Tri-County Technical College



MEDICAL ASSISTINGSTUDENT HANDBOOKTRI-COUNTY TECHNICAL COLLEGE2020-2021Tri-County Technical CollegeP.O. Box 587 Pendleton, SC 29670MEDICAL ASSISTING PROGRAMProgram Director and Advisor: Laura McClain, RN, CMA (AAMA) Office: Fulp 209 Number: 646-1352Lecturer:Jan Gibbs, ST, CMA (AAMA) Dear Medical Assisting Student:WELCOME to the Medical Assisting program at Tri-County Technical College! This is a very exciting time in your life right now as you have chosen a wonderful field of study to begin your journey, or are returning to learn a new profession. This is a unique curriculum that gives you the opportunity to focus on different areas of Medical Assisting, which will help you find your ‘niche’ and guide you to choosing your path. Medical Assisting continues to be one of the fastest growing fields with a projected growth of 29% between 2016-2026 per the Bureau of Labor and Statistics.The Medical Assisting Program curriculum is designed to prepare competent, entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains. We look forward to working with and getting to know you over the next year preparing you for a career in Medical Assisting. Please read over this handbook well and keep it for reference as it will give you a general overview of the program, policies and procedures, and our expectations for you. When you accepted a seat in this program, you have indicated that you will complete assignments required of you, be on time and present for every class and externship, be prepared for class and the tasks required of you. We have high expectations for you, and your success in this program will be reflective of those who are ready, willing, and able to meet these expectations. This handbook will supplement the information provided to you through your College Catalog.Books may be obtained through the TCTC bookstore or ordered online no later than the second day of class. We will get started right away, so you do not want to miss any classwork or assignments. Student financial aid may be used for book purchases starting the week before classes. We are also proud of Jan Gibbs, ST, CMA(AAMA), who received the TCTC 2016 Adjunct Faculty Presidential Award. This is the highest honor bestowed amongst adjunct faculty each year. She is an alumnus from TCTC in both the Surgical Technology and Medical Assisting programs with a certificate in EKG and has been at TCTC as an adjunct for 17 years and is in her fourth year as program lecturer. She has worked as a ST, billing manager and director in the Anderson area.Mrs. McClain has over 25 years’ experience in health care. She is a high honors and Outstanding Medical Assisting graduate of Piedmont Technical College with over 15 years of active Medical Assisting experience in Obstetrics and Gynecology, and Family Practice. She also received her ADN degree at Piedmont Technical College and has had 11 years of experience in college infirmary nursing, Labor & Delivery, Med-Surgical Nursing, Long Term Care Management, Hospice Care and Management. She also taught as an adjunct at Piedmont Tech before assuming the Program Director position here at TCTC in 2013.The Medical Assisting program at?Tri-County Technical College (Pendleton, SC)?has a job placement rate of 85% for the graduate cohort in 2018.The exam passage rate for the 2017 graduate cohort is 100%. ?Students are not allowed to receive financial remuneration from the ambulatory site for which they are completing practicum requirements.Buckle your seat belts and hang on for a great ride!Mrs. McClain Mrs. Gibbs MEDICAL ASSISTING PROGRAM DIRECTOR/PRACTICUM COORDINATOR/INSTRUCTOR/ ADVISOR……………………………………………. LAURA L. MCCLAIN, RN, CMA (AAMA)DIPLOMA: Health ScienceMAJOR: Medical AssistingMINIMUM CREDITS REQUIRED FOR GRADUATION: 51EXPLANATION OF PROGRAM:Medical Assisting is a multi-skilled allied health profession; practitioners work primarily in ambulatory settings such as medical offices and clinics. Medical Assistants function as members of the health care delivery team and perform administrative and clinical procedures under supervision of a Physician, Physician Assistant, Nurse Practitioner or licensed nurse The Medical Assisting Program curriculum is designed to prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains.Administrative duties include basic clerical functions, scheduling and receiving patients, preparing and maintaining medical records, handling telephone communication, processing and writing correspondence, servicing as a liaison between the physician and other individuals, and managing practice finances.Clinical duties include asepsis and infection control, taking patient histories and vital signs, performing first aid and CPR, preparing patients for procedures, assisting the physician with examinations and treatments, collecting and processing specimens, performing selected diagnostic tests and preparing and administering medications as directed by the Physician, Physician Assistant, Nurse Practitioner, or Licensed Nurse. Dealing with the public and having a heart for service are requirements in the field of Medical Assisting. Therefore, each semester/term there will be an opportunity for community service and service learning projects. Medical Assistant students will be able to give back by helping different resources meet the needs of the community. The growth of the population and the move of health care delivery from acute care settings to outpatient settings such as physician’s offices and clinics have created an expanded job market for health care workers. This growth is expected to continue well into the twenty-first century.The Tri-County Technical College Medical Assisting program is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) upon recommendation of the Medical Assisting Education Review Board (MAERB). Graduates of this program will be expected to take the national American Association of Medical Assistants (AAMA) certification examination upon graduation or within the first 90 days of graduation. The examination is offered online and applications will be completed during the summer term to prepare for this.ACCEPTANCE INTO THE PROGRAM:Students are notified via TCTC email if they are offered a seat for the next fall cohort. Once accepted, a $100.00 non-refundable deposit fee must be paid to reserve the seat in the program and must be paid by the deadline, otherwise the student will be removed from the list on the date the deposit was due. If students pay the deposit and then change their mind or have to withdraw, the deposit is still non-refundable. MEDICAL ASSISTING CURRICULUMFALL SEMESTERCLCredit HoursAHS 102 Medical Vocabulary ** 3 0 3BIO 112 Basic Anatomy and Physiology+ 334MAT 155 Contemporary Mathematics + 303MED 103 Medical Assisting Introduction233MED 107 Medical Office Management404MED 118 Pharmacology for Medical Assistants334 21SPRING SEMESTERENG 155 Communications I +303AHS 105 Medical Law and Ethics202MED 104 Medical Assisting Administrative Procedures334MED 114 Medical Assisting Clinical Procedures334MED 115 Medical Office Lab Procedures I334 17SUMMER TERM PSY 103 Human Relations+303MED 116 Medical Office Lab Procedures II334MED 156 Clinical Practice296 13Total Program Hours: 51**Face to Face course is strongly recommendedThis course has substitutions ( +) Please check with Mrs. McClain for acceptable substitutionsC- Class hours per weekL- Lab hours per weekOf Note:A General Education course may be repeated twice for any student in a Health Professions program. Any student requiring a third attempt to complete a general education course cannot enter a Health Professions program. PROGRAM MISSION STATEMENTThe Medical Assisting Program will work closely with the community to provide quality education and competency-based skills training in a safe, comfortable learning environment. A global approach to teaching and learning will provide a solid framework for entry into this unique profession. The community will recognize the superior clinical, administrative, and multidisciplinary skills of our graduates. In this program, we will value integrity, responsibility, and high professional standards as we serve the community. Promoting and fostering the personal and professional growth of our students will be a high priority and any deviance from the above will not be tolerated or allowed in this program. PROGRAM PHILOSOPHYWe believe that Medical Assisting is an exciting, rewarding career for Health Care Professionals. The clinical, administrative, and trans-disciplinary skills possessed by Medical Assistants make them one of the most valuable, versatile workers in the Health Care market today. We feel that no other profession is better suited for the medical office operation and management.PROGRAM OBJECTIVESUpon successful completion of the Medical Assisting program, the student should be able to:Perform administrative functions in a physician’s office to include scheduling and receiving patients, handling telephone communications, preparing written communications, processing mail, maintaining and filing patient records, entering computer data, preparing patient statements, processing patients’ medical insurance.Perform clinical functions in the physician’s office to include obtaining vital signs, taking patient histories, assisting physician with physical examination of the patient, clinical laboratory testing, electrocardiography, administering medications and treatment procedures.Apply legal concepts to Medical Assisting practiceDefine and display municate effectively in oral and written modes.Provide instruction to patients and their families as directed in methods of wellness promotion and disease.Develop employment strategies and soft skills necessary for a successful transition into the job market.Apply medical assisting principles during test taking on standardized, written examinations.ACADEMIC INFORMATION: PROGRAM REQUIREMENTSAttendance of classes and labs (see attached TCTC Attendance Policy and Procedure)Satisfactory completion of a minimum 160 externship hours during Summer term (student average 210-250+)Preparation and completion of a resume, cover letter, and thank-you letter, and Mock interview during Summer termCompletion of a 200 question AAMA certification practice exam with 75% accuracy, within two attempts, required Summer term for graduationCompletion of an Exit Interview and Portfolio Presentation Summer termSatisfactory completion of all competencies and objectives within each course with a score of “Pass” from a Pass/Fail rubric within three attempts.A score of 75% or above on all course pletion of a math competency exam for medication dosage calculations and temperature conversions, showing your work in the formula method used, with 100% accuracy and within two attempts in the Fall semester and Summer term. An exam will also be given in the Spring to assess skill retention, but will not be a determinant of progression in the program.Professional Behavior (outlined in this handbook) is imperative and will be shown inside and outside of the classroom while in this program. Remediation of missed test questions, when assignedRemediation of any misspelled word on a test or quiz, when assignedMedical Assistant Instructor expectations and general information (see attachment)Completion of all immunizations by dates assigned by the Program Director (except for those immunizations under specific timing requirements yet are current).AHA BLS for Healthcare Providers/CPR/AED PLUS completion of AHA Heartsaver First Aid completed within 60 days of the beginning of the semester. Completion of orientation onboarding requirements for Prisma Health, AnMed Health, and any other hospital used for Practicum. At present, AnMed Health will be using a similar orientation process called Passport, but at this time, Tri-County Technical College’s Medical Assisting students will not be required to complete modules through Passport. Attendance of a minimum of six local SC Chapter of Medical Assistants monthly meetings.Attendance of extracurricular activities throughout the year as to be reported in the senior portfolio. These include Leading Edge Workshops on campus related to healthcare, SCSMA chapter meetings above the minimum of 6, and attending the state convention in March 2021.Other opportunities may present during the year. Please check with Mrs. McClain for approval. 17. AAMA Student Membership is strongly recommended (see below Expenses)18. Completion of all Service Learning Projects as assignedEXPENSES (all prices quoted are subject to change)In addition to the cost of tuition and books, student expenses may include but not limited to:Professional uniforms and shoes. A minimum of 2 tops, 2 pants, and a jacket (optional) are required. This has already been discussed at your post-acceptance meeting and should have been ordered prior to the first day of the Fall semester. Shoes must be all white, closed toe, and no cloth. If you have financial aid funds, these will also cover any uniforms, shoes, stethoscope and watch with a second hand that is required. Transportation to and from clinical sitesPhysical exam (if required) and immunizations and/or titers (required). All documentation must be attached.CPR/FIRST AID Certification: Please contact CCE for rates for CPR/First Aid or First Aid if currently certified in CPR. TCTC CCE offers both of these at a reduced rate. Of note: If CPR or First Aid certification will expire before August 1, 2021, you will need to go ahead and recertify.Practice supplies for labs; optional and will be discussed priorPersonal safety itemsCriminal Background Check $38.00 (subject to change)Drug Screen to be announced at a later date by Health Education Division Office $35.00 (subject to change)Membership to AAMA (approximately $30.00 1 year; $55.00 2 year membership- prices subject to change) to be completed within 60 days of cohort start date. Of note: students will need to become a member within the Summer term to be able to register for the AAMA Practice Certification Exam. SCSMA Annual Conference- not mandatory to attend but strongly encouraged- (money may be raised by class to offset expenses)- approximately $40-$50 for conference registrationMedical Assistant Pin upon successful completion of program (approximately $9.00)AAMA Practice Certification Exam summer term: $30.00 (subject to change)EQUIPMENT AND SUPPLIES REQUIRED DURING THE PROGRAMOfficial student uniform and name badge with TCTC Student placed on it; hospital badge if required for clinicalPersonal goggles (available at uniform shops and online)- optionalA disposable lab jacket (available at the Campus Bookstore)A stethoscope and non-scientific calculator A watch with a second hand is mandatory and must be worn at all times. No smart watches are allowedCD or Flash/Jump/Thumb driveCPR pocket mask, penlight, EKG calipers, and bandage scissors are optional.Lab manuals, textbooks, access cards and practice supplies from the Campus Bookstore. We start completing assignments on the first day, so not having your books will not only cause you to get behind, but also adds extra stress. See Mrs. McClain IMMEDIATELY if you will not have your books by the end of the first week.Internet activities will be used in class. Personal cell phones may be used when advised. If not, a personal laptop may be used for this purpose only.Laptop or computer with CD access for completion of assignments in and outside of class. There are computers available on campus if needed, but they do not have CD capabilityGENERAL AREAS OF COMPETENCE FOR MEDICAL ASSISTING STUDENTSADMINISTRATIVEAdministrative ProceduresPerform basic clerical functionsSchedule, coordinate and monitor appointmentsSchedule inpatient/outpatient admissions and proceduresUnderstand and apply third-party guidelinesObtain reimbursement through accurate claims submissionMonitor third-party reimbursementUnderstand and adhere to managed care policies and proceduresPrepare and maintain patient medical records Practice FinancesPerform procedural and diagnostic codingApply bookkeeping principlesDocument and maintain accounting and banking recordsManage accounts receivableManage accounts payableProcess payroll CLINICALFundamental PrinciplesApply principles of aseptic technique and infection controlComply with quality assurance practicesScreen and follow up patient test resultsApply principles of mathematics for medication calculation and safe dosing Diagnostic OrdersCollect and process specimensPerform diagnostic tests Patient CareAdhere to established triage proceduresObtain patient history and vital signsPrepare and maintain examination and treatment areasPrepare patient for examinations, procedures, and treatmentsAssist with examinations, procedures, and treatmentsPrepare and administer medications and immunizationsMaintain medication and immunization recordsRecognize and respond to emergenciesCoordinate patient care information with other health care professionalsGENERAL (Trans-disciplinary)ProfessionalismProject a professional manner and imageAdhere to ethical principlesDemonstrate initiative and responsibilityWork as a team memberManage time effectivelyPrioritize and perform multiple tasksAdapt to changePromote the CMA credentialEnhance skills through continuing education Communication SkillsTreat all patients with compassion and empathyRecognize and respect cultural diversityAdapt communications to