PDF Wells Fargo Team Member Handbook

Wells Fargo Employee Handbook

For employees in the U.S.

July 2021

Table of Contents

Welcome 1

Resources & References 2 Your Manager 2 Teamworks 2 Human Resources 2 Employee Assistance Consulting 3 Communication Resources 4 Additional Resources 4 Glossary 5

Employment & Hiring 16 Employment at Will 16 Affirmative Action, EEO, and Diversity & Inclusion 16 Internal Job Opportunities 17 Preferential Hiring (Job Reassignment) 18 External Recruitment 19 Employee Referral 20 Employment Eligibility 21 Personal & Personnel Information 22 Personnel File 22 Employment Verification 23 Employment References 23 Changing Personal Information 23 Breach of Trust or Dishonesty 24

Professionalism 25 Workplace Conduct 25 Personal and Family Relationships at Work 26 Risk Management Accountability 26 Attendance & Punctuality 27 Travel 29 International Travel & Visas 30 Driving on Company Business 30 Distracted Driving 31 Personal Appearance 31 Gambling 31 Solicitation & Distribution 32 Corporate-Sponsored Political Activities & Personal Political Activities 32 Personal Property 33 Mobile & Electronic Devices 33 Recording Devices 34 Cameras, Photos, & Videos 34

Speak Up and Nonretaliation Policy 35

Anti-Harassment 36 Sexual Harassment 36 Other Forms of Harassment 37 Faith in the Workplace 37 Reporting Harassment 37

Communications 39 Digital Communications and Social Media 39 Work-related communications 40 Wells Fargo Mail Systems 41 Recording Conferences with Third Parties and Business Meetings 41 Accessible Communications 42 Media Contact 42 Language 42 Business Cards & Email Signatures 43 Use of Legal, Medical, and Other Professional Designations 43

Performance Management 45

Career & Problem Solving 46 Our People 46 Career Development 46 Tuition Reimbursement 47 Problem Solving 47 Corrective Action 48 Dispute Resolution 49 Dispute Resolution Resources 49 Termination Decision 50 Third-Party Representation 50

Compensation Principles 51 Total Rewards 51 Employment & Pay Definitions 51 Exemption Classifications 52 Exempt 52 Nonexempt 53 Shift Differential 53 Work Hours 54 Overtime Pay 54 Holiday Pay 55 Annual Base Pay Review 56 Promotions 56 Incentive Plans 56

Wells Fargo Employee Handbook -- For employees in the U.S.

i

Table of Contents

Recognition 57 Job Changes 57 Getting Paid 57 Payment Methods 57 Pay Discrepancies 58 Pay Voucher 58 Reporting Procedures 58

Time Away 59 Responsibilities 59 Paid Time Off 59 PTO Eligibility 60 PTO Accrual 61 Eligibility Changes 61 Using PTO 62 Carryover & Accrual Cap 63 PTO at Termination 63 Other Paid Time Away 63 Bereavement 64 Community Service Time 64 Voting 65 Jury Duty 65 Paid sick or safe time 65 Testifying in Court 66 Nonroutine Time Away 66 Military Duty 66 Relocation Time Away 66 Other Protected Time Away 67 Observed Holidays 67 Personal Holidays 68 Floating Holidays 68 Impacts to Observed Holidays 69 Working on Observed Holidays 69 Leaves of Absence 69 Leaves of Absence General Requirements 70 Family and Medical Leave Act 71 Family and Medical Leave Act Poster 72 Extended Absence 72 Administrative Leave 72 Critical Caregiving Leave 73 Family Leave 75 Job Search Leave 77 Medical Leave 78 Military Exigency Leave 81

Military Leave 84 Parental Leave 86 Personal Leave 89 Servicemember Care Leave 90 Workers' Compensation Leave 91 Required Absence 93

Safety & Health 94 Violence-Free Workplace 94 Drugs & Alcohol 95 Smoke-Free Workplace 96 Workplace Accommodations 96 Lactation Accommodation 98 Workers' Compensation 98 Fitness for Duty 98 Safety & Health Responsibilities 98 Enterprise Resiliency 99 Emergency Preparedness 99

Leaving Wells Fargo 101 Voluntary Termination 101 Involuntary Termination 101 Performance Problems 101 Immediate Termination 101 Employment Ineligibility 102 Displacement 102 Retirement Information 103 Employee Obligations at Termination 104 After Leaving 104

