How to Playback a Video Clip from an R5 Recorder - March Networks
March Networks News
How to Playback a Video Clip from an R5 Recorder
QUESTION: We are a law enforcement agency that often receives video clips that were captured by a
March Networks recorder. When we try to play them back with our default video player, we are prompted
with a message that there is a problem playing the file or that the player does not support the video
format of the file. What options do we have that will allow us to view the video clips?
ANSWER: The types of messages that you are
seeing are likely similar to those found at right (Figures
1 and 2).
The reason these messages are appearing is
that the video codec required to play back these clips
cannot be found on your system. A video codec is a
piece of software that enables the compressed video
file to be decompressed and displayed. The video
codec required is one that matches the codec that was
used to originally compress the video source.
There are three options available which will allow
you to view the March Networks video clip:
Figure 1
Figure 2
Option 1 ¨C Executable Evidence Reviewer
The simplest method for viewing March Networks
video clips is to use the executable version of the
Evidence Reviewer. The Evidence Reviewer can be
executed directly from the media on which it resides.
This removes the requirement to install software for
the purpose of viewing video and overcomes the issue
of not having the privileges to install software on your
computer. This is the recommended option to use if the
viewing of video clips is going to be infrequent.
Download the zipped Evidence Reviewer
from the March Networks website .
Resources/Players.aspx
and unzip to a known location either on your computer
or on external media. Once unzipped, you will see
several files in the folder (Figure 3). Click on the
RunReview.bat file to launch the Evidence Reviewer
without having to install any software. When the
application is running, browse to the location of the
video clip and select the file that is to be viewed
(Figure 4).
Figure 3 ¡ª
Click on RunReview.bat
Figure 4
select the file that is
to be viewed
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Option 2 ¨C Installed Evidence Reviewer
An alternate method for those who will be reviewing
video on a frequent basis is to install the Evidence
Reviewer application. This is very similar to Option 1
with the exception that the Evidence Reviewer is
installed on your computer and is always available
to use.
Download the zipped ¡°Evidence Reviewer¡± from
the Technical Support area on the March Networks
Partner Portal .
com and unzip to a known location either on your
computer or on external media. Click on Setup.exe
to launch the Evidence Reviewer menu page and
select the ¡°Install the Evidence Reviewer¡± option
(Figure 5). This will install the Evidence Reviewer on
your computer and it can now be launched from your
desktop using the icon in Figure 6.
Please note that the Partner Portal is restricted
to registered March Networks solution providers.
Registration is available online by clicking the Register
button at .
Figure 5 ¡ª Click on Setup.exe to launch the Evidence Reviewer
Figure 6 ¡ª Evidence Reviewer icon
Option 3 ¨C Installed Video Codecs
The third method would be used if you desire to use
a third party video player to view the video clip. While
this may seem like the simplest way to view video,
the third party player does not provide detailed time
information while playing back the clip.
To install the March Networks video codecs,
download the zipped ¡°Release 5 Software Codec¡± from
the Technical Support section of the March Networks
Partner Portal (.
com). Unzip the file to a known location either
on your computer or on external media. Click on
¡°Release5_Codec.exe¡± to launch the installer for the
codecs and follow the prompts.
Once installed, you will be able to use third party
video review tools to view the March Networks video
clips.
Figure 7 ¡ª Software Installation screen
Figure 8 ¡ª Click on Release5_Codec.exe¡± to launch the installer
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