Responsible to: Executive Manager



Community Transport Administrator and Operational AssistantResponsible to: Community Transport ManagerBased at Shotts Healthy Living CentreHours of Duty: 35 hours per weekSalary: ?17500.00JOB PURPOSETo support the Community Transport Programme in the day to day running of the programme support the Community transport Manager with Office duties and as an Operational Assistant.MAIN DUTIESOperationalLead the day to day administration for Community TransportDeal with incoming calls and bookings for Community TransportDeal with bookings for our volunteer drivers Medical Appointments programmeLiaise with the Community Transport Volunteer DriversSupport the Community Transport Manager in community transport legislations and operational procedures.Ensure that there is compliance with GBT procedures, rules, relevant regulations and policies in the role as a Community Transport ProviderInput data information to the GBT Data Base (have MS Access and MS Excel experienceEnsure that standards are maintained and developed in line with GBT Work Plan, and Customer expectation.Meet the aims, objectives, and targets of GBT Delivery Plan in so far as it relates to the officeOffice responsibilitiesDrivers Liaise with drivers and assist with drivers’ allocations of bookings and ensure that the are covered correctly.Keep driver records and files up to dateAssist in the processing of driver leave requests/ensuring all leave is shown in the online diary.VehiclesTo check vehicles on a regular basis to ensure that the are being cleaned to a high standard and report back to the Community Transport Manager.Liaise with provider of bus maintenance contract and ensure that buses are booked in for services at the correct time and MOT’s and TAX are dealt with.PERSON SPECIFICATION Essential Excellent communication skills, together with a caring and helpful attitude that reflects the overall culture of a charitable community transport operation.An understanding of the needs of users with mobility, sensory, emotional and/or behavioural difficulties.An understanding and awareness of the importance of confidentiality and discretion when dealing with users. Have good computer skills and experience using Microsoft Office software Packages.An Understanding of office administration systems and the ability to work accurately to these systems in a pressurised environment.Ability to manage own workload on a daily basis.Experience in dealing with the general publicExperience of data inputtingAn understanding of the services provided by community transport.Experience of Community Transport Legislation.Experience of Community Transport Operational Procedures.Clean D, D1 or D1 (101) Driving Licence.Ability to Work flexibly.Desirable Midas/PATS trainerBasic Mechanical knowledgeExcellent geographical knowledge of Central Scotland Road Network and route planning ability.Willing to undergo driving assessment and training. This post is subject to a PVG check. ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download