VMware vSphere: Troubleshooting

COURSE DATASHEET

VMware vSphere: Troubleshooting

Course Overview

This five-day, hands-on training course provides you with the advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere? 7.x environment. This workshop increases your skill and competence in using the command-line interface, VMware vSphere? ClientTM, log files, and other tools to analyze and solve problems.

Course Objectives

By the end of the course, you should be able to meet the following objectives: ? Introduce troubleshooting principles and procedures ? Use command-line interfaces, log files, and the vSphere Client to diagnose and resolve problems in the vSphere

environment ? Describe the benefits and capabilities of VMware Skyline ? Explain the purpose of key vSphere log files ? Identify networking problems based on reported symptoms, validate, and troubleshoot the reported problem, identify

the root cause, and implement the appropriate resolution ? Analyze storage failure scenarios using a logical troubleshooting methodology, identify the root cause, and apply the

appropriate resolution to resolve the problem ? Troubleshoot vSphere cluster failure scenarios and analyze possible causes ? Diagnose common VMware vSphere? High Availability problems and provide solutions ? Identify and validate VMware ESXiTM host and VMware vCenter Server? problems, analyze failure scenarios, and select

the correct resolution ? Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection problems ? Troubleshoot performance problems with vSphere components

Target Audience

? System administrators ? System integrators

Prerequisites

This course requires completion of one of the following prerequisites: ? VMware vSphere: Fast Track [V6.x] or [V7] ? VMware vSphere: Install, Configure, Manage [V6.x] or [V7] ? VMware vSphere: Optimize and Scale [V6.x] or [V7] ? Equivalent knowledge and administration experience with ESXi and vCenter Server

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VMware vSphere: Troubleshooting

Experience in working with a command-line interface is highly recommended.

Certifications

Attending this course meets the training requirement to achieve the following certification: ? VMware Certified Professional ? Data Center Virtualization (VCP-DCV) Attending this course is also recommended if you aim to achieve the following certification: ? VMware Certified Advanced Professional ? Data Center Virtualization (VCAP-DCV) Deploy

Course Delivery Options

? Classroom ? Live Online ? Onsite

Product Alignment

? VMware ESXi 7 ? VMware vCenter Server 7

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VMware vSphere: Troubleshooting

Course Modules

1 Course Introduction ? Introductions and course logistics ? Course objectives

2 Introduction to Troubleshooting ? Define the scope of troubleshooting ? Use a structured approach to solve configuration and operational problems ? Apply a troubleshooting methodology to logically diagnose faults and improve troubleshooting efficiency

3 Troubleshooting Tools ? Use command-line tools (such as ESXCLI) to identify and troubleshoot vSphere problems ? Identify important vSphere log files and interpret the log file contents ? Describe the benefits and capabilities of VMware Skyline ? Explain how VMware Skyline works ? Identify uses for Skyline Advisor

4 Troubleshooting Virtual Networking ? Analyze and resolve standard switch and distributed switch problems ? Analyze virtual machine connectivity problems and fix them ? Examine common management network connectivity problems and restore configurations

5 Troubleshooting Storage ? Troubleshoot and resolve storage (iSCSI, NFS, and VMware vSphere? VMFS) connectivity and configuration problems ? Analyze and resolve common VM snapshot problems ? Identify and resolve multipathing-related problems, including common causes of permanent device loss (PDL) and all paths down (APD) event problems

6 Troubleshooting vSphere Clusters ? Identify and recover from problems related to vSphere HA

? Analyze and resolve VMware vSphere? vMotion? configuration and operational problems

? Analyze and resolve common VMware vSphere? Distributed Resource SchedulerTM problems

7 Troubleshooting Virtual Machines ? Identify, analyze, and solve virtual machine snapshot problems ? Troubleshoot virtual machine power-on problems ? Identify possible causes and troubleshoot virtual machine connection state problems ? Diagnose and recover from VMware ToolsTM installation failures

8 Troubleshooting vCenter Server and ESXi ? Analyze and fix problems with vCenter Server services ? Diagnose and troubleshoot vCenter Server database problems ? Examine ESXi host and vCenter Server failure scenarios and resolve the problems

Contact

If you have questions or need help registering for this course, click here.

VMware, Inc. 3401 Hillview Avenue Palo Alto CA 94304 USA Tel 877-486-9273 Fax 650-427-5001 ? 2020 VMware, Inc. All rights reserved. The product or workshop materials is protected by U.S. and international copyright and intellectual property laws. VMware products are covered by one or more patents listed at . VMware is a registered trademark or trademark of VMware, Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

VMware warrants that it will perform these workshop services in a reasonable manner using generally accepted industry standards and practices. THE EXPRESS WARRANTY SET FORTH IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SERVICES AND DELIVERABLES PROVIDED BY VMWARE, OR AS TO THE RESULTS WHICH MAY BE OBTAINED THEREFROM. VMWARE WILL NOT BE LIABLE FOR ANY THIRD-PARTY SERVICES OR PRODUCTS IDENTIFIED OR REFERRED TO CUSTOMER. All materials provided in this workshop are copyrighted by VMware ("Workshop Materials"). VMware grants the customer of this workshop a license to use and make reasonable copies of any Workshop Materials strictly for the purpose of facilitating such company's internal understanding, utilization and operation of its licensed VMware product(s). Except as set forth expressly in the sentence above, there is no transfer of any intellectual property rights or any other license granted under the terms of this workshop. If you are located in the United States, the VMware contracting entity for the service will be VMware, Inc., and if outside of the United States, the VMware contracting entity will be VMware International Limited.

VMWARE SKU: EDU-VSTS7-OE REV. 10/2020

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