2020 UPS Canada

2022 UPS? Canada Rate & Service Guide

Daily Rates

Effective December 26, 2021



How To Use This Guide

This guide is your introduction to the world of UPS? shipping, logistics and other business solutions. Use it with the companion 2021 Terms and Conditions supplement and Zone Guides, available for download online at rates/ca, to determine your shipping, import and export costs and the level of service you need. You may also visit , or use UPS shipping software, for free, feature-packed automated shipping solutions.

All rates in this guide are in Canadian funds, excluding customs brokerage fees to the U.S.

Please visit for the most up-to-date rate and service information.

Section 1

PREPARING A SHIPMENT

PAGES 5?13

Section 2

SHIPPING SERVICES AND RATES

PAGES 14?83

Section 3

IMPORT SERVICES AND RATES INTO CANADA

PAGES 84-113

Section 4

CUSTOMS BROKERAGE

PAGES 114-117

Section 5

UPS FREIGHT FORWARDING

PAGES 118-124

Section 6

VALUE-ADDED SERVICES

PAGES 125-139

2 Table of Contents



Table of Contents

Preparing a Shipment Packaging Guidelines Package.................................................................................................................................................................................................................................................................... 6 UPS Worldwide Express Freight? and Air Freight.............................................................................................................................................................................. 9 Air Freight..............................................................................................................................................................................................................................................................11 Determine the Weight and Size Package.................................................................................................................................................................................................................................................................... 8 UPS Worldwide Express Freight................................................................................................................................................................................................................12 Air Freight..............................................................................................................................................................................................................................................................13

Shipping Services and Rates ? for guaranteed* on-time delivery Ship Worldwide UPS Worldwide Express PlusTM 2+ business days by 9 a.m./11 a.m......................................................................................................................................15 UPS Worldwide ExpressTM 2+ business days by 10:30 a.m./noon/2 p.m..........................................................................................................................16 UPS Worldwide Express Saver? 2+ business days by end of day..........................................................................................................................................20 UPS Worldwide ExpeditedTM 3+ business days...............................................................................................................................................................................24 UPS Worldwide Express Freight Midday 2+ business days by noon or 2 p.m.........................................................................................................................28 UPS Worldwide Express Freight? 2+ business days by end of day.......................................................................................................................................30 Ship to the U.S. and Mexico UPS Express? Early 1 business day by 8 a.m./8:30 a.m./9 a.m./9:30 a.m./2 p.m. (U.S. only) OVERNIGHT ......................................................34 UPS Express 1+ business days by 10:30 a.m./noon/2 p.m. ......................................................................................................................................................38 UPS Express Saver? 1+ business days by end of day....................................................................................................................................................................42 UPS Expedited? 2+ business days..........................................................................................................................................................................................................46 UPS 3 Day Select? 3 business days (U.S. only).................................................................................................................................................................................50 UPS Standard? Scheduled day (U.S. only)..........................................................................................................................................................................................54 UPS Worldwide Express Freight Midday 1+ business days by noon or 2 p.m.........................................................................................................................58 UPS Worldwide Express Freight 1+ business days by end of day.........................................................................................................................................60 Ship within Canada UPS Express Early 1 business day by 9 a.m. OVERNIGHT...........................................................................................................................................................64 UPS Express 1 business day by 10:30 a.m. OVERNIGHT.............................................................................................................................................................68 UPS Express Saver 1 business day by 3 p.m. OVERNIGHT.........................................................................................................................................................72 UPS Expedited 2 business days...............................................................................................................................................................................................................76 UPS Standard Scheduled day...................................................................................................................................................................................................................80

Import Services and Rates into Canada ? for guaranteed* on-time delivery Import from the UNITED STATES and MEXICO UPS Worldwide Express Plus 1+ business days by 9 a.m...........................................................................................................................................................86 UPS Worldwide Express 1+ business days by 10:30 a.m./noon/3 p.m. .............................................................................................................................87 UPS Worldwide Express Saver 1+ business days by end of day............................................................................................................................................ 88 UPS Worldwide Expedited 2 business days.....................................................................................................................................................................................89 UPS Standard Scheduled day (U.S. only).............................................................................................................................................................................................90 UPS Worldwide Express Freight Midday 1+ business days by noon or 2 p.m.........................................................................................................................94 UPS Worldwide Express Freight 1+ business days by end of day.........................................................................................................................................96

* UPS? guarantees delivery of your shipment on time, as scheduled ? or your money back. Time in transit varies based on origin and destination. Please obtain specific shipment details at or call 1-800-PICK-UPS. For international shipments to qualify for the on-time delivery guarantee, brokerage service must be provided by UPS or its designate. Call 1-800-PICK-UPS for details.



