Wells Fargo Team Member Handbook

Wells Fargo Employee Handbook

For employees in the U.S.

January 2021

Table of Contents

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Resources & References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Your Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Teamworks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Human Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Employee Assistance Consulting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Communication Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Additional Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Employment & Hiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Employment at Will . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Affirmative Action, EEO, and Diversity & Inclusion. . . . . . . . 16 Employment of Friends & Relatives . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Internal Job Opportunities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Preferential Hiring (Job Reassignment) . . . . . . . . . . . . . . . . . . . . 19 External Recruitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Employee Referral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Employment Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Personal & Personnel Information. . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Personnel File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Employment Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Employment References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Changing Personal Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Breach of Trust or Dishonesty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Professionalism. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Workplace Conduct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Personal Relationships at Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Risk Management Accountability . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Attendance & Punctuality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 International Travel & Visas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Driving on Company Business. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Personal Appearance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Gambling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Solicitation & Distribution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Corporate-Sponsored Political Activities & Personal Political Activities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Personal Property . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Mobile & Electronic Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Recording Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Cameras, Photos, & Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Speak Up and Nonretaliation Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Anti-Harassment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Sexual Harassment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Other Forms of Harassment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Faith in the Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Reporting Harassment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Digital Communications and Social Media . . . . . . . . . . . . . . . . . 39 Work-related communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Wells Fargo Mail Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Recording Conferences with Third Parties and Business Meetings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Accessible Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Media Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Business Cards & Email Signatures . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Use of Legal, Medical, and Other Professional Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Performance Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Career & Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Our People. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Career Development . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Tuition Reimbursement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Corrective Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Dispute Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Dispute Resolution Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Termination Decision. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Third-Party Representation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Compensation Principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Total Rewards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Employment & Pay Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Exemption Classifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Exempt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Nonexempt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Shift Differential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Work Hours. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Overtime Pay. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Holiday Pay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Annual Base Pay Review . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Promotions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Incentive Plans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

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Recognition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Job Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Getting Paid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Payment Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Pay Discrepancies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Pay Voucher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Reporting Procedures. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Time Away . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Paid Time Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 PTO Eligibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 PTO Accrual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Eligibility Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Using PTO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Carryover & Accrual Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 PTO at Termination. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Other Paid Time Away . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Bereavement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Community Service Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Voting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Jury Duty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Paid sick or safe time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Testifying in Court. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Nonroutine Time Away. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Military Duty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Relocation Time Away. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Other Protected Time Away . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Observed Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Personal Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Floating Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Impacts to Observed Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Working on Observed Holidays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Leaves of Absence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Leaves of Absence General Requirements . . . . . . . . . . . . . . . . . 70 Family and Medical Leave Act . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Family and Medical Leave Act Poster . . . . . . . . . . . . . . . . . . . . . . . 72 Extended Absence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Administrative Leave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Critical Caregiving Leave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Family Leave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Job Search Leave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Medical Leave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Military Exigency Leave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Military Leave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Parental Leave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Personal Leave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Servicemember Care Leave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Workers' Compensation Leave. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91 Required Absence. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Safety & Health . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Violence-Free Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 Drugs & Alcohol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Smoke-Free Workplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Workplace Accommodations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 Lactation Accommodation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Workers' Compensation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Fitness for Duty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Safety & Health Responsibilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Enterprise Resiliency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Emergency Preparedness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Leaving Wells Fargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Voluntary Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Involuntary Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Performance Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Immediate Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Employment Ineligibility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Displacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Retirement Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103 Employee Obligations at Termination . . . . . . . . . . . . . . . . . . . . . 104 After Leaving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Information Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Information Security Policy overview . . . . . . . . . . . . . . . . . . . . . . 106 Appropriate Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 Monitoring of Company Equipment. . . . . . . . . . . . . . . . . . . . . . . . 106 Reporting Security Incidents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Protecting Company & Consumer Information. . . . . . . . . . . 107 Information Classification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Information Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Work Area Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Protecting Company Hardware & Software Assets . . . . . . 110 Protecting Electronic Communication Systems. . . . . . . . . . . 111 E-Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 Internet Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Personal Communications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Wireless Transmissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

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Table of Contents

Working Off-Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Understanding Security Responsibilities . . . . . . . . . . . . . . . . . . . 113 References & Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Privacy & Solicitation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 U.S. Privacy Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 Privacy for Employees in the U.S.. . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Privacy Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Solicitation Choices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Resources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Affirmative Action, Equal Employment Opportunity, and Diversity and Inclusion Policy . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Global Background Screening Policy . . . . . . . . . . . . . . . . . . . . . . . . 121 Speak up and Nonretaliation Policy . . . . . . . . . . . . . . . . . . . . . . . . 127 Conflicts of Interest and Outside Activities Policy . . . . . . . 129 Required Absence from Sensitive Positions Policy . . . . . . . 145 Weapons Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

