Practice Management Section Annual Report



I. Section/SIG Name: Section on Practice Management

II. Chair-Elect Contact Information

Individual Completing this report: Marcia Ditmyer, PhD, MBA, MS

Section office held: Chair-Elect

Phone: (702) 774-2646

Fax: (800) 549-8707

Email: marcia.ditmyer@unlv.edu

Date: May 9, 2008

III. 2007/2008 Section/SIG Activities/Accomplishments

1. Provided Student Awards in Practice Management

The Section continued the student awards in practice administration. This award, funded entirely by the American Academy of Dental Practice Administration, consists of a certificate of merit. The awards are coordinated nationally by Dr. Keith Dickey. The award recognizes the top student(s) in practice administration at each school. This award raises the awareness of practice administration as a knowledge-based discipline. Forty-seven students from 43 schools received the award in 2008.

2. Annual Session Program was co-sponsored this year with the Section on Comprehensive Care and General Dentistry. The forum session was entitled: “Team and Group Leaders: How Do We Attract and Nurture Them?” Thirty-five (35) total participants attending the session.

3. Planning of Section Program in 2009: It was decided to organize a symposium or program regarding corporate influence in practice management instruction in dental schools.

4. The section name was officially changed by a vote of the House of Delegates from Section on Practice Administration to Section on Practice Management in keeping with the terminology of the new competencies.

5. Project Pool Study on Evaluation of Administrators in Dental Colleges. Two articles appeared in the JDE, one workshop was held in New Orleans, and another one was held in Dallas at the current convention.

6. Community of Interest for Faculty was updated. To keep the COI viable and active, need to have at least 10 to 20 items posted per year. Items have been submitted; however the section is still looking for items such as assignments, case studies, syllabus, and articles that can be used to supplement the courses. Dave is the gatekeeper at this time and requested materials be sent to him.

7. ADA/ADEA Joint Venture in Practice Management:

The development of 8-12 modules that address practice management competencies will be conducted in conjunction with ADA. Karen Hart informed Dr. Valachovic on our intentions to collaborate on modules that can complement the competencies for the new dentist relating to practice management. This will be moving forward.

IV. Membership and Attendance

Admin/

StaffFull-Time

Faculty

MemberPart-Time/

Adjunct

Faculty

MemberRetiredStudent - Allied Prof.Student – Post- Doct.Student - Pre- Doct.None SelectedTOTALPractice Mgt.4465292161232574567

Thirteen (13) members signed in and participated in the member forum, including a visit from Ms. Hart, an ADA representative.

Thirty-five (35) total participants attended the jointly sponsored program.

V. Section Structure

COUNCILOR (1st Term [pic] 2nd Term Beginning Term Date: 3-08

Name _________David G. Dunning, Ph.D., M.A. _

Title _______Professor Department __Oral Biology

Institution Name___University of Nebraska Medical Center College of Dentistry

Phone: __402-472-1325_ Fax: _402-472-2551_____

Email: ___ddunning@unmc.edu

CHAIR

Name _______Dunn Cumby, D.D.S., M.P.H.

Title __Chair Department ___Dental Services Administration_____

Institution Name__University of Oklahoma, College of Dentistry

Phone: __405-271-4949_____ Fax: ____405-271-4789__________

Email: _______dunn-cumby@ouhsc.edu______________________________

CHAIR-ELECT

Name ______Marcia Ditmyer, Ph.D., MBA, MS___

Title ____Assistant Professor___ Department Clinical Sciences and Professional Studies______

Institution Name___University of Nevada Las Vegas_

Phone: ______702-774-2646____ Fax: ___702-774-2721_________________

Email: ___Marcia.ditmyer@unlv.edu_____________________________________________

SECRETARY

Name ___Brian Lange, Ph.D., M.S.__________

Title _____Professor__________ Department _____Oral Biology___________________

Institution Name____University of Nebraska Medical Center College of Dentistry_____

Phone: _____402-472-1274_____ Fax: _______402-472-2551_____

Email: ________blange@unmc.edu__________________________________

VI. Financial Status

Current Section Balance: $5885.04

There are no organizations that award monetary awards. The Student Award in Practice Management is awarded by the AMERICAN ACADEMY OF DENTAL PRACTICE ADMINISTATION and the award includes only a certificate of recognition but no monetary gift. 

VII. Section Communications

Electronic: E-mail and Fax are commonly used among members of the Section.

