Training and Development - PwC

Human Resource Services

Training and Development

Creating Value for your business

Organizations are rightly expecting a measurable return on their change programs and are becoming increasingly demanding with regard to achieved outcomes. Yet, we know from recent research (source: CSC Index/AMA Survey) that 41% of change projects fail and that of the 59% that succeed only half meet the expectations of senior management.

A survey that PricewaterhouseCoopers (PwC) ran in conjunction with MORI in the late 1990's found that 9 out of the 10 top barriers to change are people related, for example, limited change management skills, poor communications and employee opposition were all cited. In response to the survey's findings PwC has developed a Framework for the Delivery of Benefits and Management of Change, incorporating strategies and tools to assist organizations to manage major change.

Organizational change is complex because of the interdependencies between the stakeholders, the organization, and its people and supporting technologies; any change in one aspect is likely to affect one or more of the others. The softer' aspects of business change, such as changing behaviors, gaining buy-in of the staff, managing transfers into and out of organizations, and providing training at the right time, are critical to achieving the desired outcomes.

HOW WE CAN HELP YOU

PwC has established a strong reputation for helping clients cope in the face of changing business conditions around the world and across industries. With member firm offices carrying more than 150,000 professionals in 830 cities in 152 countries, PwC can offer you a complete range of audit and assurance, transactions, crisis management, performance improvement, tax and human resource services, tailored to your specific industry. It's all part of our commitment to helping you address your company's business challenges around the corner, or around the world.

HR ADVISORY SERVICES

PricewaterhouseCoopers' Human Resource Services practice works with clients who strive to make their people a sustainable source of competitive advantage. Our strategy is built on our own belief in developing our people to be creative and effective team players committed to outstanding client service. We bring the ability to take fresh perspectives, to think differently, and to develop and implement new and value adding solutions.

Your issues; our solutions Corporate Governance Strategic Visioning Organization Analyses and Design HR Due Diligence Family Business Restructuring Services HRM Diagnostic Analysis and Design Talent Sourcing Talent Management Talent Development Executive Leasing

Assessment Centers Change Management Salary and Compensation Surveys Surveys (Employee Satisfaction, Health Check,

HRM Benchmarking, etc.)

If this is your situation You wish to develop people-driven principles

and processes to guide the organization from its current state to a new state; You want to stop project success being endangered by uncertainty regarding how to manage stakeholders impacted by change; You need to manage people development and ensure that appropriate skills are developed; You want to position the organization's culture to ensure positive attitudes towards change; You have to establish the control and coordination activities required to manage projects successfully' You want to develop tools and templates to support projects and achieve successful outcomes: and

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Human Resource Services

You wish to ensure that project business benefits and performance improvement are achieved throughout the project's lifecycle and beyond.

OUR PEOPLE; YOUR DEVELOPMENT

Behavioral Trainings Team Building Conflict Management Negotiation Skills Self Confidence Listening Skills Influencing Skills Conceptual Thinking Stress Management Impact and Influence Self Control Personal Motivation Personal Awareness and Effectiveness

Management Trainings Advanced Presentation Leadership Development Management Skills Development Project Management Cultural Change Management Change Management Strategic Management Strategic Marketing Interpersonal Communication Performance Management Customer Satisfaction Sales Management Managing Work and Self Process Management Corporate Communications Internal Process and Strategy

Development Optimal Asset Management Corporate Social Responsibility

Technical Trainings Mckinsey's 7S Model Risk Management Financial Management Management Information System Internal Audit Best Practices Cash Management Project Development and Evaluation Ethics (Compliance, Fraud, Abuse, Business) Health, Safety and Environment

Budgetary Control Contract Management Compliance and Internal Control System Specification Development Human Resource Management Tender Evaluation Revenue Management Global Best Practices Report Preparation Corporate Governance

Change and program effectiveness's services create the change strategy and design: Assist with program management and portfolio

management advisory services Advise on benefits delivery Assist in envisioning the case for change Advise on approaches to align values, attitudes

and behaviors with strategic objectives Provide recommendations to design the

organization and transition people Coach management to assimilate the

knowledge, skills, attitudes and behaviors required to increase their effectiveness in driving sustainable change

Change and program effectiveness services align and sustain the change: Advise on stakeholder management Advise on communications Advise on training requirements Advise on effective strategies for people

development and growth Develop recommendations regarding

Performance Management Benchmarking of the efficiency and

effectiveness of HR Assist with project management advisory

services Assist with project office advisory services Conduct project assessments

To find out how we are helping clients address their business issues please contact:

Mr. Kalimuddin Ghauri, Senior Manager kalim.ghauri@pk.; kalim_ghauri@

Mr. Syed Bilal Bokhary, Manager bilal.bokhary@pk.

House No. 11, Street 2 off. Dar-ul-Aman Road Karte 3 Near Area Main Office, Kabul, Afghanistan.

Kabul: +93.799.315.320; +93.70.203.424

This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, PricewaterhouseCoopers, its members, employees and agents accept no liability, and disclaim all responsibility, for the consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it.

? 2007 PricewaterhouseCoopers. All rights reserved. `PricewaterhouseCoopers' or, as the context requires, other member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity. A. F. Ferguson & Co. is a member firm of PwC.

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