Master Application Form - Website Solution Web Hosting
|Domain Registration, Website Content, and/or Email Item Transfer Request Form |
| |
|Instruction - |
|Thank you very much for your order at Website Solution – |
|Domain Registration Transfer and Renewal Service, and/or |
|Website hosting content transfer, and/or |
|Email hosting content transfer. |
|Please fill in (in English), and sign this application form with company chop, |
|Mail or Fax the application form, together with Cheque/Bank-in Deposit Receipt, plus |
|- Copy of HKBR (Hong Kong Business Registration Certificate), or copy of HKID or other document |
|to our office address - |
|Address: Unit 1617A, 16/F, Blk B, Profit Industrial Building, 1-15 Kwai Fung Crescent, Kwai Chung, Hong Kong. |
|Contact: (852) 2187-3707 , Fax: (852) 3007-1200 |
|Email: info@website- |
|Registrant Information (please fill in in English) |
|* Name of Business: | |
|* Document Number: | |
|* Document Type: | : |
|* Address: | |
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|Contact Person |
|* First Name: | |* Last Name: | |
|* Title: | |* Contact No.: |(852) |
|* Mobile No.: |(852) |* Fax No.: |(852) |
|* Primary Email: | | Backup Email: | |
|(Both primary and backup email will receive invoice and account information) |
|Domain Name |
|* Domain Name: | | | |
* Required field
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|Domain Name Transfer Details |
|* Do you need to registry-transfer domain name? |
|* Whois Privacy Protection: | (applicable to .COM , .NET , .ORG domain only, HK$48/year) |
|* Domain Auth. Code: | (or called Domain EPP code) |
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|Annual Fee: |HK$150 per .COM , .NET , .or .ORG domain per year |
| |HK$250 per .COM.HK domain per year |
| |HK$300 per .HK domain per year |
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|Notes: |To transfer a domain, you need to check - |
| |1. the domain whois admin contact email is valid, and whois is publicly accessible (i.e. not protected) |
| |2. the domain is unlocked for transfer (in domain whois, domain status = OK or active) |
| |3. the domain is in active status (with at least 14 days before domain expiry) |
| |4. the domain is registered, or renewed over 60 days old |
| |5. the transfer process may take 7 - 14 days. During the transfer process, a transfer confirmation email will |
| |be sent to the domain whois admin contact email. Customer need to read, and click on the approval link for the|
| |transfer confirmation. |
| | |
|Additional Document: |For business user, please include a copy of your Business Registration certificate |
| |(For mainland China business user, please include 組織機構代碼證) |
| |For personal user, please include a copy of the idenity card |
|Shared Web Hosting Details |
|* Do you need web hosting account? |
|Without web hosting account, it is not possible to proceed website content nor email item transfer |
|* Domain Type: | | | |
|* Domain Whois Privacy Protection: | |
| |(for new .com , .net , .org , or .info domain application only) |
|* Service Plan: | |* Service Period: | Year |
|* Weebly Website Builder: | |
|Additional Remark: | |
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* Required field
|Website Content Transfer Request Detail |
|* Do you need to transfer website content? |
|* Source FTP Details: | |
| |* FTP Hostname: (or FTP IP: ) |
| |* FTP Username: |
| |* FTP Password: |
| | |
| |You MUST provide the FTP details to download the web page files (e.g. html, php, gif, jpg, etc) |
| | |
| |If you website is made by some proprietary application (e.g. , , Parallels Site Builder, |
| |Parallels Web Presence, or other 3rd party application provider) we are not be able to transfer the website content|
| |for you. |
| | |
|Source MySQL Details: |Database Name: |
| |MySQL Username: |
| |MySQL Password: |
| |phpMyAdmin URL: |
| |(If your website is made of WordPress, Joomla, or other PHP/MySQL application, |
| |it is a MUST to have MySQL database login details, |
| |and you need a Plan A (or above) hosting space for MySQL) |
|Email Item Transfer Request Detail |
|* Do you need to transfer email item? |
| |* IMAP server name: (or IMAP server IP: ) |
|* Source Email | |
|IMAP server Details: |You MUST provide the IMAP details to download the email items |
| |If source email server does not support IMAP, it is not possible to proceed the transfer. |
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|* Email Accounts | |
| |* Mailbox Username |
| |* Password |
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| |5. |
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| |6. |
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|Destination Mail Server | |
| |DirectAdmin username: , password: |
| |(please ignore if hosting account is pending) |
Notes:
- It transfers the email items, it does NOT transfer other information (e.g. address book, calendar, etc.)
