaiser Permanente pharmacies), The Portland Clinic, The CHP Group, and contracted hospitals. In general, the networks contain physicians, specialists and facilities to provide services to individuals and groups covered under all Kaiser Permanente plans.

Prior to allowing network participation, providers must successfully complete the initial credentialing process and demonstrate their ongoing ability to meet credentialing standards through a recredentialing process. Providers are required to provide the information needed to review and verify their credentials. To ensure quality and safety of care between re-credentialing cycles, Kaiser Permanente performs ongoing monitoring of the participating provider's performance. Kaiser Permanente acts on important quality or safety issues in a timely manner by taking appropriate action against a participating provider when occurrences of poor quality are identified.

We also monitor and analyze member feedback relating to network access, availability of providers, and cultural needs and preferences. This information helps guide our network improvement efforts.

If you are looking for a gender affirming treatment provider and can't find a provider close to you, please call our Member Services department at 1-800-813-2000 for help finding an in-network provider.

Tiered network criteria in Oregon and Washington

Kaiser Foundation Health Plan of the Northwest offers three tiered networks, including Added Choice, Added Choice + Dental Choice, and PPO Plus. The primary contracted provider groups and facilities that participate in Tier 1 include: Northwest Permanente, P.C., Physicians and Surgeons, facilities owned and operated by Kaiser Foundation Health Plan (Kaiser Permanente Medical Offices and Pharmacies), Kaiser Foundation Hospitals (hospitals), The Portland Clinic, and contracted hospitals.

The Added Choice and Added Choice + Dental Choice networks are comprised of the Kaiser Permanente integrated health care delivery system (as described above) and The CHP Group as Select Providers, and First Choice Health PPO Network (or First Health Network for members in states other than OR, WA, ID, MT, WY, ND, SD and AK) as PPO Providers. The Added Choice networks are designed to allow members access to all that Kaiser Permanente offers plus the option to seek care from providers outside our network. Select Providers can be located on and . PPO Providers can be located at choiceproducts-northwest. added-choice. All other providers are considered Non-participating Providers and facilities.

The PPO Plus network is comprised of the Kaiser Permanente integrated health care delivery system (as described above) and First Choice Health PPO Network (or First Health Network for members in states other than OR, WA, ID, MT, WY, ND, SD and AK) as PPO Providers. All other providers are considered Non-participating Providers and facilities. The PPO Plus network is designed to offer access to a broad provider network that includes both Kaiser Permanente providers and a nationwide network. Kaiser Permanente providers can be located on and PPO providers can be located at choiceproducts-northwest.ppo-plus.

To verify board certification for an individual practitioner, please visit the American Board of Medical Specialties ( member-boards/specialty-subspecialty-certificates/), the American Medical Association (), or the American Osteopathic Association () websites.

For questions or more information, you may contact Member Services via .

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Abbreviations of medical titles

ANP Adult Nurse Practitioner

ARNP Advanced Registered Nurse Practitioner

AuD Doctor of Audiology

BA

Bachelor of Arts

BS

Bachelor of Science

CADC Certified Alcohol and Drug Counselor (I, II, III)

CCMHC Certified Clinical Mental Health Counselor

CDE Certified Diabetes Educator

CDP

Chemical Dependency Professional

CFNP Certified Family Nurse Practitioner

CNM Certified Nurse-Midwife

CRNA Certified Registered Nurse Anesthetist

DO

Doctor of Osteopathy

DPM Doctor of Podiatric Medicine

FACS Fellow of the American College of Surgeons

FNP Family Nurse Practitioner

GNP Geriatric Nurse Practitioner

LAc Licensed Acupuncturist

LCSW Licensed Clinical Social Worker

LMFT Licensed Marriage and Family Therapist

LPC Licensed Professional Counselor

MA

Master of Arts

MD

Medical Doctor

MEd Master of Education

MMFT Master of Marriage and Family Therapy

MN

Master of Nursing

MPH Master of Public Health

MS

Master of Science

MSN Master of Science and Nursing

MSSW Master of Science in Social Work

MSW Master of Social Work

NP

Nurse Practitioner

OD

Doctor of Optometry

PA

Physician Assistant

PA-C Physician Assistant-Certified

PhD Doctor of Philosophy

PMHNP Psychiatric Mental Health Nurse Practitioner

PNP Pediatric Nurse Practitioner

PsyD Doctor of Psychology

RC

Registered Counselor

RD

Registered Dietitian

RN

Registered Nurse

WHCNP Women's Health Care Nurse Practitioner

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Participating acupunture, chiropractic, naturopathic, and massage therapy providers. Provider eligibility indicated in the Accepting New Members column.

Last updated April 2023. For the most up-to-date information, visit .

For questions or more information, you may contact Member Services via .

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Acupuncture

Provider Name Credential

Gina Albanese, LAC Patrick C Allen, LAC

Patrick C Allen, LAC

Tracy Andersen, LAC

Tyler Andres, LAC

Aaron Annis, LAC

Kathleen R Arellano, LAC Katherine A Armer, LAC Krishna Avalon, LAC Michael Balogh, LAC

Contact Information

Green Qi NW 1427 NW 23rd Ave, Portland, OR. 97210 800-813-2000

Patrick Allen Acupuncture LLC 18813 SW Martinazzi Ave, Tualatin,

OR. 97062 503-929-6470

Stayton Acupuncture and Wellness 326 N Third Ave, Stayton, OR. 97383

503-929-6470

Acupuncture Oregon 2301 NW Thurman St Ste O, Portland, OR.

97210 800-813-2000

Clackamas-Milwaukie Injury Rehab - Clackamas 8810 SE Sunnybrook Blvd Ste 100, Clackamas, OR. 97015

503-607-2226

Healthy Living Chiropractic & Wellness Center 10001 SE Sunnyside Rd Ste 220, Clackamas, OR. 97015 503-908-0881

Kwan-Yin Healing Arts Center 2330 NW Flanders St Ste 101, Portland,

OR. 97210 503-701-8766

Authentic Healing PDX Wellness Center 333 South Flower St, Port-

land, OR. 97239 503-501-4565

Premier Chiropractic 524 SE 14th Ave, Portland, OR. 97214

800-813-2000

Bounce Back Acupuncture 14631 SW Millikan Way Ste 2, Beaverton,

OR. 97003 503-515-4457

Gender F M M

F

M

M F F F M

Accepting New

Members Y Y Y

Y

Y

Y Y Y Y Y

Secondary Specialty

Certification

National Certification Com-

mission for Acupuncture and Oriental

Medicine National Certification Com-

mission for Acupuncture and Oriental

Medicine

Languages Hospital other than Referral Accepts Accepts Affiliations English Required Medicare Medicaid

May be required

Y

N

May be required

Y

Y

May be required

Y

Y

May be required

Y

Y

Spanish

May be required

Y

N

May be required

Y

N

May be required

Y

N

German

May be required

Y

N

May be required

Y

N

May be required

Y

Y

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Acupuncture

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