ICENTRA INNOVATIONS – ExEcutivE StratEgy SEminar

iCENTRA INNOVATIONS ? Executive Strategy Seminar

PRESENTER BIOS ? Intermountain Healthcare

Todd Allen, MD Intermountain Healthcare ? Chair, Emergency Department Development Team, Assistant Quality Officer, Institute for Healthcare Leadership

Current Responsibilities Dr. Allen was recently appointed as an Assistant Quality Officer in the Institute for Healthcare Leadership at Intermountain Healthcare working with Drs. Brent James and Lucy Savitz where he is engaged in health policy and systems research. He is also serving as chair of the Emergency Department Development Team which supervises the work of the emergency departments across the breadth of Intermountain Healthcare's hospitals. He formerly served as the Director of Research for the Department of Emergency Medicine and the Division of Trauma at Intermountain Medical Center. He also serves as the emergency medicine lead for the development of the combined GE/Intermountain electronic medical record (Qualibria).

His current research and systems focus is on the early detection and treatment of patients with severe sepsis and septic shock across healthcare systems and in improved utilization of system and diagnostic resources in trauma.

Prior Experience Dr. Allen joined the staff in the Emergency Department at LDS Hospital and Intermountain Healthcare in 1999 after completing residency in Emergency Medicine at the University of Pittsburgh and a one year teaching fellowship at the Royal Prince Alfred Hospital and the University of Sydney in Australia. He was appointed as the director of research for the Department of Emergency Medicine at LDS Hospital at the same time. In conjunction with faculty and the Division of Emergency Medicine from the University of Utah, Dr. Allen assisted in founding the University of Utah Affiliated Residency in Emergency Medicine in 1995 and served as its first assistant director. He stepped down from that position in 2010.

Education and Awards Dr. Allen earned his B.S. in Chemistry and Doctorate of Medicine from the University of Utah. He completed his residency in Emergency Medicine from the University of Pittsburgh in 1998 and is board certified in Emergency Medicine. He is a fellow of the American College of Emergency Physicians and a member of the Society of Academic Emergency Medicine. He was the recipient of the first ever "faculty of the year" award given by the graduating residents of the University of Utah Affiliated Residency in Emergency Medicine.

Mark Briesacher, MD Intermountain Healthcare ? Senior Vice President of Clinical Integration

Mark Briesacher, MD is the Senior Vice President of Clinical Integration at Intermountain Healthcare. In this role, Dr. Briesacher is responsible for advancing Intermountain's long-standing efforts to provide evidencebased, high-value care across Intermountain's delivery system. Dr. Briesacher also serves as the executive lead for Intermountain's new clinical and business information system.

Prior to his role as Senior Vice President of Clinical Integration, Dr. Briesacher held several leadership roles within Intermountain, including positions within Intermountain Medical Group as the Central Salt Lake Region Medical Director and then Senior Administrative Medical Director.

Most recently Dr. Briesacher led Intermountain's collaboration and innovation with Cerner. His leadership was critical in the selection, configuration, and implementation of an electronic health record, practice management, and revenue cycle solution for Intermountain.

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Dr. Briesacher served on the Intermountain Board of Trustees from 2005 through 2008, and is currently a member of the SelectHealth Board of Trustee and the Intermountain Medical Group Board. A native of St. Louis, Missouri, he received his Bachelor of Arts in Chemistry at Central Methodist College and his Doctor of Medicine from the University of Missouri-Columbia. Dr. Briesacher then moved to Salt Lake City and completed his internship and residency in Pediatrics at the University of Utah and Primary Children's Hospital.

Mark and his wife, Lori, have three children and enjoy tennis, hiking, reading, and movies.

Wayne Cannon, MD Intermountain Healthcare ? Medical Director, Primary Care Clinical Program

Dr. Cannon attended medical school at the University of Utah and residency in Pediatrics at the University of Utah/Primary Children's Hospital. Dr. Cannon is a board certified pediatrician. He has worked as a pediatrician for 31 years and as the Medical Director for the Primary Care Clinical Program (PCCP) at Intermountain Healthcare for 17 years. In this role he oversees the development, implementation, and coordination of systemwide primary care initiatives in Intermountain.

Terry Clemmer, MD Intermountain Healthcare ? Medical Director, Intensive Medicine Clinical Program

Dr. Clemmer is a Professor of Medicine and an Adjunct Professor of Biomedical Informatics at the University of Utah School of Medicine and the Director of Critical Care Medicine at Intermountain Healthcare's LDS Hospital in Salt Lake City, Utah, where he has been employed since 1976 when he left the U.S. Army. He received his medical degree with distinction from George Washington University School of Medicine in 1967 and completed his postgraduate training in Internal Medicine at Tripler Army Medical Center in 1971 followed by a two-year fellowship in Critical Care Medicine at Letterman Army Medical Center. After 12 years of active duty in the U.S. Army, he finished his military career in the U.S. Army Reserves, achieving the rank of Colonel before retiring.

At LDS Hospital, Dr. Clemmer established the Shock-Trauma ICU, a fellowship training program in critical care medicine, founded the LDS Hospital Life Flight air transport service, and the hospital's nutritional support service.

