Strategic Marketing Plan 2010

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Strategic Marketing

Plan 2010

2005-2010

Conference 2004

Version 0.5. Copyright ?2004 John McCreesh jpmcc@ for and on behalf of the

Marketing Project. All rights reserved.

Table of Contents

Executive Summary...............................................................................................1

Community Review................................................................................................2

History.....................................................................................................................................2

Goals ......................................................................................................................................2

Market Review....................................................................................................... 5

Overview.................................................................................................................................5

Market Segmentation..............................................................................................................5

Disruptive Marketing...............................................................................................................7

Product Review.....................................................................................................9

Summary.................................................................................................................................9

Distribution.............................................................................................................................9

Features and Benefits............................................................................................................10

Competitor Review...............................................................................................12

Microsoft Office.....................................................................................................................12

WordPerfect Office.................................................................................................................14

Lotus SmartSuite...................................................................................................................15

Other Office Suites................................................................................................................15

Other Competitors.................................................................................................................15

Market Segmentation........................................................................................... 17

Introduction...........................................................................................................................17

Target Markets.......................................................................................................................17

Non-target Markets................................................................................................................17

Government..........................................................................................................................18

Education..............................................................................................................................19

Public Libraries......................................................................................................................21

Not-for-Profits (NFPs).............................................................................................................23

Small-Medium Enterprises (SMEs).........................................................................................24

OEMs.....................................................................................................................................26

Linux Distributions................................................................................................................27

Review of the External Environment.....................................................................28

Social and Cultural Environment...........................................................................................28

Technological Environment....................................................................................................28

Economic Environment .........................................................................................................29

Political and Legal Environment.............................................................................................29

Strengths, Weaknesses, Opportunities, Threats....................................................30

SWOT Analysis......................................................................................................................30

SWOT Recommendations......................................................................................................32

Goals and Objectives............................................................................................ 34

Usage Goals..........................................................................................................................34

Marketing Objectives.............................................................................................................35

Marketing Project..................................................................................................................35

Strategic Proposals.............................................................................................. 38

Community............................................................................................................................38

Product..................................................................................................................................38

Price......................................................................................................................................39

Distribution (Place)................................................................................................................39

Promotion..............................................................................................................................41

Appendix - Building the Plan................................................................................. 47

Plan for the Plan....................................................................................................................47

Strategy Development..........................................................................................................47

Contributors..........................................................................................................................48

Copyright..............................................................................................................................48

Version History......................................................................................................................48

Alphabetical Index...............................................................................................49

References..........................................................................................................51

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Executive Summary

This document marks a major milestone in the development of a

Strategic Marketing Plan for the office productivity

suitei. Its publication is timed to coincide with the

Conference 2004 (OOoCon 2004). Previous versions have had

restricted circulation within the Marketing Project; this

version launches the consultation process with the whole

Community, aiming for a formal submission to the

Community Council at the end of 2004.

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The Plan looks at the current market for office productivity suites, at

the major players in the field, and seeks to identify trends which will

influence the market over the next five years. It looks at

's place within the market now, and where it should

aim to be by 2010.

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The analysis looks at the strengths and weaknesses of the

suite and of the Community, and how these should

help influence the Community's response to opportunities and threats

in the marketplace.

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It also looks in detail at the features of and the

benefits these deliver to customers. From this analysis, the Plan

identifies a number of target markets whose needs are most closely

matched by the benefits provided by .

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Finally, the Plan sets targets for penetration by into

these target markets, and lists the main strategies which the

Marketing Project will use to achieve these goals. It looks at the

governance of the Community, and the changes necessary for it to be

able to deliver the Plan. Subsequent versions will give implementation

milestones for the five years of the Plan.

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The authors would like to thank all the members of the Marketing

Project and other Community members who have contributed to this

Plan to date. We look forward to starting a vigorous debate at OOoCon

2004 in Berlin. As the Plan evolves, the latest version will be available

on the Marketing Project web site .

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Comments and contributions are always invited to the Marketing

Project's strategy discussion forum - see the Project pages for an

archive and details of how to participate.

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This document is not a Strategic Marketing Plan for the Community,

which is an entity which requires marketing in its own right

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