U.S. Bank Access Online User Guide - Finance and Administration

U.S. Bank Access? Online User Guide

Cardholder and

Program Administrator

Navigation Basics

Revision 1.8

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Contents

Introduction............................................................................. 3

Access Online Overview........................................................ 4

Access Online Development Philosophy ......................................................... 4

Transactional Data Flow within Access Online ............................................... 4

Technical Specifications........................................................ 5

Desktop/Personal Computer ............................................................................. 5

Internet Connection............................................................................................ 5

Browser ............................................................................................................... 5

Web-Based Training Software........................................................................... 5

Logging In ............................................................................... 6

Logging In ........................................................................................................... 7

Forgot Your Password? ................................................................................... 10

Client Home Page, User Interface and Site Navigation..... 13

User Interface and Site Navigation ................................................................. 14

Left-Column Navigation Bar....................................................................... 15

Logging Out .......................................................................... 16

?2008 U.S. Bancorp

Cardholder and Program Administrator

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Icons

As you read this document, you will notice the following icons:

?Tip!

Tips contain additional information to help you complete your work more

efficiently.

?Learn More:

Additional information explains a business concept in more detail.

Web Addresses

Live System

You can easily access the live system at U.S. Bank Access? Online or by typing the

following address into your web browser:



Web-based Training

Make sure you have the most current version of this user guide (and access additional

training content) by checking this guide¡¯s version number against the user guide on the webbased training (WBT) site. You can also type the following address into your web browser:



2006 CIO Magazine¡¯s Enterprise Value

Award Winner

U.S. Bank¡¯s Access Online system earned this award for leveraging information technology

to help our clients achieve their business objectives and produce solid returns on their

investments.

?2008 U.S. Bancorp

Cardholder and Program Administrator

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Introduction

Whether you are a cardholder or a program administrator, getting started in U.S. Bank

Access? Online is quick and easy. This user guide provides some important background

information about Access Online, as well as procedures to help you log in and move around

within the system.

?Learn More:

Refer to the Access Online Glossary for definitions of terms in the

Access Online user guides and web-based training lessons. Refer to the Managing My

Personal Information user guide for information on changing login and contact information.

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Cardholder and Program Administrator

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Access Online Overview

Access Online is a web-enabled commercial card program management and reporting tool

that enables organizations to interact with U.S. Bank¡¯s payment processing system. U.S.

Bank can configure and deploy Access Online¡¯s feature-rich platform to meet your unique

needs, implementing the features and functionality that best support and enhance your

business processes.

Access Online Development Philosophy

U.S. Bank developed Access Online based on the unique needs of our commercial clients.

The four functional cornerstones of Access Online are:

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Streamlined payment and procurement processes

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Convenient, around-the-clock access to information

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Complete integration with client financial systems

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Effective and efficient management tools

To support our customer-centric approach, U.S. Bank will introduce new Access Online

functionality on an iterative basis. This approach demonstrates our ongoing commitment to

keeping Access Online current and ensuring that this tool continues to meet your needs. An

iterative development approach also enables us to make new functionality available to you

as soon as possible.

Transactional Data Flow within Access Online

The U.S. Bank team works with you to implement the Access Online features and

functionality that best support and enhance your business processes.

When a cardholder makes a purchase via the telephone, via the Internet, or in a store, the

bank issuing the card must verify the cardholder account as a valid account and authorize

the transaction. The merchant¡¯s bank, known as the acquiring bank, processes the

transaction by requesting funds from the bank issuing the card (known as the issuing bank).

The issuing bank approves or denies the authorization to complete the transaction. If the

issuing bank approves the authorization, then the merchant can complete the transaction.

The Visa and MasterCard networks transfer this transactional data from bank to bank. The

payment processing system at U.S. Bank retrieves this transactional data from Visa and

MasterCard via a nightly upload. U.S. Bank then uploads this transactional data into Access

Online.

Cardholders and program administrators log in to Access Online via the Internet to access

this transactional data. The Access Online user interface is specific to each user, displaying

links to only those Access Online functions assigned to each user ID. Cardholders can use

Access Online to view statements, perform account inquiries, perform transaction

management, and run reports. In addition, program administrators can use Access Online to

manage accounting code structures and views, manage merchant category code (MCC)

allocation rules and groups, and perform file transfers.

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