A GUIDE TO THE BUSINESS ANALYSIS BODY OF KNOWLEDGE

v3

A GU IDE TO THE BUSI NESS ANALYSIS BODY OF KNOWLEDGE?

BABOK?

v3

A GUIDE TO THE BUSINESS ANALYSIS BODY OF KNOWLEDGE?

Complimentary IIBA? Member Copy. Not for Distribution or Resale.

International Institute of Business Analysis, Toronto, Ontario, Canada.

?2005, 2006, 2008, 2009, 2015 International Institute of Business Analysis. All rights reserved.

Version 1.0 and 1.4 published 2005. Version 1.6 Draft published 2006. Version 1.6 Final published 2008. Version 2.0 published 2009. Version 3.0 published 2015.

ISBN-13: 978-1-927584-03-3

Permission is granted to reproduce this document for your own personal, professional, or educational use. If you have purchased a license to use this document from IIBA?, you may transfer ownership to a third party. IIBA? members may not transfer ownership of their complimentary copy.

This document is provided to the business analysis community for educational purposes. IIBA? does not warrant that it is suitable for any other purpose and makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information contained herein. IIBA?, the IIBA? logo, BABOK? and Business Analysis Body of Knowledge? are registered trademarks owned by International Institute of Business Analysis. CBAP? is a registered certification mark owned by International Institute of Business Analysis. Certified Business Analysis Professional, EEP and the EEP logo are trademarks owned by International Institute of Business Analysis. Archimate? is a registered trademark of The Open Group in the US and other countries.

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Table of Contents

Complimentary IIBA? Member Copy. Not for Distribution or Resale.

Chapter 1: Introduction

1.1

Purpose of the BABOK? Guide 1

1.2

What is Business Analysis? 2

1.3

Who is a Business Analyst? 2

1.4

Structure of the BABOK? Guide 3

Chapter 2: Business Analysis Key Concepts

2.1

The Business Analysis Core Concept ModelTM 12

2.2

Key Terms 14

2.3

Requirements Classification Schema 16

2.4

Stakeholders 16

2.5

Requirements and Designs 19

Chapter 3: Business Analysis Planning and Monitoring

3.1

Plan Business Analysis Approach 24

3.2

Plan Stakeholder Engagement 31

3.3

Plan Business Analysis Governance 37

3.4

Plan Business Analysis Information Management 42

3.5

Identify Business Analysis Performance Improvements 47

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