individual’s ability to understandUse professional telephone techniqueUse effective and correct verbal and written communicationsUse medical terminology appropriatelyReceive, organize, prioritize and transmit informationServe as liaisonPromote the practice through positive public relations Legal ConceptsMaintain confidentialityPractice within the scope of practice of education, training, and personal capabilitiesDocument accuratelyUse appropriate guidelines when releasing informationFollow employer’s established policies dealing with the health care contractFollow federal, state, and local legal guidelinesMaintain awareness of federal and state health care legislation and regulationsMaintain and dispose of regulated substances in compliance with government guidelinesComply with established risk management and safety proceduresRecognize professional credentialing criteriaParticipate in the development and maintenance of personnel, policy and procedure manuals InstructionInstruct individuals according to their needsExplain office policies and proceduresTeach methods of health promotion and disease preventionLocate community resources and disseminate information Operational FunctionsMaintain supply inventoryEvaluate and recommend equipment and suppliesApply computer techniques to support office operationMETHODS OF INSTRUCTIONWithin the Medical Assisting Program, there are varieties of instructional methods that will be utilized. They include, but are not inclusive to, some of the following:Classroom lecture and discussion; due to the current COVID-19 pandemic distance learning via synchronous format will take place. This means class will meet via Zoom or Blackboard (Bb) Collaborate Ultra at the same time the class would have met face to face. Labs will be face to face and will take place on campus during the regularly scheduled timeAudio-visual and computer materialsLiterature search/reviewGroup process/Collaborative workAdministrative and Clinical PracticumIndependent StudyGuest SpeakersCase StudiesAssigned ReadingsStudent-instructor conferencesDemonstrations with/without return demonstrationPractice sessionsSimulations (EMR, phlebotomy, blood pressure)Comprehensive reviewsWorkbook exercisesProfessional workshops and conferencesCommunity Resource/ Service Learning/VolunteerismFLIP classesComputer adjunctsRole-Play/Classroom-Lab ScenariosDiscussions via Blackboard (Bb)In class activities (i.e. computer games for review, hidden eggs, Jeopardy, Kahoot, We!Connect Cards)Student lead reviews and discussionDisruptive Student Behavior (see also sheet placed in classroom for reference)Disruptive behavior in the classroom or other academic setting is strongly discouraged by the Health Education Division at Tri-County Technical College. Disruptive behavior is defined as any behavior that interferes (disrupts) with the collegiate educational process, college administration, and/or sanctioned college program activities. Determination of a behavior as disruptive is at the discretion of the division faculty or staff and can be dependent on many factors.Behavior which health education personnel may declare disruptive includes, but is not limited, to the following:Entering class late or leaving early (without permission)Eating/drinking in class without permissionSleeping in class; you will politely be asked to leave and given a leave early for the classTalking while other students or the instructor is speaking; this shows disrespect and lack of professionalismInappropriate use of electronic devicesDisputing the authority of faculty or staffArguing with faculty, staff, or other studentsElectronic communications which are abusive, harassing, or excessiveIncivilityThreats of any kind and/or harassmentPhysical or verbal disruptions or assaultProcedure:Disruptive behavior occurring within and outside the academic setting will be reported to the Dean of Health Education, the appropriate Department Head, and the Dean of Student Development (if deemed serious or repetitive by the Division Dean). Disruptive behavior will be handled according to the Student Code of Conduct as outlined in the College catalog.Disruptive behavior occurring during academic activities will be addressed using the following procedure. The instructor will inform the student that he or she is disruptive. If the behavior continues or escalates, the instructor will ask the student to leave the activity/class/clinical for the day, possibly resulting in grade penalties for work missed. If the student does not leave, the instructor will call Public Safety to escort the student from campus if necessary. If disruptive behavior occurs during academic activities conducted outside a physical classroom, such as in on-line instruction or during clinical or field trips the instructor may dismiss the student from participation in that activity. If disruptive behavior occurs during a college-sanctioned event, the instructor or staff member may dismiss the student from participation in that activity. Instructors should call Public Safety and the Division Dean immediately if any or the following situations occur.A student threatens or intimidates faculty, staff or other studentsA student engages in violent behaviorFaculty suspect criminal activityA situation begins to escalate, such as discussion turning into shoutingThe instructor of record will retain documentation of disruptive academic behavior in the student’s file and will meet with the student within five business days after the incident. If the disruption is deemed repetitive and/or serious by the Division Dean, the Dean of Student Development will be immediately involved in final disposition and handling of the matter.HEALTH EDUCATION DIVISIONGUIDELINES FOR USE OF SOCIAL AND ELECTRONIC MEDIA PURPOSETo provide guidelines outlining how Tri-County Technical College Health Education (HE) students (ADN, PNR, VET, MLT, MED, EDDA, SUR) support area clinical agencies, physician offices, and the division in terms of knowing boundaries of appropriate communication with social media (HIPAA, FERPA)Students are prohibited from posting any comment that is personal health information including patient images on any social media site. Posting of veterinary-related images must be approved by the Veterinary Technology Department Head in advance.The use of social media provides the ability for students to communicate with their peers in an expedient and even real-time basis. However, students should understand that publishing information on a social media site may be public, can be shared by others and is searchable in order to trace activity back to them as individuals for long periods of time. If a student provides identification that he/she is a Tri-County Technical College student, public perception expands beyond the individual student to the program, division and the College. Examples of social media include, but are not limited to, YouTubeFacebookITunesLinkedInTwitterBlogs (except for course or College approved platforms such a Blackboard with faculty oversight)Students in all areas of Health Education are preparing for professions, which provide services to the public who expect high standards of care and in the handling of confidential information. Therefore, students should be constantly aware of HIPAA and or FERPA guidelines which require that confidential information related to patients or agencies/offices must not be disclosed. Students may be personally as well as legally responsible for anything that they post on social media sites. In addition, potential employers now commonly utilize analysis of public personal web sites as a determination of possible job offers.PDA USEPDA’s can provide students with quick and easy access to up-to-date evidenced-based information in both the classroom and clinical setting. However, PDA use must be appropriate and within established guidelines by an instructor/clinical agency. HIPAA/FERPA guidelines still apply. During clinical and class time, it is expected that any PDA be utilized only when expressly authorized by TCTC faculty. If the PDA is combined with a cell phone, the cell phone should be silenced. No personal conversation or texting is allowed at any time in a patient/animal care area. Please remember that in patient areas, PDA’s may act as a reservoir for microorganisms and have the potential to deleteriously affect immunocompromised patients. Misuse of electronic devices can be interpreted as a classroom or clinical disruption and students may be dismissed by the instructor (See TCTC Student Code of Conduct). eTC AccountsTri-County Technical College (TCTC) uses email as one of several means of communication with HE students. An official eTC email address is issued to each student at the time of admission to the College. This is the only email address that the College maintains for sending official communications to students. Students must check email on a regular basis (at least three times a week) in order to read important e-mail messages and notifications/announcements in a timely manner. In addition, certain communications may be time-sensitive, i.e. drug testing dates. Failure to read official College communications sent to the student’s official eTC email address does not absolve the student from knowing and complying with the content of those communications. Each HE student must manage his/her College email account to assure that the Inbox file has sufficient space to allow for email delivery. Students who choose to forward their eTC account email to another email address risk not receiving important official emails from the College. The HE Division will not be responsible for the non-receipt of any official communication that has been forwarded by a student to another email account.RESPONSIBLE USE OF COMPUTER TECHNOLOGY AND SOCIAL MEDIA IN HEALTH EDUCATION All forms of communication and behavior that are conducted in an electronic environment (TCTC procedure titled “External Communications” 1-2-1024.1) demand the same adherence to rules that provide expected levels of civility, safety, privacy, and respect. Students are, therefore, expected to govern their “electronic” behavior (social media) with the same care and self-control they exhibit face-to-face with patients, peers, instructors, and clinical employees. Use of Social Media in the Medical Assisting Program:Professionalism is crucial in this program and is expected at all times, in and outside of the classroom. You are representatives of the college and the Medical Assisting program. Students are not to post any negative comments regarding TCTC, the Medical Assisting program, its staff, or classmates during the cohort year. Sites are monitored and any student caught in violation will be subject to probation or immediate dismissal from the program. Beta testing may take place in the program regarding all forms of communication and for data collection and instructional purposes.Use of computers/laptops in the Medical Assisting Class and Lab Setting:Computers/laptops are not to be used in class unless otherwise instructed by the instructor. The use of computers/laptops are necessary for EMR simulations, textbook assignments, etc. If students are not working on assignments given by the instructor, laptops are not to be out in class/lab. Students found working on other class assignments outside of MED coursework will be asked to leave, given an absence for the day, and a zero for any tasks assigned in class for the day.ADVISING:Advising for Summer/Fall takes place during Spring Semester with spring advising taking place in the fall each year. Students are required to meet with the Medical Assisting Program Director each semester/term. Registration Access Number’s (RAN) will be entered allowing students to register after advising has taken place.Advising is just that—you will not be told what to take, but recommendations will be given. Please come prepared to discuss what classes you feel you need to take. All advising appointments are set up through the Starfish link in eTC. Advisors do not make appointments for students. If you are having difficulty navigating or accessing Starfish, please call or visit TC Central or the IT Department for assistance. Your advisor is unable to register students, so please do not contact her. Important for Students know about advising and your financial aid:There are three parameters that must be met for financial aid to be awarded (as long as all other parameters required are met). It is the student’s responsibility to keep up with this through your eTC account.1. GPA of 2.0 or higher2. Course completion rate of 67% or higher3. Program completion takes place within 150% of the program timeframe. Medical Assisting has 51 credit hours, so a student’s program completion rate should stay below 76.5%. If you go above that percentage, your financial aidmay end. Check with the financial aid office as a Graduation Plan may be needed. If so, see Mrs. McClain to discuss and formulate the plan.General Education Course Requirements for Graduation:Students must have their English, Math, Science, Psychology and Allied Health Science courses completed, along with the eight Medical Assisting courses prior to graduation.Due to scheduling of the Medical Assisting courses, it is usually more challenging to take any other general education courses within the program, as many of their times conflict with the MED course schedules. While AHS 102 is preferred prior to program entry, it can be done, along with AHS 105 within the program. Mrs. McClain strongly encourages general education coursework be completed prior to program entry. As discussed in your post-acceptance meeting, Please do NOT leave any general education course to complete in the summer term. Very often, those classes have time conflicts with MED course times and practicum causing students to not graduate on time. They then have to return in the fall to complete courses needed. It is the students’ responsibility to keep up with their requirements for graduation. Program Directors, Instructors, or Student Success Coaches are here to assist you in completing requirements only.CELL PHONESCell phones are necessary in our world fast-paced world. However, there is an appropriate time and place for them. When class begins:Cell phones are to be placed on silent and put away in student designated mailboxes in class. If your phone rings, the infractions are as follows:1st time offense: you will be given a grace pass of a friendly reminder of the policy2nd time offense: you will be asked to cut the phone off while in class3rd time offense: you will be asked to exit the class and be given an absent in the attendance tracker. You may then come to the next class, if applicable. You will then need to meet with Mrs. McClain the next day for formal written counseling. If you fail to meet with Mrs. McClain, you will be automatically placed on program probation for the rest of the semester. If the phone rings while on probation, the student will be dismissed from the Medical Assisting program. Of note: A zero will be given for class and work assigned for the day of the 3rd offense. Texting during class while phones are in use for a class activity is prohibited. Stepping out to answer or ringing cell phones are disrupting to the class during lectures and labs and does not make for a conducive learning environment.Cell phone calculators cannot be used in lieu of regular calculators.If there are frequent issues with cell phones, they will be prohibited all together in class.If you have a family emergency, inform your instructor BEFORE class begins. The phone will be placed on the instructor’s desk and if it rings, you may step out. You may have your cell phones during break, but you must put them back in your mailboxes when class resumes. Any student who does not return to their mailbox will have an automatic 5-point deduction from the Professionalism grade for each occurrence. Calling and Texting Instructors:The primary mode of communication with your instructors is via college email. Please check your college email several times daily for important information from the college and your instructors. If you do not have this capability on your phone, simply go by the IT Department in the Student Success Center (SSC) and they will assist you with this. Emails are NOT sent to personal emails and any emails sent from other than a TCTC email account will NOT be answered.Check with each instructor to see how they are willing to communicate with you other than email.Routine emails will not be answered after 5pm each day. Students can expect emails to be returned within 24 hours. Any Bb issues relating to software applications need to be communicated with the instructor through email and she will then forward to IT the next day. If there is a Bb issue relating to connectivity or test problems, a Bb ticket must be placed. Please send your instructor a detailed account of your issue and she will initiate the ticket. Any follow up until resolution is then the student’s responsibility, with the resolution being sent to the instructor when received. DO NOT wait until the last minute to do a test/quiz/assignment, have issues, and try to contact your instructor after hours. Any assignment or test re-set will only take place if the issue is verified by IT to be a problem on their end. Connectivity issues are usually from a deficit on the student end and will not be cause for resetting a test or assignment.Texting to instructors, primarily in the practicum setting while on break, before or after practicum begins, will no longer be allowed in the Medical Assisting Program. Please contact your instructors via TCTC email ONLY. Cell Phones During Practicum:Cell phones are NOT permitted on your person while in the practicum setting. Students will be asked to leave the practicum site and given an absence and zero for the day if preceptors see a cell phone or if proof is seen by the Practicum Coordinator phones are being used at times other than during lunch (as in answering emails). Immediate counseling will take place.If there is a family emergency and you must leave, the Practicum Coordinator must be notified first and then the preceptor/office manager at the site.