Medical Assistant Orientation



Medical Assistant Orientation WVEIS Code 0738

This course contains the beginning concepts and skills students will need for entry-level employment as a Medical Assistant. Major instructional concepts include: the general purposes and organization of the various health care systems, orientation to the career of Medical Assistant, ethics and liability, communication, medical terminology and structure and function of the human body. Current technology will be utilized to master course standards. Students are provided the opportunity to participate in a Career and Technical Student Organization (CTSO).

Standard 1: Role, Function and Career Preparation (0738.S.1)

Students will identify concepts concerning the role, function and career preparation for the medical assistant.

Role, Function and Career Preparation Objectives

Students will:

0738.1.1 Describe the function of the health care team.

0738.1.2 Analyze the role and responsibilities of a medical assistant and discuss how it relates to the health care team.

0738.1.3 Identify, evaluate and apply ideal attributes of a medical assistant.

0738.1.4 Research medical assistant career opportunities.

0738.1.5 Identify student and professional organizations applicable to the medical assistant.

0738.1.6 Explain accreditation, certification, licensure and continuing education as they pertain to the professional medical assistant.

Standard 2: Ethics (0738.S.2)

Students will describe medical ethics in relationship to the performance of patient care by the Medical Assistant.

Ethics Objectives

Students will:

0738.2.1 Summarize the difference between ethical and legal issues impacting health care.

0738.2.2 Explain the Code of Ethics for Medical Assistants and the Medical Assistant Creed.

0738.2.3 Research and describe basic professional standards of behavior for health care workers.

0738.2.4 Explain and demonstrate how these standards apply to: hygiene, dress, language, confidentiality, reliability, discrimination, adaptability, and personal behavior.

0738.2.5 Explain how professional ethics impact patient care.

0738.2.6 Compare and contrast ethical and unethical behavior and its consequences.

Standard 3: Liability (0738.S.3)

Students will describe medical law as applicable to the scope of practice of the Medical Assistant.

Liability Objectives

Students will:

0738.3.1 Analyze legal responsibilities, limitations, and implication of actions.

0738.3.2 Describe scope of practice.

0738.3.3 Describe behavior and practices that could result in malpractice, liability, or negligence.

0738.3.4 Define and describe “The Patient Bill of Rights” and “Advanced Directives.”

0738.3.5 Define and apply “Privileged Communication.”

0738.3.6 Illustrate instances of legally required disclosure.

0738.3.7 Compare and contrast implied and expressed consent and their application.

0738.3.8 Describe the policies and regulations affecting documentation and record keeping.

0738.3.9 Identify civil and criminal law as it pertains to the medical office.

Standard 4: Communication (0738.S.4)

Students will practice effective communication with clients and personnel in the medical office.

Communication Objectives

Students will:

0738.4.1 Analyze and demonstrate the principles of verbal and non-verbal communication.

0738.4.2 Apply active listening skills using reflection, restatement, and clarification.

0738.4.3 Distinguish between subjective and objective information and give examples.

0738.4.4 Adapt communication to individual needs including multicultural, multilingual, and sensory impairment.

0738.4.5 Convey and explain proper patient instruction as it relates to basic health care, common medical procedures, and applicable community resources.

0738.4.6 Organize, compile, and compose technical information and summaries.

0738.4.7 Correctly incorporate medical terminology in written and oral communication.

Standard 5: Medical Terminology (0738.S.5)

Students will interpret basic medical terminology.

Medical Terminology Objectives

Students will:

0738.5.1 Interpret commonly used medical roots, prefixes and suffixes.

0738.5.2 Interpret commonly used abbreviations.

0738.5.3 Incorporate standard medical terms and abbreviations in written and oral communications to interpret, transcribe, and communicate information, data, and observations.

Standard 6: Anatomy and Physiology (0738.S.6)

Students will describe basic structure and function for each system of the human body.

Anatomy and Physiology Objectives

Students will:

0738.6.1 Describe homeostasis and how it is affected at the cellular, tissue, organ, and system levels.

0738.6.2 Identify and describe the major structures of each body system.

0738.6.3 Identify and analyze the major functions of each body system.

0738.6.4 Analyze the interdependence of body systems as they relate to wellness, disease, disorders, care, and rehabilitation.

0738.6.5 Define, pronounce and spell terms and abbreviations commonly used.

0738.6.6 Describe common disorders in body systems and their diagnosis and treatment.

Standard 7: Technology (0738.S.7)

Students will apply knowledge of computers and their use within the health care system.

Technology Objectives

Students will:

0738.7.1 Integrate the use of software, hardware, and the Internet to practice and master standards identified in the course.

0738.7.2 Utilize the Internet as a resource/research tool.

Standard 8: Student Organization (0738.S.8)

Students will participate in a Career and Technical Student Organization (CTSO)

Students Organization Objectives

Students will:

0738.8.1 Participate in Health Occupations Students of America (HOSA) or SkillsUSA/Vocational Industrial Clubs of America (SkillsUSA/VICA).

0738.8.2 Apply parliamentary procedure in organizational meetings.

0738.8.3 Demonstrate team membership skills, such as cooperation and leadership.

0738.8.4 Take part in local, state, and national health care and education projects.

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