Case Western Reserve University



Suzanne M. Cromlish5152 West 99th St.Oak Lawn, IL 60453 ? 704.797.1157 ? suzanne.cromlish@case.eduRESUMEOBJECTIVE: To promote engagement and success, to heighten recruitment, retention and visibility, to promote excellence, collaboration, and teamwork, and fully support the visionary educational innovation as a faculty team member for Saint Xavier University! SUMMARY:Enthusiastic promoter dedicated to dynamic delivery Powerful critical thinker with abilities to research and “Think Outside of the Box”Experience in managing and directing budget, operations, outreach, and complianceStrategic entrepreneurial planner to develop and reach goalsContinually searching for challenges with an inner desire for successProven administrative capabilities Accomplished writer and public speakerGrounded in integrity and honestySKILLS AND CREDENTIALS:Health Care Administration Licenses:NC Licensed Skilled Nursing Home Administrator Aug. 2006 – Sept. 2017 #2264Issued by: The NC Board of Examiners for Nursing Home Administrators NC Licensed Assisted Living Administrator Dec. 2008 – Dec. 2017 #A00001367Issued by: NC State Dept. of Health Service Regulation – Adult Care Licensure DivisionSpecial Education Handicapped Teaching Certification June 1990 – Valid for LifeIssued by: The California Community Colleges Board of Governors #15-5-CRO-003Relevant Experience:Former Nationwide Innovative Business OwnerSign Language Interpreter and Instructor – Interpreted for 5 US PresidentsWindows 10, Microsoft Office, Amos & SPSSNVivo, SmartPLS, Canvas, Blackboard, MoodlePROFESSIONAL MEMBERSHIPS:The National Center for Employee Ownership – The ESOP Association – The Ohio Employee Ownership Center – The Academy of ManagementSuzanne M. Cromlish5152 West 99th St.Oak Lawn, IL 60453 ? 704.797.1157 ? suzanne.cromlish@case.eduEDUCATION:Ph.D. in Management Candidate - Designing Sustainable Systems Case Western Reserve University AACSB AccreditedCleveland, OHABD: August 1, 2016Projected Graduation: May 2017DISSERTATION TOPIC:Empowering the 99% with Employee Owned Company (ESOP) AcquisitionsRESEARCH ACCOMPLISHMENTS:Research Presented at the Following Conferences:The Academy of Management’s Annual Conference in Vancouver, BC – August 2015 Ohio Employee Ownership Center’s Annual Conference in Akron, OH – April 2016Annual Conference for the Ohio/Kentucky Chapter of The ESOP Association at Powell, OH – March - 2016Annual Conference for The Carolina’s Chapter of The ESOP Association at the NASCAR Hall of Fame in Charlotte, NC – August 2015 The Mid-Year Fellows Workshop in Honor of Louis Kelso at Rutgers University - January 2015Research Articles Published:New Study Finds Acquisitions by ESOP Companies Highly Successful The Employee Ownership Report – March-April 2015 / volume XXXV, No. 2 How Well Do ESOP Acquisitions of Non-ESOP Companies Work? Guest Commentary, The National Center for Employee Ownership, February 5th, 2016 Collaborating with the following on Employee Ownership Research:The National Center for Employee Ownership in Oakland, CA (), The ESOP Association in Washington, DC ()The Ohio Employee Ownership Center at Kent State University in Kent, OH () Master of Business Administration (MBA)August 2012Pfeiffer University 3.98 GPACharlotte, NCParticipated in International Academic MBA Trip to FranceAfter graduation, Pfeiffer requested me to assist the Dean of International Studies with an International Academic MHA Trip to Austria in August 2013Master of Health Administration (MHA)August 2011Pfeiffer UniversityCharlotte, NC4.0 GPA, President of Pfeiffer Healthcare Executive Student Organization (PHESO)Participated in International Academic MHA Trips to Germany and Canada Bachelor of Arts Degree (BA)August 1972Catawba College 2.9 GPASalisbury, NCReceived 4 scholarshipsSuzanne M. Cromlish5152 West 99th St.Oak Lawn, IL 60453 ? 704.797.1157 ? suzanne.cromlish@case.eduRELEVANT EXPERIENCE:Utilizing experience in business and skilled nursing home/assisted living administration and graduate education in health and business administration, bring textbook concepts to life for students in Business and Health Administration courses at the following institutions of higher learning: Saint Xavier UniversityChicago, ILAssistant Professorial Lecturer of ManagementFall 2016 – PresentCurrently teaching: MBA Diversity and Inclusion, UG Diversity, UG Organizational Behavior, and UG Business MattersHigh Point UniversityHigh Point, NCAdjunct Business Management InstructorSpring 2016 Taught: Principles of Management and