Communicate effectively with all Individuals
Skills Analysis
Employee name: Date of completion:
Job role: Review date:
| |
|Communicate effectively with all Individuals |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
| |
|FOUNDATION |
|(Care staff working to an NVQ 2) |
FOUNDATION
(Care staff working to an NVQ 2)
|
YES |
NO |
DEV |
N
A |
INTERMEDIATE
(Care staff working to an NVQ 3) |
YES |
NO |
DEV |
N
A |
ADVANCED
(RN, deputy and registered manager) |YES |NO |DEV |N
A | |I feel comfortable with looking after a service user, who is dying or experiencing the death of a friend or family member
• Able to support a service user, their family or friends prior to death as appropriate for my job role
• Understand the importance of carrying out expressed wishes after death ie religious, cultural and personal wishes | | | | |I am able to support a dying service user so that they can prepare for death
• Able to assist the service user in communicate their wishes and individual needs at this time
• Able to support the service user, their family or friends through the dying process
| | | | |I ensure all involved follow the service user’s wishes and preferences on own End of Life Care and I obtain permission from the service user to allow family and friends to participate | | | | | |I am able to support service users, their friends and family, who have experienced death
• Feel able to speak with service user, their family and friends about their loss
• Know where to seek support if feeling overwhelmed
| | | | |I am able to support service users, their relations and other service users through the dying process
• Understand that different cultures and religions have personal needs, which must be offered to the dying service user and their relations
• Adhere to all wishes expressed by the deceased and their family | | | | |I implement and evaluate policies and procedures for situations, where death is unexpected | | | | | | | | | | | | | | | |I provide staff training on End of Life Care and ensure staff have access to support and reflective time
| | | | | |
This model is based on the Skills for Care SECAS project 2007/2008.
The skill levels are founded on the National Occupational Standards, linked to NVQ qualifications in Health and Social Care, and degree of responsibility appropriate to job role.
Glossary of Terms
Column headings – “Yes” / “No” / “Dev” (Development) / “NA” (Not Applicable)
References:
Data Protection Act 1998: .uk
Deprivation of Liberty Safeguards (appendix to Mental Capacity Act 2005): .uk
Food Standards Agency – Safer food, safer business and Guidance on food served to older people: .uk
GSCC Code of Practice for Social Care Workers and Employers 2004: .uk
Hazardous Waste Regulations 2006: .uk
Mental Capacity Act 2005: .uk
Multi-Agency Guidance – Sussex Multi-Agency Policy and Procedures for Safeguarding Vulnerable Adults 2007
The NMC Code 2008 – Standards of Conduct, Performance and Ethics for Nurses and Midwifes: nmc-
Waterlow Score – J. Waterlow 1985, revised 2005: judy-waterlow.co.uk
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