UPS IMPORT CLEARANCE ALERT
UPS IMPORT CLEARANCE ALERT BROKER USER GUIDE
July 5,2007
Table of Contents
Introduction
3
Log In - Website Access
4 - 5
- New User (Firm)
4
- Password Reset by ICA
5
Reports
6 - 13
- Find Shipment
6
o Search for Shipments
6
o Unprocessed Shipments
7
o Query Results
7
o Access Shipment Documents
8
o New Shipment Documentation
9
o Shipment Information Form
9
o Contact UPS shipment (Import Port)
10
o Reject Shipment
11
o Shipment History
11
o Processing Shipments (Broker of Choice OnSite shipments)
12
o Cart
12
- Shipment Tracking Report (FTP transmissions)
13
Contact Information
13 - 15
- Your Information
14
- Firm Information - Update FTP Preference My Contracts - Match (Add) Contracts - My Contracts Broker Administration - Add Accounts (Users)
o Edit Contact Information - Manage Accounts (Users)
o Update Account (Users) o Revoke Account Authority (Users)
14 15 16 16 16 17 - 18 17 17 18 - 19 18 19
- Technical Assistance
19
Import Clearance Alert Documentation
Page 2
Introduction
The Import Clearance Alert (ICA) system is timely and convenient way for Licensed Customs Brokers to access their shipment documentation required for Customs clearance for UPS Broker of Choicesm or UPS FTZ Facilitatorsm Shipments. Broker of Choice and FTZ Facilitator are contractual services between the importer and UPS. Importer designates the customs broker or FTZ operator to receive in bond or clear UPS international small package shipments. The authorized customs broker can access shipment documentation required for Customs clearance from the ICA website located at: .
This User Guide will show you, the customs broker how to register, access documentation and communicate to UPS using the UPS ICA web site.
The ICA has two levels of rights, Administrative & User.
Administrative Rights can create and delete Users and assign Users to specific UPS ports for customs clearance and reset "User" passwords. Both the Administrator and the User can search (find) for shipments, view / print shipment documents such as commercial invoices and other documents necessary for customs clearance. Only Administrator can add Importers to their firm (My Contract). Administrative rights will be assigned to first person to register their brokerage firm at the ICA web site.
Broker Administration
Reports
Contact Information My Contract
Manage Accounts (Firm Users) Add Accounts (Firm Users) Find Shipments Shipment Tracking Report (FTP tracking) Update FTP Preference Update Your Information Update Firm Information Match Contract My Contract
Administrator
b b b b b b b b b
User
b b b
The ICA web site is available in multiple languages. The ICA system has been designed to work with Internet Explorer v. 5.0 or later along with Acrobat Reader v. 5.01 or later.
Import Clearance Alert Documentation
Page 3
Log In - Website Access
The ICA web site address is . Please contact your company's Administrator for User ID & Password. The site is secured and requires a User ID and password for access. Brokers or FTZ operators will only be allowed to view images and data for shipments from importer that are linked to their accounts.
The Administrator from your brokerage firm is responsible for User ID and Password
ICA can reset password if the user has an active ID.
?If your firm does not have an Administrator, then your firm must register through the Sign Up process. ?A contract ID will be required. ?Administrative rights for the brokerage firm will be given to the user completing the sign up process
If your company has not registered in ICA, Please select Sign Up Here which is next to New User.
? Create the User ID & Password. ? The first five (5) letters of the
brokerage firm should be the first five (5) letters of User ID. ? The User ID and the Password must be at least six (6) characters and no greater than 12.
Your Importer shall provide their UPS Account # and a ten (10) digit Contract ID.
Import Clearance Alert Documentation
Page 4
Remember, administrative rights will be assigned to the first person from your brokerage firm completing the Sign Up process at the ICA web site.
The importer requesting your service must provide you with their six (6) digit UPS account # and a ten (10) digit Contract ID in order to register your brokerage firm.
The first five (5) letters of your Company should be the first five (5) characters of the User ID. The User ID and the Password must be at least six (6) characters and no greater than 12. If the name is less than five (5) letters, please use spaces or dashes to fill up the first five (5) characters.
Password Reset
ICA can reset the password if the brokerage firm Administrator is not available. The User must enter their User ID and the email address they entered in their Contact information or the email address receiving shipment notifications. The new password will be sent within minutes to the key entered email address.
ICA will send a new password to the email entered upon successful validation.
Once ICA validates User ID & email, a new password will be created and sent to the email entered. The user can either enter the email that is stored in the Contact Information or the email receiving notifications
Import Clearance Alert Documentation
Page 5
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