HP OfficeJet 5200 All-in-One series

HP OfficeJet 5200 All-in-One series

Table of contents

1 How do I? ...................................................................................................................................................... 1

2 Get started .................................................................................................................................................... 2 Accessibility ............................................................................................................................................................ 2 HP EcoSolutions (HP and the Environment) .......................................................................................................... 2 Printer parts ........................................................................................................................................................... 5 Control panel and status lights ............................................................................................................................. 7 Paper basics ........................................................................................................................................................... 9 Load media .......................................................................................................................................................... 11 Load original ........................................................................................................................................................ 16 Update the printer ............................................................................................................................................... 18 Open the HP printer software (Windows) ............................................................................................................ 19 Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device ............. 19 Turn the printer off .............................................................................................................................................. 20

3 Print ........................................................................................................................................................... 21 Print using the HP Smart app .............................................................................................................................. 21 Print documents using HP printer software ........................................................................................................ 22 Print photos using HP printer software ............................................................................................................... 23 Print on envelopes ............................................................................................................................................... 24 Print on both sides (duplexing) ........................................................................................................................... 25 Print from apps on mobile devices ...................................................................................................................... 25 Print using the maximum dpi .............................................................................................................................. 26 Tips for successful printing ................................................................................................................................. 27

4 Copy and scan .............................................................................................................................................. 30 Copy ..................................................................................................................................................................... 30 Scan ...................................................................................................................................................................... 30 Tips for copy and scan success ............................................................................................................................ 36

5 Fax ............................................................................................................................................................. 37 Send a fax ............................................................................................................................................................ 37 Receive a fax ........................................................................................................................................................ 41 Set up phone book contacts ................................................................................................................................ 46 Change fax settings ............................................................................................................................................. 48 Fax and digital phone services ............................................................................................................................ 52

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Fax on Voice over Internet Protocol .................................................................................................................... 52 Use reports .......................................................................................................................................................... 52 Additional fax setup ............................................................................................................................................ 55

6 Web Services ............................................................................................................................................... 76 What are Web Services? ....................................................................................................................................... 76 Set up Web Services ............................................................................................................................................. 76 Print with HP ePrint ............................................................................................................................................. 77 Remove Web Services .......................................................................................................................................... 78

7 Work with cartridges ................................................................................................................................... 79 Information on cartridges and the printhead ..................................................................................................... 79 Check the estimated ink levels ............................................................................................................................ 79 Replace the cartridges ......................................................................................................................................... 80 Order cartridges ................................................................................................................................................... 82 Use single-cartridge mode .................................................................................................................................. 82 Store printing supplies ........................................................................................................................................ 83 Cartridge warranty information .......................................................................................................................... 83

8 Network setup ............................................................................................................................................. 84 Set up the printer for wireless communication ................................................................................................... 84 Change network settings ..................................................................................................................................... 87 Use Wi-Fi Direct .................................................................................................................................................... 88

9 Printer management tools ........................................................................................................................... 92 The HP Smart app ................................................................................................................................................ 92 Toolbox (Windows) .............................................................................................................................................. 92 HP Utility (OS X and macOS) ................................................................................................................................ 92 Embedded web server ......................................................................................................................................... 93

10 Solve a problem ......................................................................................................................................... 96 Jams and paper-feed issues ................................................................................................................................ 96 Ink cartridge issues ........................................................................................................................................... 102 Printing issues ................................................................................................................................................... 103 Copy issues ........................................................................................................................................................ 111 Scan issues ........................................................................................................................................................ 111 Fax issues ........................................................................................................................................................... 111 Network and connection issues ........................................................................................................................ 119 Printer hardware issues ..................................................................................................................................... 121 Get help from the printer control panel ............................................................................................................ 121

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Get help from the HP Smart app ....................................................................................................................... 122 Understand printer reports ............................................................................................................................... 122 Solve problems using Web Services .................................................................................................................. 123 Maintain the printer ........................................................................................................................................... 124 Restore original factory defaults and settings ................................................................................................. 126 HP support ......................................................................................................................................................... 126

Appendix A Technical information ................................................................................................................. 128 HP Company notices .......................................................................................................................................... 128 Specifications ..................................................................................................................................................... 128 Regulatory notices ............................................................................................................................................. 130 Environmental product stewardship program .................................................................................................. 140

Index ........................................................................................................................................................... 153

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