Department of Veterans Affairs .gov

2016

Functional Organization Manual - v3.1

Description of Organization Structure, Missions, Functions, Task, and Authorities

Department of Veterans Affairs

Functional Organization Manual Version 3.1

TABLE OF CONTENTS

INTRODUCTION .................................................................................................................................1 OFFICE OF THE SECRETARY OF VETERANS AFFAIRS ..............................................................................6 THE SECRETARY OF VETERANS AFFAIRS ..............................................................................................7

THE DEPUTY SECRETARY FOR VETERANS AFFAIRS ............................................................................................... 7

The Chief of Staff of Veterans Affairs ................................................................................................... 7

OFFICE OF INSPECTOR GENERAL (OIG) ..............................................................................................19 INSPECTOR GENERAL .......................................................................................................................19 BOARD OF VETERANS' APPEALS (BOARD) .........................................................................................20

BOARD OF VETERANS APPEALS ...................................................................................................................... 20

Office of the Chairman/Appellate Group ........................................................................................... 21

Office of Management, Planning and Analysis .................................................................................. 22

Office of VLJs ...................................................................................................................................... 23

OFFICE OF GENERAL COUNSEL..........................................................................................................24 GENERAL COUNSEL...................................................................................................................................... 24

Deputy General Counsel (Legal Policy) ............................................................................................... 25

Deputy General Counsel (Legal Operations and Accountability) ....................................................... 27

Ethics Specialty Team ......................................................................................................................... 28

Counselors to the General Counsel..................................................................................................... 28

OFFICE OF ACQUISITION, LOGISTICS AND CONSTRUCTION ................................................................29 OFFICE OF THE PRINCIPAL EXECUTIVE DIRECTOR............................................................................................... 29

Office of the Deputy Assistant Secretary for Acquisition and Logistics (003A) .................................. 31

Office of the Executive Director of Acquisition Operations (OAO) (003B).......................................... 51

Office of the Executive Director of Construction and Facilities Management (003C) ........................ 64

VETERANS BENEFITS ADMINISTRATION ............................................................................................77 OFFICE OF THE UNDER SECRETARY FOR BENEFITS ............................................................................................. 77

Office of the Chief of Staff (20A) ........................................................................................................ 79

Office of Strategic Planning (20S)....................................................................................................... 81

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Office of the Deputy Under Secretary for Disability Assistance (20P) ................................................ 88 Office of the Deputy Under Secretary for Economic Opportunity (20E)........................................... 100 Office of Field Operations (20F)........................................................................................................ 112 VETERANS HEALTH ADMINISTRATION ............................................................................................128 OFFICE OF THE UNDER SECRETARY FOR HEALTH ............................................................................................. 128 Office of the Chief of Staff (10B)....................................................................................................... 130 Office of Research Oversight (10R)................................................................................................... 137 Office of the Medical Inspector (10MI) ............................................................................................ 140 Office of Readjustment Counseling Services (10RCS) ....................................................................... 142 Office of the Principal Deputy Under Secretary for Health (10A)..................................................... 143 NATIONAL CEMETERY ADMINISTRATION........................................................................................242 OFFICE OF THE UNDER SECRETARY FOR MEMORIAL AFFAIRS ............................................................................ 242 Veterans Cemetery Grants Program (40A3)..................................................................................... 245 Equal Employment Opportunity and Diversity (40A2) ..................................................................... 246 Chief of Staff (40A1) ......................................................................................................................... 247 Office of the Deputy Under Secretary for Field Programs (41)......................................................... 247 Office of the Deputy Under Secretary for Finance and Planning/CFO (42) ...................................... 255 Office of the Deputy Under Secretary for Management (43)........................................................... 261 OFFICE OF CONGRESSIONAL AND LEGISLATIVE AFFAIRS ..................................................................271 OFFICE OF THE ASSISTANT SECRETARY FOR CONGRESSIONAL AND LEGISLATIVE AFFAIRS ........................................ 271 Office of Congressional Affairs ......................................................................................................... 273 Operations and Administration ........................................................................................................ 276 Office of Intergovernmental Affairs ................................................................................................. 277 OFFICE OF HUMAN RESOURCES AND ADMINISTRATION..................................................................281 OFFICE OF THE ASSISTANT SECRETARY FOR HUMAN RESOURCES AND ADMINISTRATION ....................................... 281 Office of the Deputy Assistant Secretary for Administration (OA) (03)............................................ 282

