Job Description Supply Chain & Operations Director

Job Description ? Supply Chain & Operations Director

Job Title: Supply Chain and Operations Director

Reporting to: CDA Finance Director ? Direct Amica VP Logistics and Procurement ? Matrix

Hours of Work: Normal hours of work are from 08:30 am to 5:00 pm Monday to Friday based in Langar. However, you will be required to work flexibly around these core hours as necessary in order to meet the demands of the business.

Main Purpose of Job: To devise and implement the strategy for CDA supply chain and support operations within the Amica matrix environment and ensure that they have the capability required to deliver business plans profitably and to meet and exceed regulatory, customer and other stakeholder requirements.

Guide the sustainable change, performance improvement and career development of the Internal Sales, Supply Chain, Spares, Facilities, Transport and Warehouse teams.

Daily execution of best in class customer service levels and product availability, high quality on time in full delivery and optimal management of human and financial resources.

Main Duties and Responsibilities: ? Create, implement and refresh the functional strategic plan and

implement appropriate programs to address evolving business requirements or issues, collaborating with Group and other divisions, regions, carriers, freight forwarders and other supply chain partners. ? Constantly review external trends and identify internal opportunities for continuous improvement.

Main Duties and Responsibilities (continued): ? Align development plans for managers to the functional strategic plan

to create structure, accountability, responsibility and focus. ? Oversee routine, disciplined operational reviews that cascade through

the organization to all levels enabling rapid escalation of issues for resolution and improved performance. ? Achieve all agreed targets for People (safety, absence, engagement), Customer Service (OTIF, serviceability), Business Process (order fill rate, forecast accuracy, waste management), Financial (OPEX, CAPEX, inventory days) and other metrics. ? Leverage available resources and set the benchmark for project management, planning and execution using Lean, `right first time' approaches to eliminate waste and failure. ? Lead the implementation, ongoing management and effectiveness of the Sales and Operations Planning program. ? Promote and develop tight integration between planning, logistics and other operations areas and optimize performance in schedule attainment, adherence and on time delivery. ? Ensure capacity and capability plans for staffing levels, IT solutions and outsourcing are timely, cost effective, operationally effective and support customer requirements. ? Guide Information System strategy and development for Supply Chain Operations, including Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), Forecasting and Transportation Management. ? Ensure distribution warehouses are sized, designed and staffed properly in line with future requirements for volume, handling, storage, shipping and value-added service. ? Ensure appropriate process controls and documentation are in place at suppliers. ? Perform all company business in accordance with regulations, company policies and procedures and demonstrate high ethical and professional standards with business contacts in order to maintain CDA and Amica excellent reputations within the business community.

Key Skills / Attributes: ? Thrives in a fast-paced, collaborative environment. ? Results and solutions focused. ? Understands market dynamics as well as the legal and regulatory

landscape. ? Confident, articulate and able to influence at all levels with

exceptional leadership, communication and interpersonal skills. ? Strong working knowledge of supply chain management principles,

ERP, WMS, transport routing software and Lean implementation. ? Senior level supply chain and logistics experience with a track record

of operational service level and efficiency improvement. ? Proven ability to lead and manage complex projects within timeline

and budgetary constraints across functional areas. ? Strong analytical skills and excellent judgment. ? Broad knowledge of P&L, Balance Sheet, ROI.

Travel: This position may require occasional domestic travel and infrequent European travel (estimated 2 or 3 days once per quarter) for the purpose of customer and/or Amica Group interface and/or coordinating supply chain and logistics activities related to distribution of product.

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