Information Security 106 Information Security Policy overview 106 Appropriate Use 106 Monitoring of Company Equipment 107 Reporting Security Incidents 107 Protecting Company & Consumer Information 107 Information Classification 108 Information Handling 108 Work Area Security 109 Protecting Company Hardware & Software Assets 110 Protecting Electronic Communication Systems 111 E-Messages 112 Internet Use 112 Personal Communications 113 Wireless Transmissions 113

Wells Fargo Employee Handbook -- For employees in the U.S.

ii

Table of Contents

Working Off-Site 113 Understanding Security Responsibilities 113 References & Contacts 114 Privacy & Solicitation 115 U.S. Privacy Overview 115 Privacy for Employees in the U.S. 116 Privacy Preferences 116 Solicitation Choices 116 Resources 117 Appendix 118 Affirmative Action, Equal Employment Opportunity, and Diversity and Inclusion Policy 118 Global Background Screening Policy 121 Speak up and Nonretaliation Policy 127 Conflicts of Interest and Outside Activities Policy 129 Required Absence from Sensitive Positions Policy 145 Weapons Policy 147 Personal and Family Relationships at Work Policy 149

The primary version of the Wells Fargo Employee Handbook exists online, on Teamworks, Wells Fargo's intranet. The online Wells Fargo Employee Handbook is updated as policies change and should be your first resource when looking for current information. Additionally, the online version includes links to other content within the handbook and on Teamworks. This printed version is for the convenience of certain team members. Furthermore, it is not updated frequently and does not contain links to other content within the handbook or on Teamworks. Some policy change announcements may be distributed between printings of this printed version of the Wells Fargo Employee Handbook.

Wells Fargo Employee Handbook -- For employees in the U.S.

iii

Welcome

Here you will find essential information about Wells Fargo Human Resources (HR) policies and certain other corporate policies that will be valuable to you as you begin or continue your career with us. Note: Additional corporate and business policies can be found in the Policy Library and in the HR Services & Support site, under HR Information. As an employee, it is important -- and your responsibility -- to be informed about the policies that affect you. This content applies to employees paid on a Wells Fargo U.S. payroll system, with the exception of the Information Security Policy Overview, which applies to all Wells Fargo employees. The handbook is not a contract of employment nor can it offer an answer for every situation. Employment at Wells Fargo is on an "at-will" basis. Because the handbook is a key resource outlining employee policies, all employees paid on a Wells Fargo U.S. payroll system are required to sign an acknowledgment that they have been shown how to access it and understand its application to their employment with a Wells Fargo company. This acknowledgment typically occurs at the time of hire. The handbook contains information on the following topics: ? Resources & References. This section provides you with

additional HR, communication, and other resources that might be helpful during your employment, including a Glossary that lists frequently used handbook-related terms and their definitions. This section also provides helpful links to "Who we are". ?

?

? Anti-Harassment. This section provides information on the various forms of harassment, including sexual harassment, and how to report any prohibited conduct.

?

? Performance Management. This section provides you with information about Wells Fargo's performance management expectations.

?

?

?

? Safety & Health. This section provides you with information about our priority to maintain a work environment that promotes and protects the safety and health of our employees.

?

?

?

?

Updates to the handbook The handbook exists online on Teamworks and HR content can be found in the HR Services & Support site. Policies change from time to time, and the online content will be updated as needed (see Changes as of January 2021). Within the content is a published reference date. That date refers to the last date on which that particular policy was updated. This handbook supersedes all previous communications, written or oral, regarding these policies. Wells Fargo & Company created these policies, and many Wells Fargo companies have adopted them. Throughout this handbook, when you see the terms "Wells Fargo" or "the company," it means the Wells Fargo company that employs you directly.

Additional policies At Wells Fargo, the business groups that form our organization's structure have a great deal of the decision-making authority. This handbook, for the most part, covers the employment policies adopted by the family of Wells Fargo companies. In many cases, however, specific legal entities or your business group may have additional policies, standards, guidelines, procedures, or approval requirements. You can find out about these from your manager.

It starts with you Remember, every employee contributes to the culture of Wells Fargo -- with the words we use, the actions we take, the way we treat each other, and how we treat our customers. We will build a strong culture together by meeting companywide expectations that align to "Who we are". These clear and common expectations ensure that everyone understands and lives the Wells Fargo culture in our interactions with each other, our communities, and our customers.

Wells Fargo Employee Handbook -- For employees in the U.S.

1

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download