Company Contact Information

Mortgage Servicer & Property Preservation Contacts

Updated 3-4-2019

Following is a list of mortgage servicer and/or property preservation contacts designed for officials of any municipality to assist in identifying the loan servicer and the designated staff for issues pertaining to vacant and abandoned properties.

Please Note: In some cases, the banking entity identified by a municipal official regarding a particular property may be a trustee and not the mortgage loan servicer. In those instances, please utilize the second section below to contact the trustee to assist in identifying the loan servicer.

For additional information regarding the role of the trustee (and the loan servicer), please refer to the following webpage at

For questions regarding this list, or to update information, please contact community.initiatives@.

Company

Arvest Mortgage Division

Bank of America

Contact Information

Servicer: AMD-DefaultSupport-DG@ Property Preservation Company: Arvest.CustomerService@ Property Preservation Company: codecompliance@

Bayview Loan Servicing, LLC

BSI Financial Services Carrington Mortgage Services

Servicer: PPR@ Direct Contacts: Michael Lopata: MichaelLopata@ Default Preservation Specialist, 954-590-7161 1415 W. Cypress Creek Rd., Suite 200 ? Fort Lauderdale, FL, 33309 Tina Bado: TinaBado@ First Vice President Default Administration, Office: 306-921-6605 ? Fax: 305-260-1440 7300 Corporate Center Dr., Suite 404 ? Miami, FL 33126

Servicer: propres@

1-800-327-7861

Servicer: CodeEnforcement@

Colonial Savings

Servicer: preservation@

DHI Mortgage Company, Ltd.

Servicer: loanservicing@

10700 Pecan Park Blvd., Suite 450 ? Austin, TX 78750 Phone: 866-350-7746 ? Fax: 800-547-1844

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Company Name

Davenport Financial

Mortgage Servicer & Property Preservation Contacts

Contact Information

Servicer: preservation@ , 1-800-604-1876

Ditech Dovenmuehle Mortgage, Inc.

Direct Contact: Nicole Arretche: nicole.arretche@ 480-333-5277 x 35277

Servicer: propertypreservation@

Fay Servicing, LLC Fifth Third Bank

Servicer: Preservation@ Attn: Property Preservation 8001 Woodland Center Blvd., Suite 100 ? Tampa, FL 33614

Servicer: PropertyPreservation.Bancorp2@ Property Preservation Company: codecompliance@

First-Citizens Bank & Trust Company Servicer: lossmitigation@

First Interstate Bank First National Bank

Direct Contacts: Tamara Kraft: tamara.kraft@ Collections Manager, 307-235-4268

Launa Hackleman: launa.hackleman@ Loan Collector III, 307-235-4211

PO Box 40 ? Casper, WY 82602

Servicer: FNBMortgageAssistance@FNB-

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Company Name

Freedom Mortgage Guild Mortgage Company

Heartland Credit Union

Huntington Bank JP Morgan Chase Lakeview Loan Servicing

Mortgage Servicer & Property Preservation Contacts

Contact Information

Servicer: propertypreservation@ 907 Pleasant Valley Ave. ? Mt. Laurel, NJ 08054

Servicer: codecompliance@ Property Preservation Company: codecompliance@

Direct Contacts: Loss Mitigation: Sara Tebrugge, stebrugge@, 217-726-2101 x 215 Mortgage Servicing: Emily Cannon, ecannon@, 217-726-2101 x 259 2213 West White Oaks Dr. ? Springfield, IL 62704 Servicer: Preservation@

Servicer: cpc.violations@

Servicer: CodeViolations@

Loan Depot

Servicer: codecompliance@

McCue Mortgage Company M&T Bank

Servicer: preservation@

Property Preservation Company: codecompliance@

Servicer: P&Pescalation@

Direct Contact: Chip Nolan: anolan@ Property Preservation Escalation Manager 475 CrossPoint Pkwy. ? Getzville, NY 14068

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Company Name

Mr. Cooper

Mortgage Servicer & Property Preservation Contacts

Contact Information

Servicer: codeviolations@

Navy Federal Credit Union

Servicer: MtgCollections_Vendor_Management@

Direct Contact: Tia Tucci: Tia_Tucci@, 703-255-7525

New York Community Bank Ocwen Loan Servicing

Servicer: MortgageResearch@

Direct Contacts: Sarah Artino: Sarah.Artino@ Christopher Gray: Christopher.Gray@ Yudy Pimental: Yudy.Pimental@

Servicer: Property.Preservation@

FHAVAPPI@

Pingora Loan Servicing PNC

Peggy King: pking@ Servicer Oversight Quality Control Manager Toll Free: 877-239-3972 x 7338 ? Office: 308-633-3864

1755 Blake St., Suite 200 ? Denver, CO 80202

Servicer: PropertyPreservation@, Pre-Foreclosure Sale

REO@, Post-Foreclosure Sale

Provident Funding

Direct Contacts: Jessica Ball: JBall@, 1-800-696-8199 x 7782

Derek Adams: DAdams@, 1-800-696-8199 x 7758

RBS Citizens

Direct Contact: Lorrie L. Pond: lorrie.pond@ Foreclosure & Property Preservation Manager, Assistant Vice President 804-627-4383, 10561 Telegraph Rd., Glen Allen, VA 23059

Regions Bank

Direct Contact: Denise McLaurin: denise.mclaurin@ Legal Claims Administrator, Assistant Vice President 215 Forrest Street, Hattiesburg, MS 39401 ? Mail Code: MSHA10301J 601-554-2386 ? Fax 901-580-8688

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Mortgage Servicer & Property Preservation Contacts

Company Name

Residential RealEstate Review (RRR)

Contact Information

Servicer: proppresissues@ Code.violations@

Santander Bank (formerly Sovereign Bank)

SC Housing

Specialized Loan Servicing

Statebridge Company, Inc.

Direct Contacts: Shannon Lippert: slippert@santander.us, 610-378-6323, Operations Manager Colleen Curran: ccurran@santander.us, 610-378-6366, Operations Department 601 Penn St. ? Reading, PA 19601

Direct Contacts: Jean Kunz: jeana.kunz@ 300-C Outlet Pointe Blvd. ? Columbia, SC 29210 Property Preservation Company: Codecompliance@

Servicer: PropPres@ codev.samreo@, Post-Foreclosure Sale

8742 Lucent Blvd. ? Littleton, CO 80129

Servicer: sbpreservation@ 5680 Greenwood Plaza Blvd., Suite 100S ? Greenwood Village, CO 80111

Sun West Mortgage Company, Inc.

Servicer: pnp@

TruHome Solutions

Servicer: mortgageservicing@

Direct Contact: Doug Batin: dbattin@ SVP Mortgage Servcing, Office: 913-981-1709 Mobile: 214-733-3725 9601 Legler Rd., Lenexa, KS 66219

Umpqua Bank

Primary Contact: Rebecca Tweed: Property Preservation & Default Reporting Officer

Secondary Contact: Kyle Brown: AVP, Early Outreach & Reporting Supervisor

hldpropertypreservation@, 866-743-4931, Option 1

Attn: Property Preservation, PO Box 230727, Portland, OR 97281

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