CUSTOMER SERVICE, SKILLS FOR SUCCESS, 4e
Control is a "two-way street". An officer must be in complete self-control to be able to control a violator. ... In-service training in the principles of "officer survival" is correlated with a high JHR. ... B. PAVPO are the basic elements of effective communication. 3.7 LEARNING OBJECTIVE: The student will be able to identify benefits for ... ................
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