**In the practicum setting, the Practicum Coordinator must be notified of the family emergency. She will then call the practicum site and have the message relayed to the student. Practicum sites are NOT to be contacted directly. If so, counseling will occur.**EVALUATION STRATEGIESGrades will be based on a variety of methods. These will include written examinations, oral presentations, class/individual/community projects, laboratory and competency checklists, computer generated and written assignments. These will be explained further in each course syllabus.Students must achieve an average of 75% on course work in ALL required curriculum courses. The grading scale of the class is as follows: 93 – 100 = A 84 – 92 = B 75 – 83 = C 67 – 74 = D 0 – 66 = F – FailureTerminal Objectives (Check-Off’s) are graded via the following grade scale: Pass/FailIf a student has to be cued by their instructor more than 3 times during a check off, the attempt is graded as a Fail and the student must repeat the objective. Students are given three attempts to pass terminal objectives. Numeric deductions are given at the discretion of the instructor relating to the performance of the student during completion of the procedure/role-play/or exercise.Standards of performance on terminal objectives will be distributed within each course. A Pass/Fail (or 85% if a numerical rating is required) must be achieved within three attempts regarding these objectives. An unsatisfactory/failure on any of the terminal performance objective will be regarded as a failed attempt and the student will be unable to continue in the Medical Assistant program.A Math Dosage Calculation Competency Exam will be required in the Fall Semester and Summer Term for all Medical Assistant students. A score of 100% must be achieved to pass MED 118 (fall) and MED 156 (summer) within two attempts. An exam will also be given in the Spring term (MED 114) to assess skill and retention, but will not be used as a measure of progression in the program. Failure to score a passing grade will be regarded as a failed attempt and the student will be unable to continue/graduate in the Medical Assistant program and will be given a 74 as a final grade.A 200 question Practice Certification Exam will be given Summer term. Students must achieve a grade of 75% or higher to pass MED 156. An exam is provided by the AAMA which will complete this requirement. If not passed within two attempts, this will be considered a failed attempt and the student will be unable to continue/graduate in the Medical Assisting program and will be a 74 as a final grade.Successful completion in summer practicum with weekly evaluations of greater than 3 (on a rating of 1-5) on all evaluations. The grading is as follows: (100)= Exceeds (90) = Good(80) = Satisfactory(70)= Deficient(60)= UnsatisfactoryAny student scoring less than 3, or having a concern communicated by the site preceptor, will have counseling after the Program Director has communicated with the practicum site. The reason for the low score will be discussed with the student, via counseling, and further remediation/instruction will be given. If the student scores a “2” on three evaluations, they will be dismissed from the Medical Assisting Program. *See Student Counseling Section. 6. Students will be given a Professionalism grade each semester, which will count as 5% of the final grade. Since these are characteristics important to any field, students must show professionalism in their educational journey as well.Any infraction in each course (see examples in handbook, which are not all inclusive), will result in a 5- point deduction per occurrence.7. Absences from classes and labs will adversely affect your ability to achieve required class and lab competencies and are strongly discouraged. The instructor has no obligation to repeat a lab due to time constraints and lab attendance will fall under the TCTC attendance policy. After a student has missed the maximum allowable days in a semester/term, the instructor will complete an Administrative Withdrawal from the program and notify the student when this has occurred.ACADEMIC CONCERNS AND COMPLAINTSThe student must go to the instructor where the alleged problem originated. An attempt will be made to resolve the matter equitably and informally at this level. If the student is not satisfied with the results of the informal meeting, then the student will schedule a meeting with the Program Director for additional clarification of the grievance. Please refer to the TCTC Catalog/Student Handbook or Health Education Division Office for additional information.PROGRAM STUDENT COUNSELINGThe Medical Assistant Program requires professionalism, respect, courtesy, and civility toward instructors and fellow classmates. Academic integrity is crucial and any deviance from any of the above will not be tolerated. Behaviors and performance not consistent with our guidelines will be dealt with via the following: (This includes not completing assignments/tasks/program requirements/submissions as assigned)Infraction #1: A informal verbal warning (1) which will be placed in a student’s chart **Infraction #2: The student will meet with the instructor and a formal warning (2) will be given and placed in the student’s chart ** A rating of 2 on an externship evaluation will constitute this infraction automatically.Infraction #3: The student will meet with the instructor and Health Professions Department Head, if necessary, with a final warning (3) being given and placed in the chart **Infraction #4: The student will meet with the Program Director/Practicum Coordinator, and Health Professions Department Head, if necessary, and may be formally dismissed from the program****OF NOTE: At any point in the counseling process, a student can be placed on automatic probation, suspension, or dismissed from the Medical Assistant Program without adhering to the above protocol depending on the severity of the infraction and upon the recommendation of the Program Director after communication with the Health Professions Department Head and Dean of Health Education, if warranted. Length of time for warnings and suspensions are made at the discretion of the Program Director.Once a student is removed from a probation or suspension, the counseling protocol starts over. COUNSELING, PROBATION AND DISMISSALCounseling and Probation (*) will be managed in the following process:A student who does not have a “C” average in each Medical Assisting course at mid-term will be counseled by the instructor or Program Director with the counseling placed in the student’s record.*A student who is not performing satisfactorily in the lab or clinical area at mid-semester will be placed on probation for the remainder of the course. An unsatisfactory clinical evaluation or failure of a terminal objective skill demonstration will constitute failure in the course.*All students should refer to the College Handbook for general conduct, which can lead to disciplinary action by the college.*Demonstration of unsafe practice on campus during labs or in the practicum or breach of patient confidentiality can lead to administrative withdrawal from the program*Demonstration of unprofessional behavior toward instructors or practicum site staff can be grounds for probation and/or immediate dismissal from the Medical Assistant Program.*Per Uniform Policy #8 (in later section), if a student is reported from an practicum site as being dressed inappropriately or have unprofessional behavior, automatic counseling and probation will occur immediately.See Student Counseling section *Any student asked to leave or be re-assigned by a practicum site due to unsafe clinical practice, HIPAA violation, or other serious issue, can be placed on probation or be immediately dismissed from the Medical Assisting Program after meeting with the Program Director/Practicum Coordinator and Health Professions Department Head and/or Dean of Health Education. ACADEMIC DISHONESTYAcademic honesty is of utmost importance in preparing for a health career. Cheating on tests, exam, computer, oral, or written assignments will NOT be tolerated. This includes using another’s work without giving proper credit to the source. This also includes not completing one’s own work, asking other student’s for answers, using Quizlet and other resources to complete work, etc. All work must represent the student’s individual efforts. If academic misconduct is confirmed the instructor will follow procedure and will impose sanctions as defined in the Student Code for the South Carolina Technical College System. Each student will sign a Testing Integrity Statement the first term.ACADEMIC FAILUREIncomplete grades default to “F” automatically after 20 days into the succeeding term. Therefore, an incomplete grade or failure in a Medical Assisting or any support course can result in the inability to continue in the Medical Assisting Program. Courses may be retaken, but Medical Assisting classes are only offered once a year.Failure due to maximum amount of absences can occur. If a student misses more than the allowable for a class, he/she will be automatically withdrawn by the instructor and cannot continue in the program. If a student does not pass one of the required components (Math Competency Test, 200 AAMA Practice Certification Exam, Psychomotor or Affective Competency Check-Off’s, etc.), a 74 will be given to equate the failure of the course.ACADEMIC WITHDRAWAL FROM THE MEDICAL ASSISTING PROGRAMThe Withdrawal Policy of Tri-County Technical College will be followed as outlined in the current College Catalog. In addition, the requirements of the Medical Assistant Program stipulate that once the student is in the course sequence, course withdrawal will result in withdrawal from the program.The following procedure for student withdrawal is:Make an appointment with the Program Director to discuss reasons for withdrawalFile a course withdrawal form with Student Records after obtaining appropriate faculty signature.The student may also utilize the withdrawal procedure that is available through the student’s eTC account.It is the student’s responsibility to complete this procedure. Failure to do so may result in a grade of “F” assigned for this course.Make an appointment with the Financial Aid Department to ensure financial aid process is appropriate with regards to federal and state financial aid regulations.A General Education course may be repeated twice for any student in a Health Professions program. Any student requiring a third attempt to complete a general education course cannot enter a Health Professions program. Any student successfully completing the lecture component of a course and not the lab, or vice-versa, will fail the course and not be able to progress forward in the programAny student passing the lecture component of MED 156, but does not pass the Math Competency Exam with a 100% or above, a 200 question AAMA Practice Certification Exam within two attempts with a 75% or above, or does not successfully pass their externship will not complete the program or be able to graduate. A grade of 74% will be given to equate the failure of the course. At any point in the cohort year a student’s GPA falls below 2.0, the student will be administratively withdrawn and cannot continue in the program. RE-ENTRY TO THE PROGRAMProcedure for Re-Entry to the Medical Assistant Program:The student shall make an appointment with the Program Director at least one semester prior to the date of desired re-entry. The Program Coordinator should validate progress made toward meeting any recommendations stipulated at the exit interview. A new NOC (Notice of Completion) will be completed and the $100.00 non-refundable seat deposit must also be re-submitted for program entry. The student must have an academic standing in the College of a grade point average of 2.0 based on a 4.0 scale on prior courses excluding the failed curriculum course for which re-entry is desired.Priority for re-entry will be given to the student who has demonstrated a satisfactory performance in theory and clinical practice at the time of exit from the program.Re-entry to the program will be determined by availability of clinical space at the time of desired re-entry and by faculty review of the student’s status, previous performance, behavior, etc. at the time of exit from the program.A student is eligible for re-entry into the Medical Assistant Program one time only and is considered on a space available basis.All curriculum requirements must be completed within a prescribed period of time. The program must be completed within two years of the time the student begins the first curriculum course. If more than one year has lapsed since withdrawal for any reason from the program, the student must repeat all Medical Assisting courses. If within the timeframe, a student may request a challenge exam for any previously completed Medical Assisting courses. If the score is 75% or above, the student may be exempt from repeating that course. If the Program Director feels a student needs to repeat a specific course, this will be discussed with the student prior to re-admission. Denial for readmission due to such circumstance is at the discretion of the Program Director. Challenge exam fees are $75.00 per exam. The student approved for re-entry must contact the admission counselor for the program in Student Services to re-activate the student’s file and update transcripts.The student will meet with the Program Director to determine re-entry. Upon approval, the student will sign a Notice of Completion, be placed on the complete list and notified by the Health Education Division office by eTC email. FINANCIAL AID AND SCHOLARSHIP INFORMATIONAll financial support is handled through the Financial Aid Office. However, if you are experiencing acute unforeseen financial difficulties, IMMEDIATELY consult with your Program Director before making decisions regarding your academic progress. It is the student’s responsibility to routinely follow up with the Financial Aid Office and be aware of their Financial Aid status prior to each term. The Program Director can only assist in looking up current status, completion rate, hours of completion, and current GPA through Degree Works. Once advising is completed, always address your financial aid with the financial aid office to make sure you are continuing to meet guidelines for receiving financial aid. Your advisor will only address a small piece, but it is the student’s responsibility at all times to follow up regarding their financial aid eligibility and status.If you do not meet financial aid requirements and have to have an Academic/Graduation Plan, you will receive an email stating you must meet with the Program Director IMMEDIATELY to have this plan formulated and placed in Degree Works. Once a GRADUATION PLAN has been set with your advisor, it must be followed as designed in order for your financial aid to continue! AN ACADEMIC PLAN IS DIFFERENT AND IS ONLY IN EFFECT UNTIL THE PARAMETER IS MET WHERE THERE IS A DEFICIT.WORK STUDYHealth Education students, other than Medical Assistant students, are allowed to participate in work-study for the Medical Assistant program. Please look under the Financial Aid section/Work Study on the TCTC website for more details and requirements.INCLEMENT WEATHERCall the automated telephone information line for the College. Local television and radio stations carry information regarding school closings. Students are now notified via cell phones of inclement weather/closings, but this is only if you have gone to the IT department and had this capability set on your phone. Please be sure you have updated all demographic information in eTC.CONFIDENTIALITYThe student must keep confidential any information learned about patients or the Medical Practice during their externship experience. Breeches of confidentiality will result in a clinical failure and dismissal from the program.Disclosing patient information to anyone other than the patient’s physician or practitioner is a violation of HIPAA laws. All students are required to read and sign a confidentiality agreement.Confidentiality also applies to communication between day and evening cohorts. No discussion should take place regarding material on tests, check-off’s, etc. Any evidence of a breech must be reported as soon as possible and will be dealt with immediately. See Early Testing and Testing Integrity Statements sectionLABORATORY SAFETYStudents must abide by specific laboratory rules and OSHA guidelines. These will be discussed with terminal objectives for