- If mailbox user is using multiple devices to the existing mailbox (e.g. POP3 Outlook in desktop PC + IMAP in Android/iPhone mobile + IMAP in tablet), when switching the DNS, customer POP3 email client program (e.g. Outlook) may recognize those email are new, and may download those emails again from our hosting server (i.e. it cause duplicated emails in POP3 email client).
* Required field
|Declaration |
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|I/We hereby confirm that the information given above (and the attached sheet, if any) is correct and complete. |
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|I/We agree that acceptance of Website Solution service shall be subject to the terms and conditions of Website Solution Limited, as may be amended from|
|time to time. |
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|A copy of which has been published on the website |
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|Service Agreement: |
|Acceptable Usage Policy: |
|Domain Name Registration: |
|Privacy Policy: |
|Weebly Terms of Service: (if applicable) |
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|and can be sent to me/us upon request. |
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|Please apply in writing if you do not want to receive information of other Website Solution products or services. |
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|* Authorized Signature and Company | |* Date: | |
|Chop: | |(dd/mm/yyyy) | |
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|* Name: | |Position: | |
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|* Required field |
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|Please attach the document copy, |
|and fax/email/mail this request form to Website Solution Limited. |
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|Below are the service terms and conditions, acceptable usage policy, |
|spam mail policy, domain name registration terms and conditions, |
|and special terms for website content and email item transfer for reference. |
| |
|Terms and Conditions |
Web Hosting, Virtual Private Server, Dedicated Server, and Other Internet Related Service Agreement
This Web Hosting, Virtual Private Server, Dedicated Server and Other Internet Related Service Agreement (this "Agreement") is between WEBSITE SOLUTION LIMITED, a limited liability company formed under the laws of the Hong Kong Special Administrative Region (HKSAR) with its principal office at Unit 1617A, 16/F, Block B, Profit Industrial Building, 1-15 Kwai Fung Crescent, N.T. Hong Kong. ("Website Solution") and the person (individual or legal person or legal entity) whose sign up Website Solution's service order and set up form (the "Order") incorporating this Agreement by reference ("Customer"). This Agreement governs Customer's use of Website Solution's Web hosting, Virtual Private Server, Dedicated Server, or Other Internet Related Services.
Table of Contents
Services
Term
Payments
Law/AUP
Customer Information
Indemnification
Disclaimer of Warranties
Limitation of Damages
Suspension of Services/Termination
Request for Customer Information
Back Up Copy
Changes to Website Solution's Network
Notices
Force Majeure
Governing Law/Disputes
Miscellaneous
1. Services.
Subject to the terms of this Agreement, and contingent on Customer's satisfaction of Website Solution's credit approval requirements, Website Solution agrees to provide the services described in the Order for the fees stated in the Order.
2. Term.
The initial service term of the Agreement shall begin on the date that Website Solution generates an e-mail message to Customer announcing the activation of the Customer's account and shall continue until the expiry date stated in the email. Upon expiration, this Agreement shall automatically apply for subsequent renewal terms of the same length as the Initial Term (each a "Renewal Term") unless Website Solution or Customer provides the other with written notice of non-renewal at least thirty (30) days prior to the expiration of the Initial Term or then-current Renewal Term, as applicable. The Initial Term and any Renewal Term may be referred to collectively in this Agreement as the "Term."
3. Payments.
(a) Fees.
Fees are payable in advance on the first day of each billing cycle. Customer's billing cycle shall be monthly, quarterly, or annually as indicated on the Order, beginning on the service start date. Website Solution may require payment for the first billing cycle before beginning service. If the Order provides for credit/debit card billing, Customer authorizes Website Solution to bill subsequent fees to the credit/debit card on or after the first day of each successive billing cycle during the Term of this Agreement; otherwise Website Solution will invoice Customer via electronic mail to the Primary Customer Contact listed on the Order. Invoiced fees may be issued on or before the 1st day of each billing cycle, and the fees shall be due on the expiry date or due date stated on the invoice.
Customer is responsible for providing Website Solution with changes to billing information (such as credit card expiration, change in billing address). Website Solution may suspend the service without notice if payment for the service is overdue. Fees not disputed within fourteen (14) days of invoice issue date are conclusively deemed accurate. Customer agrees to pay Website Solution's reasonable reinstatement fee following a suspension of service for non-payment, and to pay Website Solution's reasonable costs of collection of overdue amounts, including collection agency fees, attorney fees and court costs.
(b) Fee Adjustment.
Website Solution may adjust its fees for services effective the first day of a Renewal Term by giving notice to Customer of the new fees at least thirty (30) days prior to the beginning of the Renewal Term, and if Customer does not give a notice of non-renewal as provided in Section 2 above, the Customer shall be deemed to have accepted the new fee for that Renewal Term and any subsequent Renewal Terms.
(c) Early Termination.
