E-CommerceandE-Business
E-Commerce and E-Business
en.
December 29, 2013
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Contents
1 Preface
3
1.1 Preface to the First Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Introduction
5
2.1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3 Concepts and Definitions
7
3.1 What is e-commerce? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.2 Is the Internet economy synonymous with e-commerce and e-business? . . . 8
3.3 What are the different types of e-commerce? . . . . . . . . . . . . . . . . . . 10
3.4 The major different types of e-commerce are: business-to-business (B2B);
business-to-consumer (B2C); business-to-government (B2G); consumer-to-
consumer (C2C); and mobile commerce (m-commerce). . . . . . . . . . . . . 10
3.5 What forces are fueling e-commerce? . . . . . . . . . . . . . . . . . . . . . . 16
3.6 What are the components of a typical successful e-commerce transaction loop? 17
3.7 How is the Internet relevant to e-commerce? . . . . . . . . . . . . . . . . . . 18
3.8 How important is an intranet for a business engaging in e-commerce? . . . . 19
3.9 Aside from reducing the cost of doing business, what are the advantages of
e-commerce for businesses? . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
3.10 How is e-commerce helpful to the consumer? . . . . . . . . . . . . . . . . . . 20
3.11 How are business relationships transformed through e-commerce? . . . . . . 20
3.12 How does e-commerce link customers, workers, suppliers, distributors and
competitors? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
3.13 What is Google AdSense and how does it work for e-commerce . . . . . . . 22
4 E-Commerce Applications: Issues and Prospects
23
4.1 E-Commerce Applications: Issues and Prospects . . . . . . . . . . . . . . . 23
4.2 What are the existing practices in developing countries with respect to buying
and paying online? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
4.3 What is an electronic payment system? Why is it important? . . . . . . . . 24
4.4 What is e-tailing? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.5 What is online publishing? What are its most common applications? . . . . 29
5 E-Commerce in Developing Countries
31
5.1 How important is e-commerce to SMEs in developing countries? How big is
the SME e-business market? . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
5.2 Is e-commerce helpful to the women sector? How has it helped in empowering
women? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5.3 What is the role of government in the development of e-commerce in devel-
oping countries? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
III
Contents
6 About the Author
43
6.1 About the Author . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
7 For Further Reading
45
7.1 For Further Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
8 Notes
49
8.1 Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
9 Acknowledgment
53
9.1 Acknowledgment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
10 Contributors
55
List of Figures
57
11 Licenses
61
11.1 GNU GENERAL PUBLIC LICENSE . . . . . . . . . . . . . . . . . . . . . 61
11.2 GNU Free Documentation License . . . . . . . . . . . . . . . . . . . . . . . 62
11.3 GNU Lesser General Public License . . . . . . . . . . . . . . . . . . . . . . 63
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