each lab. Any exposure to blood or blood fluids MUST be reported to the instructor IMMEDIATELY! Any onboarding modules from Prisma Health and AnMed Health must be completed prior to practicum, if required. Students are not to be any lab area without supervision of the instructor. MEDICAL FORMS AND CERTIFICATIONSAll students must have a current Health Education Immunization Form on file at the beginning of the fall semester. Documentation of immunization status is required. Students are encouraged to have the Hepatitis B vaccine, or sign a refusal form. All two-step TB skin tests, or Chest x-rays (CXR) for positive PPD history, must be current (within three (3) months of the externship begin date) as well as CPR and First Aid throughout the program with all cards being on file with the Program Director/Instructor. If any TB, CPR, or First Aid is not current during the program course, it must be made current in order to continue in the program. Medical Assisting students are required to take AHA Healthcare Provider CPR adult, infant, and child CPR with AED, and AHA Heartsaver First Aid within 60 days of the first day of fall semester as well as completing ALL requirements on the Health Ed Immunization Form less immunizations that are “in progress”. Failure to have this completed by the date assigned will result in a Professionalism grade of zero at the end of the semester.Below is a list of local facilities/clinics, which can assist you in completing these requirements: ** AnMed Health Occupational Health (gives discounted rates for titers and immunizations in their Anderson and Clemson sites. Please see Mrs. McClain for requisition form for these sites. **Accurate Diagnostics864-332-4044Anderson Health Department864-260-5541AnMed Healthy Business864-512-4813 ($10.00 PPD’s for students)Cannon Memorial Hospital864-898-1254Clemson Health Center-Urgent Care864-654-6800MedCentral864-261-3022 or 864-225-0134Pickens County Health Department864-868-9206RediCare864-225-7878Seneca Health Department864-882-2245Quick Draws864-888-0027TCTC Corporate and Community864-646-1700Health Education Division- please specify you are a Medical Assistant student and need AHA Basic Life Support for Healthcare Providers CPR (adult, infant, child)/AED and AHA Heartsaver First Aid ****TCTC CCE will usually provide opportunities to obtain CPR/First Aid for our Medical Assistant students in a one-day CPR/First Aid session. This is set up dependent upon how many students are interested in this option. A minimum of 6-8 students are required for each class and can be cancelled at the last minute if not enough students enroll. Call 646-1700. Mrs. McClain will communicate via TCTC email to students when these training dates/times become available.DRUG SCREEN REQUIREMENTSYearly drug screens are required on all new and current Health Education students entering the clinical portion of the program. The cost is included in the tuition cost. You should be prepared to present photo identification at the time of the screening. Students will be notified by eTC email on the day of the drug screen of the time and place to report.PRACTICUM/ONBOARDING REQUIREMENTSFor students attending practicum at hospital affiliated sites, orientation may be required in the form of hard copy or online training. You will be notified if this is required and be given a due date to have this completed before clearance can be given. PASSPORT training at AnMed Health is not required for TCTC Medical Assisting students at this time, but may be subject to change in the future. PROTECTIVE DEVICESMedical Assisting students and faculty should be particularly aware of potential exposure to infectious agents in the campus labs and in the clinical area. All students will wear personal protective equipment (PPE) in the lab and clinical areas. This may include gloves, mask with face shields, goggles, fluid-proof lab gown/coat. A pocket CPR mask is recommended in the clinical area.MALPRACTICE INSURANCEStudents are required to purchase, through the college, malpractice insurance as part of their student fees. The premium is usually $15 per year, but may change without notice. Coverage must be at least $1,000,000 per incident with a $3,000,000 aggregate (this is subject to change). NO student will be permitted in the practicum area without this coverage.CRIMINAL BACKGROUND CHECKSCriminal background checks will also be required of all incoming freshman students at a cost of $38.00 (subject to change). Instructions for obtaining the background check are on eTC under the GET SET tab. Only criminal background checks conducted through TCTC will be accepted. A printout of payment for the criminal background check must be submitted to the MEDICAL ASSISTING PROGRAM Director when completed prior to program orientation day. If not received, the student may not be permitted to begin the program and be withdrawn. Any subsequent arrests, convictions, or criminal charges must be reported to the Health Education Division. Please print a copy of your receipt only as proof of completion and bring it with you to turn in on orientation day. Mrs. McClain does not need a copy of the report.TRANSPORTATION/CHILD /FAMILY ILLNESS OR ISSUESStudents must provide their own transportation to and from TCTC and practicum sites. Always plan for a backup in any particular situation that may arise; transportation difficulties, family illness/issues as there are no excused absences per the college catalog. In events of emergency, please email Mrs. McClain as soon as the emergency arises. Distances to and from practicum sites are not an indicator for particular practicum placement. Please do not ask to be placed at a site near your home to save gas and time. Any student that misses two classes or a third practicum day, for whatever reason, will be administratively withdrawn from the program per college and division attendance policies. (see also practicum section)Please do not schedule doctor’s appointments for yourself or family members, school outings, etc. during class time. (See make-up and early testing for further details). Unless an emergency, appointments need to be scheduled outside of class time. Counseling will occur if an absence is related to transportation, child, family/pet illness, personal/family appointments as discussed above during the practicum, as a backup plan is necessary. A personal illness is different and will be handled accordingly. CAMPUS/OFF-CAMPUS ACTIVITIESStudents are encouraged to participate in campus activities and organizations, which focus on success here at the college, or to help promote your program. This includes activities or meetings occurring off campus relating to the Medical Assisting field. This is strongly encouraged, such as AAMA State Conference, Leading Edge Workshops, SCSMA monthly chapter meetings, etc. and, if approved, can be used as part of your senior portfolio requirement in the Summer term.CLASS PROJECTS AND SERVICE LEARNING (VOLUNTEERING)The Medical Assisting program staff believe in paying back to the community as a heart for service should be a characteristic found in those who choose a field of healthcare to work. Each fall and spring semester and summer term, students will take part in Service Learning/volunteer opportunities and class projects which will give back to the community while also meeting a particular need. This is mandatory and will be addressed during each semester. You will work together on a group project summer term. This will still be required during the COVID-19 pandemic, though modifications may be made to maximize student safety while completing. Any student not completing projects/Service Learning volunteering (including time requirements) will be given a zero as a grade.FUNDRAISINGFundraising is an important part of our program in order for students to offset fees of attending the state convention and for a pinning ceremony, if held/needed. All fundraising will be chosen by majority vote and discussed with the Program Director/Instructor for approval. Once a fundraising activity has been chosen, the Program Director will submit the request to the college for approval at least 3 weeks in advance of the intended date of activity. If non-monetary donations are received, a form must be filled out in triplicate and turned in to the Director to submit to the college. Donations may be accepted but raffles are prohibited. This is a process, so if a date is chosen and approved, the activity needs to be completed.SECRET SISTERS/BROTHERSEach year, approximately a month after the program begins and you have gotten to know your classmates better, you will draw names for Secret Sisters/Brothers. This is a “secret and anonymous” way to show support and encouragement to a classmate. You may leave sticky notes on their desk, buy gifts, cards, etc. for your Secret Sister or Brother with Mrs. McClain who will distribute to the student in class. During the summer term, prior to graduation, we will have a potluck day to decorate mortarboards and Secret Sisters and Brothers will be revealed that day. It is fun and students enjoy receiving surprises during the year This is not mandatory. If you do not wish to participate, please let Mrs. McClain know.MEDICAL ASSISTANT ADVISORY BOARDThe Medical Assistant Program has an Advisory Board made up of approximately 12-15 members. These members are made up of the Program Director, Program Lecturer or Adjunct instructor, A physician or Nurse Practitioner, CMA (AAMA)’s, a recent graduate, working, if possible, hospital representatives, college staff, Dean and Allied Health Department Head, with our Allied Health Secretary taking the meeting minutes. The board meets twice a year to discuss the program, changes in health care, and ways to make our affiliations with practicum sites and medical affiliations more productive and successful for the students and the college. Each year, a student is chosen to sit on the board. A student will be chosen from either the day or the evening cohort, but not both. This distinct honor can be placed on your resume and should be taken very seriously. The student chosen will be one who can speak objectively with a non-biased approach and best represents both cohorts. Communication between cohorts is important to give a true representation of the program from the student perspective. You will be asked for your input and take part in discussions. MEDICAL ASSISTANT STUDENT ASSOCIATION (MASA)All students in the Medical Assisting program are considered student members of the Medical Assistant Student Association (MASA). Officers will be elected within the first month of the Fall Semester. Officers will include:President: Monitors all class activities inside/outside the classroom, communicates directly with the instructor and/or Program Coordinator regarding needs or concerns of the class, and communicates with the evening cohort President to promote cohesiveness with both cohorts Vice-President: Will assist the PRESIDENT whenever needed or in his/her absence perform in the same capacity. Secretary/Treasurer: Will take minutes at any formal meetings that take place, keep up with initial monies regarding fundraising, etc. giving to instructor/Program Coordinator. When dealing with funds, there must be an ongoing log and itemized accounts for receivables and disbursements. Student Welfare: Will monitor the well-being of classmates, keep a record of birthdays, sending cards when necessary, bringing attention to classmates when extra support and encouragement is needed. Also responsible for bringing such information to the instructor/Program Coordinator if not known Historian: Will be responsible for preserving the history of the present class via pictures, scrapbooking, etc. Pictures are to be sent to Program Coordinator for upload on social media site and for record. Will work directly with the Program Coordinator publishing the b-monthly Medical Assistant Newsletter, if applicable. The Historian is also responsible for putting together a PowerPoint class presentation to be shown during the Pinning Ceremony.These officers will hold responsibilities throughout the year, may be recognized at the pinning ceremony for jobs well done, and may also be required to attend workshops/activities on behalf of the MASA, so if you feel you cannot perform the duties and requirements of the, position please let your classmates know prior to elections. We try each year to have a time of fellowship to include all students who have declared a Medical Assisting major. This is a time to meet for fellowship, education, and mentorship for a more cohesive program for current and future students. Date and time will be determined and students will be notified via student announcements.The students run the MASA, so your officers need to facilitate opportunities to serve and promote the program and association throughout the year.SOUTH CAROLINA SOCIETY OF MEDICAL ASSISTANTS (SCSMA) CONFERENCEStudents are encouraged to attend the S.C. Society of Medical Assistants State Convention in the spring. This is a 3-day convention, each March, packed with educational sessions, governmental sessions, a welcome dinner, and a student Bowl of Knowledge that is loads of fun to take part in with other students from Medical Assisting Programs in the state. The Medical Assistant Students Association (MASA) may plan fundraisers (with written approval of the Vice President for Student Affairs) to help offset expenses. The conference is not mandatory, however, all are expected to attend, especially officers. This is a GREAT conference to meet other CMA (AAMA)’s from your state, network, and get great educational sessions, not to mention, and make great friends who can help you find a job This is a unique opportunity to attend the conference at a much lesser rate being a student. For each two sessions attended, students may deduct one extracurricular activity or meeting requirement. Attendance is also recognized as an element in your senior portfolio. Students may wear professional or casual attire (no athletic apparel or shorts; blue jeans and a nice top is acceptable) during the conference, but must wear college uniforms to the Bowl of Knowledge which is a mandatory. Sessions are all day and must be attended to receive any credit for attendance with verification to be signed by the speaker/chapter host representative and given to your instructor. Students must fill out and sign a TCTC Acknowledgement of Risk and Release from Liability form before traveling.Any student choosing to attend the conference may substitute the conference for two -chapter meetings, as long as proof of attendance of all sessions is provided to the Program Director. **of note: There is also a National Conference given through our National Organization, the American Association of Medical Assistants (AAMA). These are given in different states each year and is an opportunity to not only travel to different places each year, but to meet other CMA (AAMA)’s and educators, vendors, etc. from all over the US! If you enjoy the State Conference, the National Conference is an even bigger BLAST …same types of activities but on a grander scale If you ever have the opportunity to go to at least one, you should. Some offices will even pay for their employees to attend or offset some of the cost! **LOCAL CHAPTER MEETINGS OF THE SCSMAOnce a month local chapters of the SCSMA meet for a time of fellowship, business meetings, and offer educational opportunities given by local physician’s and other in the healthcare setting regarding topics that are important to the Medical Assistant community. Relationships forged through these meetings will, at times, result in seasoned CMA (AAMA)s looking out for, and assisting in employment opportunities for you upon graduation. Once you graduate, this is a way to earn easy CEU’s. Meetings for the Anderson Chapter are usually on the first Tuesday of each month around 6 or 6:30pm and last anywhere from 1- 1 ? hours. Attendance can be documented for your student portfolio. Local chapters in our state are: Anderson, Charleston, Columbia, Greenville, Pickens, Spartanburg, and Trident. You may attend more than one meeting a month if you wish.Please look on the state website: for more information regarding chapters, meeting dates and times, important information, links to events, and student information.Students are required to attend a minimum of 6 meetings throughout the year. Any student choosing to attend the conference may substitute the conference for two -chapter meetings, as long as proof of attendance of all sessions is provided to the Program Director. Students who do not attend the required number of meetings by the end of the summer term will have 5 points deducted per each occurrence from the final Senior Portfolio grade per rubric provided on the first day of summer term class.AAMAThe American Association of Medical Assistants (AAMA) was established in 1956. Its headquarters is located in Chicago, Illinois. Members receive a bimonthly journal called CMA Today (Certified Medical Assistant) and have the opportunity to participate in a variety of continuing education programs. This is also a great distinction to be placed on a resume.American Association of Medical Assistants20 N. Wacker Drive, Suite 1575Chicago, IL 60606-29031-800-228-2262Website: aama-It is encouraged and strongly recommended that all students become members of