DEFINING THE ROLE OF THE RN CARE MANAGER IN PACT - Veterans Affairs
DEFINING THE ROLE OF THE RN
CARE MANAGER IN PACT
1
2
PRIMARY CARE ANALYTIC TEAM (PCAT), IOWA CITY VA
HEALTHCARE SYSTEM
? Bonnie J. Wakefield, PhD, RN, Associate Professor, School of Nursing, University of Missouri
? Monica Paez, BA, Ethnographic Methods and Implementation Core (EMIC) Program Manager Veterans
Integrated Service Network 23
? Michelle A. Lampman, PhD, Assistant Professor, Mayo Clinic, Rochester MN
? Heidi Ferguson, MBA, Data Manager, Center for Access & Delivery Research & Evaluation (CADRE),
Iowa City VA Health Care System
? Greg Stewart, Professor, Tippe College of Business, University of Iowa
3
PRESENTATION OVERVIEW
? Focus on role clarity of the RN Care Manager within PACT
? Existing documents and data from the national PACT survey to examine issues of role differentiation
of the RN Care Manager within PACT teams.
4
POLL QUESTION ¨C WHAT IS YOUR VA ROLE?
? I¡¯m on a PACT teamlet
? I am a PACT neighbor (pharmacist, dietitian, social worker, etc)
? Administrator, supervisor, manager
? VA investigator
? Other
5
IF YOU ANSWERED I¡¯M ON A PACT TEAMLET:
? I¡¯m on a PACT teamlet as a:
?
PCP
?
RN
?
LPN
?
HCT, clerk
?
other
................
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