Table of Contents 3

Table of Contents (continued)

Import Services and Rates into Canada ? for guaranteed* on-time delivery (continued) Import from OTHER COUNTRIES UPS Worldwide Express PlusTM 2+ business days by 9 a.m. .....................................................................................................................................................86 UPS Worldwide ExpressTM 2+ business days by 10:30 a.m./noon/3 p.m. .........................................................................................................................98 UPS Worldwide Express Saver? 2+ business days by end of day.......................................................................................................................................102 UPS Worldwide ExpeditedTM 3+ business days............................................................................................................................................................................106 UPS Worldwide Express Freight Midday 2+ business days by noon or 2 p.m...................................................................................................................... 110 UPS Worldwide Express Freight? 2+ business days by end of day.................................................................................................................................... 112

Customs Brokerage Customs Brokerage for the Importer: Package.............................................................................................................................................................................. 115 Customs Brokerage: Air and Ocean Freight...................................................................................................................................................................................... 117

UPS? Freight Forwarding Air Freight ? Within Canada, and to and from the U.S. and Puerto Rico:.......................................................................................................................... 119 UPS Next Day Air? Freight............................................................................................................................................................................................................. 120-121 UPS 2nd Day Air? Freight................................................................................................................................................................................................................ 120-121 UPS 3 Day Freight?............................................................................................................................................................................................................................ 120-121 Air Freight ? International.........................................................................................................................................................................................................................122 Ocean Freight...................................................................................................................................................................................................................................................123 UPS Trade DirectTM Cross Border............................................................................................................................................................................................................ 124

Value-Added Services Shipping Solutions........................................................................................................................................................................................................................................127 Packaging........................................................................................................................................................................................................................................................... 132 Tracking and Notifications........................................................................................................................................................................................................................ 133 Customs..............................................................................................................................................................................................................................................................134 Customer Protection...................................................................................................................................................................................................................................135 Access...................................................................................................................................................................................................................................................................136 Billing.................................................................................................................................................................................................................................................................... 137 Additional Charges.............................................................................................................................................................................................................................. 138-139

* UPS guarantees delivery of your shipment on time, as scheduled ? or your money back. Time in transit varies based on origin and destination. Please obtain specific shipment details at or call 1-800-PICK-UPS. For international shipments to qualify for the on-time delivery guarantee, brokerage service must be provided by UPS or its designate. Call 1-800-PICK-UPS for details.

4Essential Contacts



Essential Contacts

Support Customer Service 1-800-PICK-UPS (1-800-742-5877) On Twitter @UPSHelp_CA

UPS? Technical Support 1-888-877-TECH (1-888-877-8324)

Billing Inquiries 1-888-592-6188

Zone Guides View or download at rates/ca

UPS Package Design and Test Lab freight_testing@ups- 1-877-877-7229

Export ca/en/services/international-trade.page

Freight Services

UPS offers multiple options for shipments over 150 pounds or 68 kilograms.

UPS Express Critical? 1-800-714-8779

Air Freight north-americanairfreight internationalairfreight

Ocean Freight oceanfreight

UPS Worldwide Express Freight? worldwideexpressfreight 1-800-PICK-UPS (1-800-742-5877)

Solutions UPS Capital? ca-en 1-866-541-8870

UPS Trade Management Services TMS tmscanada@

UPS Industry Solutions? 1-888-565-9688

Connect with UPS

Follow us on Twitter @UPS_Canada

Like us on Facebook UPS

Watch us on YouTube UPS

Join us on LinkedIn company/UPS

Stay on top of the latest UPS news, announcements and critical updates via email at subscribe/ca.