the AAMA. This is a great organization; the same that will issue your certification exam. The AAMA is also a great resource for special promotions and discounts on CEU’s. Students with AAMA pins may wear them on their uniform. Once a member, you can find valuable information about our organization, National conference information, CEU opportunities, certification/recertification, and much more! There are now two opportunities for membership: a one (1) year membership for $30.00 and a two (2) year membership for $55.00. Once you graduate, your rate will increase. (present rate is $97.00/yr.) Applications are available online at aama-. Mrs. McClain also has membership forms. This also can be documented on your senior portfolio. Membership is due by October 31st, but do not sign up until after September 1st to avoid having to pay another membership fee in December. Paying after September 1st will have your membership covered until December of the next year.Students need to sign up by mid-summer term to be able to take the AAMA Practice Certification Exam.MEDICAL ASSISTING CREEDThe Medical Assisting Creed is a set of beliefs which tends to guide someone's actions. These words guide our path in the Medical Assisting profession and those we serve. You will say this creed in your final term as part of your Exit Portfolio, so start learning it and living by the time you graduate.I believe in the principles and purposes of the profession of medical assisting. I endeavor to be more effective. I aspire to render greater service. I protect the confidence entrusted to me. I am dedicated to the care and well-being of all people. I am loyal to my employer. I am true to the ethics of my profession.I am strengthened by compassion, courage and faith.TRI-COUNTY MEDICAL ASSISTING PROGRAM FACEBOOK PAGE A very successful TCTC Medical Assisting Facebook page was established at TCTC in 2014. It was a way to initially support our program, let the students see themselves and the things they were doing within the program, and educate the community about Medical Assisting and our program here at TCTC. It is also used as a platform to follow graduates and network with other Medical Assistants and employers in the community. It has grown beyond measure. Medical Assistants look for employment opportunities, employers ask for employment opportunities to be posted, and also call for references on students/graduates for employment opportunities to be posted. Students are celebrated when they pass their certification, and so many other great things you will find here. Join us today as this will be YOUR page for the next year and in the future as an alumni PINNING CEREMONYEach year, student’s vote on whether they wish to have a pinning ceremony. In the past, students have chosen an informal dinner/presentation of awards and pins or a more formal ceremony where families can attend. Students have fundraisers throughout the year to cover these costs for either. Fundraisers are encouraged to begin in the fall semester and continue through summer term. Students will be presented with pins to culminate their accomplishment and awards will be given. These may be worn along with AAMA membership pins once you graduate. MONTHLY POTLUCKEach month, our class will have a potluck breakfast, brunch, or lunch. This is to provide a little downtime during breakfast or lunch where we can all fellowship and enjoy culinary talents of classmates. Themes may be chosen (i.e. tailgate food, appetizers, BBQ, etc.) for the month. Once a theme or menu is chosen, students will have a sign-up sheet and notify Mrs. McClain of what they plan to bring. All students, in fairness, are expected to contribute, but if you cannot, please let Mrs. McClain know. Students will provide their own drinks for each meal. PRACTICUM INFORMATION:The Practicum experience is the culmination of putting into practice all you have learned in the fall and spring semesters- you are not only excited, but also terrified at the same time. You ask yourself am I ready? Are they going to be nice? Am I going to mess up? What if I don’t know something? The list goes on and on and on. Consider this your “hands-on” test before you graduate. Remember you never get a second chance to make a first impression so make it a great one. These practicum sites are here to help you. They would not agree to precept if they were not here for you. Be honest. If you need guidance, tell them but DO NOT under ANY circumstances say you do not want to do something, you’ve already done it before and don’t need to do it again, or you are not comfortable. This is unacceptable. Ask for help. It is perfectly fine to ask to watch the task/procedure being done one time, but then be ready to do it the next. Be confident in the skills you have acquired and put them to practice PRACTICUM PLACEMENTStudents will be placed in physician’s offices and clinics to obtain practical experience in Medical Assisting. Availability of placement in the student’s community is not guaranteed and may be contingent upon participating offices/facilities. Student’s externship sites are assigned a variety of different ways and is determined by Mrs. McClain. If students are given the opportunity to choose their practicum site it will be on a merit basis: grades, completion of assignments as required, class participation, MASA officer, participation in extracurricular/ credit activities, etc. Once practicum sites have been assigned, they cannot be changed or switched with classmates. There are NO exceptions. If your particular practicum site requires specific requirements (badges, extra orientation, etc.) you will be required to complete this prior and will be notified by the Program Director. If students are assigned to AnMed, Baptist Easley, or Prisma Healthy affiliated offices, additional requirements must be completed and it will be the student’s responsibility for this completion. Mrs. McClain will inform of additional requirements. Please make sure you keep up with your onboarding requirements, Passport (if required) and background check user names and passwords as you will need to upload or submit these documents. If additional badges are required, it will be the students’ responsibility to pick up and return the badges before and after the externship ends.The Program Director/Practicum Coordinator is always looking out for new sites for Practicum opportunities. If you have a particular site who has voiced interest, please give the contact information to Mrs. McClain and she will be glad to contact them.!Important! ALL practicum dates are to be attended during the summer term. You owe your full attention to these sites who have graciously offered their time and resources to aid in your success. If a practicum is missed a third time, the student will be administratively withdrawn from the program. These sites, many times, will offer employment to students at the end of their externship, so consider this a job interview. Any student who fails to complete a MINIMUM of 160 practicum hours will not be able to graduate per accreditation standards. The goal is to obtain as many hours as possible. You may place the amount of practicum hours on your resume. The more hours practitioners see will make for a greater chance of hire.Students will not be given their practicum assignments until all Tuberculin (PPD) tests have been completed and submitted by all students. PRACTICUM POLICY AND GUIDELINES1. Hours required to graduate:Students will complete a minimum of 160 hours in the summer term which will include clinical, administrative, and trans-disciplinary skills. Students are required to comply with office policies regarding confidentiality, dress code, office hours, etc. 2. Weekly Evaluations:Each student is responsible for getting their preceptor to complete a weekly evaluation checklist during the practicum weekly., with the student returning this form to the Practicum Coordinator in a sealed envelope, the following Tuesday. Students submitting evaluations not placed in a sealed envelope with the office logo on it, will be subject to a 5-point reduction in the evaluation grade for that week. A time sheet will be incorporated into each weekly evaluation verifying the students’ arrival and departure times from the externship site each day. Just because a student reaches 160 hours does not mean their practicum is completed. The goal is to obtain maximum exposure and opportunity for implementing the skills you have acquired throughout this program. Practicum continues through the last day of the term. Evaluations may be faxed, if easier for the preceptor, with a fax number provided to the practicum site. Please check with your preceptor to make sure you do not have to submit a hard copy to Mrs. McClain.3. Supervision:Students work under the supervision of a CMA, RMA, Nurse, Nurse Practitioner, Physician Assistant, or Office Manager, who are all under the direct supervision of the Physician(s) responsible for the externship site. Students may NOT work under the supervision of the NP or PA if there is no Physician physically on-site at the time practicum is being completed via the SC Nurse Practice Act. If this occurs, you must contact the Practicum Coordinator IMMEDIATELY. Students may not have medication orders delegated by a Nurse Practitioner. Students may have all tasks delegated to them except medication orders. 4. Student Health Records and Exposure Incidents: The Department maintains current health records on each student. Students have a current annual PPD and CPR certification. Each student carries liability insurance. Each student is covered under the college accident insurance. Therefore, all exposures to blood or body fluids or any other workplace accident must be reported to the practicum supervisor, TCTC Program Director/Practicum Coordinator and Department Head IMMEDIATELY. Failure to notify appropriate staff will result in counseling and possible probation. 5. Practicum Attendance:Absenteeism is strongly discouraged during the term practicum. This is potentially a job interview from day one with students receiving offers of employment from their externship sites. Managers notice absenteeism, so be present at every opportunity to learn during this time. Administrative withdrawal from the program will take place with the third absence. Any arrive late, leave early, or absences taken place during the practicum must be made up during the exam schedule. Failure to show up for a practicum can result in automatic probation or immediate dismissal and inability to complete the Medical Assisting Program. TCTC Attendance policy remains in place for students in the practicum setting, however, the program Practicum Attendance Requirement already discussed is in effect also. Failure to adhere to this policy will result in a student’s withdrawal from the program.If a student is going to be late for any reason, the Medical Assistant Program Director must be notified first with the preceptor/Office Manager then being notified as soon as possible. If a student has to leave a practicum site for any reason, including being advised by your preceptor due to physician schedule or change in preceptor schedule, Mrs. McClain must be contacted by phone as soon as possible. Please do not call at lunch or at the end of the day. Failure to report to Mrs. McClain will result in counseling and possible probation. Weekly evaluations are not to be discussed with your practicum preceptor or staff. Mrs. McClain will be glad to discuss any questions you may have upon request of an appointment. ** The Practicum experience takes place through the last day of the semester. Any student who attends all practicum days through the last day of class without arriving late, leaving early, or being absent, will be exempt from going to practicum on exam days. Those days will be left as make- up days. Attendance during all make-up days will be required, regardless of how many days one arrived late, left early, or was absent.Students may not discuss changes in their practicum schedules without first discussing and obtaining approval from the Medical Assistant Practicum Coordinator.If a practicum site is closed due to vacation, holiday, or miscellaneous, the student will notify the Medical Assisting Practicum Coordinator immediately for documentation purposes and advisement. Failure to notify may result in student not getting enough externship hours thus not meeting requirements for passing the course and possible dismissal from the program for nondisclosure to Externship Coordinator of days of non-attendance.6. Withdrawal/Removal from a site:An agency may withdraw participation in the externship program at any time. The Practicum Coordinator should be notified immediately if there are any concerns. Inability to complete the practicum will jeopardize the ability to complete the program.The Practicum Coordinator may remove a student from a site if deemed necessary, if the Practicum is not considered to be a positive or beneficial experience to the student or if skills are not utilized at maximum capacity. An attempt to reassign the student will take place as soon as possible with all parties notified.7. Practicum Grading: (See Practicum Guidelines for details)Students are graded on a scale of 1-5 each week in the externship. The grades will be averaged at the end of the term for one practicum grade. Grading is as follows: (100) = Exceeds4 (90) = Good 3 (80)= Satisfactory 2 (70)= Deficient 1 (60) = Unsatisfactory*a student may receive a zero for the week if the practicum policy or expectations have been violated* (i.e. appearance, smoke smell on person, incorrect uniform, etc.) 8. Office Requests for Service: **Students are not allowed to attend “rounds” with a physician or practitioner in the hospital setting, “fill in” unsupervised for low staffing in the office, or go in to “help” staff on days that are not assigned as practicum days in the office. ** Students may be able to observe in a hospital setting with prior approval from the Program Director/Practicum Coordinator, but the appropriate hospital forms completed, submitted and approved by the hospital prior.If you have been offered a position and they ask for you to begin shadowing, working, orientation, etc. on days you are not scheduled to be in practicum or in class, this is your own personal time and the college is not responsible for injury or illness that occur during this time and your college insurance will also not cover such occurrence. 9. Practicum Sites:All sites are given a packet prior to the first day of Practicum, which includes the Medical Assisting Program’s Core Curriculum. This will communicate what skills and competencies students are able to provide in the externship setting.All clinical sites are monitored closely with contact visits, emails, and phone calls made by the Practicum Coordinator.In the event the clinical site asks the student to leave the site early, students are to call the Tri-County Technical College Practicum Coordinator immediately.In the event a clinical site asks the student to leave the clinical site for any reason due to unsafe medical practice, HIPAA violation, insubordination, etc. the student will meet ASAP with the Medical Assistant Practicum Coordinator and the Health Professions Department Head and/or Dean of Health Education, and upon investigation may be dismissed immediately from the Medical Assisting program. 