WellCare and You
[Pages:124]2019
WellCare and You
Learn about your options and enroll in the plan that works for you.
Enrollment Resource Guide
WellCare Classic (PDP) WellCare Extra (PDP)
WellCare Value Script (PDP)
Prescription Drug Plans
S4802_PDP_17959E_FINAL_18020_M CMS Approved 08272018 ?WellCare 2018
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WellCare, Your Partner in Quality Healthcare.
WellCare strives to help members lead better and healthier lives. To further that goal, we encourage our new members to take these steps:
Sign up for medication home delivery.
Taking your medications as your doctor prescribes is a key to your health. Many members find that signing up for our home-delivery pharmacy can help with this. You'll get a 90-day supply of medications delivered right to your home, so you won't miss a dose. You may even save money too!
We can help.
When you have questions about your benefits, call Customer Service for answers. Our representatives can get you the information you need and help you find providers in your area. They can even help you set appointments. You can reach us at the number on the back of your member ID card.
We're Always Just a Phone Call Away!
If you're ready to enroll or or have enrollment questions, please contact a licensed insurance agent or call 1-888-293-5151 (TTY 711), 8 a.m. to 8 p.m., 7 days a week. Agent's Name: Phone Number:
If you are a current member of our plan, call 1-888-550-5252, TTY 711. Between October 1 and March 31, representatives are available Monday?Sunday, 8 a.m. to 8 p.m. Between April 1 and September 30, representatives are available Monday?Friday, 8 a.m. to 8 pm.
Or visit us anytime online at PDP
Table of Contents
Welcome to WellCare!...............................................................................................................................................Section 1 Medication Home-Delivery Service....................................................................................................................Section 2 Summary of Benefits.................................................................................................................................................. Section 3 Medicare Basics and Enrollment Periods...........................................................................................................Section 4 Star Ratings...................................................................................................................................................................... Section 5 Tips for Getting the Most Out of Your New Plan!......................................................................................Section 6
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WELCOME TO WELLCARE!
Welcome to the first step ? getting the information you need to make a decision. This booklet is designed to be a starting point. It explains your choices, including information on Medicare basics. It helps you understand the enrollment process, and it lets you see an overview of what our plans offer.
SECTION 1
Why WellCare?
You deserve quality healthcare, value for your money and someone on your side when you need help getting the most from your benefits.
Our goal is to not only deliver benefits and services that enhance our members' health and quality of life, but also to encourage members to take steps to stay healthy. This is a key part of our mission.
If you think your income may qualify you for help from the government, we can help there too! We can walk you through that process so you can get what you deserve.
At WellCare, we believe we are making positive differences in the quality of our members' lives. We invite you to explore the benefits and services we offer and discover the WellCare difference.
Putting People First
Taking care of people is at the heart of what we do. For nearly three decades, we've been in communities like yours working to help improve quality of life. Every year, our associates volunteer to serve the communities in which we live and work, and the WellCare Community Foundation promotes the well-being of people who need a helping hand. These efforts are part of the reason Fortune magazine named WellCare a 2018 Most Admired Company.
WellCare at a Glance:*
4.3
million
Medicare and Medicaid
members nationwide
Our network
includes
over
600,000
contracted
healthcare providers
and
over
60,000
pharmacies
Medicare Advantage
plans in
19
states
Part D Prescription Drug
plans in
all 50 states and
Washington D.C.
Medicaid plans in
11
states
*AsofMarch31,2018.
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