TRICARE Supplement Program Overview & Best Practices

The Exclusive Provider of the Corporate TRICARE Supplement

TRICARE Supplement Program Overview & Best Practices

Selman and Company is the only provider of the corporate TRICARE Supplement Plan, offering a step-by-step seamless implementation and ongoing support of the day-to-day management.

All information in this proposal is confidential and proprietary to Selman & Company.

TRICARE Supplement Overview & Best Practices

Table of Contents

Introduction ...................................................................................................Page 2 Implementation Case Study...........................................................................Page 4 Sample Client Cost Analysis ...........................................................................Page 5 Implementation Best Practices ......................................................................Page 7 Sample Documents .......................................................................................Page 9

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TRICARE Supplement Overview & Best Practices

INTRODUCTION

The Plan Administrator The TRICARE Supplement Plan is administered by Selman & Company. Selman & Company's staff of 130+ provides a wide variety of organizations, including many state and municipal governments, with administrative services related to life & health insurance and similar products from our offices in Cleveland & Washington, DC.

For over 36 years, Selman has efficiently and consistently delivered extraordinary service as the finest provider of insurance administrative services for insurance companies, financial institutions, employers and groups of people that share a bond of common affinity. As your partner, Selman & Company would strive to consistently provide insurance programs and administrative services distinguished by organizational integrity while remaining flexible, responsive and economical. Selman & Company is among the largest privately held firms in the nation with focus on the markets in which it serves. Our core capabilities include:

? Account Management ? Administrative Services ? Customer Contact

? Claims ? Compliance ? Marketing

Our Philosophy Selman's philosophy enables us to customize programs and solutions that meet each client's needs. A dedicated account manager oversees all aspects of your program ? supported by a team of project managers, functional experts and client service personnel who ensure success in meeting your goals.

The Plan Underwriter The plan underwriter for the TRICARE Supplement Plan is Transamerica Premier Life Insurance Company, Cedar Rapids, IA, and Transamerica Life Insurance Company, Harrison, NY, (NY residents only), Transamerica companies. Transamerica Corporation has been in business for over 100 years. Transamerica is one of the world's leading life insurance and pension organizations and a provider of investment products with business in over 20 markets in the Americas, Europe and Asia.

The Plan Sponsor Government Employees Association (GEA) is the Plan sponsor of the TRICARE Supplement. GEA is a non-profit, tax-exempt organization; incorporated in 1965 in Washington, D.C. GEA was established to provide active and retired federal, state and local government employees (including members of the military and National Guard services) with a network of resources.

According to federal legislation, the corporate TRICARE Supplement Plan must be sponsored by an association for which membership dues are collected. The membership dues of $1.50 are included in the monthly premium rates.

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TRICARE Supplement Overview & Best Practices

Client Experiences

Southwest Airlines Dallas, Texas

Southwest Airlines implemented the TRICARE Supplement Plan effective January 1, 2015. Southwest conducted an internal employee survey, which helped to identify the number of TRICARE-eligible employees within the company.

Furthermore, the Account Management team worked with HR to develop a partner microsite to align with Southwest's internal brand standards. The microsite served as the primary form of communication about the supplement and served as the only means to enroll in the plan.

Calibre Systems Alexandria, Virginia

Calibre Systems implemented the TRICARE Supplement Plan effective January 1, 2015. As part of their implementation process, Selman participated in the company's annual benefits meeting at their Alexandria, VA location. During the meeting the HR staff visited with each vendor booth to take a photographs of each vendor to include in internal emails sent throughout the day to staff encouraging their participation at the fair and the opportunity to meet with the vendors one-onone to get their questions answered.

Additionally, Calibre held a webinar for their other company locations outside of the Virginia area.

The Boeing Company Chicago, Illinois

The Boeing Company implemented the TRICARE Supplement Plan to their active employee population effective January 1, 2015. With multiple locations throughout the United States, Boeing provided an opportunity for Selman to target their ex-military employees by participating in a live webinar for their Veteran Employee Special Interest Group. The webinar included a presentation with a Q&A session following.

The Account Management team also worked with the HR team at Boeing to provide resources and support for the TRICARE Supplement Training for Boeing's HR call center.

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TRICARE Supplement Overview & Best Practices

IMPLEMETATION CASE STUDY

State of South Carolina Columbia, South Carolina Selman & Company has worked with the states of South Carolina, North Carolina, Georgia, Virginia and Missouri to implement the Corporate TRICARE Supplement since 2010. The State of South Carolina's Public Employees Benefit Administration (PEBA) worked directly with Selman & Company and therefore has been particularly successful with offering the plan. In an effort to introduce and bring awareness about the plan offering, PEBA included the TRICARE Supplement Plan in their PEBA Direct Newsletter five (5) months prior to the start date of the plan. This communication was focused on educating the employees by providing information on open enrollment, eligibility, benefits, premium and plan administrator. PEBA's Benefits Specialists also participated in a presentation that was focused on educating and providing them with information to help them in assisting their existing and new employees with their benefits. Selman & Company (ASI) worked closely with PEBA on their ongoing communication for their benefits guide booklet. The benefits guide included comprehensive information on their benefits, including the supplement plan, which was beneficial to the employees. The State of South Carolina implemented the TRICARE Supplement Plan effective January 1, 2014. Today, PEBA has over 400 state employees enrolled in the TRICARE Supplement Plan with an estimated annual savings to the state of more than $2.6 million.

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