10. Student Expectations at the Practicum Site:Students are expected to be on time when reporting to the clinical sites. Tardiness is unacceptable. Students are expected to show enthusiasm, initiative to learn, and display a professional attitude. Don’t sit around if caught up or a task(s) complete- offer your services to help others. Be an excellent team player!The time the student is to report to the practicum site will vary with each office. It is the student’s responsibility to notify the practicum site and Tri-County Technical College Medical Assisting Practicum Coordinator if they are unable to report as assigned. Again, absence from a clinical day is discouraged as hours must be completed as part of the program requirements.Any student who is dressed or groomed inappropriately will be sent home and the day will be counted as a clinical absence.Smoking is prohibited during the practicum. Any student who smells of smoke will be asked to leave and a zero given for the practicum week.During externship, the student will be permitted to leave the assigned areas for breaks and lunch in adherence with the practicum site policies for such. Students should NEVER leave their assigned area without notifying the preceptor and Tri-County Technical College Practicum Coordinator.In the event a student earns an overall weekly clinical grade less than a 2/70% (D), the student will be counseled as explained previously in this handbook under Evaluation Strategies #6. Three evaluations of 2 or less will be grounds for immediate dismissal from the Medical Assisting Program.All students who encounter any problems at the practicum site must notify the Tri-County Technical College Practicum Coordinator on the day of the occurrence as soon as possible.Students are not allowed to receive financial remuneration from the ambulatory site for which they are completing externship requirements and will be under supervision of staff during the hours of externship. Therefore, any student may not perform a practicum in an agency for which they are employed or during hours for which they are not assigned.Cell phones will not be permitted on your person in the practicum site. Please see cell phone section for further details. Any student having a cell phone on them will be asked to leave the site and an absence be given for the day. Practicum Infractions: see Student Counseling section. This includes not notifying Mrs. McClain of any changes in your practicum schedule for the week, tardiness, leaving early, grooming, hygiene, smoking, etc. You cannot leave an office early unless Mrs. McClain is notified first.PREGNANCY/ACUTE ILLNESS OR INJURY DURING THE MEDICAL ASSISTANT PROGRAM PROGESSION: Pregnancy while completing the Medical Assistant program is discouraged but is not cause for dismissal fromthe program unless there is a physical or safety issue with the mother or fetus. The Program Director needs to be notified as soon as the pregnancy has been identified. All immunizations must still be completed as required and under the supervision of a licensed Obstetrician, though some may not be recommended to receive while pregnant per physician/practitioner discretion. Written approval from the Obstetrician/practitioner for the student to take part in the practicum/Senior Project must be given prior for the student to be able to participate with all technical standards being discussed and approved by the Obstetrician/practitioner. Maternity leave is not given before or after birth. Attendance and course assignments /requirements remain in effect and are unchanged. The Program Director will sit down with the student to discuss their progression and offer options, if available, to remain in the program.If acute illness or injury occur during the three terms in the Medical Assistant Program, a doctor’s statement is required verifying the student is able to progress in the program per program requirements. Special consideration cannot be given and the student must be able to perform all duties as required of all Medical Assistant students in the semesters leading up to and during the externship setting to remain in the program.Possible deferral with challenge exams may be a topic for discussion for any student who has already begun the program. Final determination will be at the discretion of the Program Director.UNIFORM POLICY FOR LABS AND PRACTICUMMedical Assisting students will maintain a neat, groomed, and professional appearance at all times whether on campus or in the practicum environment. Proper precautions will be taken when body fluids or potentially infectious material is handled, so that the student’s, patient’s, co-workers’, and the public’s health is protected at all times. Uniforms will be worn to any class where a lab component is involved and in the practicum setting in the summer term. If a Practicum site approves any item the college does not approve, the student must still adhere to the appropriate uniform program requirements of the program.The appropriate uniform includes:Program specific, properly fitted, and ironed student uniform.Name badge to be visible and worn at all times. Students will have name badges made at Tri-County Technical College Security Department with the “Student” identification on it. If a student is at a practicum site requiring a particular badge, BOTH ID badges must be worn or the student is sent home and an absence given for the day. Closed-toe, professional white, leather shoes should be CLEAN and in good condition (canvas, track shoes, clogs, or sandals are NOT permitted at any time). White socks or hose will be worn. White or beige undergarments only.On campus labs: Fluid-proof gown/lab coat, which meets OSHA specifications when the potential for contact of infectious material exists, are required, along with protective eyewear. These gown/lab coats are available in the campus Bookstore. Goggles may be purchased at any uniform shop or online.Long nails and artificial nails are NOT allowed in the lab or practicum. All tattoos must be covered in the practicum and not visible at all times. No nail polish in the lab or practicum. Clear polish is allowed only.Students should NOT chew gum or use tobacco products in the lab, practicum site or clinic.Hair must be pulled back away from the face in the and lab areas and practicum. Jewelry should be limited to a watch, wedding or engagement ring, and one pair of stud type earrings. Body piercings and tattoos must not distract from the ability to communicate, therefore are not to be visible at any time during the practicum.Students are expected to dress and act professionally during the lab and practicum experience (as indicated by the weekly evaluation sheet). If the practicum site reports a student for inappropriate dress, appearance, or unprofessional behavior, they will be placed on clinical probation and/or withdrawn from the program if not corrected by the next practicum day.** While on campus, students are to wear their uniforms on all lab days. Any student presenting for lab without their uniform, on will be asked to leave and a zero for any test/quiz, etc. given for the day. Students will be given a maximum of 4 weeks to receive their uniforms once ordered. Everyone has already met with Mrs. McClain prior to orientation notifying you of this, so you have had plenty of time to prepare.Any student violating the uniform policy will be given an informal warning the first time (lab only) and sent home for the day (practicum) with an absence given for practicum and a zero given for the weekly evaluation. Professional Behavior PolicyThe Health Education Division will institute the following Professional Behavior Policy for all Health Education Students:Smoking will not be permitted for any Health Education student PRIOR TO or DURING THE CLINICAL DAY. The odor of cigarettes (and related products) is offensive to many sick individuals. Additionally, some people are allergic to cigarettes. Smoke smell on the student’s clothing, hair, or body may be cause to be dismissed from clinical and get a ‘zero’ for the day. This will also apply to the student on lab days at the college. Classes that have labs are MED 103, MED 118, MED 104, MED 114, MED 115, MED 116, and MED 156. These labs are to simulate the practicum setting and the same policy applies. Smoke smell on the student’s clothing, hair, or body will be asked to leave the classroom and receive an absence for the day along with a zero for any activities performed for a grade in the lab. Again, labs are difficult to make up due to the time and structure of each lab and instructors are not required to allow a student to make up a missed lab or graded activity.772223516795750077127103103880007708265763143000Administrative PolicyHealth Professions Health Education DivisionTri-County Technical CollegeSTUDENT FEES FOR CERTIFICATIONS EXAMSEffective Date: Fall Semester 2014PURPOSE:The following defines the financial responsibility of the College and students as it relates to fees collected from students enrolled in a program within the Health Education Division for professional certifications examinations.POLICY:Tri-County Technical College will pay the fee for the professional certification examination for a student's/graduate’s first attempt. Subsequent financial responsibilities for such exams will be the responsibility of the student/graduate.PROCEDURE:Student fees must be applied to a course by the program and paid by the student(to the Business Office) to cover the expense of a professional certification exam.Once the student meets the eligibility requirements to attempt the certification exam, the College will pay the expense of the certification exam ONE time only.The College will pay only the cost of the exam and will NOT cover otherexpenses such as travel.The student's first attempt at the certification exam must be made within four (4) months of graduation. Students who do not test within the four (4) month time? frame will be responsible for all fees associated with the exam.If the student is required to repeat a certification exam or if the window period foreligibility expires, the student is responsible for all expenses incurred to take the certification exam.The student must be in good standing with the business office of the College. If a student has outstanding debt, the cost of the exam will NOT be paid by the College.Student fees are NOT refundable. Therefore, if a student does not complete aprogram of study and/or is not eligible to attempt a certification exam, the student forfeits any fees paid to the College.THE NEXT PAGES ARE FORMS THAT WILL BE SIGNED ON ORIENTATION DAY AFTER A TIME OF DISCUSSION AND QUESTIONS/ANSWERSDO NOT SIGN ANY OF THESE FORMS UNTIL NOTIFIED BY MRS. MCCLAIN ON ORIENATION DAYTHANK YOU.GRADUATION/MEDICAL ASSISTING PINNING REQUIREMENTSStudents must have satisfactory completion of all required courses with a 2.0 or higher and an overall 2.0 GPR or greater based on a 4.0 scale. Student must pass both Medication Calculation Competency tests given during the fall semester and summer term with a 100% or better within two attempts. Students must pass all terminal objectives with a “Pass” from Pass/Fail rubric within three attempts. Students must pass a final cumulative exam of 200 questions, OR the AAMA Practice Certification Exam ($30.00) with a 75% or higher and within two attempts.All weekly practicum evaluations completed and submitted prior to pinning with a score of 3 or higher (or with no more than 2 of those ratings less than 3) on a rating of 1-5.Documented attendance of a minimum of 6 monthly SC Chapter Medical Assistant meetings or SCSMA State meeting sessions submitted in lieu of per program guidelines discussed earlier in this pletion of Exit Interview and Portfolio presentation in the Summer termStudents must submit an “Application for Graduation” filled out with height, weight, and signature to the Medical Assisting Program Director during the month of March. Students must also meet any financial obligations due the college. Students must complete all program/course evaluations/surveys and requirements requested by TCTC by the due date given during of summer term with proof of completion submitted to the Program Director.Beginning fall 2014, the Health Education Division of TCTC has implemented a STUDENT FEES FOR CERTIFICATION EXAMS policy (see attached). TCTC will cover the cost of the certification exam ONE TIME ONLY. A student will have until December of the graduating year to complete the certification exam. If a student fails the exam or does not take it within four months of graduation, exam fees will be the responsibility of the graduate... See handout for further requirements. The exam applications will be filled out in mid-April and sent to the AAMA the end of June or first of July with a primary choice for exam date and then given to the Program Coordinator. Once a student has set a testing date, he/she needs to contact the Program Director of the testing date/time for reporting purposes. All Medical Assistant students who will successfully graduate will be given a Medical Assistant pin. Students will be responsible for payment of these pins, which are approximately $9.00 (subject to change depending on vendor availability). A pinning ceremony may be held if adequate funds have been raised throughout the year to support such a ceremony. _________________________________________________________________________________________Student SignatureDateIMPORTANT: PROFESSIONALISM IS KEY!Medical Assistant Program Instructor Expectations for StudentsStudents are expected to:BE ON TIME: A tardy is considered 15 minutes late. However, we frown on being tardy in this program. We have a lot of information to get to and tardiness is disruptive. If you are going to be late, please email the Program Director/Instructor prior to the beginning of class. You will be given one “grace pass for tardiness” and allowed to enter. 2nd tardy: You will not be allowed to enter classroom, unless the instructor was notified via email prior 3rd tardy: You will not be allowed to enter the classroom and an absence will be given and counseling occur.Any missed test or quiz will not be allowed to be made upABSENCES: Are discouraged from lecture and lab- you need to be present to be able to learn the information, as such may be given that is not in your text. If bereavement has occurred, documentation should be provided. Flags will be raised in Starfish for absence concerns. Students miss a great deal of information with one absence and given zeros for quizzes given. Physician excuses will not exempt a student from a zero on a quiz, but will allow the opportunity to make up one missed test, or quiz, if allowed by the instructor per semester, not per course. If the maximum allowable absences are reached, it is college policy for a student to be withdrawn from class. Absences are discouraged from practicum as it can potentially cause a student to not meet their required hours to be able to graduate or miss out on a possible offer of employment. Also see Practicum section.ABSENCES OTHER THAN FROM ILLNESS: As discussed prior, another plan should be in place for family/pet illnesses and childcare issues. It is strongly encouraged that family trips, school outings with children, etc. be planned outside of class time. Any test, quiz, assignment, project, etc. will not be allowed to be made up if missed due to a circumstances such as this and a zero will be given. ASSIGNMENTS: Are due when scheduled and on time. Homework is due by the beginning of class. Excuses will not be accepted so please bring homework when due. Assignments that are not completed as instructed or incorrect format will have points deducted from the grade per instructor discretion. Assignments turned in without a name or date will not be accepted and credit will not be given for the work.LAPTOPS IN CLASS: Laptops are not permitted in class unless approved by the instructor. EMR assignments in lab, time given to work on CONNECT, homework and other tasks during class time are permitted as assigned by the instructor. Any student who has a laptop out during a time not permitted will have a five-point reduction in the Professionalism grade. Work is not to be completed for other courses. SAFE ASSIGN: Must be used on designated assignments. Student will need to look at individual safe assign results prior to submission and amend any results falling outside acceptable parameters. If a student submits an assignment without reviewing first, the assignment grade will stand and be reduced by 50% for failing to check first. See Safe Assign Rubric in each course Content Outline.BEHAVIOR: Negative behavior of any kind will not be tolerated by the Program Director or instructors. If shown in any manner, (disrespect, insubordination, and unacceptable verbal or nonverbal communication, negativity, etc.) toward instructors or your classmates, the student will be asked to politely leave the classroom and will be counted absent for the day. Written counseling will be completed with a meeting with the student after the infraction with appropriate sanctions to be carried out. If negative behavior is shown in the absence of the instructor, it is expected to be reported. Investigation will take place and sanctions carried out. The classroom will be a positive environment for those in this program and anything otherwise is not accepted.TESTS: Tests will be given on Blackboard or in the classroom and will be made up of discussion, fill in the blanks, matching, short answer, true/false, etc. Scranton’s are used at times for testing and will be provided to students at no charge. Make-up tests, if allowed, will not be the same as the test given and will be more difficult and at the end of the semester/term if allowed. Until all tests are completed on test day, students are expected to remain quiet without any talking to respect other students still taking the test. Students can use hand calculators if needed for math calculations, but no cell phones. Students may not wear headphones while test taking. Music may be played softly to facilitate testing and provide a calm atmosphere. All items must be removed from desks other than a pencil, test, and calculator (if applicable)TEST REMEDIATION: For each test question missed on any given test, remediation may be required at the instructor’s discretion. The format for Blackboard tests will be to write down the missed test question, the answer you chose, why you chose it, the correct answer and page number the correct answer is found in the textbook. If it is a critical thinking question, it does not have to be addressed unless you wish to discuss with the Instructor. Submissions without correct formatting will NOT be accepted. Hard copy tests will have the correct answer highlighted with the page number listed where the correct answer was found. Exception will be remediation’s for MED 156 (mock exams and will be discussed at that time). If you are absent the day tests are given back to remediate, remediation must still be done but a zero or no points returned will be given. QUIZZES: You will have them, at times before, during, or after class time/ lecture, so be prepared as it will count 25% of your final grade. This is a tool used by the instructors to make sure you are not only understanding the material, but retaining it as well.ZOOM LECTURES: Many of your MED