PDF City of Philadelphia RFI Question Responses - Customer ...
City of Philadelphia RFI Question Responses - Customer Relationship Management (CRM) Tool RFI . Page 1 of 7 # RFI Section # (If applicable) Question Response . 1. Is the Knowledge Base for internal or external use? Both . 2. Would you be emailing the KB articles? City staff should be able to email Knowledge Base articles to assist in ... ................
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