The primary version of the Wells Fargo Employee Handbook exists online, on Teamworks, Wells Fargo's intranet. The online Wells Fargo Employee Handbook is updated as policies change and should be your first resource when looking for current information. Additionally, the online version includes links to other content within the handbook and on Teamworks. This printed version is for the convenience of certain team members. Furthermore, it is not updated frequently and does not contain links to other content within the handbook or on Teamworks. Some policy change announcements may be distributed between printings of this printed version of the Wells Fargo Employee Handbook.

Wells Fargo Employee Handbook -- For employees in the U.S.

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Welcome

Here you will find essential information about Wells Fargo Human Resources (HR) policies and certain other corporate policies that will be valuable to you as you begin or continue your career with us.

Note: Additional corporate and business policies can be found in the Policy Library and in the HR Services & Support site, under HR Information. As an employee, it is important -- and your responsibility -- to be informed about the policies that affect you.

This content applies to employees paid on a Wells Fargo U.S. payroll system, with the exception of the Information Security Policy Overview, which applies to all Wells Fargo employees. The handbook is not a contract of employment nor can it offer an answer for every situation. Employment at Wells Fargo is on an "at-will" basis.

Because the handbook is a key resource outlining employee policies, all employees paid on a Wells Fargo U.S. payroll system are required to sign an acknowledgment that they have been shown how to access it and understand its application to their employment with a Wells Fargo company. This acknowledgment typically occurs at the time of hire.

The handbook contains information on the following topics:

? Resources & References. This section provides you with additional HR, communication, and other resources that might be helpful during your employment, including a Glossary that lists frequently used handbook-related terms and their definitions. This section also provides helpful links to "Who we are".

? Employment & Hiring. This section provides you with information about our employment practices.

? Professionalism. This section provides you with information on what you can do to help us maintain a professional and productive work environment.

? Anti-Harassment. This section provides information on the various forms of harassment, including sexual harassment, and how to report any prohibited conduct.

? Communications. This section provides information on using company equipment to communicate with customers and your team and offers information about our social media policy.

? Performance Management. This section provides you with information about Wells Fargo's performance management expectations.

? Career & Problem Solving. This section provides you with information about how you can develop the skills and knowledge you need to be successful in our company.

? Pay & Jobs. This section provides you with information about our compensation program.

? Time Away. This section provides you with information about how you can use time away to support your life events, such as illness, caring for a family member, vacation, volunteering, birth or adoption of a child, and loss of a family member.

? Safety & Health. This section provides you with information about our priority to maintain a work environment that promotes and protects the safety and health of our employees.

? Leaving Wells Fargo. This section provides you with information when your employment ends with the company.

? Information Security. This section provides you with information about your responsibility to protect our information, communication systems, and other assets.

? Privacy & Solicitation. This section provides you with information about the significant role you play in protecting our customers' information and privacy.

? The Wells Fargo Code of Ethics can be found on the Wells Fargo Ethics site

Updates to the handbook The handbook exists online on Teamworks and HR content can be found in the HR Services & Support site. Policies change from time to time, and the online content will be updated as needed (see Changes as of January 2021). Within the content is a published reference date. That date refers to the last date on which that particular policy was updated.

This handbook supersedes all previous communications, written or oral, regarding these policies. Wells Fargo & Company created these policies, and many Wells Fargo companies have adopted them. Throughout this handbook, when you see the terms "Wells Fargo" or "the company," it means the Wells Fargo company that employs you directly.

Additional policies At Wells Fargo, the business groups that form our organization's structure have a great deal of the decision-making authority. This handbook, for the most part, covers the employment policies adopted by the family of Wells Fargo companies. In many cases, however, specific legal entities or your business group may have additional policies, standards, guidelines, procedures, or approval requirements. You can find out about these from your manager.

It starts with you Remember, every employee contributes to the culture of Wells Fargo -- with the words we use, the actions we take, the way we treat each other, and how we treat our customers. We will build a strong culture together by meeting companywide expectations that align to "Who we are". These clear and common expectations ensure that everyone understands and lives the Wells Fargo culture in our interactions with each other, our communities, and our customers.

Wells Fargo Employee Handbook -- For employees in the U.S.

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