ACSI American Customer Satisfaction Index
entrant, O’Reilly Auto Parts, comes in at 81, ahead of both Advance Auto Parts (79) and AutoZone (-3% to 78). Barnes & Noble is unchanged at 81, just ahead of the combined score of all other, smaller stores (80). Bed Bath & Beyond (+1%) and Menards (+1%) join TJX (unchanged) at 80, which is just above the industry average. ................
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