He is board certified in Internal Medicine, with Special Qualifications in Critical Care. He was named the Utah EMS "Physician of the Year" in 1986, and received the Society of Critical Care Medicine's "Shubin-Weil Award for Excellence in Critical Care" in 1991. Dr. Clemmer was selected by NASA to serve as the Utah coordinator for the U.S.-Armenian Space Bridge project in 1988 following the Armenian earthquake, which involved using telemedicine consultation to assist with patient care in Armenia. He also coordinated the Utah site in the Moscow-U.S. Telemedicine Demonstration Project in 1993 and 1994.

Dr. Clemmer has been an active researcher with over 100 scientific publications and is a recognized national and international speaker in Critical Care, Medical Informatics, Telemedicine, and in Standardization of Care and Quality Improvement. He has been a faculty member of the Institute of Healthcare Improvement since 1995 and has coached all of the IHI Adult ICU Breakthrough Series, the Ideal ICU Design Project, and CCM Project Impact Series. He is the father of two and the grandfather of seven.

Cory Doyle Intermountain Healthcare ? Project Manager, Consultant

Cory Doyle is a Project Manager, Consultant at Intermountain Healthcare. In his current role, Cory leads a team of Intermountain Project Managers tasked with the day-to-day execution of project teams working to implement iCentra in hospitals and clinics across the organization.

Cory has worked in Project Management at Intermountain Healthcare for 10 years, working on a variety of large Information Systems and Business related initiatives. He also holds several Project Management related certifications. Cory holds a Bachelor of Arts degree in English from Brigham Young University and a Masters of Business Administration Degree from the University of Utah.

David Gardiner Intermountain Healthcare ? iCentra Development & Implementation Assistant Vice President

David Gardiner has worked for Intermountain Healthcare for over twenty years. Over this time, he has held the positions of Strategic Planner, Project Manager ? Quality Management, Manager ? Clinical Programs, Director ? Financial Operations, Director ? Clinical Operations, Chief Operating Officer ? Central Laboratory, and recently Chief Operating Officer ? LDS Hospital. Last July, David was asked by Intermountain senior leadership to move over to the iCentra Project and oversee development and implementation efforts. David holds a Bachelor of Science degree in biology and chemistry, a Masters of Public Health, a Masters of Healthcare Administration, and a Masters of Business Administration.

Sharon Hamilton, RN, MS, APRN-BC Intermountain Healthcare ? Operations Director, Primary Care Clinical Program

Sharon Hamilton received her Bachelor of Science Degree in Nursing from San Diego State University and her Master's in Critical Care Nursing from the University of California, San Francisco. She has a post master's degree from the University of Utah as an Adult Nurse Practitioner.

Sharon has been practicing for 34 years and currently serves as the Primary Care Clinical Program Operations Director for Intermountain Healthcare. Clinical Programs at Intermountain have accountability for creating evidence-based best practice Care Process Models for acute and chronic disease management. Sharon's interests include Population Health Management, EMR design planning, and getting upstream of chronic disease.

Brent James, MD, MStat Intermountain Healthcare ? Vice President of Medical Research and Chief Quality Officer

Brent James is known internationally for his work in clinical quality improvement, patient safety, and the infrastructure that underlies successful improvement efforts, such as culture change, data systems, payment methods, and management roles.

He is a member of the National Academy of Medicine (formerly known as the Institute of Medicine), and participated in many of that organization's seminal works on quality and patient safety.

He is a fellow of the American College of Physician Executives and holds faculty appointments at several universities, including Stanford University School of Medicine, Harvard School of Public Health, University of Utah School of Medicine, and University of Sydney, Australia, School of Public Health.

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He is chief quality officer and executive director of the Institute for Healthcare Leadership at Intermountain Healthcare, based in Salt Lake City, Utah. Through the Intermountain Advanced Training Program in Clinical Practice Improvement (ATP), he has trained more than 5,000 senior physician, nursing, and administrative executives, drawn from around the world, in clinical management methods, with proven improvement results (and more than 50 "daughter" training programs in more than 10 countries).

He has been honored with a series of awards for quality in healthcare delivery, including (among many): Deming Cup ? Columbia University School of Business (2011), C. Jackson Grayson Medal, Distinguished Quality Pioneer ? American Quality and Productivity Center (2010), Joint Commission Earnest A. Codman Award (2006), AHA HRET TRUST Award (2005), National Committee for Quality Assurance (NCQA) Quality Award (2005), American College of Medical Quality Founders' Award (1999).

Before coming to Intermountain, he was assistant professor in the department of biostatistics at the Harvard School of Public Health, providing statistical support for the Eastern Cooperative Oncology Group (ECOG) and Cancer & Leukemia, Group B (CALG). He also staffed the American College of Surgeons' Commission on Cancer.

He holds the following degrees: Bachelor of Science degrees in computer science (electrical engineering) and medical biology, medical degree (with residency training in general surgery and oncology), and a Master of Science in statistics.

He serves on several nonprofit boards of trustees dedicated to clinical improvement and patient safety.

