Alton Towers (Merlin Entertainment) – Mission/Vision Statement



Alton Towers (Merlin Entertainment) – Mission/Vision Statement

Our Vision

To become the world wide leader in branded, location based entertainment.

Alton Towers (Merlin Entertainment) – Aim

Our Strategy

To create a high growth, international, family entertainment company with strong brands and a portfolio that is naturally hedged against external factors such as weather or localised market conditions.

Alton Towers (Merlin Entertainment) – Objectives

Organic growth

Continuing planned and predictable capital expenditure cycles appropriate to each Operating Group will provide the main drivers to growth across our existing estate. This will be complemented by strong price and yield management strategies based on continually improving guest experience.

Rolling out proven chainable brands internationally

We have strong, internationally recognised brands in LEGOLAND Discovery Centres, Madame Tussauds, SEA LIFE, Dungeons and the "Eye" which is the brand we are using to build our portfolio of "observation" attractions. We have the development skills internally to identify, secure and build 6 or 7 new Midway Attractions every year.

Destination positioning

We intend to position all our themeparks as short break destinations in order to optimise their market reach and asset utilisation. Hotels and/or holiday villages are a clear market signal in achieving this and we plan to add new developments to our existing estate of six hotels and two holiday village on an ongoing basis. Additionally we will introduce second gate attractions from our Midway portfolio - like the recently opened SEA LIFE centres at LEGOLAND California and Gardaland.  

Development of LEGOLAND Parks

We are looking to build on the unique positioning of our LEGOLAND theme parks. LEGOLAND Florida has recently opened in October 2011 and LEGOLAND Malaysia is currently in development and due to open in September 2012.  

Acquisitions

The visitor attraction market is highly fragmented and we consider ourselves well placed to take advantage of consolidation opportunities that will enhance our strategic aims.

Our number one priority

The delivery of memorable experiences to our millions of visitors underpinned by constantly monitored visitor satisfaction, world class people development strategies, and the very highest customer service and Health & Safety standards.

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