Communication Situation Analysis Matrix



University of Phoenix MaterialCommunication Channel and Context MatricesPart I – Communication Channel Matrix Fill in descriptions of the characteristics and examples, pros, cons, and recommended etiquette of each communication channel. Communication channelCharacteristics and examplesProsConsEtiquette for managers and staffPersonal E-MailCompany-Wide E-Mail Phone CallTeleconferenceVirtual Meeting or Web ConferenceFace-to-Face MeetingPart II – Communication Context Matrix Recommend and provide justification for the appropriate communication channel you would use in the following contexts. In your 3- to 5-sentence justification, explain whether the channels may vary according to company size or culture.SituationRecommended Channel(specify the type of intrapersonal, interpersonal, public, mass, or computer-mediated context channel)JustificationPublicizing a change in employee benefitsHandling a conflict situation between virtual teamsHanding a conflict situation between a manager and an employeeDetailing a new procedure to a small number of employeesTraining a team on a new software programExplaining a new process to the companyAnnouncing promotionsAnnouncing the termination of a dangerous employeeAnnouncing a major reorganizationAnnouncing a major layoff cycleAdd References Below of sources used.References: ................
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