lectures are placed on Blackboard in the ZOOM format. The PowerPoint for the chapter(s) are placed on Bb with lecture from myself. Make sure you go over this material PRIOR to each class, as you will have quizzes from the material.STUDY GUIDES/WORKBOOKS: MED 103, 104, 107, 114 and MED 115/116 all have a study guide to adjunct the text book. You will need to complete these each week prior to class. Several students will be chosen randomly each week to go over each section as a review and to verify to the instructor the assignments are being completed. This is to help you, so don’t let wrong answers scare you- we will make sure everyone has the correct answers to help you study for your tests. VIEWING TESTS AND QUIZZES: Tests and quizzes completed in class are available for students once graded. Students will be informed via email of the tests grades being available and will have one week from that time to view their tests. After that time, tests and quizzes will be filed and unavailable to students. At times, the test or quiz may be reviewed in class. If so, review will take place at that time. If a student is absent on the day of review in class, they forfeit the review opportunity.DISCREPANCIES/CONCERNS: Instructors are only human and textbooks are not perfect, and Blackboard can sometimes give us trouble. We try to catch discrepancies and errors before they get to you. However, if you have a discrepancy regarding a test question, please let your instructor know. Many times, students feel their answers are right and get on the defensive. This is not the way to handle this and is disrespectful. Just let us know. If there is an error, we have no problem giving credit. However, if the answer is incorrect, you will not receive credit. If you would like to give justification for a particular question and we understand your reasoning, you may receive partial or total credit but this is up to the discretion of the instructor. It never hurts to plead your case because you may actually win!EXTRA CREDIT/BONUSES/POINT DEDUCTIONS: May be given at times at the discretion of the instructor. MAKE-UP TESTS: Are discouraged and if allowed, only one make-up test per semester (not per class) as outlined in the Medical Assistant Handbook. Make-up tests will be harder. Make-up tests and quizzes will be given in the Student Assessment Center or by the instructor in the classroom or office setting. Any student that does not notify the instructor PRIOR to an absence, forfeits the opportunity to be considered for a make-up test or quiz. The student must reach out to schedule a time for the make-up on the first day of return to class after the absence. If a student cannot meet on the day/time specified by the instructor, they will forfeit the opportunity to make the test up. (See form for signature for details)GRADES AND MID-TERM COUNSELING: Grades will be posted to Blackboard on any assignment that is to be graded. Grades are weighted per the syllabi, so students will know their current grade at all times. Students who are not doing well after two tests need to schedule a meeting with the instructor to determine issues and areas of concern with recommendations for correction. Any student that is at or below 75% at mid-term will also be counseled. Flags will also be raised in Starfish. OFFICE HOURS: Will be posted outside my door and on Starfish so you will know when I am available. I am happy to talk with you about anything: listen, laugh, cry, vent, etc. .If you need time other than a few minutes, please schedule an appointment through Starfish so I can appropriately give you the full attention you need without disruption. EXCUSES: We have heard many so do not try them We are preparing you for work in the real world and your potential employers do not tolerate excuses, tardiness, absences, incomplete tasks/responsibilities, unprofessional behavior, etc. so neither will we. Consider this next year as an extensive job interview and Mrs. McClain is the “physician” and Mrs. Gibbs is the “Office Manager”.PREPARATION: Come prepared for each class by completing reading/written assignments, looking at PowerPoints, etc. as we have ways to make sure you do and you do not want it to affect your Professionalism grade You are only hurting yourself and making success harder to attain if you are not prepared.FOUL LANGUAGE: Refrain from foul language or derogatory comments toward instructor and classmates. If foul language/comments are used, you will be asked to leave the classroom and an absence will be given for the day. SOCIAL MEDIA: Social media is a part of not only our society, but this Medical Assisting program. We have a popular and successful Medical Assisting page. We do not mind the posting of comments, but negative comments of any kind, regarding your time in the program, including your practicum experience, will not be tolerated and subject to counseling/probation/dismissal from the Medical Assisting program. This includes your own personal pages. SERVICE LEARNING: As discussed during your post-acceptance meeting with Mrs. McClain, Service Learning is a large part of our program. Please know when you are completing your service learning, you must choose a resource where patient/client interaction takes place. When working in pairs, both of you need to be having patient interaction while doing the same tasks. When working as a group, everyone needs to participate, as your grade will reflect what you have or have not done. For your individual service learning, the same resource cannot be used more than once, so it will be first come, first serve as submitted to Mrs. McClain, who will let you know if your choice has been approved. Any student not completing all hours as assigned will be given a zero on the project assignment.CELL PHONES: The use of cell phones or other electronic devices is not permitted during class or lab unless a specific activity is taking place where phones can be used.. (Please see cell phone section)TALKING IN CLASS: No conversing during lecture or lab. This is an important time of learning and conversations can be distracting to others. Excessive talking during class or lab will result in being asked to politely leave with an absence given for the day and zero for any test or quiz given. When one person is speaking, please be respectful as they have something important to say the entire class may benefit from. EMAILS: Students are responsible for checking their college emails daily for important messages. Please check them often and several times a day. It is strongly encouraged to have the college email placed on your cellular device for easy access. If a student forwards their eTC email to another account, please be aware TCTC email be filtered and blocked. Personal emails are not to be used as a form of communication and will not be addressed by faculty. As of Fall 2019, Mrs. McClain will not respond to emails after 5pmFINAL GRADES: Will not be rounded. A 74.9 is just that and will be considered an unsuccessful pass attempt. Grades will be rounded at the end of the semester or term. .IDENTIFYING WORK: any work submitted without full name and date will have a 50% reduction in the grade given for the assignment/project/test/chapter meeting documentation, etc. Not identifying the type of work will also result in a deduction of 5 points from the final grade. You will be one “grace” reminder, but after that, work will be graded as above.MISSPELLED WORDS: We expect Medical Assistant students to know how to spell correctly, focusing on medical terms, disorders, diseases, procedures, etc. that are discussed. If a word is misspelled on a quiz, test, or exam, it will be counted as incorrect. We do not want students going to an externship experience who cannot spell. It is a negative reflection upon this program and yourself. This year remediation of misspelled words has been implemented. For each misspelled word in a test or quiz, students will write the word correctly beginning 20 times, increasing by 5 each time completion is necessary. This will be in all classes and labs. Employers will not hire Medical Assistants who cannot spell. NO PARTIAL CREDIT WILL BE GIVEN. You can thank Mrs. Gibbs for this! COURSE SURVEYS: Course Surveys given via Survey Monkey help to make instructors and programs better. Mrs. McClain values your input, whether positive or negative.. Students will be notified via college email when these surveys will open and close, with Mrs. McClain giving a specific due date for submission. A QR code sheet may be provided to students so the surveys can be completed on your smart phones as part of class time to expedite completion. “Get Out Of Jail Free” Card: Students who have gone “above and beyond”, make a 100 on a test or quiz, or accrue a certain number of “wins” during class or lab activities (such as Jeopardy, Kahoot, etc.) will be given a “GOJF” card. This can be used to exempt one additional exam, test, or quiz during the semester/term. This can also be used for a discussion post. but not major assignments, projects, or service learning. Students cannot look at the test/exam/quiz first before using the card. Cards cannot be given or exchanged with other students. Consider it a “Golden Ticket”. A student can receive a maximum of 3 per semester/term. After that, other forms of recognition may be given by the instructor.BLACKBOARD/ONLINE ASSIGNMENTS: Blackboard is utilized a majority of the time, especially in the day cohort. If you have never used Blackboard, it is strongly recommended for you to utilize the Tutoring Center for assistance with navigating through it. Blackboard is accessed via the Internet, so if a student has connectivity issues or lives in a rural area, it is also advised to use one of the computer labs to complete assignments, quizzes, tests, etc. During tests, the “force completion” option is taken off, so if you are in the middle of a test and it cuts off, you can get back on, but be aware the timer will continue to count down while offline, so you need to resume testing as soon as possible. Neither Mrs. McClain nor Mrs. Gibbs are IT experts. We cannot address Blackboard or Internet issues. Any issues must be sent to us, via detailed email within 24 hours of the issue, so we can place an IT ticket to evaluate the issue. Students are given one week to notify the instructor of any issue. After that, the zero or submitted grade will stand.If it is an IT issue, we can work with you regarding resubmission, resets for tests. If it is due to your error, we cannot work with you and the grade given cannot be changed.BE AWARE OF THE BLACKBOARD DOWNTIME MAINTENANCE SCHEDULE!!! This is on the sign in page of Blackboard. You cannot access Blackboard at this time. If you are in the middle of a test, assignment, etc. and maintenance begins, you will lose your information, be locked out, and your work/test submitted. Mrs. McClain will NOT reset tests, etc. when you failed to look at the Maintenance Schedule.When completing online assignments or discussion posts, it is best to always check to make sure a submission has been posted and print out any results that need to be emailed. An instructor will not take the word of a student that an assignment has been completed. The submission must be received. If a student wishes to get credit for an assignment not received, proof of completion must be provided.Assignments are not to be completed in groups unless assigned that way. All assignments will be graded unless otherwise specified. By signing this form, I am verifying that the Medical Assisting Program Attendance and Expectations have been discussed with me at length and in detail and understand this is part of my student contract for this program. I understand its contents with questions addressed being answered to my satisfaction. ______________________________________________________________ _________________________Student SignatureDateMEDICAL ASSISTING PROGRAM ATTENDANCE/ASSESSMENT MAKE-UP POLICYFOR CLASS AND LABAttendance is required for all classes and labs. Any student missing more hours of class or lab than the class meets in two weeks (except for Summer practicum) will be dropped per the Office of the Registrar and by the instructor of that class. The Tri-County Technical College Procedure regarding Attendance for students is listed below:Attendance PolicyTri-County Technical College believes that class attendance is crucial to student success. As such, the College requires regular attendance to promote academic success and effective workplace skills required by employers.?Additionally, the College must maintain compliance with all Federal Financial Aid statutes regarding attendance. Therefore, a student who accumulates more than the allowable number of absences during the?term will be withdrawn from the course.A student may not be absent for more than 14 consecutive calendar days in a term. NOTE: the 14 consecutive day rule does not include extended College scheduled breaks of five or more days (i.e., Spring Break). Weekends and scheduled breaks less than five days are included in the 14 consecutive day rule.Individual Academic Divisions/Departments may have a more rigid attendance policy. Those?policies must be communicated in writing to students on the first day of class. For the Medical Assisting Program:You will be given one “grace pass for tardiness” and allowed to enter. 2nd tardy: You will not be allowed to enter classroom, unless the instructor was notified via email prior 3rd tardy: You will not be allowed to enter the classroom and an absence will be given and counseling occur.Any missed test or quiz will not be allowed to be made upThis policy will apply during the COVID-19 pandemic for lectures where Distance Learning/Synchronous delivery is taking place.A zero “0” will be given for any missed test/exam/quiz. The instructor is in no way required to allow make-up tests, missed exams, quizzes or labs. Any make-up testing permitted is only at the discretion of the instructor.The instructor will consider make-up testing for the following reasons, though not all-inclusive and at her discretion. Please note any doctor’s excuses do not excuse the absence per college policyStudent (not family) Illness, with a valid doctor’s excuseHospitalization for the student, spouse, or child, with documentation from the physician confirmingBereavement (spouse, child, parents, grandparents only) and in some circumstances, Hospice Care (transition/death) with documentation providedMake-up exams, tests, quizzes will be different and more difficult from the original exam. They may include essay questions and critical thinking exercises. Make-up exams must be taken on an assigned by the instructor and can be taken in the Student Assessment Center or precepted by your instructor. The student must correspond with the instructor via e-mail regarding the missed test prior to see if a make-up test has been approved. One make-up is allowed per semester (not per course). If a make-up is allowed and the student cannot meet on the date and time selected by the instructor, then he/she forfeits the opportunity to make up the exam. Instructors (not classmates) must be notified by e-mail if a student is sick on the day of a test/exam/quiz. Students who do not notify the instructor PRIOR to the beginning of class will not be given the opportunity to make up a test/exam. The student must reach out to schedule a time for the make-up a test/exam/quiz on the first day of return to class after the absence. If a student misses a lab, they are required to make arrangements with the instructor to make it up upon return to class. Labs are difficult to make up due to time constraints, therefore more difficult approve. “Get Out Of Jail Free” cards may be used also for one additional test/exam/quiz, but the instructor still must be notified prior to the beginning of the class. Students are responsible for any missed assignments, material in class and labs, and any changes made by the instructor regarding tests, assignments, etc. that day. It is important to correspond with classmates to find out what was missed that day in class. No late assignments will be accepted.Attendance for clinical sites During Summer Term Practicum does not adhere to normal policy. All clinical site days must be attended.