Lean Enterprise Management Development System & 8 Step ...

Lean Enterprise Management Development System &

8 Step Problem Solving

Mike Hoseus

Author, President, CI Culture Enterprises Executive Director, Center for Quality People & Organizations (CQPO) mike.hoseus@ or 859-699-2235

Ice Breaker: X-Y Exercise

"Win all you can!"

The Lean Enterprise

Purpose

Vision/Values True North

(Employee) Line of Sight Strategy Formulation & deployment)

People

Putting people before products Engaging, Involving Challenging & Coaching Teamwork

Capability to ID & Solve Problems

Process

Horizontal flow of value

PDCCAoTrheinking at the pull of the customer

Workplace Management through standardization & Visualization

Relentless elimination of waste, overburden and unevenness Lean Tools

3

Phases of EMDS

Phase 1 Set clear purpose,

direction and measurable goals

Phase 4 Develop problem solvers to reach

business goals

Continuous Improvement

Phase 3 Make problems

visible

Phase 2 Set up Standards

4

The Lean Leadership System

PURPOSE

Vision/Values

True North

(Employee) Line of Sight

Strategy FormCauplaabtiiolitny &to dIDep&loSyomlveent)

People

Problems

Process

Putting people before products

Engaging, Involving

PDCA Thinking

Core

Horizontal flow of value at the pull of the customer

Workplace Management through standardization & Visualization

Challenging & Coaching Teamwork

Relentless elimination of waste, overburden and unevenness Lean Tools

5

True North (Hoshin)

The process of reflective learning lead by management keeps the organization on track to its True North despite the short-term influences

Current Performance

6

Vision

Purpose Values

Philosophies and Beliefs

? Layoffs and dismissal not readily made

? Role of employees ? Role of Leaders

Managing for Improvement

GtS

AP CD

Tools

CURRENT CONDITION

7

GtS

AP CD

Tools

GtS

AP CD

Tools

True North

TARGETED CONDITION

In the lean organization, the work of managers involves teaching this pattern of thinking and acting in order to continuously

improve work.

Purpose

Company Goals

Profit Long Term Success Contribute to Economy Contribute to Society Good Quality

Employee Goals

Long Term Mutual

Prosperity for all Stakeholders

A Paycheck

Growth

Good Benefits

A Safe Workplace

Meaningful Work

Mutual Trust

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