WAREHOUSE & DISTRIBUTION DIVISION

WAREHOUSE & DISTRIBUTION DIVISION

POLICY & PROCEDURE HANDBOOK

Revision 291-20150225

AUTHORITY ..............................................................................................................................................................4

DEFINITIONS AND SYMBOLS USED IN THIS MANUAL ................................................................................5

INTRODUCTION .......................................................................................................................................................6

OUR COMMITMENT TO SERVICE.................................................................................................................................6 MISSION STATEMENT .................................................................................................................................................6 OUR GOALS................................................................................................................................................................6

WAREHOUSE CONTACTS & FACILITIES .........................................................................................................7

BUSINESS LOCATIONS: ...............................................................................................................................................7

MATERIAL REPLENISHMENT .............................................................................................................................8

MATERIAL REPLENISHMENT GENERAL: .....................................................................................................................8 MATERIAL REPLENISHMENT PLANNER (SAP):...........................................................................................................8 MATERIAL REPLENISHMENT PURCHASE ORDERS.....................................................................................................12 MATERIAL REPLENISHMENT PRINT REQUESTS.........................................................................................................13

SUPPLIER SHIPPING AND RECEIVING GUIDELINES..................................................................................16

WAREHOUSE LOCATION AND APPOINTMENT INFORMATION ....................................................................................17 RECEIVING POLICY...................................................................................................................................................18 SHIPMENT PREPARATION..........................................................................................................................................20 PALLETIZING, PACKAGING & LABELING GUIDELINES ..............................................................................................22 INBOUND REVIEW PROCESS .....................................................................................................................................26

INVENTORY MANAGEMENT / PHYSICAL INVENTORY .............................................................................36

GOODS ISSUES/PICKING AND PACKING ........................................................................................................39

SHIPPING .................................................................................................................................................................. 45

UPS PROCEDURES....................................................................................................................................................46 END OF DAY REPORTS .............................................................................................................................................51

FILE RETENTION ...................................................................................................................................................66

EXCESS RETRIEVAL AND DISPOSITION INSTRUCTIONS .........................................................................67

METRICS & REPORTS ..........................................................................................................................................74

WAREHOUSE INVENTORY PROCEDURE FOR PLCB GIFT CARDS .........................................................76

BASIC CARD INFORMATION......................................................................................................................................76 RECEIVE CARDS .......................................................................................................................................................76 STORE CARDS...........................................................................................................................................................76 PICK CARDS .............................................................................................................................................................76 INVENTORY RECORD ................................................................................................................................................76

PENDOT ORDER PROCESSING FOR BMV.......................................................................................................78

EMERGENCY RESPONSE PLAN ..................................................................................................................................78 RECEIVING ...............................................................................................................................................................81 PICK AND PACK PROCEDURES ..................................................................................................................................83

SAP PROCEDURE DETAILS ...............................................................................................................................100

CREATING AN ORDER IN SRM...............................................................................................................................101 MATERIAL REPLENISHMENT PLANNING ( MRP RUN) .............................................................................................115 CREATE A PURCHASE ORDER.................................................................................................................................121 RECEIVING STD FORMS FROM PRINT SHOP ............................................................................................................143 RECEIVING COMMODITIES......................................................................................................................................147 RECEIVING HEALTH FORMS FROM PRINT SHOP .....................................................................................................152 CREATE A STOCK TRANSPORT ORDER (STO) .........................................................................................................157 VIEW AND PRINT ORDERS......................................................................................................................................165 PRINT ORDERS USING MB90 .................................................................................................................................169

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PRINT ORDERS USING ZMMPPS............................................................................................................................175 HARDCOPIES ..........................................................................................................................................................181 PRINT GOODS ISSUE IN ZMMPPS FOR HARDCOPIES ..............................................................................................186 INVOICING FOR HARDCOPIES .................................................................................................................................188 INVOICE PRINTING..................................................................................................................................................193 CREDITS/STOCK DENIALS/RETURNS ......................................................................................................................195 INVENTORY TRANSACTIONS...................................................................................................................................208 CHANGE OR DELETE ORDER AMOUNT...................................................................................................................233 CHECK STOCK ........................................................................................................................................................237 CHECK STOCK AND LOCATION ..............................................................................................................................239 TRACK BY MATERIAL NUMBER .............................................................................................................................241 REPRINT AN ORDER ...............................................................................................................................................243 TO ENTER ANOTHER SCREEN FROM THE ONE YOU ARE IN...................................................................................245 VIEW DESCRIPTION/UNIT OF MEASURE.................................................................................................................246

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Lori has authority

Authority

Revision 291-20150225

Definitions and Symbols used in this Manual

As used in this handbook, the following definitions and words shall have the meanings provided in this chapter unless otherwise noted. Plant Number: Assigned number, which identifies each Department, utilizing the SAP System. Customer Number: Assigned number, which identifies each Customer utilizing the STD 174 Supplies & Encumbrance Form. Material Number: Assigned, six Digit Number, which identifies each specific item available for purchase at the Distribution Center. Purchase Order (PO): The created document to a vendor stating the specific information of supplies needed to replenish the stock in the Distribution Center Stock Transport Order (STO): The created document placed by a plant requesting specific supplies from the Distribution Center. Goods Issue Slip: This is the document stating a specific STO has been pulled off the system and will be sent to the warehouse to be picked/packed/shipped. Material Document Number: This is the systems assigned number, usually starting with "49", which names the Goods Issue Slip. EB Pro System: On-line Website. R3 Core System: Actual SAP Software BOL: Bill of Lading MRB: Material Review Boards MRP: Material Requirements Planning LTL: Less Than Transfer Load TL: Transfer Load

Revision 291-20150225

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