Desktop Deposit: User Training & Scanner ... - Wells Fargo
Desktop Deposit: User Training & Scanner Installation
Wholesale Customer Training
? 2016 Wells Fargo Bank, N.A. All rights reserved. For public use.
Desktop Deposit: User Training & Install
Agenda
Commercial Electronic Office? (CEO?) access Desktop Deposit user process
? Deposit preparation ? Creating/reviewing/submitting a deposit
Scanner installation (process review) CEO Mobile? portal overview Post class resources
2
Deposit preparation tips
Accomplish the following before logging into the CEO
Collect checks and place them in paper size order
? Large in back, small in front
? Disregard this tip if using a single-feed scanner
Ensure all checks are right-side up and face front-side forward
Remove anything that would hinder the scanned image
*Endorse each check
Total the checks ? this amount is your Control Total
*Although manual check endorsement is standard, "virtual endorsement" is available upon request - this overlays a customer specific auto-endorsement on the rear image of items in the defined area for payee endorsements
3
Eligible/ineligible check items
(When using the CEO Desktop Deposit service)
Eligible for deposit
? Domestic checks (drawn on U.S. banks and in U.S. dollars) ? U.S. Treasury checks (cashier checks, traveler checks, money orders) ? Image Replacement Documents (IRDs or substitute checks)
Ineligible for deposit
? International checks (drawn on banks outside of the U.S.) ? Items drawn in foreign currency ? Paper drafts without MICR printing ? U.S. savings bonds/non-check items ? Original checks already deposited
4
CEO portal sign-on website
5
CEO? Home
Access the Desktop Deposit service
6
Desktop Deposit home page
Pending Deposits
Pending Deposits will purge from the system after 7 calendar days If the deposit is purged, new images will have to be captured
7
Create Deposit ? input deposit slip details
Select a Deposit Account (and Location - if you use them)
Enter the Control Total Entering a Deposit Name and/or Bag Number will aid in tracking items on receipt notifications
The Multiple Batches feature divides the deposit into batches (see the Additional Topics section of the provided handout for more information)
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