Lean Enterprise Management Development System & 8 Step ...
Lean Enterprise Management Development System &
8 Step Problem Solving
Mike Hoseus
Author, President, CI Culture Enterprises Executive Director, Center for Quality People & Organizations (CQPO) mike.hoseus@ or 859-699-2235
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The Lean Enterprise
Purpose
Vision/Values True North
(Employee) Line of Sight Strategy Formulation & deployment)
People
Putting people before products Engaging, Involving Challenging & Coaching Teamwork
Capability to ID & Solve Problems
Process
Horizontal flow of value
PDCCAoTrheinking at the pull of the customer
Workplace Management through standardization & Visualization
Relentless elimination of waste, overburden and unevenness Lean Tools
3
Phases of EMDS
Phase 1 Set clear purpose,
direction and measurable goals
Phase 4 Develop problem solvers to reach
business goals
Continuous Improvement
Phase 3 Make problems
visible
Phase 2 Set up Standards
4
The Lean Leadership System
PURPOSE
Vision/Values
True North
(Employee) Line of Sight
Strategy FormCauplaabtiiolitny &to dIDep&loSyomlveent)
People
Problems
Process
Putting people before products
Engaging, Involving
PDCA Thinking
Core
Horizontal flow of value at the pull of the customer
Workplace Management through standardization & Visualization
Challenging & Coaching Teamwork
Relentless elimination of waste, overburden and unevenness Lean Tools
5
True North (Hoshin)
The process of reflective learning lead by management keeps the organization on track to its True North despite the short-term influences
Current Performance
6
Vision
Purpose Values
Philosophies and Beliefs
? Layoffs and dismissal not readily made
? Role of employees ? Role of Leaders
Managing for Improvement
GtS
AP CD
Tools
CURRENT CONDITION
7
GtS
AP CD
Tools
GtS
AP CD
Tools
True North
TARGETED CONDITION
In the lean organization, the work of managers involves teaching this pattern of thinking and acting in order to continuously
improve work.
Purpose
Company Goals
Profit Long Term Success Contribute to Economy Contribute to Society Good Quality
Employee Goals
Long Term Mutual
Prosperity for all Stakeholders
A Paycheck
Growth
Good Benefits
A Safe Workplace
Meaningful Work
Mutual Trust
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