___________________________________________________________________________________________________________Student Signature/Printed Name DateTRI-COUNTY TECHNICAL COLLEGEHEALTH EDUCATION DIVISIONTECHNICAL STANDARDSRequired of all Health Education Division Students for Admission and Progression in a Health Sciences ProgramApplicants and students should be able to perform these essential functions or with reasonable accommodations, such as the help of compensatory techniques and/or assistive devices and be able to demonstrate ability to become proficient in these essential functions.PRIVATE Essential FunctionTechnical StandardSome Examples Of Necessary Activities (not all inclusive)YESNOCritical ThinkingCritical thinking and problem solving ability sufficient for appropriate clinical judgment.Identify cause-effect relationships in clinical situations, use problem solving methods to assess, plan, carry out, and evaluate nursing or allied health care. Make appropriate judgment decisions in an emergency or where a situation is not clearly governed by specific guidelines. Interpersonal SkillsSufficient to interact with individuals, families, and groups from a variety of social, emotional, cultural, and intellectual backgrounds.Establish and maintain effective working relationship with patients, peers, the public and clinical and college munication AbilitySufficient for interaction with others in verbal and written form. Read, write and speak with sufficient skill to communicate. Computer literacy municate, in fluent English, both verbally and in writing with the patient, family, college, and hospital personnel, to transmit and receive information. Hear verbal responses from the patient, and hospital personnel while performing appropriate procedures.Physical/ Psychological AbilityRemain continuously on task for several hours while standing, sitting, walking, lifting, bending and/or transporting patients/clients. Very mobile and able to tolerate long periods of standing, sitting, and heavy work load. Lift and/or move patients and equipment. Withstand the stress and demands of an active position. Refrain from nourishment or restroom breaks for periods up to 6 hours. Skin ConditionSkin must be in good condition. Lesions on the face, hands, or forearms, will prevent student from attending clinical (examples include but are not limited to: psoriasis, eczema, etc.) Perform hand washing and/or surgical scrub and wear appropriate gloves. (A written excuse from a physician is mandatory for students who are latex sensitive.)Adequate HeightAbility to reach and operate overhead equipment.Reach, manipulate, and operate all equipment.MobilityPhysical abilities sufficient to move from area to area and maneuver in small spaces; full range of motion; manual and finger dexterity; and hand-eye coordination.May be exposed to kicking, biting or scratching injuries. May be exposed to equipment-related hazards. Withstand long hours of standing, walking, stooping, bending, and sitting. Motor SkillsGross and fine motor abilities sufficient to provide safe and effective care of clients and operate equipment. Ability to reach and operate overhead equipment.Demonstrate manual dexterity and good eye-hand coordination in daily work.Be able to lift independently up to 50 pounds. May be required to lift greater weights on demand. Reach above head at least 18 inches. Hearing AbilityAuditory ability sufficient to access non-direct essential information.Must be able to hear and understand verbal instructions. Must be able to hear soft whispers of clients, equipment alarms, equipment malfunctioning sounds and emergency signals within normal hearing range. Must be able to tolerate loud, sustained, high-pitched noises. If corrective hearing devices are required, must be worn while on duty.Visual AbilityNormal or corrected visual ability sufficient for observing, assessment and/or treatment of patient/client; ability to discriminate between subtle changes in density (black to gray) of a color in low light/ability to discern color variations.Read procedure manuals, standard operating procedures, patient identification bracelets, and other pertinent materials for patient care and professional practice. Vision must be able to be corrected to no less than 20/40. If corrective lens devices are required, must be worn while on duty.Tactile AbilityTactile ability sufficient for physical assessment.Perform palpation, functions of physical examination, functions related to a caregiver: perception relating to touch, textures, temperatures, weight, pressure, and one’s own body position, presence or movements.Olfactory AbilityOlfactory senses (smell) sufficient for maintaining environmental safety, and patient/client’s needs.Must be able to distinguish odors. Must be able to distinguish smells, which are contributory to assessing and/or maintaining the patient’s health status or environmental safety (fire).Has a significant tolerance to foul smells which may be part of the routine job.Professional PresentationAbility to present professional appearance and attitude; implement measures to maintain own physical and mental health and emotional stability.Demonstrate emotional stability and psychological health in the day-to-day interaction with clients, peers, and healthcare personnel related to work environment. Work under stressful conditions and irregular hours. Show concern for others.ExceptionsNONE3057525311150036290253111500Have you ever been dismissed from any clinical facility? Yes No I understand that in addition to this form a criminal background check, a drug screen and health/immunization form are required for clinical/lab placement.______________________________ ______ Medical Assisting Program EnrolledStudent Name (Please Print)________________________________ _____________________________________ Student SignatureDateMEDICAL ASSISTING PROGRAMTESTING INTEGRITY/EARLY TESTING/COURSEWORK SUBMISSIONS STATEMENTTESTING INTEGRITY:Tri-County Technical College does not tolerate academic dishonesty. This presents itself in many forms as explained in the Student Conduct Regulations in your student catalog.Students are not to discuss testing, skills check-off’s, or any other manner of assessment and evaluation with any Medical Assisting or Tri-County Technical College student at any time during their course of major study at the college. Such disclosure will result in a zero for the test/check-off, etc. for which the disclosure was made. Students will be subject to the college’s Academic Integrity Policy for this behavior, which includes dismissal from the program.EARLY TESTING:EARLY TESTING IS NOT ALLOWED IN THE MEDICAL ASSISTING PROGRAM.COURSEWORK SUBMISSIONS:All coursework completed in the Medical Assisting program is to be authentic and of the student alone, unless the task was assigned to be completed in pairs, groups, or with collaboration. Safe Assign is to be used when advised by the instructor to ensure plagiarism does not take place. Safe Assign rubrics will be distributed within each course/topical outline and must be adhered to by students at all times. Any student failing the parameters of the report will be given a score of zero and be subject to formal counseling. I understand the testing integrity/early testing/coursework statement as described above._______________________________________________________________________________Student SignatureDateTRI-COUNTY TECHNICAL COLLEGEMEDICAL ASSISTING PROGRAMPREGNANCY POLICYA student must meet with the Medical Assisting Program Coordinator as soon as she knows she is pregnant. The following information will need to be discussed.The stage of pregnancyWhether the student intends to continue in the programThe student’s stage in the programThe student will be advised of the following risks:BiohazardsTeratogensPhysical injuriesThe option of taking a medical leave with possibility of returning to the program will then be discussed.Confidentiality of a student’s pregnancy will be maintained; however, those instructors and personnel directly involved in courses in which the student may be exposed to biohazards will be notified. I have read the above statement, been given the opportunity to ask questions, and understand the risks.Student’s Signature: ___________________________________________Date: ______________________Rev. 07/2014 LMcTRI-COUNTY TECHNICAL COLLEGE MEDICAL ASSISTING PROGRAMSTUDENT PRACTICUM CONFIDENTIALITY AGREEMENTI will keep patient information confidential. I will disclose patient information in accordance with the policies of the facility that I am assigned to during my student practicum experience.I will not discuss any information, patient-related or relating to the operations of the facility.I will keep all security codes and passwords used to access the facility, equipment and computer systems confidential.I will access or view patient information only as it is required in the scope of my practicum experience.I will not disclose, copy, transmit, modify or destroy patient information or other confidential practice information without the permission of my supervisor or the practice’s privacy officer.I will monitor all laptops and technology carried by the physician and/or practitioner, protect the integrity of the PHI on such technology, and will remove from an unsecured area if left unprotected.I agree to comply with these conditions even after my student externship experience has terminated.I understand violation of this agreement will result in immediate dismissal from the Medical Assisting Program.My signature indicated I have read, understand, and will comply with all aspects of this confidentiality agreement._______________________________________________________________________________Student SignatureDate__________________________________________________________Printed SignatureTRI-COUNTY TECHNICAL COLLEGE – HEALTH EDUCATION DIVISION IMMUNIZATION RECORDCircle the initials of the program that you are entering.ADNEDDAEMTMEDMLTPHMPNR SUR VETName:Date of Birth: T#: IMMUNIZATION HISTORY: PLEASE GIVE DATES (MONTH, DAY, AND YEAR) OF IMMUNIZATIONS.Effective immediately: All Health Education students submitting the completed immunization form for clinical program entry must attach documentation for proof of all requirements. CPR Expiration Date First Aid Expiration Date __________________________________CHICKEN POX (Varicella): (Date of Vaccination, OR Date of Titer with results)Date of Vaccination #1#2 Date of TiterResults 4.HEPATITIS B VACCINE OR SCREEN Age 19 years or older only require 2 vaccines, 4 weeks apartVaccine Series: Date of First Administration Date of Second Administration Date of Third Administration Screen (Some hospitals require) Results 5. MMR (Measles, Mumps, & Rubella): (Date of Vaccination, OR Date of Titer with results) Do not receive if pregnant or plan to become pregnant within three months.Dates of MMR Vaccination #1#2 Date of TiterResults 6. TETANUS:Date of Vaccination Immunization requirement #7 & 8 will have program specific deadline dates. Students should abide by the individual program deadline dates for these immunizations.7. FLU:Date of Vaccination (If Required by Program)8. . TUBERCULIN SKIN TEST (PPD)Placed:Read:ResultsFirst StepDate Date POSNEG (circle one)Second StepDate Date POSNEG (circle one)If positive: Chest X-rayDateResults Annual 1-Step PPDDate Date POSNEG (circle one)8.Do you know of any communicable medical disease that could prevent entry into your chosen field?I CERTIFY THAT THE ABOVE INFORMATION IS CORRECT. I UNDERSTAND THAT FALSE INFORMATION WILL BE SUFFICIENT CAUSE FOR THE COLLEGE TO CANCEL MY ENROLLMENT AND REQUIRE WITHDRAWAL. I WILL REPORT ANY CHANGES IN MY HEALTH STATUS TO MY DEPARTMENT HEAD/PROGRAM DIRECTOR. I UNDERSTAND THAT THIS INFORMATION IS CONFIDENTIAL AND WILL NOT BE USED AS A SCREENING PROCEDURE IN THE ADMISSIONS PROCESS. I FURTHER UNDERSTAND THAT THIS INFORMATION IS REQUESTED BY AREA CLINICAL AGENCIES PRIOR TO ANY CLINICAL EDUCATION ASSIGNMENT REQUIRED IN MY PROGRAM OF STUDY, AND I HEREBY GIVE MY PERMISSION TO ALLOW THE COLLEGE TO SHARE THIS RECORD WITH APPROPRIATE AGENCY OFFICIALS. Student’s SignatureDate Instructions for Immunization Record FormA minimum of a month and year is required for each item listed in the Immunization History. CPRAmerican Heart Association BLS for Healthcare providers CPR is required, which includes adult, infant, and children CPR with AED and choking. Online CPR Certification or recertification is not acceptable.*In addition to the above CPR requirements, the Medical Assisting program requires American Heart Association Heartsaver First Aid. Chickenpox (Varicella)Documentation of Immunity must be determined either with proof of immunization (2 vaccines), or titer (blood test) showing positive immunity. If titer is negative, 2 vaccine series must be completed. History of disease is not sufficient. FluDocumentation of Flu vaccination is required annually each fall. No titer can be used for this vaccination.Vaccines should be administered after September 1 of that current year. (Program specific deadline dates may apply)Hepatitis B VaccinationsDocumentation of either the series of three vaccinations must be completed or a titer must be performed showing positive immunity. If the titer is negative, student must repeat 2 or 3 series vaccine and repeat the titer after series. If still negative after repeating the series, student must provide documentation as a non-responder with a Doctors signature. The normal course of administration is one month between the first and second administrations, with the third administration following five months after the second.MMR (Measles, Mumps, Rubella)Documentation of Immunity must be determined either with documentation of 2 series immunization, or titer (blood test) showing positive immunity. If titer is negative, on one component (mumps, measles, or rubeola) then student must have a booster shot for that component. If the titer is negative on more than one component, then the student must have a 2 vaccine series completed. If born prior to 1957, documentation of one MMR, or live virus vaccine must be provided. If born on or after January 1, 1957, documentation of receipt of two doses MMR must be provided.TetanusDocumentation of a Tetanus vaccination is required and must be renewed every ten years. No titer can be used for this vaccination.TB Skin Test (program specific requirements and deadline dates may apply)A two-step TB Skin Tests (PPD) is required for all Health Education students with an annual 1-Step PPD. Previous two steps are accepted, as long as the two step has been within a year of entering the program, then only a 1-Step PPD will be required thereafter. If a positive skin test occurs, the student will need to have a chest x-ray completed showing that the student has no evidence of TB. Chest x-rays must be repeated every five years. Medical Assisting results should be documented in millimeters (mm) of induration as well as positive or negative.Student Handbook DisclaimerThe statements and provisions in this handbook are not to be regarded as a contract between the student and the College. The College reserves the right to change, when warranted, any provisions, schedules, programs, courses, syllabi or fees. This handbook has been revised to reflect current curriculum changes. Tri-County Technical College does not discriminate on the basis of race, color, national origin, sex, age, (except when age is a bona fide occupational qualification), religion, marital status, political affiliation, sexual orientation, or other non-merit factors, or disability in its education programs, recruitment efforts, employment opportunities, programs or activities. This handbook becomes effective fall 2020.Tri-County Technical College provides its website, catalog, handbooks, and any other printed materials or electronic media for your general guidance. The college does not guarantee that the information contained within them, including, but not limited to, the contents of any page that resides under the DNS registrations of tctc.edu is up-to-date, complete and accurate, and individuals assume any risks associated with relying upon such information without checking other credible sources, such as a student’s academic advisor, program faculty or program director. In addition, a prospective student’s reliance upon information contained within these sources, or individual program catalogs or handbooks, when making academic decisions does not constitute, and should not be construed as, a contract with the College. Further, the College reserves the right to make changes to any provision or requirement within these sources, as well as changes to any curriculum or program, whether during a student’s enrollment or otherwise. Links or references to other materials and websites provided in the above referenced sources are also for information purposes only and do not constitute the college’s endorsement of products or services referenced.Your signature on this page is to acknowledge that you have received, read, understand and will adhere to the concepts contained in this handbook.1143000-15875004335145-1587500Student’s name (printed) Date1143000-1587500Student’s Signature TRI-COUNTY TECHNICAL COLLEGEMEDICAL ASSISTING PROGRAMHANDBOOK RECEIPTI have received, read, and reviewed the Medical Assisting Student Handbook and acknowledge that I am responsible for abiding by the contents and policies throughout the program. I understand this booklet is a supplement to the information provided by the College Handbook and may be amended as necessary to conform to the standard of the Medical Assisting program at Tri-County Technical College to facilitate the most successful outcome for students.I also acknowledge that if I do not abide by the contents and policies established by the Medical Assistant Program I can be dismissed at any time and will not be able to complete the program.I acknowledge this handbook has been discussed at length and in detail by my instructor and I have been given the opportunity to ask questions regarding this handbook prior to my signature being obtained.PRINTED NAME OF STUDENT: _____________________________________________________STUDENT SIGNATURE: _____________________________________________________DATE: _____________________________________________________Date Received: ________________ by Laura McClain, RN, CMA(AAMA) Medical Assisting Program Director/Practicum CoordinatorRev. 7/2020 lmc ................
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