Customer acknowledges that the amount of the fee for the service is based on Customer's agreement to pay the fee for the entire Initial Term, or Renewal Term, as applicable. In the event Website Solution terminates the Agreement for Customer's breach of the Agreement in accordance with Section 9 (Termination), or Customer terminates the service other than in accordance with Section 9 (Termination) for Website Solution's breach, the unpaid fees for each billing cycle remaining in the Initial Term or then-current Renewal Term, as applicable, are due on the business day following termination of the Agreement.
4. Law/AUP.
Customer agrees to use the service in compliance with applicable law and Website Solution's Acceptable Use Policy posted at (the "AUP"), which is hereby incorporated by reference in this Agreement. Customer agrees that Website Solution may, in its reasonable commercial judgment consistent with industry standards, amend the AUP from time to time to further detail or describe reasonable restrictions and conditions on Customer's use of the Services. Amendments to the AUP are effective without further notice. Customer agrees to cooperate with Website Solution's reasonable investigation of any suspected violation of the AUP. In the event of a dispute between Website Solution and Customer regarding the interpretation of the AUP, Website Solution's commercially reasonable interpretation of the AUP shall govern.
5. Customer Information.
Customer represents and warrants to Website Solution that the information he, she or it has provided and will provide to Website Solution for purposes of establishing and maintaining the service is accurate. If Customer is an individual, Customer represents and warrants to Website Solution that he or she is at least 11 years of age. Website Solution may rely on the instructions of the person listed as the Primary Customer Contact on the Order with regard to Customer's account until Customer has provided a written notice changing the Primary Customer Contract.
6 Indemnification.
Customer agrees to indemnify and hold harmless Website Solution, Website Solution's affiliates, and each of their respective officers, directors, agents, and employees from and against any and all claims, demands, liabilities, obligations, losses, damages, penalties, fines, punitive damages, amounts in interest, expenses and disbursements of any kind and nature whatsoever (including reasonable attorneys fees) brought by a third party under any theory of legal liability arising out of or related to the actual or alleged use of Customer's services in violation of applicable law or the AUP by Customer or any person using Customer's log on information, regardless of whether such person has been authorized to use the services by Customer.
7. Disclaimer of Warranties.
WEBSITE SOLUTION LIMITED DOES NOT WARRANT OR REPRESENT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. TO THE EXTENT PERMITTED BY APPLICABLE LAW WEBSITE SOLUTION DISCLAIMS ANY AND ALL WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. TO THE EXTENT PERMITTED BY APPLICABLE LAW, ALL SERVICES ARE PROVIDED ON AN "AS IS" BASIS.
8. Limitation of Damages.
NEITHER PARTY SHALL BE LIABLE TO THE OTHER FOR ANY LOST PROFITS, OR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE OF ANY KIND, OR FOR DAMAGES THAT COULD HAVE BEEN AVOIDED BY THE USE OF REASONABLE DILIGENCE, ARISING IN CONNECTION WITH THE AGREEMENT, EVEN IF THE PARTY HAS BEEN ADVISED OR SHOULD BE AWARE OF THE POSSIBILIY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING ELSE IN THE AGREEMENT TO THE CONTRARY, THE MAXIMUM AGGREGATE LIABILITY OF WEBSITE SOLUTION AND ANY OF ITS EMPLOYEES, AGENTS OR AFFILIATES, UNDER ANY THEORY OF LAW (INCLUDING BREACH OF CONTRACT, TORT, STRICT LIABILITY, AND INFRINGEMENT) SHALL BE A PAYMENT OF MONEY NOT TO EXCEED THE AMOUNT PAYABLE BY CUSTOMER FOR THREE MONTHS OF SERVICE.
9. Suspension/Termination.
(a) Suspension of Service. Customer agrees that Website Solution may suspend services to Customer without notice and without liability if: (i) Website Solution reasonably believes that the services are being used in violation of the AUP; (ii) Customer fails to cooperate with any reasonable investigation of any suspected violation of the AUP; (iii) Website Solution reasonably believes that the suspension of service is necessary to protect its network or its other customers, or (iv) as requested by a law enforcement or regulatory agency. Customer shall pay Website Solution's reasonable reinstatement fee if service is reinstituted following a suspension of service under this subsection.
