EXECUTIVE SUMMARY - Veterans Affairs
VHA has an active ADR program with a 99.41 percent offer rate for EEO cases. Mediation may be utilized for all workplace disputes, not just EEO complaints. For FY 2015 the ADR program alone provided VHA an estimated cost avoidance of more than $54 million. In FY 2015, five of the seven ADR three-day training sessions were held. ................
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