Organizational Behavior. Mitchell Community CollegeStatesville, NCAdjunct Business and Health InstructorSummer 2011 – Spring 2016Taught: Introduction to Business, Principles of Management, Marketing Research, Community Health, Personal Health and Wellness, Medical Insurance, Introduction to Healthcare Management and Long Term Care Administration. Wesleyan Arms Retirement CenterHigh Point, NCAssisted & Independent Living Campus Administrator Sept. 2008 – May 2010Managed and directed 69-bed facility with a staff of 50, maintaining 96% occupancy while achieving deficiency free annual survey rating for 2010. Responsible for budget, operations, and quality of care in accordance with federal, state, and local regulations for both assisted living facility and senior independent living apartment complex. Brian Center Hickory ViewmontHickory, NCSkilled Nursing Home AdministratorSept. 2007 – August 2008Received excellent annual survey results and maintained 95% occupancy for 104-bed skilled nursing facility with a staff of 105. Planned, developed, monitored, and supported all facility functions while demonstrating excellent customer service skills and maintaining an open door policy that welcomed the input of residents, family members, and staff.Classy CelebrationsSalisbury, NCPresident – Business OwnerAug. 2002 – Aug. 2007Published local coupon book, marketed and designed advertisements and coupons with business owners – books sold through schools, churches, and non-profit organizations for fundraising.Suzanne M. Cromlish5152 West 99th St.Oak Lawn, IL 60453 ? 704.797.1157 ? suzanne.cromlish@case.eduPhoenix News ExpressPhoenix, AZVP Marketing and OperationsMarch 1997 – June 2002Hired and trained circulation and collection managers; responsible for route drivers, created job descriptions and a master route file, supervised marketing, and operations with approximately 60 payroll staff. Directed The New York Times, The Wall Street Journal, and approximately 30 other news publications for residential and commercial distribution within the Phoenix metropolitan area.Talking HandsNashville, TNPresident/Instructor – Business OwnerJuly 1983 – March 1997Developed, marketed, and taught communication with the deaf and hearing impaired and also developed and taught customized non-verbal one-handed “Officer Safety Hand Signals” instructor courses for SWAT, Patrol, Narcotics, and Correctional law enforcement agencies and academies nationwide. Also designed customized videotapes and instructor manuals with scenarios and pictures of every signal for each attendee.POSITIONS HELD AFTER COLLEGE:Bell’s AntiquesPurchasing and Sales Representative – Imported antiques from Europe in 40’ tractor trailer cargo units, worked with US customs agents for inspections, sold to end-users and antique dealers nationwide.TRW Corp. / Phillip Hunt Chemical Corp. / Syncom, Inc.District Manager for these manufacturers – covered multi-state territories, established and trained dealer networks, and negotiated national contracts with Fortune 1000 Companies headquartered in the respective territory. PERSONAL ENRICHMENT:Sign Language Interpreter and Instructor, have Interpreted for 5 US Presidents, First Ladies, Cabinet Members, and many Governors, Senators, and Celebrities, The Official Sign Language Interpreter for Lions International Conventions for over 10 years, Produced a 30 minute weekly live cable TV show called Talking Hands for 6 months teaching Sign Language, Reading the Bible and having daily devotions with my husband of 36 years, Participating in Weight Watchers, Exercising regularly, Viewing documentaries, Reading non-fiction books, Playing piano, Conducting research benefiting employee-owned companies to personally and financially empower the 99%, and Purchasing gifts on sale after holidays to bless others! Suzanne M. Cromlish5152 West 99th St.Oak Lawn, IL 60453 ? 704.797.1157 ? suzanne.cromlish@case.eduREFERENCES:Corey Rosen, FounderNational Center for Employee Ownership (NCEO)1629 Telegraph Ave., Suite 200 Oakland, CA 94612510-208-1314crosen@J. Michael Keeling, PresidentThe ESOP Association1200 18th Street, NW Suite 1125Washington, DC 20036202-293-2971 michael@David Kame, MBA, CPA Lecturer at UNCG Former CFO, Wesleyan Arms and Providence Place 200 Arlington DriveJamestown, NC 27282336.454.1617dkame@Carol Vogt, Dr. P.H., MSN, RN Associate Professor of Health Administration Pfeiffer University 4701 Park RoadCharlotte, NC 28209919-417-2078carol.vogt@pfeiffer.edu ................
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