(b) Termination. The Agreement may be terminated by Customer prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability if Website Solution fails in a material way to provide the service in accordance with the terms of the Agreement and does not cure the failure within fourteen (14) days of Customer's written notice describing the failure in reasonable detail. The Agreement may be terminated by Website Solution prior to the expiration of the Initial Term or any Renewal Term without further notice and without liability as follows: (i) if Customer is overdue on the payment of any amount due under the Agreement; (ii) Customer materially violates any other provision of the Agreement, including the AUP, and fails to cure the violation within thirty (30) days of a written notice from Website Solution describing the violation in reasonable detail; (iii) upon one (1) days notice if Customer's Service is used in violation of a material term of the AUP more than once, or (iv) upon one (1) days notice if Customer violates Section 5 (Customer Information) of this Agreement. Either party may terminate this agreement upon ten (10) days advance notice if the other party admits insolvency, makes an assignment for the benefit of its creditors, files for bankruptcy or similar protection, is unable to pay debts as they become due, has a trustee or receiver appointed over all or a substantial portion of its assets, or enters into an agreement for the extension or readjustment of all or substantially all of its obligations.
10. Requests for Customer Information.
Customer agrees that Website Solution may, without notice to Customer, (i) report to the appropriate authorities any conduct by Customer or any of Customer's customers or end users that Website Solution believes violates applicable law, and (ii) provide any information that it has about Customer or any of its customers or end users in response to a formal or informal request from a law enforcement or regulatory agency or in response to a formal request in a civil action that on its face meets the requirements for such a request.
11. Back Up Copy.
Customer agrees to maintain a current copy of all content hosted by Website Solution notwithstanding any agreement by Website Solution to provide back up services.
12. Changes to Website Solution's Network.
Upgrades and other changes in Website Solution's network, including, but not limited to changes in its software, hardware, and service providers, may affect the display or operation of Customer's hosted content and/or applications. Website Solution reserves the right to change its software, hardware, network in its commercially reasonable discretion, and Website Solution shall not be liable for any resulting harm to Customer.
13. Notices.
Notices to Website Solution under the Agreement shall be given via electronic mail to the e-mail address. Notices to Customer shall be given via electronic mail to the individual listed as the Primary Customer Contact on the Order. Notices are deemed received on the day transmitted, or if that day is not a business day, on the first business day following the day delivered. Customer may change his, her or its notice address by a notice given in accordance with this Section.
14. Force Majeure.
Website Solution shall not be in default of any obligation under the Agreement if the failure to perform the obligation is due to any event beyond Website Solution's control, including, without limitation, significant failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, insurrection, epidemic, strikes or other organized labor action, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.
15. Governing Law/Disputes.
The Agreement shall be governed by the laws of the Hong Kong Special Administrative Region (HKSAR). EXCLUSIVE VENUE FOR ALL DISPUTES ARISING OUT OF OR RELATING TO THE AGREEMENT SHALL BE COURTS IN HONG KONG, AND EACH PARTY AGREES NOT TO DISPUTE SUCH PERSONAL JURISDICTION AND WAIVES ALL OBJECTIONS THERETO.
16. Miscellaneous.
Each party acknowledges and agrees that the other party retains exclusive ownership and rights in its trademarks, service marks, trade secrets, inventions, copyrights, and other intellectual property. Neither party may use the other party's name or trade mark without the other party's prior written consent. The parties intend for their relationship to be that of independent contractors and not a partnership, joint venture, or employer/employee. Neither party will represent itself to be agent of the other. Each party acknowledges that it has no power or authority to bind the other on any agreement and that it will not represent to any person that it has such power or authority. The terms on Customer's purchase order or other business forms are not binding on Website Solution unless they are expressly incorporated into a formal written agreement signed by both parties. A party's failure or delay in enforcing any provision of the Agreement will not be deemed a waiver of that party's rights with respect to that provision or any other provision of the Agreement. A party's waiver of any of its right under the Agreement is not a waiver of any of its other rights with respect to a prior, contemporaneous or future occurrence, whether similar in nature or not. The captions in the Agreement are not part of the Agreement, but are for the convenience of the parties. The following provisions will survive expiration or termination of the Agreement: Fees, indemnity obligations, provisions limiting liability and disclaiming warranties, provisions regarding ownership of intellectual property, these miscellaneous provisions, and other provisions that by their nature are intended to survive termination of the Agreement. There are no third party beneficiaries to the Agreement. Neither insurers nor the customers of resellers are third party beneficiaries to the Agreement. Customer may not transfer the Agreement without Website Solution's prior written consent. Website Solution's approval for assignment is contingent on the assignee meeting Website Solution's credit approval criteria. Website Solution may assign the Agreement in whole or in part.
Customer agrees and acknowledges that Website Solution may revise, amend, modify and supplement this Agreement and Acceptable Usage Policy (AUP) if necessary to comply with its various agreements with different authority or domain name registry, and any other similar agreements that Website Solution is currently bound by or will be bound by in the future, as well as to adapt to the changing business environment.