Conference calls among the officers are used to distribute information and plan meetings.

Print: The Section Newsletter (Appendix A) was sent via the list serve and was also posted on the ADEA website under the Section’s area. This newsletter announces the annual program and other events and projects.

Meetings: A meeting of the Council of Sections was held in Dallas, TX in April. Med-Ed Portal was introduced. Round table discussions centered on how improvements can be made in communication.

VIII. Meeting Minutes

Appendix B

IX. Section Program Evaluation Summary

The forum session was entitled: “Team and Group Leaders: How Do We Attract and Nurture Them?”

Statistical evaluation information is as follows:

100% reported the factor most influencing their decision to attend was the topic.

Responses ranged from 3.0 to 4.0 on a 5.0 scale

Items with 3.0 response average included:

I obtained information and ideas that will be useful in my work

The presenter(s)’ achieved the learning objectives stated

Items with 4.0 response average included:

Session content matched time and format

Presenter(s) engaged the audience

Handouts and resource material was relevant and useful

Overall, satisfied with the learning experience

Presenter(s)’ demonstrated subject matter expertise

Presenter(s)’ organized the session well

Presenter(s)’ effectively used audio and visual aids

X. Feedback to the Administrative Board

Section membership stands at 567. The COI should help with communication with the new section members. Joint venture with ADA on the development of 8-12 modules that will address practice management competencies; this will be moving forward with anticipation of a section program in 2009 meeting.

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Section on Practice Management

Business Meeting Minutes

Dallas, TX

March 31, 2008

Meeting began: 12:30pm

Meeting adjourned: 1:30pm

In Attendance: Mert N. Aksee Miles Beach

Rick Callan Dunn Cumby

Marcia Ditmyer Dave Dunning

Danny Hanna Elsbeth Kalenderian

Brian Lange David Nielsen

Dave Willis Nanci Yokom

Karen Hart, ADA

The meeting was called to order at 12:30pm by Rick Callan, Chair. Introductions were made of participants of the meeting.

Thirteen members signed in and participated in the meeting, including a visit from Ms. Hart, the ADA representative.

Minutes from the previous meeting were approved as distributed.

Annual Session Program was co-sponsored this year with the Section on Comprehensive Care and General Dentistry. The forum session was entitled: “Team and Group Leaders: How Do We Attract and Nurture Them?” Thirty-five (35) total participants attending the session.

Opening remarks were given by Rick Callan (Chair), Dave Dunning (Councilor), and Dunn Cumby (Chair-elect).

Remarks were made regarding the community of interest. More participation was encouraged, along with ideas of how to use the Community of Interest. More information about the COI’s was held in Old Business.

Dave reported on the fall interim meeting, whose topic was ‘academic integrity and ethics’.

It was also announced that the section name will officially be changed from Section on Practice Administration to Section on Practice Management in keeping with the terminology of the new competencies.

The Section Financial report was passed out. The Section currently has $5,883.04.

Dave indicated he requested from the Council on Sections a full list of those who are members of the Section on Practice Management. He has requested this before and hasn’t received it. Other sections expressed their concern and were told that a list will be provided.

OLD BUSINESS

A report was made by Dave Dunning on Project Pool Study on Evaluation of Administrators in Dental Colleges. Two articles appeared in the JDE, one workshop was held in New Orleans, and another one was held in Dallas at the current convention. .

Community of Interest for Faculty Update discussion was held. Dave indicated that the section is committed to submitting materials to be made for use teaching practice management. To keep the COI viable and active, need to have at least 10 to 20 items posted per year. The question regarding whether the material will be open access to all those was asked. The submitting materials need to identify whether they would like the information submitted to be considered open access and used freely by others, or whether restrictions should be made. Looking for items such as assignments, case studies, syllabus, and articles that can be used to supplement the courses.

Dave is the gatekeeper at this time regarding access to the COI. If assignments, exams items, and other teaching tools are posted, members expressed their concern regarding student access. If such items are posted, students will not be given access to the COI.

Also discussed was the relationship between the COI and Med-Ed Portal. Links could be made between the two resources; however test items and assignments would likely not be appropriate for Med-Ed Portal.

New Business

Election of Section Secretary. Nominee: Dr. Brian Lange. Vote was taken and Brian will be the secretary of the upcoming year.

Request was made for a formal announcement from ADA/ADEA to create modules that would address the new competencies and have them available for all dental schools to access.

