Purpose of this Charter Document - Information Technology



IT Infrastructure Advisory GroupUniversity of Wisconsin? Madison CharterOctober 18, 2016Purpose of this Charter DocumentThis charter defines the shared direction, guiding principles, membership, and roles and responsibilities for the IT Infrastructure Advisory Group and its sub?committees. This charter will be reviewed and updated annually.Authorization to OperateThe following individual has authorized the IT Infrastructure Advisory Group and will serve as its executive sponsor.NameTitleRoleRafi LazimyExecutive Director for IT Planning and StrategyExecutive SponsorMissionThe IT Infrastructure Advisory Group exists to:provide strong representation of and advocacy for the information and technology infrastructure needs of colleges, schools, and administrative units at UW?Madison;provide active leadership, guidance, and decision support related to the alignment of IT infrastructure priorities and investments with the core missions of teaching and research at UW?Madison;provide analysis, evaluation, and endorsement of proposed IT policies, resolutions, initiatives, operations, and projects which strive to advance the mission of UW?Madison;provide recommendations concerning the information and technology needs and priorities of colleges, schools, and administrative units to senior levels of IT governance.Service AreasThe IT Infrastructure Advisory Group will review and make recommendations on campus core infrastructure operations and projects from the following areas:NetworkingData CentersStorageHostingIdentity ManagementCampus Enterprise SystemsOthers as NeededGuiding Principles and ValuesThe IT Infrastructure Advisory Group is guided by the following values, principles, and philosophies:Inclusivity: the IT Infrastructure Advisory Group membership strives to be representative of campus and welcoming to all guests at monthly meetings Transparency: the IT Infrastructure Advisory Group is committed to transparency and openness. Clarity and Consistency: the IT Infrastructure Advisory Group strives for the use of common language, models, and processes. Stewardship: the IT Infrastructure Advisory Group is committed to fostering innovation and scaling/leveraging – as appropriate. Stewardship: the IT Infrastructure Advisory Group will promote shared IT architectural standards and will be vigilant in exploring/assessing emerging opportunities. Stewardship: the IT Infrastructure Advisory Group will strive for the use of a common total cost of ownership model that includes opportunity costs. Stewardship: the IT Infrastructure Advisory Group will be active participants in implementing IT services and will strive to fully understand campus IT needs and promote sound stewardship practices that meet the requirements.Engagement: the IT Infrastructure Advisory Group is committed to involving and engaging stakeholders who have as needed expertise in planning, development, and implementation, such as IT architects, IT security, legal services, records management, internal audit, risk management, accessibility advocates, and procurement.Education: the IT Infrastructure Advisory Group will focus significant effort on informing our campus community about generally accepted practices, ways to reduce risk, their roles and responsibilities in their use of IT, and how to navigate to acquire services.Professional Development: the IT Infrastructure Advisory Group is committed to training and development as a priority in order to maintain and enhance skills and capabilities across our IT community.Service: the IT Infrastructure Advisory Group is committed to a campus?wide service?centric focus and culture.About the IT Infrastructure Advisory GroupThe IT Infrastructure Advisory Group will be comprised of a mix of business and technology officials from schools, colleges, divisions, and administrative units from around campus. These members are leaders in their respective part of campus and are instrumental in both crafting and implementing new strategies.Members of the IT Infrastructure Advisory Group share these characteristics:Members of the IT Infrastructure Advisory Group should be engaged in campus?wide initiatives involving technology.Understanding the budget climate and the need for administrative efficiencies, IT Infrastructure Advisory Group members are aware of the benefits of partnership, collaboration and will use these techniques when approaching issues.School, college, division, or other unit leaderships look to IT Infrastructure Advisory Group members for advice on direction and resource prioritization. By virtue of the breadth of their engagement on campus?wide issues, IT Infrastructure Advisory Group members will have already worked to optimize their resources to meet the needs of their area and will share this knowledge more broadly.Although effective on their own, IT Infrastructure Advisory Group members recognize that the collective whole is greater than the sum of its parts.School and College CIOs are involved in research, teaching and learning, administration and outreach, providing them a very broad view of where projects and initiatives will fit into campus mission and strategy.RolesThe IT Infrastructure Advisory Group) will have a campus?wide leadership role that is