This Agreement together with the Order and AUP constitutes the complete and exclusive agreement between the parties regarding its subject matter and supersedes and replace any prior understanding or communication, written or oral.
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Acceptable Usage Policy
This AUP governs the use of Web Hosting, Virtual Private Server, Dedicated Server, and other Internet services provided by Website Solution Limited ("Website Solution"). Violation of this AUP may result in suspension or termination of your service, or legal action. In the event of a dispute between you and Website Solution regarding the interpretation of this AUP, Website Solution's interpretation, in its reasonable commercial judgment, shall govern. If you have any questions regarding this AUP, contact Website Solution Limited.
Table of Contents
Offensive Content
Security
Bulk Commercial E-Mail
Unsolicited E-Mail
Material Protected by Copyright
Copyright Infringement Notice
Internet Abuse
Other
Disclaimer
Offensive Content
You may not publish or transmit via Website Solution's service any content that Website Solution reasonably believes:
- constitutes child pornography;
- onstitutes pornography;
- is excessively violent, incites violence, threatens violence, or contains harassing content or hate speech;
- is unfair or deceptive under the consumer protection laws of any jurisdiction, including chain letters and pyramid schemes;
- is defamatory or violates a person's privacy;
- creates a risk to a person's safety or health, creates a risk to public safety or health, compromises national security, or interferes with a investigation by law enforcement;
- improperly exposes trade secrets or other confidential or proprietary information of another person;
- is intended to assist others in defeating technical copyright protections;
- clearly infringes on another person's trade or service mark, patent, or other property right;
- promotes illegal drugs, violates export control laws, relates to illegal gambling, or illegal arms trafficking;
- is otherwise illegal or solicits conduct that is illegal under laws applicable to you or to Website Solution; or
- is otherwise malicious, fraudulent, or may result in retaliation against Website Solution by offended viewers.
Content "published or transmitted" via Website Solution's service includes Web content, e-mail, bulletin board postings, chat, and any other type of posting or transmission that relies on any Internet service provided by Website Solution Limited.
Security
You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically. You must protect your account against from, including, but not limited to, virus, spy, Trojan horse and other harmful materials.
Bulk Commercial E-Mail
Website Solution customers, and/or customers of resellers of Website Solution are prohibited from sending Spam Mail.
For details, please refer to Spam Mail Policy
Unsolicited E-Mail
You may not send any unsolicited e-mail, either in bulk or individually, to any person who has indicated that they do not wish to receive it, before and after.
You must comply with the rules of any other network you access or participate in using your Website Solution's services.
For details, please refer to Spam Mail Policy
Material Protected by Copyright
You may not publish, distribute, or otherwise copy in any manner any music, video, graphic, software, art, articles or other work protected by copyright law, including but not limited to
- Pirate software, Hacker programs or archives, Warez sites, illicit music sites, MP3s, MPEGs, ROMs, and ROM emulators
Unless you have been expressly authorized by the owner of the copyright for the work to copy the work in that manner;
You may not install Pirate software (software without appropriate license), Hacker programs, etc onto hosting server, virtual private server, or dedicated servers.
Website Solution will terminate the service of copyright infringers.
Copyright Infringement Notice
(Digital Millennium Copyright Act)
If you believe your copyright is being infringed by a person using the Website Solution network, please send your written notice of copyright infringement to:
Website Solution Limited
Unit 1617A, 16/F, Block B, Profit Industrial Building,
1-15 Kwai Fung Crescent, Kwai Chung, N.T. Hong Kong
Your notice must include the following:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
- Identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted words at a single site are covered by a single notification, a representative list of such works at that site;
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Website Solution to locate the material;
- Information reasonably sufficient to permit Website Solution to contact you, such as an address, telephone number, and, if available, an e-mail address;
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, the copyright owner's agent, or the law;
- A statement that the information in the notification is accurate, and under penalty of perjury that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Internet Abuse
You may not engage in illegal, abusive, or irresponsible behavior, including, but not limited to:
- Unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures (including those belonging to Website Solution and its customers) without express authorization of the owner of the system or network;
- monitoring data or traffic on any network or system without the authorization of the owner of the system or network;
- Interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks;
- Use of an Internet account or computer without the owner's authorization, including, but not limited to Internet scanning (tricking other people into releasing their passwords), password robbery, security hole scanning, and port scanning;
- Forging of any TCP-IP packet header or any part of the header information in an e-mail or a newsgroup posting; or
- Any conduct that is likely to result in retaliation against the Website Solution's network.
Use of Website Solution's network in a way that significantly interferes with Website Solution's other customers use of the network, including, but not limited to, download site, MP3, game server, etc.
Other
You must have valid and current information on file with your domain name registrar for any domain hosted on the Website Solution network.
