Minutes of the Third Meeting of the Network Reliability ...

The access lines that had to be restored included 200,000 voice, 100,000 PBX / Centrex, and 3.6 million data circuits to ten cell sites. The number of customers affected was 14,000 business customers and 20,000 residential. For the first few days after September 11, Verizon had a least twice the normal number of calls to handle through this office. ................
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