Total Quality Management - KKU

Total Quality Management

TQM

chanchai@ftpi.or.th

1

Thailand Productivity Institute

chanchai@ftpi.or.th

1.Guide to TQM TQM

2

Thailand Productivity Institute

? TQM

Crisis + Leadership

Executives / People are driven for Business

Excellence

TQM

Vision + Leadership

chanchai@ftpi.or.th

3

Thailand Productivity Institute

? TQM

QC

Quality Control ( ) :

SQC

Statistics Quality Control ( ):

TQC TQM

Total Quality Control () : (Quality Circle) QCD/

Total Quality Management ( ):

1996

4

chanchai@ftpi.or.th

Thailand Productivity Institute

? TQM

? Deming Prize TQM

TQM

chanchai@ftpi.or.th

Deming Prize Guide 2003 5 Thailand Productivity Institute

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