Disclaimer
Website Solution is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers' activities and disclaims any responsibility for any misuse of the Website Solution network.
Inquiries regarding this policy should be directed to info@website-
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Website Solution Limited Spam Mail Policy
Customers subscribing Website Solution services MUST comply to this spamming mail policy on which spamming activities are strictly prohibited. Website Solution defines spamming activities as unsolicited broadcast of bulk or commercial email (UBE/UCE) that is sent to addresses that do not affirmativetly and verifiably request such material from that specific sender, including but not limited to mailing of advertising, informational announcements, surveys, website addresses and email addresses.
1. Website Solution customers, and/or customers of resellers of Website Solution are prohibited from sending UBE/UCE. Customers are required to produce records that verify that explicit affirmative permission was obtained from a recipient before a mailing was sent, if spamming activity is suspected. WebsiteSolution may consider the lack of such proof of explicit affirmative permission of a questionable mailing UBE/UCE at its sole discretion.
2. Website Solution Limited customers are prohibited from maintaining an open mail relay, which is used for the distribution of UBE or UCE or designated as mail relaying. Infractions of this policy may result in a discontinuation of service without prior notice.
3. Valid complaints received by Website Solution will be forwarded to customer for a response and resolution. If no response is then received within twenty-four (24) hours from the said customer, Website Solution Limited reserves the right to suspend or even terminate services to the customer account without prior notice until the problem is resolved and necessary preventive measures are implemented to prevent the violation from recurring.
Website Solution customer is responsible for itself and its customers/end-users for UBE/UCE by contract. This spamming policy should be complied by customers in order to protect our customers and the internet community from the negative effects of spamming related activity.
To report an incidence of abuse or spamming activity, please report it with complete headers to info@website-
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Domain Name Registration Terms and Conditions
Use of Website Solution Limited’s (“Website Solution”) websites and all electronic services provided by Website Solution, including but not limited to the Domain Name Services as defined below, is subject to the terms and conditions set forth below (“Terms and Conditions”).
Please read the Terms and Conditions before using the Domain Name Services. However, by continuing to use the Domain Name Services, each user of the Domain Name Services irrevocably and unconditionally accepts and agrees to be bound by the Terms and Conditions as the same may be amended from time to time.
1. Definition
1.1 “Domain Name” means any domain name registered through the services of Website Solution.
1.2 “Domain Name Services” means registration, maintenance, renewal and other services in relation to a Domain Name registered through the services of Website Solution, as well as web hosting and other Internet related services provided by Website Solution in relation to a Domain Name.
1.3 “Registrant” means any individual, corporation, organisation or other entity which has registered a Domain Name through the services of Website Solution.
1.4 “Register” means the list of Domain Names maintained by Website Solution
2. General Rules
2.1 You represent that you have read and agreed to be bound by these Terms and Conditions.
2.2 By using the Domain Name Services, you, being the Registrant, accept and agree to be bound by the Terms and Conditions throughout the process and use of the Domain Name Services from time to time. Website Solution reserves the right to modify the Terms and Conditions or any features of the Domain Name Services at any time without prior notice or consent to any Registrant of the Domain Name Services and such modification shall be effective immediately upon either posting on the website of Website Solution or notifying you as the case may be.
2.3 You acknowledge that the registration of a Domain Name via the services of Website Solution does not represent that you are the proprietor or the owner of the intellectual property rights subsisted in the Domain Name.
2.4 You acknowledge that upon the registration of your Domain Name, your particulars including but not limited to your Domain Name, your contact details, the name of the servers for the Domain Name and the details of your registration will be made available to the public.
2.5 You acknowledge that registration of a Domain Name is on a first-come-first-served basis, and it is not possible to register a domain name which has already been registered by the others. Website Solution does not warrant that your registration application will be successful.
3. Intellectual Property Rights
3.1 You warrant that the use of the Domain Name Services by you will not infringe the legal rights, including but not limited to the intellectual property rights like trademark rights and copyrights, of any third party.
3.2 You acknowledge that Website Solution does not investigate or examine whether the registered Domain Name contains the names or words that may infringe third party’s legal rights and/or intellectual property rights, and Website Solution is not liable for any damages arising from the said infringement of third party’s rights.
3.3 You agree to indemnify Website Solution and its related or associated companies against any damages that they suffer as a direct or indirect consequence of your infringement of the legal rights and intellectual property rights of the third party.
3.4 If, in the opinion of Website Solution, you have infringed the legal rights and intellectual property rights of the third party via the use of the Domain Name Services, you agree that Website Solution is empowered to suspend the Domain Name Services rendered to you, and to remove your Domain Name from the Register.