Discussion was asked about conducting a survey of what has been taught within Practice Management and who teaches those courses in the schools. Asked to look into developing a working program or faculty development workshop on practice management simulations.

There was a request by Dan Kingsbury to announce his website that has been made available for dental educators. A discussion followed regarding concerns about outside speakers and acknowledgement of products and services that have not been peer-reviewed. This issue grew into a discussion regarding Corporate sponsors that have access to students. It was the general consensus that this is getting out of hand and that Faculty and Administrators should be notified prior to any Corporate sponsors coming to the school.

Planning of Section Program in 2009: It was decided to organize a symposium or program regarding corporate influence in practice management instruction in dental schools.

ADA/ADEA Joint Venture in Practice Management: Lengthy discussion regarding the development of 8-12 modules that address the competencies. It was agreed that it would be best to work together with the blessing of ADEA and ADA to draft a report and move forward. Dave Willis’s virtual practice simulations could be added. This could be the foundation for the 2009 section program. This could be a ‘template’ for addressing the competencies, including resources for faculty use. This template could be used by both experienced and new instructors with information while still allowing for academic freedom. With the expected approval of the new competencies, 7 of the 60 will be on Practice Management which will reflect about 15% of the curriculum. Karen Hart was asked to address the ADA about forming this partnership and moving forward with this project. More to follow.

Motion: "The Section on Practice Management recommends that the ADA recognize a formal relationship with the ADEA Section on Practice Management regarding a joint effort to develop learning modules addressing the new practice management competencies and to make these modules available to all

dental schools."

Meeting was adjourned at 1:30pm.

Respectfully submitted by: Marcia Ditmyer, Secretary

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APPENDIX B

APPENDIX A

2008 NEWSLETTER

A Message from the Chair Elect

A constant statement from recent dental school graduates is that they did not receive enough

information about running a dental practice while they were in dental school. It seems as if this is

an afterthought that occurs after graduation when they realize how much they need the

information presented in dental practice administration. While they are in dental school there is

tremendous pressure on the student's time as they frantically work to finish their clinical

requirements for graduation. On one level most of the students are simply trying to graduate while

on another level some students are engrossed in the ongoing challenge graduate at the top of their

classes and have the high grade point averages in order to be competitive for the few available

slots in the dental specialty internship programs. These pressures combine to test the ethics of the

students as has been seen in the well-publicized cheating scandals at some of the dental schools.

These pressures also force the students to focus on little else including, practice administration.

Fewer and fewer dental students are opening their own practices immediately after graduation.

Most either associate with someone or enter some type of residency program. This creates

challenges for those who teach dental practice administration. These professors need to address

the immediate needs of the students who plan on opening a private practice immediately after

dental school and to address the delayed needs of those who may not enter private practice for

two or three years after graduation. To present the information in such a manner that it can be

packaged and stored by the students in a format that they can easily retrieve it when they actually

need it is a tremendous task. Dr. David Willis of the University of Louisville had continued to help

in this area through his revised The Dental Practice: A Management Simulation interactive dental

practice management program. His efforts should serve as a challenge to others who teach

practice administration to work collectively to improve our discipline and to share their innovations

with the dental community.

The dental supply companies further complicate the area of Dental Practice Administration by

using practice management as a hook to get to the dental students in order to sell them their

products. Furthermore many private practitioners believe that they can teach someone how to

manage a practice if they have one. There is a tremendous difference between being able to teach

at this level and being able to do. This section has as its purpose to provide collegial support and

facilitate communication among teachers of dental practice administration through an exchange of

information and to act as a forum for discussion and support of the teaching of practice

administration. I would like to encourage the members of this section to continue to help make our

purpose a reality and in the process continue to develop the discipline of dental practice

administration.

See you in Dallas,

Dunn H.

Cumby

, DDS, MPH

dunn

-

cumby

@

ouhsc.edu

405-271-4919

University of Oklahoma College of Dentistry

WELCOME NEW SECTION MEMBERS!

You may be receiving this newsletter for the first time if you recently took advantage of

ADEA's

open membership. We extend a warm welcome to everyone, especially to our

new section members! The Section on Practice Administration seeks to advance the depth

and breadth of instruction related to practice management in dental schools.

We share experiences and resources in our endeavor to advocate for students and faculty

in this vital area of education. We are striving to "close the gap" of the commonly

expressed need by students to have more exposure to practice management.

We cordially invite your participation in our quest.

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