How To Use This Guide

Section 1

PREPARING A SHIPMENT Packaging Guidelines

? Package ? UPS Worldwide Express Freight? and Air Freight Determine the Weight and Size ? Package ? UPS Worldwide Express Freight ? Air Freight

Section 2 SHIPPING SERVICES AND RATES

Section 3 IMPORT SERVICES AND RATES INTO CANADA

Section 4 CUSTOMS BROKERAGE

Section 5 UPS FREIGHT FORWARDING

Section 6 VALUE-ADDED SERVICES

Pages 6?8 Pages 9?11

Page 8 Page 12 Page 13

PAGES 14?83

PAGES 84-113

PAGES 114-117

PAGES 118-124

PAGES 125-139

6 Packaging Guidelines: Package



Packaging Guidelines

PACKAGE

We offer a variety of free packaging for most air and international services. Customers with a UPS? account can request supplies, free of charge, by selecting Order Supplies under the "Shipping" tab of the homepage or by calling 1-800-PICK-UPS.

Provided Packaging

Packaging Type* UPS Express? Envelope Available in legal and letter sizes

UPS Express Pak UPS Express Pad Pak UPS Express Hard Pak UPS Express Box UPS Express Tube All other packaging * See page 132 for package dimensions.

Billable Weight ? Up to 1 pound or 0.5 kilograms: Special flat rate pricing ? Over 1 pound or 0.5 kilograms and up to 3 pounds or 1.5 kilograms: The UPS Pak rate will apply ? Over 3 pounds or 1.5 kilograms: Charges are based on actual weight and rated as a package ? Up to 3 pounds or 1.5 kilograms: Special flat rate pricing ? Over 3 pounds or 1.5 kilograms: Charges are based on actual weight and rated as a package

? Compare the actual weight to the dimensional weight; the greater of these is the billable weight

? Compare the actual weight to the dimensional weight; the greater of these is the billable weight

Reminders...

There is no limit on the number of pieces per shipment or the total weight of a shipment. However, for each individual package, the following weight and size restrictions apply:

? maximum weight of 150 pounds or 68 kilograms per package ? maximum length of 108 inches or 274 centimetres per package ? maximum total of 165 inches or 419 centimetres for length and girth [(2 x width) + (2 x height)] combined

Items with Special Packaging/Labelling Needs

Batteries There are many kinds of batteries available today and several are regulated as Dangerous Goods in transportation

that may only be shipped by contract shippers within the UPS authorized dangerous goods service area.

Bundled or Strapped Boxes Only same-sized boxes may be strapped together. Use a minimum of four criss-crossed bands, two in each direction. Put address information on every box. When strapping packages, each box must be strong enough to hold the total weight of the strapped bundle.

Fabric and Wallpaper Rolled goods travel best when shipped in corrugated boxes. If a fabric roll is shipped in a polybag, make sure the bag is tightly wrapped and taped against the roll to reduce the risk of tearing. Place duplicate labels inside cores or between top layers of material.

12 LBS

1 OF 2

UT 841 0-00 S(511HPT25IH3H5PS)0OPFT4HEEWL5ORNOI6PA-SIO:X7N8RINY9AJ(T0WZAO9BE1HSBR882UHE5N7C3A0RINA2)LET7MLCD6I-SOS35TTAOI1NMNR24AIM9ENL-GLIE3TPTA2SH3A1TKN0RFYELEOECOTIRT4Y UT 84170-6672

UPS GROUND TRACKING #: 1Z 123 45E 03 1234 5671

Irregularly Shaped Items and Bare Metals Completely tape down the address label. Do not use "flying tags." Secure blunt, sharp or protruding edges

with taped-on pieces of corrugated cardboard. Protect the surface of the item as needed.

Large or Heavy Packages For all packages weighing over 70 pounds (31.5 kilograms), a heavy weight sticker is required.

Visit or call 1-800-PICK-UPS to order heavy weight stickers.

Tires Apply a wide band of pressure-sensitive tape through the centre and completely around the body of the tire so the tape is attached to itself. Attach your completed address label to the tape band where it covers the tread. Cover the label with clear tape.

For any additional assistance with packaging, contact the UPS Design and Testing lab at package_testing@ups- or call 1-877-877-7229. Our Packaging Advisor also provides UPS packaging guidelines. Vist the Customer Support tab on , click on Packaging Supplies and Support on the right hand side menu, then on the Packaging Advisor link.

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