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Office of the Deputy Assistant Secretary for Diversity and Inclusion (06)........................................ 285 Office of the Deputy Assistant Secretary for Human Resources Management (OHRM) (05) .......... 286 Office of the Deputy Assistant Secretary for Resolution Management (ORM) (08)......................... 288 Office of the Deputy Assistant Secretary for Labor-Management Relations (LMR)......................... 289 Office of the Dean VA Learning University (VALU) (006V) ............................................................... 291 Office of the Director for Veteran Employment Services Office (VESO) (006VE).............................. 292 Office of the Executive Director for Corporate Senior Executive Management (CSEMO) (006D) .... 293 Operations Support Staff Functions ................................................................................................. 294 OFFICE OF INFORMATION AND TECHNOLOGY.................................................................................295 ASSISTANT SECRETARY FOR INFORMATION TECHNOLOGY AND CHIEF INFORMATION OFFICER ............................... 295 Interagency Program Office ............................................................................................................. 296 Office of Quality, Performance and Oversight (005X)..................................................................... 297 Architecture, Strategy, and Design (005E) ...................................................................................... 300 Office of Customer Advocacy (005A) ............................................................................................... 306 IT Resource Management (005F)..................................................................................................... 306 Office of Information Security (005r) .............................................................................................. 308 Product Development (005Q) ........................................................................................................... 314 Office of Service Delivery and Engineering (005OP)......................................................................... 318 OFFICE OF MANAGEMENT..............................................................................................................326 OFFICE OF THE ASSISTANT SECRETARY FOR MANAGEMENT AND CHIEF FINANCIAL OFFICER ................................... 327 OFFICE OF THE ASSISTANT SECRETARY FOR MANAGEMENT (004) ..................................................................... 328 Office of Budget (041) ...................................................................................................................... 328 Office of Business Oversight (043).................................................................................................... 330 Office of Asset Enterprise Management (OAEM) (044) ................................................................... 335 Office of Finance (047) ..................................................................................................................... 341 Office of Programming, Analysis and Evaluation (049) ................................................................... 354

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OFFICE OF PUBLIC AFFAIRS.............................................................................................................356 OFFICE OF THE ASSISTANT SECRETARY FOR PUBLIC AFFAIRS.............................................................................. 356 Office of the Executive Director........................................................................................................ 357 Office of Public Affairs (002)............................................................................................................. 359

OFFICE OF POLICY AND PLANNING .................................................................................................366 OFFICE OF THE ASSISTANT SECRETARY FOR POLICY AND PLANNING.................................................................... 366 Office of the Deputy Assistant Secretary for Policy (008A) .............................................................. 367 Office of the Deputy Assistant Secretary for Data Governance and Analysis (008B)....................... 370 Enterprise Program Management Office (008E).............................................................................. 373 Office of Performance Management (008C) .................................................................................... 373 Office of Interagency Collaboration and Integration (008D) ........................................................... 374 Center For Innovation....................................................................................................................... 376

OFFICE OF OPERATIONS, SECURITY, AND PREPAREDNESS ...............................................................378 OFFICE OF THE ASSISTANT SECRETARY FOR OPERATIONS, SECURITY AND PREPAREDNESS ...................................... 378 Office of the Deputy Assistant Secretary for Emergency Management and Resilience (07A) ......... 379 Office of the Director for Personnel Security and Identity Management (OPSIM)........................... 382 Office of the Director for Resource Management (ORM)................................................................. 386 Office of the Director for Security and Law Enforcement................................................................. 390

OFFICE OF VETERANS EXPERIENCE..................................................................................................398 OFFICE OF THE CHIEF VETERANS EXPERIENCE OFFICER..................................................................................... 398 Office of the VEO Chief of Staff ........................................................................................................ 399