4. Registrant’s Obligations
4.1 If you are an individual, you warrant that you have attained the age of 18. If you are a corporation, organization or legal entity other than an individual, you warrant that you are an entity existing legally under the applicable laws of your domicile.
4.2 You warrant that your use of the Domain Name Services is in compliance with the laws and regulations of any countries that have jurisdiction in respect of the Domain Name Services.
4.3 Upon the registration for the use of the Domain Name Services, you will be assigned an account ID, password and/or other similar information that enable you to access to the Domain Name Services. You agree to keep such account ID, password and/or other similar information confidential, safe and secure. Website Solution is not responsible for any misuse of such account ID, password and/or other similar information for the access to the Domain Name Services whether by yourself, or any other persons.
4.4 You acknowledge that Website Solution is a limited liability company existing legally under the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”). You therefore agree that Website Solution is entitled to implement or modify its policies and/or take any actions in respect of the Domain Name Services that may be reasonably necessary for Website Solution to comply with the requirements of relevant laws and regulations of Hong Kong without incurring any liabilities to you or any third party which is in association with you.
5. Fees and Payments
5.1 Website Solution reserves the right at any time to charge fees for access to portions of the Domain Name Services or the Domain Name Services as a whole.
5.2 You expressly agree that Website Solution shall not for any reason whatsoever be liable to refund the full amount or any part of fees, charges and taxes paid by you.
6. Personal Data
6.1 Upon your registration for the Domain Name Services or using the Domain Name Services from time to time, Website Solution will request you to provide your personal data (as defined in the Personal Data (Privacy) Ordinance, Cap.486 Laws of Hong Kong to be set out in any registration form for any Domain Name Services and any other information obtained from you or from another source ("Personal Data"). You may decline to provide the Personal Data but in this case Website Solution reserves the right to refuse to provide the Domain Name Services to you.
6.2 You represent, warrant and covenant that:
6.2.1 your personal data and other information provided to Website Solution for purpose of registration for and access to the Domain Name Services are true and accurate; and
6.2.2 that you will not allow any third party to use or to access the Domain Name Services by using your user ID and/or password or otherwise use your account with Website Solution.
7. Disclaimers
7.1 Website Solution and its agents, licensors or other third-party providers:
7.1.1 do not warrant that the Domain Name Services will be uninterrupted or error-free;
7.1.2 are not responsible for the availability or services of other third-party providers;
7.1.3 do not guarantee or warrant that any materials that may be downloaded from the Domain Name Services do not contain any destructive features or viruses, worms or otherwise and you rely on the Domain Name Services and any materials available through the Domain Name Services, you do so solely at your own risk.
7.2 This disclaimer of liability applies to any loss, damage or injury caused by any failure of performance, error, omission, interruption, deletion, defect, transmission blackout, incorrect data transmission, delay in operation or transmission due to Internet traffic or otherwise, computer virus or other harmful item, communication line failure, theft or destruction or unauthorised access to, alteration of, or use of record, caused by your computer or for breach of contract, tortious behaviour, negligence, or under any other cause of action.
7.3 You acknowledge and agree that Website Solution may suspend the Domain Name Services to you temporarily or permanently and remove your Domain Name from the Register without prior notice upon the advice, request or order of relevant government or regulatory bodies for whatsoever reasons. In the circumstances, you acknowledge and agree that Website Solution is not responsible for any loss, damage or injury you may suffer as a result of the suspension of the Domain Name Services to you and removal of your Domain Name from the Register.
8. Limitation of Liability
8.1 Website Solution and its officers, agents, licensors or other third-party service providers are not liable for incidental, indirect, consequential, special, punitive, or exemplary damages of any kind, including loss of revenues or profits, loss of business or loss of data, in any way related to the Domain Name Services or for any claim, loss or injury based on errors, omissions, interruptions or other inaccuracies in the Domain Name Services (including without limitation as a result of breach of any warranty or other term of these Terms and Conditions) even if such damage, claims, losses or injuries were foreseen or foreseeable. Any claim against Website Solution shall be limited to the amount you paid, if any, for the use of the Domain Name Services.
9. Suspension and Termination
9.1 Website Solution may:
9.1.1 deactivate or suspend the Domain Name Services or any part thereof anytime, with or without notice to you, for the purposes of carrying out system maintenance, upgrading, testing and/or repairs; and/or
9.1.2 limit or suspend your access to any of the Domain Name Services with or without notice to you if Website Solution is of the opinion that such action is appropriate as a result of your use of the Domain Name Services.
9.2 Any subscription and registration of the Domain Name Services may be terminated by either party for any reason at any time by giving a written notice to the other party. You are responsible for all charges incurred, if any, up to the time of deactivation of your account by Website Solution.
