Warehouse Operations Manager Inventory Management Manager ...



SKILLS FRAMEWORK FOR LOGISTICSSKILLS MAP - WAREHOUSE OPERATIONS MANAGER/INVENTORY MANAGEMENT MANAGER/CAPACITY MANAGEMENT MANAGERSectorLogisticsTrackWarehouse Management and OperationsOccupationWarehouse Operations ManagerJob RoleWarehouse Operations Manager/Inventory Management Manager/Capacity Management ManagerJob Role DescriptionThe Warehouse Operations Manager/Inventory Management Manager/Capacity Management Manager is responsible for managing and reviewing warehouse operational policies, standards and procedures including the implementation of warehousing solutions, in accordance to warehousing business and customers’ needs. He/She is also responsible for managing warehousing business resources, including manpower, internal assets and external vendors.Resourceful and systematic, he is required to manage resources and obtain buy-in among internal and external stakeholders. He is also expected to lead a department and make business decisions independently.Critical Work FunctionsKey TasksCritical Work Functions and Key TasksDrive Warehouse OperationsReview warehouse planning methods, warehouse storage and layout plansReview warehouse planning methods, warehouse storage and layout plansDetermine warehouse storage system strategy using knowledge of changes in conditions, operations and the environment and its impact to outcomesReview warehouse operations through application of supply chain and business management principlesDevelop warehouse operations performance goals using quality management knowledgeReview warehouse strategy for alignment across different functionsOrganise planning of resources within business activitiesDrive Business Continuous ImprovementReview business processes improvement solutions to determine effectivenessFormulate mitigating actions or contingency plans for risks associated with process changesMotivate colleagues at organisational level to develop innovative solutions for driving changeManage business requirements throughout project lifecycleManage the implementation of environmental protection policies and proceduresEnforce corporate social responsibility policies for warehouse operationsBuild a culture of business process improvements that extend beyond project lifecycleDrive Cargo/ Material Handling & Delivery OperationsManage the performance level of equipmentManage the impact of changing industry standards or sector requirements in cargo documentationFormulate incident or crisis management plans to ensure gaps are mitigatedReview incident or crisis management plans to mitigate gapsReview methods and techniques to better manage time and temperature-sensitive cargoManage resources to ensure cargo-handling schedules are metCommunicate importance of achieving cargo-handling timeframe outcomes with efficient use of resourcesReview methods and techniques to better manage dangerous goods and hazardous materialsDrive Safety and Health OperationsDrive WSH activities to ensure department's compliance to requirementsLead WSH solutioning discussions around suggestions to improve existing processesManage safety and health risk assessmentLead proactive changes based on WSH risk assessment reports to determine hazardsInfluence behavioural changes to resolve areas of non-conformance to WSH standardsDrive Technology Application ActivitiesDetermine key messages to communicate to internal stakeholders for application of latest technology trendsDrive organisational discussion on adoption of the latest technology innovationsDrive the successful completion of technology projectsReview the impact of implementing technology enablers on organisational operationsReview impact of the use of technology or electronic tools and devices on organisational performanceTechnical Skills and CompetenciesGeneric Skills and Competencies (Top 5)Skills & CompetenciesChange ManagementLevel 5Decision MakingAdvancedCustomer ManagementLevel 5Resource ManagementAdvancedDangerous Goods (DG) ManagementLevel 4LeadershipAdvancedFinancial ManagementLevel 4CommunicationAdvancedHazardous Materials Identification System (HMIS) AdministrationLevel 4Problem SolvingAdvancedLogistics Solution Desig ThinkingLevel 5Order Fulfilment AdministrationLevel 3Process Improvement and OptimisationLevel 5Public-Private-Individual Partnership CollaborationLevel 4Risk Management and AdministrationLevel 3Stakeholder ManagementLevel 5Strategy ImplementationLevel 5Warehous Automation ApplicationLevel 5Warehous Layout DesignLevel 5Warehouse Facility Security ControlLevel 5Warehouse Inventory Control/AuditLevel 5Warehouse Performance MeasurementLevel 5Warehouse Space UtilisationLevel 5Programme ListingFor a list of Training Programmes available for the Logistics sector, please visit: skillsfuture.sg/skills-framework/logisticsThe information contained in this document serves as a guide.? SkillsFuture SingaporeEffective date: September 2017, Version 1.1Page 1 of 1 ................
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