Fundamentals of Management - Professor Isler



Fundamentals of Management

Fall 2004 Mid-Term

Chapters one through six

Name: __________________________ Date: _____________

|1. |Managers who select a course of action from among a set of rational alternatives are involved in decision making. |

|A) |True |

|B) |False |

|2. |Smucker's is known for its excellent relationship with its employees and quality product. Based on this information, Smucker's |

| |must be an efficient company. |

|A) |True |

|B) |False |

|3. |Chelsea is very concerned with worker morale, and she frequently surveys employees to determine their level of job satisfaction.|

| |She feels that people really want to work, to take more responsibility, and to make a contribution. Her approach reflects |

| |application of scientific management. |

|A) |True |

|B) |False |

|4. |The fundamental premise of the human relations movement is that the social aspects of the workplace are more important to |

| |increasing worker productivity than economic incentives. |

|A) |True |

|B) |False |

|5. |Which of the following involve management? |

|A) |Jill redesigns her company's management structure. |

|B) |Anita plans her division's annual budget. |

|C) |Jorge delivers a motivational speech to his sales associates. |

|D) |Su-Lin regulates and enforces her company's policies regarding personal use of the Internet. |

|E) |All of these. |

|6. |The internal environment of an organization consists of the organization's general environment and task environment. |

|A) |True |

|B) |False |

|7. |Unpleasant outcomes will not occur as long as an individual makes ethical choices. |

|A) |True |

|B) |False |

|8. |Toyota Motors owns factories in the US, which manufacture Toyota-brand cars for sale to US customers. Toyota is making a direct |

| |investment. |

|A) |True |

|B) |False |

|9. |Mergers often lead to culture conflicts within organizations. |

|A) |True |

|B) |False |

|10. |BMW and Mercedes are best described as |

|A) |strategic allies. |

|B) |competitors. |

|C) |customers. |

|D) |regulators. |

|E) |suppliers. |

|11. |Small businesses employed the most Americans until the year 2000, when big business took the lead. |

|A) |True |

|B) |False |

|12. |Tactical goals are built upon the foundation provided by the organization's mission statement. |

|A) |True |

|B) |False |

|13. |A firm that manufactures only one product and sells it in many distinct geographical markets is pursuing a single-product |

| |strategy. |

|A) |True |

|B) |False |

|14. |Identifying alternative courses of action that the organization might follow if various conditions arise is called operational |

| |planning. |

|A) |True |

|B) |False |

|15. |Goals set with and by line-managers are called |

|A) |strategic. |

|B) |tactical. |

|C) |developmental. |

|D) |imposed. |

|E) |operational. |

|16. |If an organization invests large amounts of cash in an SBU classified as a question mark and it subsequently becomes the market|

| |leader, the SBU will |

|A) |still be a question mark. |

|B) |become a dog. |

|C) |become a cash cow. |

|D) |become a star. |

|E) |None of these. |

|17. |Programmed decisions are most likely to be made under conditions that are certain. |

|A) |True |

|B) |False |

|18. |In general, the more important the decision, the more attention a manager should pay to developing alternative solutions. |

|A) |True |

|B) |False |

|19. |The pressure that the members of the group feel to reach consensus is a major advantage of groupthink. |

|A) |True |

|B) |False |

|20. |Bar code scanning computers at check out have greatly simplified the inventory _____ decisions. |

|A) |nonprogrammed |

|B) |certainty |

|C) |risk |

|D) |programmed |

|E) |need |

|21. |If you were asked to help a manager establish a nominal group, which of the following would you recommend? |

|A) |Alternatives are listed on a flip chart |

|B) |The alternative with the most votes is the solution |

|C) |Members are permitted to ask questions only for clarification |

|D) |All of these. |

|E) |Only “alternatives are listed on a flip chart” and “The alternative with the most votes is the solution.” |

|22. |All of the following are advantages of group decision making EXCEPT |

|A) |groupthink may occur. |

|B) |better decisions generally emerge. |

|C) |enhanced communication may result. |

|D) |more information and knowledge are available. |

|E) |None of these. |

|23. |Which of the following is a disadvantage of group decision making? |

|A) |More alternatives are likely to be generated. |

|B) |More information will be brought to bear on the problem. |

|C) |More time will be needed to make the decision. |

|D) |More communication about the decision will result. |

|E) |All of these. |

|24. |Which of the following decision-making models is based on the belief that human behavior is often imperfect? |

|A) |Rational |

|B) |Emotional |

|C) |Classical |

|D) |Behavioral |

|E) |Sequential |

|25. |A business owner hires a professional manager so that she, as owner, can focus her attention on developing new ideas. The owner |

| |is an entrepreneur. |

|A) |True |

|B) |False |

|26. |The retailing industry has more very small businesses, with fewer than 20 employees, than any other industry. |

|A) |True |

|B) |False |

|27. |As opportunities for women have expanded in the corporate world, the number of women starting their own businesses has declined |

| |significantly. |

|A) |True |

|B) |False |

|28. |Wen-Yih would like to start a small business. He is considering buying plastic picture frames from manufacturers in his home |

| |country of Taiwan, and selling them to discount and craft stores in the United States. Which industry is Wen-Yih considering? |

|A) |Transportation |

|B) |Manufacturing |

|C) |Retailing |

|D) |Services |

|E) |Wholesaling |

|29. |Which of the following is an advantage of group decision making when compared to individual decision making? |

|A) |The group process is less expensive. |

|B) |Groupthink may occur. |

|C) |Compromise decisions resulting from indecisiveness may emerge. |

|D) |More alternatives are likely to be generated. |

|E) |One person may dominate the group. |

|30. |A benefit of job specialization is that transfer time between tasks decreases. |

|A) |True |

|B) |False |

|31. |Michaela's lawn care business is organized so that each employee reports to one and only one supervisor. This fulfills the |

| |requirements of the scalar principle. |

|A) |True |

|B) |False |

|32. |The starting point for all job design activities is determining the level of desired job |

|A) |specialization. |

|B) |rotation. |

|C) |enlargement. |

|D) |enrichment. |

|E) |characteristics approach. |

|33. |George works in acquisitions for the Department of Defense. He knows that it will take years before the projects he works on |

| |will be acquired. He often states that having this job gives him great satisfaction in mowing his yard |

| |because then he sees a task completed. His job has low |

|A) |autonomy. |

|B) |compensation. |

|C) |evaluation. |

|D) |task identity. |

|E) |rotation. |

|34. |The major advantage of the H-form structure is the simplicity associated with the similarity of the businesses that make up the |

| |organization. |

|A) |True |

|B) |False |

|35. |Actions of peer managers, top managers, and the organization's culture all contribute to the ethical atmosphere of the |

| |organization. |

|A) |True |

|B) |False |

Answer Key

|1. |A |

|2. |B |

|3. |B |

|4. |A |

|5. |E |

|6. |B |

|7. |B |

|8. |A |

|9. |A |

|10. |B |

|11. |A |

|12. |B |

|13. |B |

|14. |B |

|15. |E |

|16. |D |

|17. |A |

|18. |A |

|19. |B |

|20. |D |

|21. |D |

|22. |A |

|23. |C |

|24. |D |

|25. |B |

|26. |B |

|27. |B |

|28. |E |

|29. |D |

|30. |A |

|31. |B |

|32. |A |

|33. |D |

|34. |B |

|35. |A |

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