broad in scope and mirrors the responsibilities of divisional administrative and technology officials. More explicitly, the IT Infrastructure Advisory Group may state any combination of the following roles in agenda topics, projects, and other activities:Leadership role: The broad scope of responsibilities and functions of divisional administrative and technology officials.Advisory/expert role: Evaluation of proposed IT policies, resolutions, initiatives and projects concerning the technology needs and priorities of divisions.Recommendation role: Recommendations concerning the technology needs and priorities of divisions to senior levels of IT governance.Catalyst role: Proactively proposing and advocating for advancements in the campus IT landscape.Collaborative/support role: Designing and overseeing change initiatives.OperationsIT Infrastructure Advisory Group will hold a general meeting monthly, with agenda and supporting materials provided one week prior.Executive Agenda TeamThe IT Infrastructure Advisory Group will have an Executive Agenda Team which will serve to quickly and agilely organize the IT Infrastructure Advisory Group’s work, and to be responsive to IT Infrastructure Advisory Group’s request queue. The Team will meet at least once per month with agenda and supporting materials provided at least three days prior to the meeting.The Team will consist of the Chair, a Vice Chair elected by the group, the past Vice Chair and the Executive Director for IT Planning and Strategy. The Vice Chair will be the liaison to the ITC, maintain oversight of meeting minutes, and facilitate IT Infrastructure Advisory Group meetings in the absence of the Chair.Sub-CommitteesThe IT Infrastructure Advisory Group will make use of sub-committees comprised of Subject Matter Experts (SME) to analyze problems, evaluate projects, recommend solutions, and sometimes implement initiatives. Sub-committee membership will be by appointment from IT Infrastructure Advisory Group members. Sub-committees are intended to leverage and engage the larger IT community and will frequently be comprised of non?IT Infrastructure Advisory Group members.Sub-Committees will primarily report directly to the IT Infrastructure Advisory Group Executive Agenda Team with updates provided to IT Infrastructure Advisory Group during its general meeting. The Executive Agenda Team will assess progress and provide feedback. The Executive Agenda Team will forward relevant work from sub committees to senior levels of IT governance as necessary. Sub-committees will report at least annually to IT Infrastructure Advisory Group during a general meeting.Some committees will be standing and some will be dynamic depending on the subject matter they are working with. Engagements with Existing Governance GroupsIT Steering CommitteeThe IT Infrastructure Advisory Group will route issues which are operational or require prioritization directly to the IT Steering Committee in order to support ITC’s focus on policy and strategy related topics.ITCThe IT Infrastructure Advisory Group will route issues related to policy and strategy to ITC for faculty endorsement before being presented to the IT Steering Committee.The IT Infrastructure Advisory Group will request an ex?officio representative to attend ITC meetings.Other GroupsBecause membership of IT Infrastructure Advisory Group includes both technology and business officials, a stronger relationship can be maintained with the Administrative Council, the Teaching & Learning Advisory Group, the Research Technology Advisory Group and the Divisional Technology Advisory Group.MembershipThe IT Infrastructure Advisory Group is intended to provide divisions the opportunity to be engaged in campus?wide information and technology decisions relating to core campus IT technology services. Membership will consist of the following:DoIT Chief Operating Officer (COO) – ChairChief Information Security Officer (CISO)DoIT Director of Network Services (NS)DoIT Director of System Engineering and Operations (SEO)DoIT Director of Enterprise Internet Services (EIS)Non-DoIT appointee from the Divisional Technology Advisory Group (DTAG)Non-DoIT appointee from the Research Technology Advisory Group (RTAG)Non-DoIT appointee from T&L Technology Advisory Group (TLAG)Non-DoIT appointee from the Administrative Council (AC)Non-DoIT appointee from Network Advisory Group (NAG)Non-DoIT appointee from Madison Information Security Team (MIST)Non-DoIT appointee from CCI Infrastructure Advisory GroupAppointee from Cloud Infrastructure GroupAppointee from the Division of Enrollment ManagementAppointee from the Vice Chancellor for Finance and AdministrationAppointee from the Provost OfficeAppointee from the Division of Intercollegiate AthleticsIn general, the expectation for individuals fulfilling the role of an IT Infrastructure Advisory Group member include:Being in a business or technology leadership role that is charged with keeping an eye both on their area and on the big picture;Carrying an active responsibility for enabling the use of technology in teaching, learning, or research;Carrying an active responsibility for administrative functions in schools, colleges, divisions, or other functional units. ................
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