9.3 Termination hereunder shall not affect Website Solution's rights in relation to any antecedent breach or liability incurred prior to the date of termination.
10. Communications Between Website Solution and Registrant
10.1 Unless you indicate on your registration that you do not want to receive such information, Website Solution has the right to allow certain third party vendors to provide you with information about any products and services.
10.2 You agree that Website Solution may send electronic mail or digital messages to your designated email address recorded in the Register for the purpose of informing you of changes or additions to these Terms and Conditions and Domain Name Services.
11. General
11.1 Website Solution shall have the right to sub-license, sub-contract, assign or transfer its rights and obligations in these Terms and Conditions to any third party at its sole and absolute discretion.
11.2 These Terms and Conditions shall be governed by the laws of Hong Kong. You agree that any action arising under these Terms and Conditions shall be subject to the non-exclusive jurisdiction of Hong Kong courts.
|Service Special Terms and Conditions for Website Content Transfer |
| |
|You hereby confirm that you understand and agree the followings- |
| |
|Website Content Transfer Service (this Service) is a service to transfer (copy) your current website from 3rd party server to Website Solution’s |
|hosting server. |
|While this Service is complimentary upon successful subscription of our web hosting service package (DNS package is excluded), Website Solution retains|
|its right to decline the provision of this Service and this Service shall not become a condition precedent to your subscription of our said web hosting|
|plan. |
|one (1) website transfer service will be provided to each successful subscription of our web hosting plan Soho, A, B or C, and shall be provided within|
|30 days from the web hosting account creation date. |
|This Service may take around 3 – 5 working days to process. In rare circumstance, the Website Content transfer may fail for unknown reason. Customer |
|shall reserve sufficient time for the migration. |
|In order to ensure success transfer, please ensure that the source side of FTP and MySQL database server MUST be active. |
|Website Solution’s hosting servers use Linux as operating system, and support website created by the following format: html, PHP, MySQL database. It |
|does not support asp, aspx, MSSQL, MS Access, JSP or other formats that are not supported by Linux operating system. |
|You will be notified by Website Solution upon the completion of this Service. You are highly recommended to check the transfer (e.g. the website |
|files, PHP program, PHP admin backend program and MySQL database content, etc) to ensure that the transfer is properly transferred and your website is |
|in order before you instruct us to direct your domain to our server. While Website Solution Limited endeavors to transfer your website, it does not |
|guarantee the website content transfer is 100% complete, correct, and/or error-free. |
|You acknowledge that this service is provided by Website Solution Limited on a complimentary basis. Website Solution Limited shall not assume any |
|direct or indirect liability incidental to or arising out of this service, either to you or any third party that may be affected by your website. |
|By subscribing to this Service and other services provided by Website Solution, you accept all the terms and conditions applicable for such services, |
|including but not limited to Service Agreement, Spam Mail Policy, Privacy Policy and Terms and Conditions Regarding use of Microsoft Software. |
| |
|Service Special Terms and Conditions for Email Item Transfer |
| |
|You hereby confirm that you understand and agree the followings- |
| |
|Email Item Transfer Service (this Service) is a service to transfer (copy) your current email items from 3rd party server to Website Solution’s hosting|
|server. |
|While this Service is complimentary upon successful subscription of our web hosting service package (DNS package is excluded), Website Solution retains|
|its right to decline the provision of this Service and this Service shall not become a condition precedent to your subscription of our said web hosting|
|plan. |
|one (1) email item transfer service will be provided to each successful subscription of our web hosting plan Soho, A, B or C, and shall be provided |
|within 30 days from the web hosting account creation date. |
|This Service may take around 3 – 5 working days to process. In rare circumstance, the email item transfer may fail for unknown reason. Customer shall|
|reserve sufficient time for the migration. |
|In order to ensure success transfer, please ensure that the source side of IMAP server and its mailbox accounts MUST be active. |
|You will be notified by Website Solution upon the completion of this Service. You are highly recommended to check the transfer (e.g. use our webmail |
|interface to check the email item) to ensure that the transfer is properly transferred and your email items are in order before you instruct us to |
|direct your domain to our server. While Website Solution Limited endeavors to transfer your website, it does not guarantee the email item transfer is |
|100% complete, correct, and/or error-free. |
|You acknowledge that this service is provided by Website Solution Limited on a complimentary basis. Website Solution Limited shall not assume any |
|direct or indirect liability incidental to or arising out of this service, either to you or any third party that may be affected by your website/email.|
|By subscribing to this Service and other services provided by Website Solution, you accept all the terms and conditions applicable for such services, |
|including but not limited to Service Agreement, Spam Mail Policy, Privacy Policy and Terms and Conditions Regarding use of Microsoft Software. |
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