APPENDIX A: LIST OF ACRONYMS ..................................................................................................403 APPENDIX B: ORGANIZATION CHARTS -- ALTERNATE REPRESENTATIONS.........................................420

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Introduction

The Functional Organization Manual (FOM) is the authoritative source that documents the current organization structure, missions, functions and tasks of the Department of Veterans Affairs and its organizations. It is a core reference document for the Department to describe what gets done by whom, for whom, and under what authorities. It is a "living document" that, over time, will reflect key changes that lead to refined organizational processes and procedures, and further enhance synchronized and coordinated actions across the Department to ensure optimal execution of the VA mission and strategy.

The FOM is available on the VA intranet in a searchable repository. The Office of Policy, within the Office of Policy and Planning, is responsible for the maintenance and updating of the FOM.

BACKGROUND

? The Department of Veterans Affairs (VA) was established as an independent agency under the President by EO 5398 on July 21, 1930, and was elevated to Cabinet level on March 15, 1989, (PL No. 100-527).

? The Department's mission is to serve America's Veterans and their families with dignity and compassion, and to be their principal advocate in ensuring that they receive medical care, benefits, social support, and lasting memorials promoting the health, welfare, and dignity of all Veterans in recognition of their service to this Nation.

? VA is the second largest Federal department and has over 340,000 employees. Among the many professions represented in the vast VA workforce are physicians, nurses, counselors, statisticians, architects, computer specialists, and attorneys. As advocates for Veterans and their families, the VA community is committed to providing the very best services with an attitude of caring and courtesy.

VA comprises a Central Office (VACO), which is located in Washington, DC, and field facilities throughout the Nation administered by its three major line organizations: Veterans Health Administration, Veterans Benefits Administration, and National Cemetery Administration.

? Services and benefits are provided through a nationwide network of 144 medical centers, 1203community-based outpatient clinics, 300 Vet Centers, 56 Regional Offices, and 131 National and 90 State or Tribal Cemeteries. (Statistics current as of August 10, 2015)

? The Secretary of VA (SECVA) identified three strategic goals for VA to focus on as the means to improve services to Veterans and their families and to improve management in the Department. These goals are the components of the 2014-2020 VA Strategic Plan:

? Strategic Goal 1: Empower Veterans to Improve Their Well-being

? Strategic Goal 2: Enhance and Develop Trusted Partnerships

? Strategic Goal 3: Manage and Improve VA Operations to Deliver Seamless and Integrated Support

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Department of Veterans Affairs

Functional Organization Manual Version 3.1

FIGURE 1 DEPARTMENT OF VETERANS AFFAIRS ORGANIZATION CHART

ORGANIZATION OF THE DEPARTMENT

Secretary of Veterans Affairs (SECVA) The Secretary of Veterans Affairs (SECVA) is the head of VA and is appointed by the President, by and with, the advice and consent of the Senate. The SECVA is responsible for the proper execution and administration of all laws administered by the Department and for the control, direction, and management of the Department.

Deputy Secretary of Veterans Affairs (DEPSECVA) The Deputy Secretary of Veterans Affairs (DEPSECVA) serves as the second in command and Chief Operating Officer for the Department. The DEPSECVA directs the policy and operations of the Department and provides broad direction to the Department's Staff Offices, ensuring coordinated action and conformance with the Secretary's directives.

Chief of Staff of Veterans Affairs (COSVA) The Chief of Staff of Veterans Affairs (COSVA) synchronizes and coordinates SECVA policy guidance and direction with VA's Administrations, Staff Offices, and key officials. Through the Deputy Chief of Staff, COSVA oversees OSVA staff, including several senior advisors and special assistants to ensure effective and efficient support to the SECVA and DEPSECVA.

Administrations and Staff Offices: The Department has three Administrations that provide for the delivery of services and benefits, seven Assistant Secretaries who advise and support the SECVA and the Administrations, and Staff Offices that provide specific assistance to the SECVA.

The three Administrations are Veterans Health Administration, Veterans Benefits Administration and National Cemetery Administration. The head of each Administration reports to the SECVA through the

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