Stephanie Kaufusi Intermountain Healthcare ? Data Architect, Information Systems Commercialization

Stephanie Kaufusi is a data architect for IS Commercialization, working specifically with the commercialization of Intermountain Healthcare's IS intellectual capability, products, and tools. She joined Intermountain Healthcare in 2009 as a research intern for the Institute for Healthcare Leadership. In that role, she worked on Mental Health Integration and other research projects, assisted in the development of the Institute's Advanced Training Program participant database application, and supported the Advanced Training Program offered by Dr. Brent James, MD.

Stephanie became a member of Intermountain's Enterprise Data Warehouse (EDW) team in 2011 as a data architect for the Clinical Services subgroup. She worked with the Health Data Dictionary team; supported the Quality and Patient Safety group, explicitly with the provider credentialing process; and managed the Nutrition and Transplant data marts. She was most recently the primary data architect over Intermountain's Imaging Clinical Service.

Stephanie graduated from Intermountain Healthcare's Advanced Training Program and was certified as a Patient Safety officer. She worked as a Process Improvement and Innovation technical lead for the EDW, where she drove to improve the EDW's service request and time tracking processes. She has spent over 12 years in healthcare and has witnessed the positive impact continuous quality improvement can have in the field. She is passionate about quality improvement and the proper application of its principles for more efficient, effective processes across the healthcare value chain. Stephanie enjoys solving problems and streamlining processes, both aspects that make the challenges of her daily work rewarding and enjoyable.

Stephanie received both a bachelor's and master's degree from the University of Utah.

Tamar Lobell Intermountain Healthcare ? Director of Clinical Operations

Tamar Lobell leads the business operations of Intermountain's Clinical Operations. She is a change leader with a breadth of experience, having worked across the country with both physicians groups and hospital organizations as a leader, consultant, and coach. Her specific areas of expertise include keeping teams focused on the "why," coaching leaders, developing partnerships, navigating high stakes conversations, and facilitating quality improvement initiatives.

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Tamar is a life learner. She is a graduate of Intermountain Healthcare's ATP and Facilitator Workshop courses. She holds an MBA from Pepperdine University and a Bachelor's Degree in Public Relations from the University of Kansas. She is in the process of becoming a Strengths Strategy Certified Coach.

Nancy Nelson, RN, MS Intermountain Healthcare ? Operations Director, Intensive Medicine Clinical Program

Nancy has worked with the Intensive Medicine Clinical Program (IMCP) since 2006, serving as Data Manager, Assistant Director, and Director. Nancy has over 30 years of experience at Intermountain in clinical nursing, clinical management, and information system development. She has a BS in Nursing from the University of Utah and a MS in Biomedical Informatics from the University of Utah School of Medicine.

She has been involved with the early design, development, implementation, and evaluation of the HELP Clinical Information System at Intermountain's LDS Hospital and has published and lectured on a variety of topics relating to clinical information system design and implementation.

She has served in her current role as Operations Director for IMCP since 2010. This position provides strategic and operational leadership and is responsible to design, integrate, and coordinate Intensive Medicine clinical services across the Intermountain Healthcare system. This role has direct responsibility for providing leadership to plan, develop, oversee, coordinate, and evaluate services and products relevant to Intensive Medicine clinical services, all aspects of patient care, patient and family education, preventative care, clinical research, and marketing. The clinical services of IMCP include Emergency Department, Critical Care, Trauma, Transport, and Hospitalist Medicine.

Jeannette Prochazka, BNS, MSN, ACNS-BC Intermountain Healthcare ? Operations Director, Surgical Services Clinical Program

Jeannette Prochazka is the Operations Director for the Surgical Services Clinical Program at Intermountain Healthcare in Salt Lake City, UT. She joined Intermountain Healthcare in 2010 as the Surgical Services Director for the Central Region and moved to her current position in 2012. In her current position, Jeannette, in partnership with the Medical Director for the SSCP, has responsibility for establishing and implementing clinical best practice in peri-operative settings across the Intermountain system. In addition to clinical best practice, the Surgical Services Clinical Program is responsible for operational efficiency across the system. The peri-operative space includes more than 250 ORs spanning 22 hospitals as well as the same day surgery, PACU, central processing, and endoscopy units. The SSCP supports more than 10 physician development teams spanning the surgical and endoscopy specialties.

Jeannette received her BSN from Pittsburg State University, her MSN from Andrews University. She is also a board certified ACNS. In her career, Jeannette has had numerous successes leading multidisciplinary teams, resulting in the achievement of excellent outcomes and high quality care at the most affordable cost for patients in numerous surgical services programs. She has also presented and co-authored numerous articles on physician engagement resulting in improved outcomes while decreasing cost for the surgical patient.

Daniel Ricks, MD, MSc Intermountain Healthcare ? Medical Director of Ambulatory Informatics

Dr. Dan Ricks was one of those kids who always wanted to be a doctor; he is also a person who is driven to find better ways to improve medicine.

In medical school in the 1980s, he helped create a computer program that provided a more engaging and efficient way to learn histology slides over the method of tedium rote memorization. During organ

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