Welcome to WebAssist - The Optum Provider Portal

Welcome to WebAssist - The Optum Provider Portal

Learn How to Submit PSF-750 online

Online submission of the Patient Summary Form (PSF-750) is required

The following directions will assist in making the online submission process easy and convenient for providers and their staff

Index

? 4-8 ? 9-10 ? 11 ? 12 ? 13-18 ? 19-20 ? 21-22 ? 23 ? 24 ? 25-26 ? 27-29 ? 30 ? 31

Internet and Browser Compatibility Obtain ID and Password Determine Whether Clinical Review is Required Submit a PSF Form Electronically Administrative Corrections Current Functional Measure Score Print and Submit Processing Check Status Clinical Determination Letters Now Online Patient Statue Report ? PSR Technical Assistance

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Start

The Web site address is:

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Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.

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Step 1 - Use only Internet Explorer as the browser when accessing the site

? As noted on Optum's login page you must use Internet Explorer (IE) as your browser when accessing the site.

? Please note Microsoft regularly updates IE versions and the site is not compatible with the newer versions. If your system's default preference is to accept automatic updates, Microsoft automatically updates your browser.

? If your browser is not compatible it can create many different issues with the site, so it is important to make sure your IE browser is compatible.

Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.

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Step 1 - Make Your System's IE Browser Compatible

? Go to the top tool bar under the address line to "Tools" scroll down to "Compatibility view settings".

Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.

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Step 1 - Make Your System's IE Browser Compatible

? When the box opens you will see Optum's web site address in the "Add" column. . Click on "Add" and then click "Close"

Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.

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Step 1 - Make Your System's IE Browser Compatible

? You can also find "Compatibility View Settings" by going to the right hand corner of your screen, about two inches below the "X" button where you close out the page, you'll see an option for "Tools". Click "Tools" and then halfway down the list you'll see "Compatibility View Settings".

Confidential property of Optum. Do not distribute or reproduce without express permission from Optum.

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