BEHAVIORAL INTERVIEWS: FROM GOOD TO GREAT

BEHAVIORAL INTERVIEWS: FROM GOOD TO GREAT

Presented to Wharton MBA 1st Year students

Deb Rosenbloom

Executive Coach, Hancock Leadership

KNOWLEDGE FOR ACTION

Themes for Today

? Control the controllable ? details matter ? Preparation drives "good to great" ? Be authentic and present

KNOWLEDGE FOR ACTION

Deb Rosenbloom, Hancock Leadership

2

Agenda for Today

? The opening ? Behavioral interview questions ? Resume walk-through ? The closing (and the big aha that got me offers!) ? Top 5 mistakes to avoid (See handout for detailed frameworks and examples) Industry specific knowledge will be covered in other

sessions

KNOWLEDGE FOR ACTION

Deb Rosenbloom, Hancock Leadership

3

Your Agenda

Think of the most difficult interview questions you have faced (or asked)

KNOWLEDGE FOR ACTION

Deb Rosenbloom, Hancock Leadership

4

THE OPENING (First impressions set tone)

KNOWLEDGE FOR ACTION

Adopt a Winning Mentality

? Collaborate with your interviewer ? Focus on YOU versus the competition ? Understand you won't win them all, and have

strategies to deal with rejection

KNOWLEDGE FOR ACTION

Deb Rosenbloom, Hancock Leadership

6

First Impressions Count

? Warm up ? Look the part ? Understand it starts with the first contact ? Build rapport on the way to the room ? Be aware of your body language

KNOWLEDGE FOR ACTION

Deb Rosenbloom, Hancock Leadership

7

The Most Dreaded Question

Tell me about yourself

It's vague & anxiety-causing, so why ask it? You can dread it...OR view it as a positive...

This is your opportunity to help set the agenda

KNOWLEDGE FOR ACTION

Deb Rosenbloom, Hancock Leadership

8

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